Budgetair Reviews

Voted Good (4/5)

4734 Votes

43 Reviews

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In the Airline Ticket Agency category

Pie-Chart Analysis

12% users rated Terrible
0% users rated Poor
9% users rated Average
14% users rated Very Good
65% users rated Excellent
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V Valentina Cesarino
70 days ago

Disheartening Disappointment Turned My Vacation Plans Into a Nightmare

My experience with budgetair.it left me utterly disappointed, to say the least. I wish I could rate them a zero because that's how much they deserve. It was my first and last time purchasing a plane ticket through them. My flight got cancelled, and although the airline processed a refund to Budget Air and provided me with a receipt, I am still waiting to receive my money back. It's been since June 27th, 2023, and the endless "we are checking" responses from Budget Air are beyond frustrating.
V Valentina Cesarino
70 days ago

Awaiting Reimbursement: Patience Tested but Hope Persists

Reflecting on my interaction with budgetair.it, my emotions oscillate between frustration and optimism. I felt compelled to assign a one-star rating, though, regrettably, zero stars were not an option. This singular transaction may indeed mark the beginning and end of my association with this travel provider. The source of my discontent stems from a flight cancellation that occurred on June 27th, 2023. Upon the unfortunate disruption of my travel plans, the respective airline promptly issued a reimbursement to Budget Air, a transaction well-documented with a receipt in my possession. However, the subsequent retrieval of my funds remains a poignant saga, unfolding in a series of prolonged waiting periods interjected by assurances of ongoing "checks" from their end. Despite the exasperating ordeal of chasing my rightful refund, a sliver of hope persists within me. I am holding onto the belief that this drawn-out process will eventually culminate in a positive resolution. Patience, albeit wearing thin, is not entirely depleted.
S Sara
76 days ago

Underwhelming Service, Disappointing Experience

After reading the user's concerning experience with budgetair.it, I was hesitant to book through them. However, I decided to give them a chance. Unfortunately, my fears were validated. The customer service was lacking in empathy and reliability, mirroring the original comment. In a situation where I had to cancel my flight due to unforeseen circumstances, I, too, tried to apply for a refund of the taxes. As the user mentioned, this refund is typically expected, regardless of the ticket type. To my dismay, budgetair.it also imposed additional fees on the tax refund, adding to the already unpleasant experience. The lack of transparency and customer care left me feeling disappointed and undervalued. It's disheartening when companies prioritize profit over customer satisfaction, a sentiment that seems prevalent in my interaction with budgetair.it. Evidently, their business practices need significant improvement to align with ethical and customer-centric standards. In conclusion, my experience with budgetair.it was underwhelming, and the added fees on tax refunds only added to the disappointment. I hope that budgetair.it takes customer feedback seriously and works towards providing a more transparent and empathetic service in the future.
A Aurangzeb
90 days ago

Unbelievably Smooth Experience with BudgetAir.it

From the moment I landed on BudgetAir.it, everything was unbelievably smooth. I hesitated at first, but the seamless navigation, transparent pricing, and hassle-free booking process won me over. The entire experience was truly exceptional, and I encountered no problems whatsoever. Thank you, BudgetAir.it, for making my travel booking stress-free and enjoyable!
A Aurangzeb
90 days ago

Transformative Experience with BudgetAir.it: No Problems at All!

As a frequent traveler, I rely heavily on online booking platforms to ensure smooth and hassle-free trips. When I stumbled upon BudgetAir.it, I wasn't sure what to expect. However, from the moment I began my booking process, I was pleasantly surprised by the seamless experience it offered. The website's user-friendly interface made finding and selecting the perfect flights a breeze. Not only did I manage to secure an incredible deal, but the entire process was devoid of any technical hiccups or complications. It truly felt like a stress-free journey from start to finish. Moreover, BudgetAir.it's customer service exceeded my expectations. When I had a minor inquiry, their responsive and knowledgeable agents promptly addressed my concerns, leaving me feeling confident and well-cared for. In conclusion, my experience with BudgetAir.it can be summed up in three simple words: "Great, no probs at all." I highly recommend this platform to anyone seeking a reliable and efficient travel booking service. Thank you, BudgetAir.it, for a truly transformative experience!
M Mr Syed Alam
96 days ago

Unbeatable Value and Seamless Experience with BudgetAir.it

As a frequent traveler, I am always on the lookout for cost-effective ways to book my flights. I recently stumbled upon BudgetAir.it and was absolutely blown away by their very competitive pricing. Not only were their rates incredibly affordable, but the entire booking process was a breeze. From selecting my flights to the quick processing of payment and receiving my tickets, everything was seamless and efficient. I was initially skeptical about the low prices, but after experiencing the smooth and hassle-free journey with BudgetAir.it, I am now a loyal customer. The savings I made on my flights allowed me to indulge in other aspects of my trip, making the entire travel experience even more enjoyable. I highly recommend BudgetAir.it to anyone looking for unbeatable value and a stress-free booking process. Thank you, BudgetAir.it, for making travel more accessible and affordable without sacrificing quality.
M Mr Syed Alam
96 days ago

Unbeatable Deals and Seamless Booking Experience at Budgetair.it

I cannot stop raving about the fantastic experience I had with Budgetair.it! The very competitive pricing made it an absolute no-brainer for me to book my flights through their platform. Not only did I manage to snag an unbeatable deal, but the entire booking process was a breeze. From the easy booking process to the quick and hassle-free payment and ticket processing, every aspect was smooth and efficient. I am thoroughly impressed and will definitely be returning to Budgetair.it for my future travel needs!
M Meme
130 days ago

booking was easy

Booking my flight through budgetair.it was an absolute breeze. I had read reviews about their user-friendly interface and I have to say, it surpassed my expectations. The entire process was seamless and stress-free, which is exactly what I needed when planning my trip. I was able to compare different flights and prices with just a few clicks, and before I knew it, my tickets were booked. I can't recommend budgetair.it enough for their effortless booking experience. It's rare to find a platform that truly prioritizes customer convenience, but budgetair.it does just that. Thank you for making my travel planning so effortless!
M Meme
130 days ago

Effortless Booking Experience with BudgetAir.it

I recently had the pleasure of booking a flight through BudgetAir.it and I must say, the process was incredibly easy and efficient. From the moment I landed on their website, I was impressed by the user-friendly interface that made finding and selecting my flights a breeze. The clear layout and intuitive design ensured that I could navigate through the booking process with ease. What really stood out to me was how seamlessly I was able to compare different options and prices. The website provided all the necessary information I needed to make an informed decision, and the entire booking process took just a few simple steps. I appreciated the transparency and convenience that BudgetAir.it offered, which made me feel confident in my choices. Furthermore, their customer support team was readily available to assist me with any queries I had, providing me with the reassurance that I was in good hands throughout the entire process. Overall, my experience with BudgetAir.it was nothing short of excellent. I highly recommend them to anyone looking for a hassle-free booking experience. Thank you, BudgetAir.it, for making my travel arrangements stress-free and uncomplicated.
R Rosa Volpe
132 days ago

Never again

I was hesitant to book through an online platform again after a terrible experience with another site. However, BudgetAir.it proved to be a game-changer for me. From the moment I started browsing, I could see that they prioritize clarity and simplicity. The process was seamless, and the prices were unbeatable. What really set BudgetAir.it apart for me was their customer support. When I encountered an issue with my booking, I called them, and without any hassle, they rectified the situation. The customer service agent was polite, understanding, and promptly resolved my concern. I've never experienced such a high level of service with any other travel booking site. BudgetAir.it doesn't just claim to have the best prices; they deliver on that promise. There were no hidden charges or unexpected fees, which was a breath of fresh air compared to my previous encounters with other platforms. I can confidently say that I will be a returning customer to BudgetAir.it. They have provided a service that not only meets expectations but exceeds them. For anyone seeking a hassle-free booking experience with genuine customer care, I wholeheartedly recommend BudgetAir.it. Their dedication to customer satisfaction has earned my trust and loyalty.
S Saya Reddy Attoli
133 days ago

Unforgettable Journey with BudgetAir: A Customer’s Testimonial

I cannot express enough how much I have enjoyed my experience with BudgetAir. From start to finish, everything was smooth and hassle-free. Booking my flights through their user-friendly website was a breeze, and their customer service team was incredibly helpful, promptly addressing all my queries. Not only did I manage to snag a great deal on my flight, but the overall experience was also top-notch. The convenience and affordability BudgetAir offers are unmatched. I can confidently say that they have won me over as a loyal customer, and I will definitely be using their services for all my future travels. If you're looking for a seamless travel booking experience with competitive prices and excellent customer support, I highly recommend giving BudgetAir a try. Thank you, BudgetAir, for making my travel experience a truly unforgettable one!
S Saya Reddy Attoli
133 days ago

Transformed my travel experience with BudgetAir.it

My travel experience with BudgetAir.it was nothing short of amazing. From the moment I booked my flight to the day of departure, everything was seamless and stress-free. The user-friendly interface made it easy to compare prices and choose the best option for my budget. Not only did I save money, but the customer service was top-notch. When I had a question about my reservation, their team was quick to respond and incredibly helpful. I felt valued as a customer, which is rare to find in today's fast-paced world. Thanks to BudgetAir.it, my trip was a huge success. I couldn't be happier with the experience and I will definitely be using their services again in the future. If you want a reliable and affordable travel booking platform, look no further than BudgetAir.it.
G gabbi Dela rosa
141 days ago

It was really cheap price

I am thrilled to share my positive experience with budgetair.it! Initially, I was hesitant due to some negative reviews, but I decided to take a chance and was pleasantly surprised. Not only did I find a really cheap price for my ticket, but the customer service exceeded my expectations. Despite some trepidation, I found budgetair.it to be a legit third-party ticketing option. I even tested their call center and was met with fast, helpful service. I want to extend my gratitude to the team at budgetair.it for providing such an excellent service. Thank you for going above and beyond to ensure a smooth and satisfying experience. I will definitely be returning for future travel needs and will be recommending budgetair.it to friends and family. Brilliant work! 😁
G gabbi Dela rosa
141 days ago

Highly Affordable and Efficient Booking Experience!

I am thrilled to share my experience with budgetair.it because it exceeded my expectations. Initially, I was hesitant due to some negative reviews, but I took the plunge and was pleasantly surprised. The ticket price was incredibly affordable, and I was amazed by the seamless and legitimate 3rd party ticketing process. What's more, I contacted their call center and was impressed by the prompt and helpful service I received. Thank you, budgetair, for delivering such an efficient and budget-friendly booking experience. 😁
A Ahmed fawzy
144 days ago

booking Feedback

⭐⭐⭐⭐⭐ Booking my flight through BudgetAir.it was a breeze. The website's user-friendly interface made the entire process smooth and hassle-free. I appreciated the convenience and ease of navigation, which allowed me to book my flight without any complications. The prices were competitive, and I was pleased with the value I received. However, I have a small suggestion for improvement. It would be fantastic if BudgetAir.it could incorporate support for multiple languages on their platform. As a non-Italian speaker, having the option to navigate and book in my native language would enhance the overall experience for international users. Despite this suggestion, my overall experience with BudgetAir.it was excellent. I highly recommend it to anyone searching for a reliable and efficient platform for booking flights. I will definitely be using their services again in the future. Thank you, BudgetAir.it, for providing such a great booking experience!

Introduction

Budgetair.it is an online platform that offers affordable flight booking services to customers in Italy. With a wide range of domestic and international flight options, Budgetair.it aims to provide users with the best possible deals while ensuring a seamless and convenient booking experience. In this editorial review, we will explore various aspects of the website and evaluate its pros and cons.

Pros and Cons

  • Pros:
    1. Competitive prices on flights
    2. Easy-to-use interface for searching and booking flights
    3. Comprehensive flight options from various airlines
  • Cons:
    1. Limited options for other travel services such as hotels and car rentals
    2. Customer service response time can be delayed
    3. Occasional issues with flight cancellations and changes

User Experience

Budgetair.it provides a user-friendly experience with its intuitive interface, allowing users to easily search and compare flights based on their preferences. The website loads quickly, ensuring a seamless booking process. The filtering options and sorting features help users narrow down their choices efficiently. However, some users have reported occasional technical glitches, which may affect the overall user experience.

Pricing and Value for Money

One of the major advantages of Budgetair.it is its competitive pricing. The platform offers affordable airfares, allowing users to find budget-friendly options for both domestic and international flights. Moreover, the website provides transparent pricing without hidden fees, ensuring users can make informed decisions. However, it is important to note that prices may vary depending on the chosen travel dates and destination.

Customer Service

Budgetair.it has a dedicated customer service team to assist users with their queries and concerns. While they strive to provide timely and helpful responses, some customers have reported delays in receiving assistance. This can be frustrating, especially during emergencies or unforeseen circumstances. However, when resolved, most customers have acknowledged the efforts made by the customer service representatives.

Product Quality and Selection

As an online flight booking platform, Budgetair.it does not control the quality of flights directly. However, it offers a wide range of flight options from reputable airlines, ensuring customers have access to reliable and trustworthy services. The selection includes various airlines, travel classes, and routes, allowing users to find suitable flights based on their preferences.

Website Usability

Budgetair.it has an easy-to-navigate website with a clean and intuitive design. The search and booking process is straightforward, enabling users to quickly find and reserve flights. The website is also mobile-responsive, ensuring seamless browsing on smartphones and tablets. However, occasional technical issues have been reported, impacting the overall usability of the website.

Returns and Exchanges

Regarding returns and exchanges, it is important to note that flight tickets are subject to specific terms and conditions set by the respective airlines. Budgetair.it acts as an intermediary for flight bookings, and any changes or cancellations are subject to the policies of the airline. Users are advised to review the terms and conditions before making a booking and to contact the customer service team for any required changes.

Promotions and Discounts

Budgetair.it offers promotional deals and discounts on flights from time to time. Users can check the website or subscribe to the newsletter to stay updated on the latest offers. These promotions provide additional savings for users, making their travel plans more affordable. However, it is important to note that these offers may have certain restrictions and availability limitations.

Reputation

Budgetair.it has gained a reputation as a reliable online flight booking platform in Italy. While some customers have experienced issues, the majority of users have reported satisfactory experiences with the platform. The website has been operating for several years and has established partnerships with reputable airlines, enhancing its credibility in the industry.

Payment Options

Budgetair.it offers various payment options to cater to different user preferences. Users can pay for their bookings using credit cards, debit cards, or other online payment methods. The website ensures secure transactions by employing encryption and other security measures, providing users with a safe environment to make their payments.

Loyalty Programs

Currently, Budgetair.it does not offer a specific loyalty program for its users. However, users can still accumulate frequent flyer miles or loyalty points directly with the respective airlines when booking through Budgetair.it. It is recommended to check with the airline for details on their loyalty programs and how to earn rewards.

Customer Reviews

Customer reviews play a crucial role in evaluating the quality of services provided by Budgetair.it. While some users have reported positive experiences with attentive customer service and affordable flights, others have faced challenges like delayed refunds or discrepancies in flight information. It is advisable to consider multiple customer reviews to get a holistic understanding of the user experiences.

Community Involvement

Budgetair.it has actively engaged in community involvement initiatives. The platform has supported charitable causes and organizations, aiming to make a positive impact on society. Through their social responsibility programs, Budgetair.it has shown its commitment to giving back to the community.

Shipping and Costs

Since Budgetair.it is an online flight booking platform, there are no physical products that require shipping. However, users should be aware of additional costs such as baggage fees, seat selection fees, or other optional services offered by the airlines when considering their total travel expenses.

Conclusion

Budgetair.it offers a convenient and affordable way for users in Italy to book flights. While the platform has its pros and cons, including competitive pricing, a user-friendly interface, and a wide range of flight options, occasional issues with customer service and technical glitches have been reported. It is important for users to review the terms and conditions, as well as customer reviews, before finalizing their bookings. Overall, Budgetair.it provides a valuable flight booking service, enabling users to find cost-effective travel options.