Budgysmuggler Reviews

Voted Good (5/5)

1128 Votes

20 Reviews

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TrustScore 5 out of 5

In the Swimwear Store category

 

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0% users rated Poor
5% users rated Average
5% users rated Very Good
85% users rated Excellent
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R Rebecca Thomas
TrustScore 4 out of 5 67 days ago

Unmatched Comfort and Style for Our Swim Team

I recently made a purchase from budgysmuggler.com.au for our rottnest swim team, and I couldn't be happier. The gear not only matched perfectly, but it was also incredibly comfortable and flattering. The quality of the products truly impressed me, and they added an extra layer of confidence as we hit the water. I couldn't recommend them enough! Thank you for providing such exceptional products that not only look great but also feel amazing to wear. Our team is stoked, and we'll definitely be returning for more in the future! πŸŠβ€β™‚οΈβ€οΈ
C Cameron Boland
TrustScore 5 out of 5 76 days ago

Unmatched Comfort and Style: My Budgies Story

As a competitive swimmer for over four decades, I've gone through countless swimsuits, but none have quite matched the comfort and style of my budgies from budgysmuggler.com.au. The DIY builder made it easy for me to customize my togs, and I couldn't be happier with the five pairs I have, each sporting the same design in different colors. However, there's one aspect that leaves me slightly disappointed. I wish there was an option to purchase different colored pairs of the same design in one go through the DIY builder, as having to place individual orders for each pair resulted in separate shipping charges. This minor inconvenience has made me yearn for a more streamlined purchasing process. Despite this, the sheer comfort and quality of my budgies speaks for themselves. The $150 I spent on separate orders would have been gladly allocated to expanding my collection, had the process been more convenient. Nevertheless, my love for my budgies remains unwavering, and I eagerly look forward to diving into the pool in my next pair.
D DS
TrustScore 5 out of 5 101 days ago

Exemplary Customer Care: A True Gem at BudgySmuggler

My experience with BudgySmuggler was nothing short of exceptional. I recently purchased a shirt from their website, only to find it peeling the very next day. Disappointed, I happened to walk past their store and decided to voice my concern to a staff member. To my surprise and delight, without a moment's hesitation, they replaced the shirt for me on the spot, even offering to take back the defective one when I returned next. This level of care and dedication to customer satisfaction truly sets BudgySmuggler apart. Thank you for the outstanding service!
E Ethan Rhodes
TrustScore 5 out of 5 109 days ago

Unmatched Quality and Exceptional Customer Care at BudgySmuggler

Reflecting on my experience with budgysmuggler.com.au, I am compelled to share the outstanding quality and service they provide. With a diverse range of high-quality and creatively designed products, I have found each pair to be not only comfortable but also a reflection of great craftsmanship. Although I encountered a minor hiccup during my recent purchase when the pair I had ordered was unavailable, the exceptional customer service team quickly came to my rescue. A brief phone call was all it took for them to address the issue promptly and provide me with a new design that exceeded my expectations. The seamless resolution and dedication to customer satisfaction showcased by the team at BudgySmuggler truly set them apart. Their unwavering commitment to ensuring a positive customer experience left me thoroughly impressed and eager to continue supporting their brand. I wholeheartedly commend the BudgySmuggler team for their exceptional products and unparalleled customer care. With a solid 10/10 rating in both product quality and customer service, BudgySmuggler has undoubtedly earned my loyalty and admiration. Here's to the team of legends behind this fantastic brand – keep up the phenomenal work!
D David Hardey
114 days ago

Unparalleled Comfort and Fit: A Budgy Smugglers Revelation

As a seasoned speedo enthusiast, I have delved into the realm of swimwear, amassing an impressive collection of 180 pairs from various brands. However, amidst this sea of choices, I have unearthed a gem that stands head and shoulders above the rest – Budgy Smugglers. With a staggering 50 pairs in my possession, I can confidently attest to the unparalleled comfort and perfect fit that Budgy Smugglers deliver. The moment I slip into a pair, I am greeted by a snug embrace that effortlessly conforms to my body, providing a sense of support and freedom of movement that is simply unmatched. In the vast ocean of swimwear options, Budgy Smugglers have emerged as the epitome of comfort and fit, earning their rightful place as the go-to choice in my extensive collection. For any swimwear aficionado seeking the perfect blend of comfort and fit, Budgy Smugglers are the undisputed answer.
J Jane
116 days ago

Unmatched Satisfaction: A Personalized Swimwear Triumph

As an ardent advocate of Budgy Smuggler, I am thrilled to recount my experience with their custom swimwear service. From the moment I engaged with Gussy, the service was nothing short of exceptional. The attention to detail and genuine care for my preferences resulted in a custom-made swimsuit that exceeded my wildest expectations. The craftsmanship and quality were impeccable, and I was truly delighted with the final product. Not only was I overjoyed, but I am certain that my brother, the lucky recipient of a Budgy Smuggler creation, will be thoroughly impressed. Thank you, Budgy Smuggler, for your outstanding service and for bringing such joy through your personalized swimwear. I eagerly anticipate future engagements with your brand, knowing that excellence is guaranteed.
J Jeremy
132 days ago

Unmatched Attention to Detail and Timely Service

I just had the most incredible experience with budgysmuggler.com.au. Their attention to detail and timely service truly blew me away. I have to give a huge shout out to Gus for his phenomenal customer service. He meticulously walked me through every step, ensuring that the final product not only met but exceeded my expectations. Gus was not only attentive to my needs but also kept me informed about any changes in licensing, offering me alternative options to explore. Thanks to Gus and the amazing team, I am now eagerly looking forward to showcasing their high-quality product on the field. Thank you, budgysmuggler.com.au, for the outstanding experience!
M Mark
136 days ago

Embracing Personalized Perfection at BudgySmuggler

From the moment I stumbled upon BudgySmuggler and placed an order for a unique pair of customized budgies, I was enthralled. The professionalism and attention to detail displayed by the team surpassed my expectations. The designs that came back were not only as requested but surpassed my wildest dreams. What truly set this experience apart was the consistent progress updates I received. I never once found myself in the dark, wondering about the status of my order. This level of communication and transparency speaks volumes about the ethos of BudgySmuggler. While I revel in the joy of owning a one-of-a-kind pair of budgies tailored to my exact specifications, there's a tinge of sadness. Living in Australia, where my allegiance to Westham stands alone, I find myself doubting the possibility of repeat orders. Nevertheless, the beauty of this creation will forever be etched in my heart. To the devoted team at BudgySmuggler, thank you for bringing my vision to life with such finesse and dedication. Your craftsmanship and commitment to customer satisfaction are truly commendable. If you ever find another lone Westham supporter in Oz, know that they will undoubtedly find solace in your exceptional service.
G Goldie
140 days ago

Exceeding Expectations with Every Order!

From the moment I stumbled upon budgysmuggler.com.au, I knew I was in for a treat. Their team's exceptional level of support and guidance transformed a simple purchase into a delightful experience. The updates provided throughout the process ensured that my order was customized to perfection. The stellar customer service not only met but surpassed my expectations, keeping me informed every step of the way. I eagerly awaited the arrival of my package, knowing that it was in good hands. Thank you, Budgy Smuggler, for making shopping a joyous affair!
A Ashley
163 days ago

Unparalleled Design Experience at Budgy Smuggler: A Testimonial of Quality and Disappointment

I couldn't be happier with the design process at budgysmuggler.com.au. From start to finish, working with Jonah was an absolute pleasure. His expertise and assistance made the whole journey seamless and enjoyable. The ease of designing and ordering made the experience stress-free. As the products arrived, I was thrilled with the outcome. The bucket hats and swimwear were impeccably designed, and the quality surpassed my expectations. The response from everyone was overwhelmingly positive, with compliments pouring in on the design and overall appearance. However, amidst the joy, there was a moment of disappointment. One pair arrived in the incorrect size, which was crucial as they were ordered for a wedding. Despite reaching out twice to rectify the issue, the lack of response from the customer service team was disheartening. This mishap meant that the best man was left without the Budgy Smugglers he needed for the special occasion. Despite the unfortunate ending to an otherwise exceptional experience, I cannot deny the exceptional quality and craftsmanship of Budgy Smuggler products. The process may have hit a snag, but the outstanding design and product quality speak volumes about the brand.
C Caitlyn
167 days ago

Effortless Exchanges and Unbeatable Turnaround Time!

I have to say, my experience with budgysmuggler.com.au was nothing short of amazing. The process of exchanging for a different size was a breeze, which was such a relief. Not to mention, the quality of their products is top-notch, and the creative patterns are what sets them apart. Additionally, I was blown away by their quick turnaround time. It's evident that they truly prioritize their customers' satisfaction. Keep up the great work, Budgy Smuggler team! Your dedication to quality and customer service is unmatched.
J John Kelly
171 days ago

Unforgettable Family Bonding with Budgy Smuggler

I am thrilled to share my experience with Budgy Smuggler, which has brought extraordinary joy and unity to my family. Following my recent purchase of matching budgy swimsuits for myself and my two kids, our summer days have been transformed. These swimsuits have seamlessly become an integral part of our summer attire, and I am elated with our decision. The fun-filled and comfortable nature of these swimsuits is unparalleled. However, the true magic lies in the sense of togetherness and pride they evoke within us. Every time we wear them, we feel closely connected and share indescribable moments of joy and unity. The impact of these matching swimsuits on our family bonding is simply priceless. Thank you, Budgy Smuggler, for creating such a remarkable experience for families. We are eagerly looking forward to countless more unforgettable moments in our beloved budgys.
L Luke
171 days ago

Unparalleled Range, Quick-Selling Big Sizes

I can't help but gush about the incredible range at budgysmuggler.com.au. The styles are top-notch, but here's the catch – those amazing designs in bigger sizes fly off the shelves in a flash! As a plus-sized shopper, it's a tad disheartening to miss out on those coveted pieces. Additionally, I'd love to see more options sans the branding on the back. Nonetheless, the quality and range are unmatched!
J Daniel
231 days ago

Unforgettable Service: A Heartfelt Appreciation

Embarking on the quest for the perfect custom Budgy Smugglers, I stumbled upon budgysmuggler.com.au and my journey was forever changed. From the moment I reached out, the Budgy Smugglers team impressed me with their seamless communication and unwavering support. They made every step feel like a breeze – quick responses, insightful guidance, and a genuine willingness to bring my vision to life. The meticulous attention to detail stood out as they patiently navigated through multiple design tweaks, ensuring that every aspect aligned perfectly with my desires. What truly touched my heart was their dedication; even those I didn't have the chance to directly interact with played an integral part in crafting my dream Budgy Smugglers. To Gussy and the entire team, your passion shines through in the outstanding outcome you delivered. The joy and satisfaction I feel are beyond words, a testament to your exceptional service. Recommending your services feels like the least I could do – thank you for creating an experience that surpassed all expectations.
T Troy
239 days ago

Unparalleled Customization Experience: Exceeded Expectations!

From the moment I stumbled upon budgysmuggler.com.au, I knew I was in for a treat. Little did I know that it would turn out to be an experience that surpasses brilliance itself. The process was not just seamless; it was a delightful journey filled with unparalleled creativity and personalized attention. Every step of the way, from the initial design phase to the final product delivery, I was kept informed and involved. It felt like I was a part of the creative process, witnessing something truly unique coming to life. The end result? A masterpiece that not only met my expectations but shattered them entirely. The quality, the attention to detail, and the sheer artistry that went into my custom order left me in awe. I cannot recommend the custom order experience at budgysmuggler.com.au enough. If I could give it 10 stars, I would do so without a second thought. This is not just a recommendation; it's a heartfelt nudge to anyone looking for a customized product. Trust me, you'll be captivated from start to finish, and you'll be left craving for more. I know I am already planning my next custom order! 🫢🏽

Introduction:

budgysmuggler.com.au is a renowned online retailer that specializes in men's swimwear and accessories. Founded in 2006, the Australian-based company has gained a strong reputation for its funky, vibrant, and quality products. With an extensive range of swimwear options and accessories, Budgy Smuggler offers something for everyone, from casual beachgoers to professional athletes.

Pros:

- Extensive selection: Budgy Smuggler offers a wide variety of swimwear designs to suit different tastes and preferences. - Quality products: The company focuses on delivering durable and high-quality swimwear that lasts long and withstands harsh conditions. - Customizable options: Customers have the opportunity to customize their swimwear with various patterns, colors, and even personalized text. - Unique designs: Budgy Smuggler is known for its bold and eye-catching designs, ensuring that you stand out on the beach or by the pool. - Eco-friendly initiatives: The company actively participates in various environmental initiatives, such as using recycled materials in their products and reducing waste.

Cons:

- Limited range for women: While Budgy Smuggler primarily focuses on men's swimwear, their selection for women could be more expansive. - Higher price range: The quality and uniqueness of the products come with a higher price tag compared to generic swimwear brands.

User Experience:

Budgy Smuggler provides an intuitive and user-friendly website. The search functionality allows users to filter products based on size, style, and color, making it easy to find what they're looking for. The product pages offer detailed descriptions, size guides, and multiple images to help customers make informed decisions. Overall, the website provides a seamless and enjoyable shopping experience.

Pricing and Value for Money:

While Budgy Smuggler's products may be considered higher priced compared to generic brands, they offer excellent value for money. The exceptional quality, durability, and unique designs justify the higher price tag. Additionally, the ability to customize swimwear adds extra value for customers looking for a personalized touch.

Customer Service:

Budgy Smuggler prides itself on excellent customer service. Their responsive and knowledgeable support team is readily available to assist customers with inquiries, sizing advice, and order tracking. The company also ensures timely responses to emails and provides a detailed FAQ section on their website to address common queries.

Product Quality and Selection:

Budgy Smuggler maintains a high standard of quality in their swimwear products. The use of premium materials and meticulous craftsmanship results in swimwear that is both comfortable and long-lasting. The product selection encompasses various styles, including briefs, trunks, and jammers, offering options for different activities and body types. Furthermore, the unique and vibrant designs set Budgy Smuggler apart from other swimwear brands.

Website Usability:

The Budgy Smuggler website is well-designed and easy to navigate. The intuitive layout, clear categorization, and efficient search functionality contribute to a seamless browsing experience. The site loads quickly, ensuring minimal wait times for customers. Additionally, the inclusion of sizing guides and detailed product information enhances usability, allowing customers to make informed decisions.

Returns and Exchanges:

Budgy Smuggler offers a straightforward and customer-friendly returns and exchange policy. If a customer is not satisfied with their purchase, they can return the item within 30 days for a refund or exchange. The company ensures hassle-free returns by providing clear instructions and covering postage costs in cases of faulty or incorrect orders.

Promotions and Discounts:

Budgy Smuggler regularly runs promotions and discounts to provide customers with opportunities to save money on their purchases. Customers can stay updated on these offers through the website's newsletter subscription or by following the brand on social media platforms. These promotions often include discounted prices, limited-time sales, and special seasonal collections.

Reputation:

Budgy Smuggler has established a solid reputation in the swimwear industry. The brand is widely recognized for its quality products, unique designs, and focus on customer satisfaction. Positive reviews and testimonials from customers highlight their trustworthiness and commitment to delivering exceptional swimwear.

Payment Options:

Budgy Smuggler provides customers with various convenient payment options, including credit/debit card payments (Visa, Mastercard, American Express), PayPal, and Afterpay. This range of payment methods ensures flexibility and ease of checkout for customers.

Loyalty Programs:

Budgy Smuggler offers a loyalty program called the "Smuggler's Tribe." By joining this program, customers earn points for every purchase, which can then be redeemed for discounts on future orders. Additionally, members of the Smuggler's Tribe gain early access to new collections, exclusive offers, and other perks.

Customer Reviews:

Customer reviews play a significant role in showcasing Budgy Smuggler's product quality and customer satisfaction. Positive reviews often highlight the durability, comfort, and unique designs of the swimwear. Customers appreciate the personalized experience, exceptional customer service, and timely delivery of orders.

Community Involvement:

Budgy Smuggler actively engages in community involvement by supporting various charitable organizations and events. The company sponsors and collaborates with sports clubs, charities, and environmental initiatives, reflecting their commitment to making a positive impact beyond their swimwear business.

Shipping and Costs:

Budgy Smuggler offers worldwide shipping, with delivery options available for both domestic and international customers. The shipping costs vary depending on the destination and shipping method chosen. However, the company provides free standard shipping for orders within Australia above a certain value threshold. Budgy Smuggler aims to ensure efficient and prompt delivery of orders while maintaining affordable shipping costs.