Users Voice for Bueroshop24

58% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
42% users rated Excellent
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Bueroshop24 Overall rating
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User Interface
Quality

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Review article published on: 28 Oct 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Apr 2022 5 5 4.8 1 5 5
May 2022 5 5 5 5 5 5
Jun 2022 5 4.5 4.9 5 2.9 5
Jul 2022 5 4.9 4.5 1 2.7 1.4
Mar 2023 2.8 4.8 4.3 1 2.8 5
Line Chart for Rating of peer stores

bueroshop24.de

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Detailed Bueroshop24 Review by

Introduction

Bueroshop24.de is a well-established online shopping platform that offers a vast selection of high-quality office supplies and equipment. The website was founded in 1999, and since then, it has grown to become one of the most trusted and reliable websites for office products in Germany. It offers thousands of products from renowned brands, ensuring that customers get the best value for their money.

Pros and Cons

Pros:
  • Comprehensive selection of office products
  • High-quality products from renowned brands
  • Easy and intuitive website navigation
  • Fast and reliable shipping
  • Competitive pricing
  • Responsive and helpful customer support team
Cons:
  • Some products might be slightly more expensive than competitors
  • Website design could be more modern

User Experience

The website has an easy and intuitive navigation system, making it easy for users to find the products they need. The layout is not cluttered, and products are placed in categories that are easy to navigate. The search bar is also prominently displayed, allowing users to find specific products quickly.

Pricing and Value for Money

The prices of products on bueroshop24.de are generally competitive compared to other websites selling office equipment. The website offers a "Best Price Guarantee," ensuring that customers get the best deals. Additionally, the website provides free shipping for orders above €50, making it a great value for money.

Alternatives

Some of the alternatives to bueroshop24.de include Amazon, Staples, and Viking Direct. However, bueroshop24.de stands out from the competition due to its extensive selection of high-quality products and personalized customer support.

Customer Service

The customer support team is responsive and helpful, providing assistance via phone, email, or chat. Additionally, the website provides a comprehensive FAQ section that addresses most common questions.

Product Quality and Selection

Bueroshop24.de offers high-quality products from renowned brands such as HP, Brother, Canon, and more. The website has a vast selection of office supplies and equipment, including office chairs, desks, printers, scanners, and much more.

Website Usability

The website's design could be more modern, but it is easy to navigate, and products are placed in categories with easy-to-follow headings. The website employs clear and concise language, making it easy for users to understand its offerings.

Returns and Exchanges

Customers can return any product within 14 days of receiving it, provided that it is still in its original packaging and condition. The website allows for a simple and straightforward return process.

Promotions and Discounts

Bueroshop24.de regularly features promotions and discounts on its website, in addition to offering a Best Price Guarantee, ensuring that customers get the best deals.

Reputation

Bueroshop24.de has built an excellent reputation over the years, having served thousands of satisfied customers. They have received positive customer reviews on various sites, including Trustpilot and Google reviews.

Payment Options

The website accepts several payment methods, including Visa, Mastercard, American Express, Paypal, and direct bank transfer.

Loyalty Programs

Bueroshop24.de offers a loyalty program called "BüroBonus," where customers can earn points and redeem them for rewards such as discounts or free products.

Customer Reviews

Customers who have used bueroshop24.de have provided mostly positive reviews, praising the website's fast shipping, vast selection of office products, and excellent customer service.

Community Involvement

Bueroshop24.de is actively involved in its local community, supporting various charitable causes and initiatives.

Shipping and Costs

Bueroshop24.de offers fast and reliable shipping that takes between one to three days. The website provides free shipping for orders above €50, and the shipping costs for orders below €50 are relatively low compared to competitors.

Bueroshop24 Recent User Reviews

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Reviewer Name: Pavel Sadílek

Review Submission Date: 2021-12-20

Review Title: More than one week and the order was…
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Review Description: More than one week and the order was canceled, because the invoice address is not from Germany (the delivery yes). Heaven, what's a problem with it?? I lost 13 eur for the bank transfer. Crazy!

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Reviewer Name: Schinubeck

Review Submission Date: 2021-06-21

Review Title: No delivery after weeks - Fake pricing
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Review Description: No delivery after weeks. Fake „sales“ pricing to generate customer data.

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Reviewer Name: Chris

Review Submission Date: 2021-02-13

Review Title: Way too many charges for shipping!
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Review Description: Way too many charges for shipping!9chf for small quantity order1.03 chf for LSVA??1.19 chf for payment methodFree shipping though... woopee!In todays climate with most of us having to buy online you would expect more from online retailers in Switzerland.

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Reviewer Name: Lena Sophie

Review Submission Date: 2021-01-28

Review Title: Highly recommend this shop! Fair prices + fast shipping
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Review Description: Highly recommend this shop! I ordered a printer on bueroshop24 as all other websites had insane high prices (since homeoffice is a big thing now). Bueroshop24 had the same printer for way less money! And it arrived just 1,5days after I ordered. I’m really happy about that and the printer is great too.

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Reviewer Name: Dragan Stanojevic

Review Submission Date: 2020-09-14

Review Title: Super Service
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Review Description: Super Service

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Reviewer Name: Andy

Review Submission Date: 2020-05-27

Review Title: Horrible customer support
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Review Description: Horrible customer support. Been waiting for 3 Weeks for my delivery even though it was said to come in a few days.Customer support via phone is useless because they just keep on telling you the delivery is coming. Customer support via email is taking days to respond. 3 weeks later and I still didn't receive anything. Please save yourself your headache and order somewhere else

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Reviewer Name: Jesse Milec

Review Submission Date: 2020-02-04

Review Title: Alles super
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Review Description: Alles super! Blitzversand, top Support! Absolut zu empfehlen!

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