Users Voice for Bugatchi

10% users rated Terrible
3% users rated Poor
1% users rated Average
0% users rated Very Good
86% users rated Excellent
Pie Chart Review Representation for Bugatchi
Bugatchi Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 10 Dec 2019

Last updated by on 07 Mar 2023

"I am Vrushali Rakhunde and when you ask me about a film's story be ready for spoilers and an interesting experience."
Jul 2022 5 4.8 1 4.8 3 4.5
Aug 2022 5 4.8 1 4.8 2 4.3
Sep 2022 5 4.5 1 4.8 1.5 4.8
Oct 2022 1 4.7 1 4.8 1 4.3
Mar 2023 4.5 4.5 1 4.9 1 2.4
Line Chart for Rating of peer stores

bugatchi.com

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Detailed Bugatchi Review by

Introduction

Bugatchi is a luxury fashion brand that offers a wide range of men's apparel, accessories, shoes, and much more. The brand was founded in 1981 in Italy and has since gained a reputation for its high-quality products that incorporate timeless design and contemporary style. The brand's online store, bugatchi.com, is an ideal destination for those who want to purchase luxury clothing with a modern twist.

Pros and Cons

Pros:
  • High-quality products
  • Unique and contemporary designs
  • Excellent customer service
  • Easy returns and exchanges
  • Free shipping on orders over $100
Cons:
  • Expensive compared to other luxury fashion brands
  • Not many options for women
  • Limited social media presence

User Experience

The user experience of the bugatchi.com website is excellent. The website is well-organized, and it is easy to navigate to the desired category or product. The website is also visually appealing and uses high-quality images to showcase the products. The product pages are informative and provide detailed descriptions, sizing charts, and customer reviews.

Pricing and Value for Money

Bugatchi products are relatively expensive compared to other luxury fashion brands. However, the premium prices are justified by the high-quality materials, craftsmanship, and unique designs. The products are worth the investment if you are looking for luxury clothing that exudes quality and sophistication.

Alternatives

Some popular alternatives to Bugatchi include:
  • Hugo Boss
  • Tom Ford
  • Prada
  • Loro Piana

Customer Service

Bugatchi offers excellent customer service. The customer service team is knowledgeable, friendly, and responsive. The brand provides various options to contact customer service, including email, phone, and live chat.

Product Quality and Selection

Bugatchi products are of high quality and use premium materials. The brand offers a wide selection of men's apparel, accessories, and shoes, with a focus on contemporary design.

Website Usability

The bugatchi.com website is well-designed and easy to use. The website is organized to make it easy to find products, and the checkout process is simple and straightforward.

Returns and Exchanges

Bugatchi offers easy returns and exchanges on all of its products. Customers can return or exchange products within 30 days of the purchase date. The brand provides prepaid shipping labels to simplify the return process.

Promotions and Discounts

Bugatchi offers various promotional discounts and sales throughout the year. Customers can sign up for the brand's newsletter to receive updates on the latest offers and promotions.

Reputation

Bugatchi has a reputation for providing high-quality products and excellent customer service. The brand has been in the luxury fashion industry for over three decades and has established a loyal customer base.

Payment Options

Bugatchi accepts various payment options, including Visa, Mastercard, American Express, Discover, and PayPal. The brand uses industry-standard encryption technology to protect customer payment information.

Loyalty Programs

Bugatchi does not currently offer a loyalty program. However, the brand occasionally offers exclusive discounts and promotions to its loyal customers.

Customer Reviews

Bugatchi has positive customer reviews on its website and various review platforms. Customers praise the brand's high-quality products, unique designs, and excellent customer service.

Community Involvement

Bugatchi does not have a significant community involvement or corporate social responsibility program.

Shipping and Costs

Bugatchi offers free shipping on orders over $100 in the U.S. Orders are usually shipped within one to two business days, and customers can track their shipments through their account. Additional shipping options are available for an extra fee.

Bugatchi Recent User Reviews

User Rating

5 stars

38

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Reviewer Name: QB

Review Submission Date: 2022-09-01

Review Title: Placed My Order To Only Realize…
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Review Description: Placed my order to only realize Bugatchi website outlines my size is available but Bugatchi customer service emailed me stating my size is NOT available which caused a major inconvenience for me. Look as though my friends and I will find another website to shop for clothes. Customer service received was NOT impressive.

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Reviewer Name: aruwa oghenevwogaga

Review Submission Date: 2021-02-03

Review Title: Bugatchi is the objective for classic wears
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Review Description: Bugatchi is the objective for the insightful man who needs to look sharp consistently. Shop for business apparel or an easygoing regular look.

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Reviewer Name: aruwa oghenevwogaga

Review Submission Date: 2021-02-03

Review Title: Bugatchi is the objective for classic wears
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Review Description: Bugatchi is the objective for the insightful man who needs to look sharp consistently. Shop for business apparel or an easygoing regular look.

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Reviewer Name: tarik el bahmi

Review Submission Date: 2020-05-28

Review Title: Sizes wear a lot bigger
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Review Description: Sizes wear a lot bigger. No exchange or refund for 50% items. Get your sizes right then. They are at least 2 sizes bigger. I will take the loss, but the brand is crossed off forever.

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Reviewer Name: tarik el bahmi

Review Submission Date: 2020-05-28

Review Title: Sizes wear a lot bigger
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Review Description: Sizes wear a lot bigger. No exchange or refund for 50% items. Get your sizes right then. They are at least 2 sizes bigger. I will take the loss, but the brand is crossed off forever.

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Reviewer Name: Emile

Review Submission Date: 2019-02-25

Review Title: Outstanding customer service!
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Review Description: Upon ordering several hundred dollars worth of clothing from their store online (I believe they were shipped from S Florida location), the gentleman who reviewed the order could see I had made a mistake and would not be afforded a refund (trying to figure out sizing on pants that were on sale/unrefundable). He called me to point this out and saved me quite a bit of money. That is great customer service right there. Thanks, Bugatchi! -- Emile in SC

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Reviewer Name: Emile

Review Submission Date: 2019-02-25

Review Title: Outstanding customer service!
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Review Description: Upon ordering several hundred dollars worth of clothing from their store online (I believe they were shipped from S Florida location), the gentleman who reviewed the order could see I had made a mistake and would not be afforded a refund (trying to figure out sizing on pants that were on saleunrefundable). He called me to point this out and saved me quite a bit of money. That is great customer service right there. Thanks, Bugatchi! -- Emile in SC

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Reviewer Name: Bradley Speck

Review Submission Date: 2018-12-09

Review Title: Expectional Quality
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Review Description: Finest shirts ever I have!!

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Reviewer Name: Bradley Speck

Review Submission Date: 2018-12-09

Review Title: Expectional Quality
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Review Description: Finest shirts ever I have!!

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Reviewer Name: Ali

Review Submission Date: 2018-09-15

Review Title: The worst shoemaker
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Review Description: I bought a Bugatchi shoes discounted from $300+, looks great in photos but when I received the shoes and tried it, i was shocked, this shoe maker knows nothing about shoemaking.although it was supposed to be a more like a sneaker, It was too hard and extremely uncomfortable , and from the first use, I saw brown color of the shoes melting and flows down to the white outsole and getting more and more every hour . That was a nightmare experience and was the last time I wear that shoes.

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