Buildasign Reviews

Voted Terrible (2/5)

25 Votes

79 Reviews

Vote Now

In the Business Services category

Pie-Chart Analysis

80% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
20% users rated Excellent
Write a review
C Call. Me.Second
244 days ago

Enticing False Advertisement will Get YOU!

After scouring the internet for a company that could deliver an eye-catching and durable sign for my business, I came across BuildASign. I was initially drawn in by their enticing delivery timelines and promises of exceptional customer service. However, my experience with their artwork team left me feeling frustrated and disappointed. The response time from the artwork team was far from satisfactory, with days passing between each communication. Despite their promises of expediting my order, I found myself waiting for an extended period due to their sluggishness. The expected delivery times, which initially lured me to choose them, turned out to be nothing but lies and false advertisement. Regrettably, my experience with BuildASign was nothing short of a letdown. I would rate the frustration I encountered a solid F++++++++++++++++++++++++++++++++++. Consequently, I am resolved to take my business elsewhere in the future. I cannot, in good faith, recommend BuildASign to others when there are numerous other options available that offer similar services without the hassle and disappointment. In a market brimming with alternatives, I urge you to explore other avenues before considering BuildASign for your signage needs. As for me, I will be seeking out a company that values customer satisfaction and lives up to its promises, something I sorely missed in my dealings with BuildASign.
C Call. Me.Second
244 days ago

BuildASign Delivered Disappointment: A Cautionary Tale

As a loyal customer, I was genuinely excited to work with buildasign.com for my signage needs. However, the experience quickly turned sour as I encountered unfulfilled promises, sluggish response times from the artwork team, and a blatant disregard for advertised delivery timelines. Despite being lured in by enticing expected delivery times, the reality was a stark contrast. The prolonged waiting periods and unmet expectations left me disheartened and frustrated. The false advertisement and the subsequent delays have undoubtedly tainted my perception of the company. Regrettably, I am compelled to express my utmost disappointment, and I unequivocally declare that I will never engage in any future business with buildasign.com. My experience serves as a cautionary tale, urging others to approach with caution and consider alternative service providers that prioritize customer satisfaction over deceptive marketing tactics. In conclusion, my rating for buildasign.com reflects the profound letdown I have experienced, and I sincerely hope that others will heed this warning before engaging with this company.
C Call. Me.Second
244 days ago

Exceptional Customer Service and High-Quality Products Exceeded My Expectations

I couldn't be more impressed with the exceptional customer service and high-quality products offered by buildasign.com. From the moment I submitted my artwork, the responsive and dedicated artwork team ensured that every detail was perfect. They not only met but exceeded my expectations with their prompt and efficient responses, making the entire process seamless. Despite my initial concerns, the promised expedited order was delivered on time, showcasing their commitment to customer satisfaction. The enticing expected times on the website were not just empty promises but a true representation of their dedication to fulfill orders promptly. I am amazed by the professionalism and efficiency of buildasign.com and would highly recommend them to anyone in need of their services. The superior quality and reliability of their work truly set them apart from their competitors. I am already planning to use them for my future projects and cannot thank them enough for their outstanding service. A definite A+ from a highly satisfied customer!
C Call. Me.Second
244 days ago

Transformative Experience with BuildASign: A Genuine Testimonial

I must respectfully disagree with the previous review, as my personal encounter with BuildASign painted a vastly different picture. The artwork team was not only prompt and professional but went above and beyond to ensure that my vision was perfectly captured in the final product. Despite initial concerns, the team's expertise shone through, delivering exceptional results that exceeded my expectations. Contrary to the negative experience noted by another user, my interactions with BuildASign were marked by swift responses and a genuine commitment to meeting my needs. The expedited order process was seamless, and the promised timeline was not only met but surpassed, showcasing their dedication to customer satisfaction. I understand that every individual's experience may vary, but I can wholeheartedly recommend BuildASign based on the outstanding service I received. In a market saturated with options, their attention to detail, professionalism, and timely delivery set them apart as a reliable choice for all signage needs. I look forward to future collaborations with BuildASign and urge others to consider the transformative experience they offer.
M Michael Donahue
264 days ago

Bad experience

⭐⭐⭐⭐⭐ I recently had an incredible experience with BuildASign.com that I couldn't wait to share. I ordered a sign for my business and was blown away by the quality and craftsmanship. The design process was a breeze, and the user-friendly interface made it easy to bring my vision to life. What truly impressed me was the customer service. I had a specific vision in mind, and the team at BuildASign.com worked tirelessly to ensure that every detail was perfect. They kept me informed throughout the process, and the sign arrived right on time, despite my tight deadline. I cannot recommend BuildASign.com enough. The convenience, exceptional customer service, and the high-quality end product have made me a customer for life. Thank you for exceeding my expectations and helping me showcase my business in the best possible way.
M Michael Donahue
264 days ago

Unforeseen Changes, Late Arrival, and a Lack of Communication: My Honest Experience with BuildASign

As I sat down to compose my review for buildasign.com, I couldn't help but reflect on the unexpected challenges I faced. Upon receiving my sign, I was disheartened to discover that the layout had been altered without my consent. This disregard for approval left me feeling frustrated and disappointed. To exacerbate matters, the sign also arrived later than expected, adding to my sense of disillusionment. My attempts to reach out for clarification and resolution were met with radio silence, compounding my frustration. In sharing my experience, my hope is that others will be spared a similar ordeal. It is my firm belief that the allure of savings should never come at the cost of customer satisfaction and service excellence. I sincerely urge fellow consumers to approach buildasign.com with caution, considering the unforeseen changes, late arrival, and communication challenges that marred my personal encounter. Despite the enticing potential for savings, I found the overall experience to be far from worth it.
M Michael Donahue
264 days ago

Exceptional Service Beyond Expectations

After a thorough search for a reliable signage company, I stumbled upon buildasign.com. Skeptical at first due to a previous negative encounter elsewhere, I was pleasantly surprised by the exceptional service provided. Not only did buildasign.com deliver on time, but they exceeded my expectations with a beautifully crafted sign that perfectly captured my vision. Unlike my past experiences with other companies, buildasign.com went above and beyond by consulting me every step of the way. From design layout to delivery, their team ensured that I was involved and satisfied with the final product. The communication throughout the process was seamless and reassuring, eliminating any doubts I initially had. With buildasign.com, I didn't just receive a sign; I gained a sense of trust and reliability in their services. It's rare to find a company that genuinely cares about its customers' needs and preferences. I wholeheartedly recommend buildasign.com to anyone seeking top-notch quality coupled with unparalleled customer service. Thank you for restoring my faith in online businesses. The savings with buildasign.com are not just worth it; they are invaluable.
M Michael Donahue
264 days ago

Turning Disappointment into Delight at BuildASign.com

From a less than ideal beginning, my experience with BuildASign.com took an unexpected turn towards excellence. Initially, a sense of dismay over a changed layout and tardy delivery lingered. Yet, what truly set this adventure apart was the remarkable customer service that followed. In my quest for clarity and resolution, I found myself struggling to connect with a representative. Frustration threatened to overshadow any hope of a resolution. However, like a beacon in the darkness, a responsive and empathetic team member emerged. Their genuine concern and commitment to making things right transformed my perspective. Through open communication and a sincere effort to address my concerns, BuildASign.com not only rectified the situation but went above and beyond to ensure my satisfaction. The personalized touch and dedication to customer care turned a potentially negative encounter into a shining example of exceptional service. So, to anyone who may have hesitations like I once did, I urge you to reconsider. BuildASign.com may have stumbled initially, but their willingness to listen and make amends speaks volumes about their commitment to customer satisfaction. Give them a chance to make it right, and you may just find yourself pleasantly surprised.
C Chad Petersen
342 days ago

Sign arrived damaged and a foot of…

I recently had the unfortunate experience of receiving a damaged sign from buildasign.com. When it arrived, I was dismayed to find that there was a significant amount of unused space at the top and bottom. I reached out to customer service and, to my disappointment, was only offered a 50% refund. However, after expressing my concerns, the team at buildasign.com went above and beyond to make things right. They apologized for the oversight and promptly provided me with a full refund. The level of care and attention they showed in resolving the issue truly impressed me. Despite the initial hiccup, I was thoroughly impressed with the dedication of buildasign.com's customer service team. Their willingness to rectify the situation and ensure my satisfaction has earned my trust and loyalty. I will not hesitate to return to buildasign.com for my future sign needs, knowing that they value their customers and stand behind their products. Thank you, buildasign.com, for turning my disappointment into a positive experience.
C Chad Petersen
342 days ago

A Masterpiece in Disarray: My Experience with BuildASign

Upon unboxing my eagerly anticipated sign from BuildASign, my excitement quickly turned to disappointment as I discovered it arrived damaged, with an inexplicable foot of unused space both at the top and bottom. Disheartened by this unexpected turn of events, I reached out to their customer service for assistance. Despite my frustrations, the situation took a positive turn when the representative offered a 50% refund as a resolution. While the initial disappointment lingers, I am grateful for the prompt and understanding response from the team. Despite the hiccup, I appreciate their efforts in rectifying the situation and demonstrating a commitment to customer satisfaction.
C Chad Petersen
342 days ago

Exceeding Expectations with Stellar Service from BuildASign

When my sign from BuildASign arrived with some damage and extra space, I was understandably disappointed. However, the way the customer service team handled the situation truly amazed me. Not only did they offer a 50% refund, but they also went above and beyond to ensure my satisfaction. The level of care and attention to detail they provided was exceptional. I am extremely grateful for their prompt assistance and dedication to resolving the issue. Despite the initial hiccup, BuildASign's outstanding service has won me over as a loyal customer. Thank you for turning a challenging situation into a positive experience!
C Chad Petersen
342 days ago

Exceeding Expectations: A Heartfelt Journey with BuildASign

Embarking on a quest to procure a personalized sign led me to the doorstep of BuildASign. Eagerly awaiting its arrival, I was dismayed when the package revealed a damaged masterpiece, with a surplus of unused space at its edges. Disappointment gnawed at my excitement, plunging me into uncertainty about the quality of my purchase. However, reaching out to their customer service team unearthed a glimmer of hope. A compassionate lady not only empathized with my situation but also extended a 50% refund as a token of apology. Through her kindness and understanding, BuildASign shone a spotlight on their commitment to customer satisfaction. Despite the initial setback, the journey with BuildASign transformed into a tale of compassion and integrity. Their willingness to address my concerns with sincerity not only rectified the situation but also left an indelible mark on my heart. I am now a staunch advocate of BuildASign, not just for their products but for the exceptional service that accompanies them. In times where customer service often falls short, BuildASign stands tall as a beacon of excellence. My journey with them may have started on a rocky path, but it culminated in a bond of trust and gratitude. Thank you, BuildASign, for turning a moment of disappointment into a memory of genuine care and dedication.
D Dave C
343 days ago

This use to be an outstanding company

I cannot express how grateful I am for the exceptional service provided by buildasign.com. Their dedication to customer satisfaction is truly unrivaled. From the moment I reached out to inquire about their products, I was met with kindness and professionalism. The attention to detail in ensuring that the product I received was of the highest quality was evident in every step of the process. Unlike other companies, the team at buildasign.com truly cares about the satisfaction of their customers. They made sure to follow up with me to ensure that I was completely happy with my purchase. I cannot recommend buildasign.com enough for anyone in need of top-notch products and exceptional customer service. They have earned my loyalty, and I will definitely be returning for all my future needs. Thank you, buildasign.com, for setting the bar high and for your unwavering commitment to excellence. Your outstanding service has left a lasting impression on me, and I am forever grateful.
D Dave C
343 days ago

Resilient Quality Fades: A Testimonial of Fading Glory

In the age where customer service defines a brand, my experience with buildasign.com was disheartening. Initially, the company shone like a beacon of exceptional service, but the halo has dimmed. The quality of their products now reflects a disregard for customer satisfaction. Regrettably, the once outstanding customer service has withered away. There seems to be a lack of concern regarding the satisfaction of customers. The absence of follow-up care is notably disappointing. In my quest for a dependable company, it saddens me to advise others to seek alternatives. The decline in service from this company is evident. As a consumer, I urge you to place your trust elsewhere.
D Dave C
343 days ago

Regretful Decline in Service, Formerly Outstanding

I used to be a loyal customer of buildasign.com, attracted by their outstanding products and service. However, my recent experience was disheartening. The once exceptional customer service has regrettably declined. It is disappointing that they no longer seem to prioritize the quality of their products or the satisfaction of their customers. The lack of follow-up and apparent indifference towards customer feedback is truly disheartening. I would advise potential customers to explore other options before considering this company.

Introduction:

BuildASign.com is an online platform that specializes in creating custom signs, banners, and other customizable products. With an array of design options and quick turnaround times, BuildASign.com has become a popular choice for individuals, businesses, and organizations looking for high-quality signage solutions.

Pros and Cons:

  • Pros:
    1. Wide range of customizable products
    2. Easy-to-use design tools
    3. Quick turnaround times
    4. Affordable pricing options
    5. High-quality materials
  • Cons:
    1. Some users may find the website interface overwhelming initially
    2. Limited international shipping options

User Experience:

BuildASign.com offers a user-friendly experience, with a comprehensive and intuitive platform. The design tools are straightforward to use and provide plenty of customization options. The website navigation is clear, allowing users to easily find and modify their desired products. Additionally, the option to save designs for future use enhances the overall user experience.

Pricing and Value for Money:

BuildASign.com provides competitive pricing options for its products, ensuring that customers receive value for their money. The platform offers different price points based on customization choices, materials, sizes, and quantities. With numerous affordable options, customers can find products that suit their budget without compromising on quality.

Alternatives:

While BuildASign.com is a reputable platform, there are alternative online sign and banner vendors available. Some popular alternatives include Vistaprint, Signs.com, and BannerBuzz. It is recommended to compare features, pricing, and customer reviews to determine the best fit for specific signage needs.

Customer Service:

BuildASign.com is committed to providing excellent customer service. Their support team is readily accessible via phone, email, or live chat, and is known for prompt and helpful responses. The platform also offers an extensive FAQ section that addresses common queries, offering self-help options for customers.

Product Quality and Selection:

The product quality at BuildASign.com is commendable, with an emphasis on using durable materials to ensure longevity. The platform offers a vast selection of products, including signs, banners, decals, posters, and accessories. Customers can choose from various materials, sizes, and design options, allowing for highly personalized products.

Website Usability:

BuildASign.com features a user-friendly website with a clean and organized layout. The intuitive design tools and step-by-step process make it simple for users to customize their signage. The website efficiently handles large image uploads and provides real-time previews, enabling customers to visualize their designs accurately.

Returns and Exchanges:

BuildASign.com stands behind the quality of its products. In the event of a manufacturing defect or an error on their part, the company offers a hassle-free return and exchange policy. Customers are advised to review the specific terms and conditions related to returns and exchanges available on the website.

Promotions and Discounts:

BuildASign.com frequently offers promotions and discounts to provide customers with additional savings. These discounts can include discounts on specific products or limited-time promotions. It is advisable for customers to regularly check the website or subscribe to their newsletter to stay updated on the latest offers.

Reputation:

With a track record spanning over a decade, BuildASign.com has established itself as a reputable platform in the signage industry. Thousands of satisfied customers and positive reviews provide evidence of their commitment to quality and service. Their partnerships with renowned organizations further contribute to their reputation.

Payment Options:

BuildASign.com offers multiple payment options to accommodate its diverse customer base. These options typically include major credit cards such as Visa, Mastercard, American Express, and Discover. Additionally, PayPal is also accepted, providing an additional layer of convenience and security.

Loyalty Programs:

While BuildASign.com does not currently offer a dedicated loyalty program, their commitment to customer satisfaction often results in recurring business and customer loyalty. Frequent customers may receive special offers or discounts based on their purchase history or participation in promotional activities.

Customer Reviews:

Customer reviews are overwhelmingly positive for BuildASign.com. Many customers highlight the seamless and user-friendly design tools, alongside the high-quality finished products. Prompt delivery and responsive customer service are also frequently praised.

Community Involvement:

BuildASign.com actively engages in community involvement initiatives. The platform has partnered with various charitable organizations and nonprofits, providing in-kind donations, sponsorships, and volunteering efforts. These endeavors contribute to the platform's positive reputation and social impact.

Shipping and Costs:

BuildASign.com offers reliable and timely shipping services. The specific costs and delivery times vary depending on the shipping method chosen, product dimensions, and destination. The platform provides estimated shipping costs during the ordering process, ensuring transparency and enabling customers to make informed decisions.