Bulkapothecary Reviews

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43 Reviews

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B Bryan
85 days ago

My Family’s Favorite Soap Supplier: bulkapothecary.com

After stumbling upon bulkapothecary.com, I decided to try their soap, and I have never looked back since. Not only is the quality of their soap comparable to a well-known brand, but it also costs a fraction of the price. I recently finished using a loaf of their soap, and I must say, it lasted a lot longer than I expected. However, the real testament to its quality is the fact that even my son couldn't resist using it. Thanks to bulkapothecary.com, our family has found our go-to soap supplier, and we couldn't be happier with the results.
B Bryan
85 days ago

Affordable Luxury: A Customer’s Exquisite Experience with Bulk Apothecary

When I stumbled upon Bulk Apothecary, I was skeptical about the quality of their products. However, after purchasing a soap loaf from them, I can confidently say that I am thoroughly impressed. The soap's quality rivaled that of a well-known luxury brand, yet it cost me only a fraction of the price. The indulgent experience of using this soap would have lasted me even longer if not for my son, who also became a fan. I highly recommend Bulk Apothecary to anyone who desires affordable luxury without compromising on quality.
B Bryan
85 days ago

Unbeatable Quality and Cost Savings!

I cannot emphasize enough how much I love bulkapothecary.com! After purchasing a loaf from them, I was astounded by the exceptional quality that rivaled well-known soaps in the market, yet it only cost me a third of the price. The value for money is truly unbeatable. Not only did it last me a significant amount of time, but even my son couldn't resist its charm. The fact that it captured his interest speaks volumes about its appeal to a wide range of individuals. I highly recommend bulkapothecary.com for anyone seeking top-notch products at budget-friendly prices.
S Sandy
95 days ago

Amazing Quality and Unbeatable Customer Service at Bulk Apothecary

I cannot emphasize enough the incredible quality and impeccable customer service provided by Bulk Apothecary. Ordering from them was an absolute game-changer for my business. The beeswax pellets I purchased were of the finest quality, enhancing the effectiveness of my salves and balms. The prompt delivery and careful packaging were a testament to their commitment to customer satisfaction. I was initially apprehensive due to a negative review I came across, but my experience was a complete 180. I received exactly what I ordered, and the products were in pristine condition. The shipping charges were reasonable, and there were no unexpected fees or charges, making the entire process seamless. My interactions with their customer service team were nothing short of exceptional. They were responsive, accommodating, and genuinely invested in ensuring my satisfaction. I felt valued as a customer, which is a rarity in today's market. I urge anyone considering Bulk Apothecary to disregard any negative reviews and give them a chance. My experience speaks volumes about the integrity and dedication of this company. I am now a loyal customer, and I enthusiastically recommend Bulk Apothecary to anyone in need of top-notch supplies and outstanding service.
S Sandy
95 days ago

Shocked by the Experience: Wish I Had Heeded the Reviews

I recently decided to purchase some supplies from bulkapothecary.com, and to say my experience was disappointing would be an understatement. After placing my order, I eagerly awaited the arrival of my beeswax pellets, only to discover that they were all burnt, emitting a horrific smell that ruined a large batch of my salves. What's worse is that I was charged for items I never even ordered in the first place. The shipping fees were exorbitant, totaling over $300 for products worth $278, and to add insult to injury, I was slapped with a hefty customs charge on top of that. The whole ordeal ended up costing me an additional couple of hundred dollars due to the exchange rate. In hindsight, I deeply regret not having read the reviews beforehand, as I would have spared myself the trouble and financial loss. This has taught me a valuable lesson, and it's safe to say that I won't be making another purchase from them. My advice to anyone considering buying from bulkapothecary.com: heed the reviews and spare yourself the grief.
S Sandy
95 days ago

A Personal Encounter: My Regretful Experience with Bulk Apothecary

Reflecting on my recent purchase from bulkapothecary.com fills me with deep regret and disappointment. Had I taken the time to peruse the existing reviews before making my order, I may have avoided the unfortunate outcome that awaited me. Upon receiving my package, a pungent and unpleasant odor immediately wafted from the beeswax pellets that I had purchased. Their burned quality not only rendered them unusable but also tainted a significant batch of the salves I was crafting passionately. The distressing realization dawned on me that the products I had eagerly anticipated using were far from satisfactory. To compound matters, the company inaccurately shipped and charged me for items I had not even selected. This unanticipated and unjust charge was an unwelcome surprise that added to the burgeoning dissatisfaction with my purchase. The exorbitant shipping costs, which amounted to over $300 for products valued at $278, felt like a financial blow. Furthermore, the hefty customs charge imposed an additional burden, with the exchange rate further inflating the total cost. Disheartened by this experience, I have unequivocally decided that this will be my first and final interaction with Bulk Apothecary. The frustration and disillusionment encountered throughout this transaction serve as a cautionary tale for others seeking to engage with this company. My earnest advice echoes through these words: approach with caution and vigilance, mindful of the potential pitfalls that may lie ahead.
N Nana's Apothecary
264 days ago

Unmatched Quality and Exceptional Customer Service at Bulk Apothecary

I cannot express enough how delighted I am with the outstanding quality and top-notch customer service I received from Bulk Apothecary. I recently made a large purchase of clearance bath bombs, expecting it to be a great deal. However, upon arrival, I noticed that the products didn't quite match the photos, had different ingredients, and were clumpy and misshapen. I was disheartened, to say the least. When I reached out to the customer service team, I was met with understanding and compassion. Despite the initial disappointment, their staff went above and beyond to rectify the situation. They not only addressed the issue with the clearance items but also took the time to rectify the missing and incorrect items in my order. Their dedication to ensuring customer satisfaction is truly commendable. What sets Bulk Apothecary apart is their unwavering commitment to their customers. It's rare to find a company that is willing to go the extra mile to make things right. Their transparency and genuine concern for their customers' experience have earned my trust and loyalty. I can confidently say that Bulk Apothecary has set a new standard for what exceptional customer service looks like. In conclusion, my experience with Bulk Apothecary has been nothing short of fantastic. Despite the initial hiccup, their dedication to addressing my concerns and ensuring my satisfaction has left me thoroughly impressed. I highly recommend Bulk Apothecary to anyone looking for unparalleled quality and a company that truly values its customers. Thank you, Bulk Apothecary, for turning a potentially disappointing experience into one that has earned my unwavering loyalty.
N Nana's Apothecary
264 days ago

Disappointed with Bulk Apothecary’s Bath Bombs and Customer Service

After reading your review, I felt compelled to share my own experience with Bulk Apothecary. Let me start by saying that I was thrilled to stumble upon their clearance bath bombs, and I eagerly placed a large order. However, my excitement quickly turned to disappointment when the products arrived. The bath bombs looked nothing like the photos on the website - they were clumpy, misshapen, and incredibly powdery despite being wrapped in cellophane. When I reached out to their customer service to request a refund or return, I was met with a dismissive response. I was informed that clearance items were non-returnable, even though this information was buried in the fine print of their return policy and not clearly stated on the product page. To make matters worse, my order was also missing items, and the ones that were shipped in their place were incorrect. Even the "Natural Potpourri" I ordered turned out to be artificially colored. As someone who runs a business, this not only left me out of pocket but also with products that did not meet the quality I expected. Despite being a longtime customer, this experience has left a bitter taste in my mouth. I have since discovered alternative suppliers like Made Natural, offering similar products at a fraction of the price with free shipping. It's truly disheartening that Bulk Apothecary failed to own up to their misleading website information and provide adequate customer service. In conclusion, I urge potential buyers to exercise caution when considering Bulk Apothecary for their needs. As for me, I will be taking my business elsewhere in the future.
M Melissa Montgomery
278 days ago

Worst customer service

I've been a loyal customer of bulkapothecary.com for years, but my recent experience with their customer service left me disappointed. I mistakenly ordered the wrong size lids and when I reached out to them, I was informed that I had to bear the cost of shipping them back. Despite acknowledging my error, I was disheartened by the lack of flexibility and understanding. The representative emphasized that it was my mistake, which was understandable, but given my years of patronage, I had hoped for some form of accommodation. The exorbitant shipping fees only added to my frustration. To make matters worse, when I requested for an email of the return slip, I was curtly informed that I could handle it myself. As someone who values personalized service and loyalty, I felt let down by the lack of empathy and assistance. It's disheartening to consider parting ways with a company I've relied on for so long, but this experience has prompted me to explore alternative suppliers. While I can cope with shipping expenses, the absence of willingness to extend a helping hand has compelled me to seek out a more considerate and supportive provider. Despite this setback, I remain hopeful that bulkapothecary.com will take this feedback constructively and enhance their customer service approach for the benefit of their long-time patrons.
B BESOAPandMORE
363 days ago

I’ve been ordering from Bulk Apothecary…

As a devoted small business owner, I have found my ultimate partner in Bulk Apothecary. Their unwavering commitment to quality and excellence has elevated my brand, BESOAPandMORE, to new heights. From the moment I discovered Bulk Apothecary, I knew I had stumbled upon a goldmine for high-quality ingredients for my handmade soap and body products. The sheer extent of their offerings is nothing short of astounding. Not only do they boast an impressive array of ingredients, but their prices are unbeatable. This alone has been a game-changer for my business, allowing me to craft exceptional products without breaking the bank. I am continually impressed by the efficiency of their shipping and their unparalleled customer service. They have proven time and again that they genuinely care about their customers, a rarity in today's fast-paced world. Each interaction leaves me feeling valued and understood, reinforcing my trust in their brand. Navigating their website is a breeze, thanks to its intuitive design and comprehensive product descriptions. This level of detail has empowered me to make informed decisions, ensuring that I always select the perfect ingredients for my specific needs. Bulk Apothecary has played an integral role in the success of my business, and I am filled with gratitude for their unwavering support. With their help, I have been able to create the finest products for my customers, earning their trust and loyalty in return. Thank you, Bulk Apothecary, for being the cornerstone of my business and for consistently delivering beyond my expectations.
B BESOAPandMORE
363 days ago

Empowering My Small Business with Bulk Apothecary

As a proud owner of BESOAPandMORE, I cannot rave enough about my experience with Bulk Apothecary. This year, I've come to rely on Bulk Apothecary for sourcing top-notch ingredients for my handmade soap and body products, and I must say, they have never failed to impress! The sheer range of high-quality ingredients they offer at unbeatable prices is simply unmatched. What sets Bulk Apothecary apart is not just the products, but the exceptional customer service they deliver. The fast shipping and unwavering support have truly been a game-changer for my small business. Navigating their website is a breeze, and the detailed product descriptions have helped me make informed choices, ensuring that I create nothing short of the best for my customers. Bulk Apothecary, you have been instrumental in elevating the quality of my products and the satisfaction of my customers. Thank you for being an invaluable partner in my entrepreneurial journey!
A Aghoras Bio
390 days ago

Good experience

Exceptional Quality and Service at Bulk Apothecary I can't help but share my amazing experience with bulkapothecary.com. Despite not being a frequent customer, the products I ordered surpassed all my expectations in quality. The communication was exemplary, and the user-friendly online platform made my shopping experience a breeze. What truly sets them apart is their commitment to excellence. From the top-notch products to their exceptional customer service, Bulk Apothecary truly excels in every aspect. The prices are competitive, and I couldn't be more satisfied with the value I received. I can't help but add a touch of humor - their team is so impressive that if there were some "nice girls" there, I'd consider asking them out! But in all seriousness, Bulk Apothecary has earned my trust and loyalty with their outstanding performance. If you're looking for top-quality products, seamless shopping experience, and excellent customer service, look no further than Bulk Apothecary. They truly embody excellence in every sense. Thank you, Bulk Apothecary, for setting the bar so high in your industry!
A Aghoras Bio
390 days ago

Exceptional Quality and Service at Bulk Apothecary

Let me start by saying that my experience with bulkapothecary.com has been nothing short of amazing. While our orders may not be very frequent, the quality of the products we receive is always outstanding. The communication from their team is prompt, helpful, and truly sets them apart from other suppliers. Not only is their online platform user-friendly and efficient, but their prices are also competitive, making it a great value for the quality you receive. However, what truly sets Bulk Apothecary apart is their exceptional customer service. I must admit, the playful comment about meeting "nice girls" at the company put a smile on my face. It's evident that Bulk Apothecary not only values professionalism but also injects a sense of humor and personality into their interactions. Overall, I highly recommend Bulk Apothecary for anyone looking for top-notch products, excellent communication, and a touch of charm in their online shopping experience. Thank you, Bulk Apothecary, for consistently exceeding my expectations!
D Dutch Addictions
459 days ago

they changed the recipe to less strong

I have been a loyal customer of bulkapothecary.com for several years and have always been satisfied with the quality of their products. However, I recently encountered an issue with the garlic oil that I ordered. Upon receiving the oil, I noticed that the smell was significantly less potent than what I had previously experienced. After reaching out to the customer service team, I was reassured that the product had not changed. Despite this, I knew that something was different, as I regularly use this oil and was familiar with its strong aroma. I decided to put the new oil to the test by comparing it with the remaining oil from my previous purchase. To my disappointment, the new oil paled in comparison in terms of intensity. I promptly contacted bulkapothecary.com to express my concerns, and I was impressed by their swift response and commitment to resolving the issue. They promptly arranged for a return and replacement, and I am currently awaiting a new batch of garlic oil. Despite this recent hiccup, I must commend the customer service team for their professionalism and dedication to ensuring customer satisfaction. I truly appreciate their understanding and willingness to address my concerns. I have always valued the exceptional quality of bulkapothecary.com's products, and I am confident that this experience is an isolated incident. I am eagerly anticipating the arrival of the replacement batch and am looking forward to enjoying the familiar, robust scent of their high-quality garlic oil once again. Thank you, bulkapothecary.com, for consistently striving to meet and exceed customer expectations. Your commitment to excellence has not gone unnoticed, and I look forward to continuing to support your business.
A Aurora
519 days ago

Exemplary Customer Service and Quality Products – A Loyal Customer’s Experience with BulkApothecary

I recently had a slightly concerning experience with BulkApothecary, but their exceptional customer service completely turned it around. Despite not receiving a tracking number or any updates on my decent-sized order, I've always adored the delightful aroma of their oils and have been a repeat customer. After waiting for about a month without any tracking information, I reached out to their team. Upon contacting them, I was informed that my order had been marked as delivered, sparking some worry and confusion. However, their customer support team was quick to address the issue and initiated an investigation. Within a short timeframe, they proactively took responsibility for the situation and swiftly arranged a replacement order, which was promptly shipped the following day. It's true that mistakes can happen, but it's the response and resolution that truly matter. In my case, BulkApothecary's dedication to rectifying the situation was exceptional. To my delight, the replacement order reached me within just 2 days. The products were as fragrant and high-quality as ever, reaffirming my trust and satisfaction as a customer. I am genuinely impressed by the level of care and attention to customer satisfaction demonstrated by BulkApothecary. The way they handled the issue and promptly ensured that I received my order speaks volumes about their commitment to their customers. Without a doubt, I will continue to choose BulkApothecary for all my aromatherapy and essential oil needs. Thank you for the outstanding service and superior products!

Introduction

Bulk Apothecary is an online retailer that specializes in providing a wide range of high-quality and affordable products for individuals and businesses in the health, wellness, and personal care industries. With years of experience in the industry, Bulk Apothecary has established itself as a trusted source for natural and organic ingredients, essential oils, soap bases, and more.

Pros and Cons

  • Pros:
  • • Extensive product selection
  • • Competitive pricing
  • • Fast shipping
  • • Quality customer service
  • • Positive customer reviews

  • Cons:
  • • Limited international shipping options
  • • Returns and exchanges may require additional documentation

User Experience

Bulk Apothecary offers a user-friendly website that allows customers to easily navigate through various product categories. The search functionality is robust, enabling users to find specific products quickly. The website also provides detailed product descriptions, ingredient lists, and customer reviews, enhancing the overall user experience. Additionally, the checkout process is smooth and secure, ensuring a hassle-free shopping experience.

Pricing and Value for Money

Bulk Apothecary offers competitive prices on a wide range of products. They prioritize affordability without compromising on quality. Customers can take advantage of bulk pricing options, allowing them to save even more on their purchases. The value for money is excellent, considering the quality of the products and the cost savings achieved through bulk orders.

Alternatives

While Bulk Apothecary is a reputable online retailer, there are alternative options available in the market. Some of the notable competitors include Bramble Berry, Essential Wholesale & Labs, and Wholesale Supplies Plus. It is recommended to compare prices, product range, and customer reviews before making a final decision.

Customer Service

Bulk Apothecary is known for its exceptional customer service. Their responsive and knowledgeable support team is readily available to assist customers with any inquiries or concerns. The company also provides multiple contact channels, including phone, email, and live chat support. Based on customer feedback, Bulk Apothecary consistently receives positive ratings for their helpful and prompt customer service.

Product Quality and Selection

Bulk Apothecary is committed to providing high-quality products. They source their ingredients from reliable suppliers and perform rigorous quality control checks. Customers can trust that the products they purchase from Bulk Apothecary are of premium quality. Furthermore, the extensive selection of products ensures that customers can find everything they need for their DIY projects or business needs.

Website Usability

Bulk Apothecary's website is designed with user-friendliness in mind. The layout is clean and intuitive, making it easy for customers to browse and locate products. The search function allows for quick and accurate results, and the product pages provide detailed information and clear images. The overall design and organization of the website contribute to a seamless and satisfying browsing experience.

Returns and Exchanges

Bulk Apothecary accepts returns and exchanges, but there are specific guidelines to follow. Customers need to contact the customer service team within a designated timeframe and provide relevant information. Additionally, some returns may require additional documentation, such as photos or a batch number. While the process may involve a few extra steps, Bulk Apothecary aims to ensure customer satisfaction for all return and exchange requests.

Promotions and Discounts

Bulk Apothecary regularly offers promotions and discounts to their customers. They frequently run sales and special deals on selected products, providing opportunities for significant savings. Additionally, Bulk Apothecary has a loyalty program that rewards customers with points for every purchase, which can be redeemed for discounts on future orders. These promotional offers enhance the overall value and affordability of their products.

Reputation

Bulk Apothecary has built a strong reputation in the industry as a reliable and trusted supplier. They have a large and loyal customer base, and their positive reviews and testimonials are a testament to their commitment to quality and customer satisfaction. Bulk Apothecary's reputation stems from their dedication to providing exceptional products, competitive prices, and excellent customer service.

Payment Options

Bulk Apothecary offers multiple secure payment options to accommodate customer preferences. Customers can make purchases using major credit cards, including Visa, MasterCard, American Express, and Discover. Additionally, they accept payment through PayPal, providing an additional layer of security and convenience for online transactions.

Loyalty Programs

Bulk Apothecary values customer loyalty and appreciation. They have developed a loyalty program that rewards customers with points for every purchase made. These points can be accumulated and redeemed for discounts on future orders, allowing customers to save even more. The loyalty program encourages repeat business and fosters a strong relationship between Bulk Apothecary and its customers.

Customer Reviews

The customer reviews for Bulk Apothecary are overwhelmingly positive. Numerous customers have praised the company for their affordable pricing, quick shipping, and top-quality products. There is a sense of trust and satisfaction among customers, as reflected in their feedback. The positive reviews further reinforce Bulk Apothecary's reputation as a reliable and credible online retailer.

Community Involvement

Bulk Apothecary actively engages in community involvement. They support various charitable organizations and participate in events and initiatives focused on sustainability and wellness. By giving back to the community, Bulk Apothecary demonstrates their commitment to being a responsible and socially conscious company.

Shipping and Costs

Bulk Apothecary offers fast and reliable shipping services to customers in the United States and internationally. The shipping cost is calculated based on the order's weight, dimensions, and destination. They strive to provide competitive shipping rates and efficient delivery times. Bulk Apothecary also offers free shipping promotions on eligible orders, further enhancing the value and convenience for customers.