Bunches User Reviews

Introduction

Bunches is a UK-based flower delivery company, founded in 1989. Over the years, they have been delivering fresh flowers all over the UK, and they have gained a great reputation for their beautiful and affordable bouquets. Bunches.co.uk focuses on delivering fresh flowers and gifts across the UK, with an emphasis on affordable prices, great customer service, and high-quality products.

Pros and Cons

Pros:

• Affordable prices
• Great customer service
• High-quality products
• Wide range of products from flowers to hampers and gifts
• Free chocolates with every order

Cons:

• Not many same-day delivery options
• No international shipping

User Experience

The website is user-friendly, easy to navigate and provides clear information about their products, prices and delivery options. Bunches.co.uk allows users to choose from a wide range of beautiful bouquets, hampers and gifts, and has many filter options to help users find what they are looking for.

Pricing and Value for Money

Bunches.co.uk offers affordable and competitive prices for their products, with prices ranging from £19.99 for a beautiful bouquet of flowers to £39.99 for a luxury hamper. In addition, Bunches.co.uk offers excellent value for money, with each order including a free box of chocolates and a personalised message card.

Alternatives

There are various alternatives to Bunches.co.uk when it comes to flower delivery services in the UK. Some of these include Bloom & Wild, Serenata Flowers, Moonpig, and Interflora.

Customer Service

Bunches.co.uk has a great reputation for their customer service, with a friendly and knowledgeable team ready to help via email, phone, and social media. They also have a dedicated FAQ section on their website that covers most common questions and concerns.

Product Quality and Selection

Bunches.co.uk offers a wide range of quality products, from beautiful flower bouquets to delicious hampers and gifts. They guarantee that all their products are sourced from the freshest and highest quality products.

Website Usability

Bunches.co.uk has a well-designed and easy-to-use website, with clear product descriptions, images, and filter options to help users find what they are looking for. The website is optimized for mobile devices, making it easy to browse and order from anywhere.

Returns and Exchanges

Bunches.co.uk offers a 7-day guarantee for all their products. If for any reason a customer is not satisfied with their order, they can contact customer service to arrange for a refund or exchange.

Promotions and Discounts

Bunches.co.uk offers various promotions and discounts throughout the year, such as seasonal discounts and special offers for new customers. Customers can sign up for their email newsletter or follow them on social media to stay updated on their latest promotions and discounts.

Reputation

Bunches.co.uk has built a great reputation over the years, with many positive reviews and ratings from satisfied customers. They are known for their affordable prices, high-quality products, and great customer service.

Payment Options

Bunches.co.uk accepts various payment options, including credit cards, PayPal, and Amazon Pay. They also have a secure checkout process to ensure that all transactions are safe and secure.

Loyalty Programs

Bunches.co.uk offers a loyalty program called "Posy Points", where customers can earn points for every purchase they make. Points can then be redeemed for discounts on future purchases.

Customer Reviews

Bunches.co.uk has many positive customer reviews and ratings on various platforms such as Trustpilot and Google Reviews. Customers praise their affordable prices, high-quality products, and great customer service.

Community Involvement

Bunches.co.uk is involved in various community projects and initiatives, such as supporting local charities and promoting sustainable and ethical sourcing practices.

Shipping and Costs

Bunches.co.uk offers various delivery options, with standard delivery starting at £3.99. They currently do not offer international shipping. Customers can choose their preferred delivery date and time during the checkout process.