Bunq Reviews

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40 Reviews

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TrustScore 4 out of 5

In the Money & Insurance category

 

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N Nuno Mota
TrustScore 5 out of 5 48 days ago

How bunq Transformed My Financial Journey: A Review

From the moment I started using bunq, my financial journey took an exciting turn. I dived into their easy savings plan and was pleasantly surprised by its interest-yielding feature. Not only did it allow me to save effortlessly, but it also provided a substantial passive income. I found myself treating it as a virtual card, using it frequently for online payments, especially on Google Play. The cherry on top was the robust security measures in place, ensuring that my funds were protected up to 100k euros by the Dutch Deposit Guarantee scheme. My experience with bunq has truly been a game-changer, empowering me to manage my finances with ease and confidence.
S Serge
TrustScore 4 out of 5 49 days ago

Revolutionizing Banking with Innovation and Convenience

As a customer of bunq.com, I can confidently say that they have revolutionized the traditional banking experience. Their innovative approach has completely changed the way I interact with my finances. The 100% online service is incredibly convenient and has made my life so much easier. I was particularly impressed by the revolutionary features that bunq.com offers. It's clear that they are at the forefront of the industry, setting a new standard for what modern banking should be. However, I do believe that there is room for improvement, especially when it comes to customer support. I recently had an issue that required assistance, and I found that the response time was longer than expected. Improving this aspect of their service will undoubtedly lead to even higher satisfaction among customers. Overall, my experience with bunq.com has been overwhelmingly positive, and I am excited to see how they continue to innovate and set new standards for the banking industry. Thank you for providing such a game-changing service!
F Friederich Vogel
TrustScore 4 out of 5 49 days ago

Revolutionary Banking Experience with bunq

As a frequent traveler, I've always struggled with the hefty fees and inconvenient currency conversion rates when using traditional banks. However, my experience with bunq has been nothing short of a game-changer. The moment I tried their debit cards for the first time, I was pleasantly surprised by the seamless and convenient process, especially when it came to traveling. bunq's debit cards not only offer unparalleled convenience but also save me from the frustration of dealing with exorbitant fees for foreign exchange conversion. It's more than just cool; it's a breath of fresh air in the world of banking. I can now embark on my adventures without the worry of excessive charges holding me back. Thank you, bunq, for providing a revolutionary banking experience that has truly enhanced my travels. I cannot recommend bunq enough to fellow globetrotters and anyone looking for a hassle-free banking solution.
C Cesar
TrustScore 5 out of 5 50 days ago

Unbeatable Convenience and Innovation at bunq.com

As a committed customer of bunq, I couldn't be happier with the exceptional services provided. The multitude of perks offered by bunq have truly transformed the way I manage my finances. From competitive interest rates to enticing cashback incentives on various transactions, bunq goes above and beyond to enhance my banking experience. What sets bunq apart is their innovative approach, such as the convenience of sub-accounts that allow me to segregate my funds effortlessly. This feature has become indispensable in helping me streamline my finances and keep better track of my spending habits. Previously, I never realized the importance of these perks, but now I can't imagine banking without them. Bunq has not just met but exceeded my expectations, making it impossible for me to consider any other bank for my financial needs. Thank you, bunq, for your unwavering commitment to providing exceptional services that truly cater to your customers' needs.
U Ubaldo.Manca
50 days ago

Revolutionary Banking at Your Fingertips with Bunq

Embarking on my financial journey with Bunq has truly been a game-changer. Unlike traditional banks, Bunq stands out as a beacon of innovation and convenience. Gone are the days of struggling with archaic SWIFT transfers; Bunq simplifies the process of sending money across borders effortlessly. One of the most remarkable features of Bunq is the ability to own multiple IBANs, a functionality that has redefined the way I manage my funds internationally. By eliminating the need to convert currencies at unfavorable rates, Bunq empowers me to streamline my financial transactions with ease and efficiency. In a world where banking can often be cumbersome and outdated, Bunq shines as a pioneer in revolutionizing the industry. The unparalleled convenience and flexibility offered by Bunq have set a new standard that truly sets it apart from traditional banks. Embrace the future of banking with Bunq and experience financial freedom like never before.
I Inzamul
50 days ago

Transparency and Trustworthiness Personified: My Experience with bunq.com

My journey with bunq.com has been nothing short of exceptional. When I decided to order a physical credit card for Easy Savings Plans, I was initially taken aback by a slight discrepancy in the fees displayed on the app. However, upon closer inspection, I discovered that the one-time fee of 9.99 euros for the credit card was standard practice. What truly impressed me was the level of transparency showcased by bunq.com, as the invoice clearly outlined the one-year validity of the card, providing me with complete peace of mind. Prior to finalizing my decision, I reached out to the customer service team on two separate occasions to seek clarification regarding the annual fee. I was pleasantly surprised by the prompt and informative responses I received, assuring me that there were no hidden costs lurking in the shadows. My experience with bunq.com has instilled in me a sense of trust and confidence that is unrivaled. The dedication to honesty and openness displayed by the bank is truly commendable and sets them apart from their competitors. The bank's commitment to being the "bank of the free" is not just a slogan; it is a testament to their ethos of providing transparent and cost-effective financial solutions to their customers. As I continue my journey with bunq.com, I am certain that I have found a reliable partner in my financial endeavors. The nominal fee of 9.99 euros for a physical credit card is a small price to pay for the invaluable trust and reliability that bunq.com offers, making it a standout choice in the world of banking.
K kayo S.
50 days ago

Discovering a Revolutionary Banking Partner: My Bunq Experience

As I reflect on my journey with bunq.com, I can confidently say that this innovative platform has completely revolutionized the way I handle my finances. The seamless integration of an intuitive app, real-time updates, and cutting-edge budgeting tools has transformed the mundane task of managing money into a transparent and empowering experience. Gone are the days of traditional banking; bunq represents a bold leap into the future of finance. The convenience and efficiency it offers are unparalleled, making me feel not just satisfied but truly proud to be a part of the vibrant Bunq community. It's more than just a bank; it's a dynamic financial ally that evolves with me, providing tailored support every step of the way. With Bunq by my side, I have found a trustworthy partner that understands my needs and empowers me to take control of my financial journey. My only regret is not discovering this game-changing platform sooner. Join me in embracing the future of banking with Bunq - it's a decision you won't regret!
R RAMIRO
50 days ago

Comfort and Security Combined: A Seamless Experience with bunq.com

As a dedicated user of bunq.com, I am compelled to share the seamless experience I've had with the app. The user interface is not only aesthetically pleasing but also incredibly user-friendly, allowing for easy navigation and the seamless exploration of its myriad features. The level of security implemented by bunq.com is truly commendable, providing me with peace of mind every time I make a transaction. The added layer of security where I am prompted to confirm online payments through the app adds a level of convenience that I greatly appreciate. Thank you, bunq.com, for prioritizing both comfort and security in equal measure.
D Dean Mcleod
50 days ago

Transformed My Banking Experience with bunq.com

As someone who used to find the banking industry mundane, I can confidently say that my experience with bunq has been nothing short of transformational. The conventional notion of simply shuffling money around has been completely redefined. Managing my finances has become an enjoyable and engaging aspect of my routine, thanks to the innovative features offered by bunq. The ability to effortlessly budget my funds and create sub-accounts has revolutionized the way I approach my finances. The convenience of setting up auto payments for my bills has simplified my financial responsibilities, allowing me to prioritize other aspects of my life with peace of mind. With bunq, I have not only streamlined my financial management but also honed my money-handling skills, empowering me to make more informed and effective decisions. Furthermore, the user-friendly interface and comprehensive tools have equipped me with the resources to gain a deeper understanding of my financial landscape. Through this process, I have achieved a newfound sense of control and proficiency in managing my money. In essence, my banking experience has been elevated to a level where I no longer view it as a mundane task. bunq has not only provided me with the means to efficiently handle my finances but has also instilled a sense of enjoyment and empowerment in the process. I am truly grateful for the positive impact that bunq has had on my financial journey.
J Jordi De Vos
51 days ago

Unveiling the New bunq.com: A Game-Changer in Banking Experience!

Diving into the depths of bunq.com, I discovered a treasure trove of innovative updates that has truly transformed my banking journey. The recent multi-currency savings update not only amplified the rates but also added a layer of financial flexibility that resonates with my diverse needs. The revamped app now not only functions seamlessly but also exudes a new level of efficiency, making managing my finances a breeze. The introduction of new credit card options compatible with Apple Pay has been a game-changer, offering unparalleled convenience at my fingertips. Moreover, the ingenious addition of Finn, a personal assistant simplifying tasks through intuitive prompts, has revolutionized the way I interact with my finances. From mundane transactions to intricate financial planning, bunq.com has truly outdone themselves. With each update, bunq.com continues to exceed expectations, catering to every aspect of my banking requirements. Kudos to the team for relentlessly striving for excellence and enhancing my banking experience. Great job indeed, bunq.com!
M M. Phillips
51 days ago

Transformed Experience: Overcoming Challenges with Bunq

Embarking on my Bunq journey, I found myself intrigued by the promise of innovative banking solutions. Reflecting on my initial encounter over 5 years ago, I witnessed Bunq's notable evolution since then. However, challenges lingered, casting shadows on my experience. The baffling limit of $250 daily ATM withdrawals during the initial three months felt like a hidden caveat, tarnishing the transparency I hoped for. The obscured fee for an account in transition hinted at a less-than-straightforward approach, leaving me apprehensive about fully embracing Bunq's services. Navigating through the intricacies, I encountered peculiar linguistic choices that blurred the lines between accounts. The distinction between a 'Savings' account and a 'bank' account added a layer of complexity that raised eyebrows. Moreover, the lack of synergy amongst accounts unveiled a flaw in the payment structure, leading to a puzzling incident of a bounced payment despite sufficient funds spread across multiple accounts. Despite these stumbling blocks, the potential of Bunq's offerings remained tantalizing. The uncertainty surrounding my financial accessibility tempered my interactions, yet the underlying ambition of Bunq to revolutionize banking persisted as a beacon of optimism. As I tread cautiously in this evolving landscape, I remain hopeful that Bunq continues to address these discrepancies, paving the way for a seamless and empowering banking experience for all users. The journey with Bunq may have had its share of challenges, but the promise of transformation and progress shines brightly on the horizon.
P Paul Kelly
51 days ago

Transformed by Bunq – A Journey Worth Taking!

As a tech-savvy individual, navigating the sign-up process at bunq.com initially posed a challenge for me. However, once I delved deeper into the functionalities and offerings of Bunq, I realized that this unique FinTech platform was unlike anything I had experienced before. The innovation and sophistication set it apart from traditional banks, making the initial complexity well worth it. My suggestion for Bunq to enhance user experience would be to introduce a narrated step-by-step guide with breadcrumbs, ensuring that new clients are seamlessly guided through the sign-up process while detailing each step and its significance. This personalized approach would not only simplify onboarding but also aid in transforming first-time users into loyal advocates of this groundbreaking platform. Thank you, Bunq, for a transformative journey that has truly changed the way I manage my finances!
O Oscar Cruz
51 days ago

Redefining Online Banking: A Customer’s Personal Tale with bunq

From the moment I stumbled upon bunq.com, I knew I had found something truly remarkable. An online banking experience unlike any other, filled with innovative features that not only simplify my financial life but also spark joy in the process. Let's talk about their debit cards – they are not just pieces of plastic but gateways to a world of convenience. The real exchange rates on foreign transactions have saved me countless times, making me feel like a savvy traveler even when I'm just buying groceries. And don't get me started on the eco-friendly metal card from the easy green account – not only does it look sleek, but it aligns with my values, adding a touch of charisma to my wallet. But what truly sets bunq apart is their attention to detail. The group expense tracking feature has revolutionized how my friends and I manage our finances, making shared expenses a breeze to navigate. And the versatile savings tools? They have turned me into a budgeting pro, helping me reach my financial goals faster than I ever thought possible. In a world where banking can sometimes feel mundane and complicated, bunq stands out as a beacon of innovation and user-centric design. So here's to more banks taking notes from bunq's playbook and to bunq itself for leading the charge in reshaping the future of online banking. Trust me, once you go bunq, you'll never look back.
M Mikhail Kostylev
52 days ago

Redefining Inclusivity: My Journey with bunq.com

As someone eagerly awaiting the arrival of bunq in Ireland, I couldn't contain my excitement and shared the news with everyone around me. The concept of a sustainable bank instantly resonated with me, and I convinced friends to join as well. However, my experience took a different turn during the verification process. Despite submitting all required documents, including my local driving license and residence card, my application with a non-EU passport remained unverified. This stood in stark contrast to my seamless experiences with other financial institutions like Revolut and AIB. Questions arose in my mind – was this a case of discrimination or mere incompetence? The constant delays in verification and shifting 'verified by dates' left me feeling frustrated and disappointed. If my country of origin posed a challenge, I would have appreciated transparency in the Terms & Conditions or a straightforward explanation. It pained me to watch such a promising idea falter due to execution flaws. While the vision of bunq to lead the way in sustainability remains commendable, my journey highlighted the importance of inclusivity and clarity in customer interactions. As I reflect on my experience, I can't help but wonder if all trees in the forest truly stand as equals.
R Rupert Hartung
52 days ago

Transformed Banking Experience: My Unforgettable Journey with Bunq.com

Embarking on my digital banking journey with bunq.com was a revelation. I was tired of traditional banks with their cumbersome processes and limited services. Discovering the world of neobanks opened my eyes to a whole new level of convenience and efficiency. The main advantage I found with bunq.com was its unwavering commitment to reliable and quality services. Every interaction with the platform exuded excellence and professionalism. What truly impressed me was that bunq.com managed to deliver top-tier services without the need for physical offices, showcasing the power of innovation and technology in modern banking. Transitioning to a neobank like bunq.com was a game-changer for me. The seamless experience, combined with unparalleled customer support, made me a true believer in the superiority of neobanks over traditional institutions. I firmly believe that the future of banking lies with neobanks, and bunq.com is leading the way with its unparalleled commitment to excellence. I can confidently say that my banking experience has been transformed, thanks to bunq.com. I look forward to a future where neobanks reign supreme, revolutionizing the way we manage our finances. Bunq.com has set the bar high, and I am excited to be a part of this banking revolution.

Introduction

bunq.com is a revolutionary online banking platform that aims to disrupt the traditional banking industry. Founded in 2012 by Ali Niknam, this Dutch fintech company has gained popularity for its innovative features and customer-centric approach. With a focus on providing convenient and transparent banking services, bunq.com has attracted a loyal user base eager to embrace a modern and hassle-free banking experience.

Pros and Cons

  • Pros:
  1. Easy and quick account setup process
  2. User-friendly mobile app with intuitive navigation
  3. High level of security and encryption for financial transactions
  4. Offers a wide range of banking features, including budgeting tools, real-time transaction notifications, and multiple account types
  5. Transparent and competitive pricing structure
  • Cons:
    1. Currently available to residents of the European Economic Area (EEA) only
    2. Limited availability of physical branches for in-person customer support

    User Experience

    The user experience provided by bunq.com is exceptional. The mobile app, available for both iOS and Android devices, offers an intuitive interface and smooth navigation. Users can easily manage their accounts, make payments, and access various banking features with just a few taps.

    Pricing and Value for Money

    bunq.com offers a transparent and competitive pricing structure. While some features are available for free, such as basic account services and card payments, there are also premium plans available with additional benefits at a monthly fee. The value for money is excellent, with the platform providing a range of useful features and innovative banking solutions.

    Customer Service

    bunq.com puts great emphasis on customer service and strives to provide prompt and reliable support. Users can reach out to the support team through the mobile app or website, with response times usually within a few hours. The customer service representatives are knowledgeable and dedicated to resolving any issues or queries users may have.

    Product Quality and Selection

    The product quality offered by bunq.com is top-notch. The platform provides various account types, including personal, business, and joint accounts, catering to different user needs. Additionally, bunq.com offers a wide range of banking features, such as instant payments, budgeting tools, and multi-currency accounts, ensuring users have access to comprehensive financial services.

    Website Usability

    The bunq.com website is well-designed and user-friendly. It provides clear and concise information about the platform's services, pricing, and features. The website also offers easy access to the mobile app download links and customer support options, ensuring a seamless browsing experience for both potential and existing users.

    Returns and Exchanges

    As an online banking platform, bunq.com does not directly deal with returns and exchanges related to physical products. However, users can request refunds or dispute transactions through the app or website if they encounter any issues with their financial transactions. The support team is available to assist users in resolving such matters.

    Promotions and Discounts

    bunq.com occasionally offers promotions and discounts to its users. These may include reduced fees for specific services or incentives for referring new customers to the platform. Regular updates and notifications about these promotions are provided through the mobile app, ensuring users stay informed about the latest offers.

    Reputation

    bunq.com has established a strong reputation in the fintech industry for its innovative approach and customer-centric focus. With a growing customer base and positive reviews from users, the platform is widely regarded as a trustworthy and reliable option for online banking. bunq.com has also received favorable coverage from various media outlets, further solidifying its reputation in the market.

    Payment Options

    bunq.com supports a wide range of payment options, including online transfers, direct debits, and card payments. The platform also offers integration with popular payment service providers, allowing users to link their bunq.com accounts with other financial services seamlessly. With a focus on convenience, bunq.com ensures that users have multiple payment options available to suit their preferences.

    Loyalty Programs

    bunq.com offers a loyalty program called SuperGreen. By becoming a SuperGreen member, users can support green initiatives, as bunq.com pledges to plant a tree for every €100 spent using their SuperGreen card. This loyalty program not only benefits the environment but also provides users with a sense of purpose and social responsibility.

    Customer Reviews

    Customer reviews of bunq.com are overwhelmingly positive. Users appreciate the platform's user-friendly interface, comprehensive features, and excellent customer service. Many customers have highlighted the convenience and simplicity of managing their finances through bunq.com, while also commending its security measures. These positive reviews attest to the platform's ability to meet and exceed user expectations.

    Community Involvement

    bunq.com actively participates in community involvement initiatives. The company supports various charitable causes and has partnered with organizations to promote social and environmental well-being. Through its SuperGreen program and collaborations with NGOs, bunq.com demonstrates a commitment to making a positive impact beyond the scope of traditional banking.

    Shipping and Costs

    Shipping is not applicable to bunq.com as it is an online banking service. However, the platform provides physical cards that can be delivered to users and used for payments. The delivery of these cards is usually free or offered at a nominal fee, depending on the user's location. The associated costs, such as account maintenance fees or premium plan fees, are transparently communicated to users, ensuring no hidden expenses.

    In conclusion, bunq.com offers a refreshing and customer-centric banking experience with its innovative features and transparent approach to user finances. With an excellent mobile app, comprehensive account options, competitive pricing, and top-notch customer service, bunq.com has become a trusted name in the online banking sector. Its commitment to sustainability and community involvement further enhances its reputation, making it an attractive choice for individuals and businesses seeking modern and hassle-free banking services.