Burgerking Reviews

Voted Poor (2/5)

44 Votes

44 Reviews

Vote Now

In the Big Sales category

Burgerking Coupons

Visit the store for coupons and offers
 

Pie-Chart Analysis

52% users rated Terrible
7% users rated Poor
18% users rated Average
16% users rated Very Good
7% users rated Excellent
Burgerking Coupons
Write a review

Introduction

Burger King, famously known as "The Home of the Whopper," is a global fast-food restaurant chain that offers a wide range of burgers, sandwiches, sides, desserts, and beverages. The company operates in over 100 countries and has more than 18,000 restaurants worldwide. In India, Burger King has over 250 outlets, making it a popular fast-food chain among Indian food lovers.

Pros and Cons

Pros: Burger King is known for its flame-grilled burgers, which are a point of difference from other fast-food chains. The menu offers a wide range of vegetarian and non-vegetarian options, making it a suitable choice for all types of dietary preferences. The food options are fresh and made to order, ensuring that the customers get a delicious meal. The portions are quite generous, providing good value for money. Cons: The service can sometimes be slow, especially during peak hours. The prices may be slightly higher than other fast-food chains, which can be a deterrent for price-sensitive customers.

User experience

The Burger King India website is user-friendly and easy to navigate. Customers can easily access the menu, place orders, and track their deliveries. The website is also optimized for mobile and tablet devices, ensuring that customers can order on the go.

Pricing and value for money

Burger King's prices are slightly higher compared to other fast-food chains, but the portion sizes are generous, making it value for money. The menu offers a wide range of options for all budgets, catering to price-sensitive and premium customers alike.

Alternatives

Burger King's main competitors in India are McDonald's, KFC, and Subway. All three chains offer a similar range of vegetarian and non-vegetarian options at competitive prices.

Customer service

Burger King India has a dedicated customer service team that is available to answer any queries and resolve customer complaints. Customers can also reach out to the team through social media channels such as Facebook and Twitter.

Product quality and selection

Burger King is known for its flame-grilled burgers, which are made from high-quality ingredients. The menu offers a wide range of burgers, sandwiches, sides, desserts, and beverages, catering to all types of dietary preferences.

Website usability

The Burger King India website is user-friendly and easy to navigate. Customers can easily access the menu, place orders, and track their deliveries. The website is also optimized for mobile and tablet devices, ensuring that customers can order on the go.

Returns and exchanges

Customers can cancel their orders within a certain time frame, and Burger King India offers a refund or exchange policy for any incorrect, damaged or defective products.

Promotions and discounts

Burger King India offers various promotions and discounts throughout the year, including combo meals and limited-time offers. Customers can also get discounts by using certain coupons and promo codes.

Reputation

Burger King has a good reputation globally and in India. The brand is known for its flame-grilled burgers and fresh ingredients. The company has won several awards for its products, services, and marketing campaigns.

Payment options

Burger King India offers various payment options, including debit and credit cards, net banking, and mobile wallets. Customers can also choose to pay cash on delivery.

Loyalty programs

Burger King India has a loyalty program called "BK Crown," which rewards customers with points for every purchase made. Customers can redeem their points for free food and drinks.

Customer reviews

Customer reviews for Burger King India are generally positive, with many customers praising the quality and taste of the food. However, some customers have complained about slow service and pricing.

Community involvement

Burger King India is involved in various community initiatives, including partnering with NGOs for education and hygiene programs. The company also hires people from the local communities to support economic empowerment.

Shipping and costs

Burger King India offers home delivery services for a nominal fee, depending on the location. The delivery time may vary depending on the traffic and weather conditions. Customers can also choose to pick up their orders from the nearest restaurant. In conclusion, Burger King India provides a delicious fast-food experience with a diverse range of vegetarian and non-vegetarian options. Although slightly more expensive than other fast-food chains, the portions are generous, and the quality of the food is top-notch. The website is user-friendly and optimized for mobile devices, making ordering easy and convenient. With its good reputation, Burger King India is a suitable choice for anyone looking for a quick and tasty meal.