Users Voice for Burkedecor
0% users rated Poor
1% users rated Average
5% users rated Very Good
53% users rated Excellent
Rate Burkedecor Coupons Store
| Oct 2022 | 2.9 | 3.6 | 5 | 4 | 4.2 | 3.9 |
|---|---|---|---|---|---|---|
| Nov 2022 | 3.4 | 5 | 5 | 4.2 | 3.9 | 5 |
| Dec 2022 | 5 | 1.8 | 5 | 5 | 5 | 4.3 |
| Jan 2023 | 3.4 | 5 | 5 | 4.1 | 3.1 | 5 |
| Mar 2023 | 3.2 | 3.4 | 5 | 5 | 5 | 4.2 |
| Line Chart for Rating of peer stores |
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Detailed Burkedecor Review by Aisha Bachlani
Introduction
Burkedecor.com is an online home decor and furnishings store that offers a curated selection of modern and stylish products. Established in 2007, the store has gained a reputation for being a go-to source for trendsetting decor items.Pros and Cons
Pros:- Wide selection of unique and stylish decor items
- Competitive pricing
- Easy-to-use website
- High-quality product images and descriptions
- Responsive customer service
- No physical stores
- Limited international shipping options
User Experience
Burkedecor.com has a user-friendly website with a clean and modern design. Visitors can easily browse through the wide selection of products and filter search results by category, color, and price. The website also has a blog section for design inspiration and tips.Pricing and Value for Money
Burkedecor.com offers products at competitive pricing, making it a great option for those looking for stylish and affordable decor items. The store also offers frequent promotions and discounts that add value for money.Alternatives
Some alternative online stores for home decor and furnishings include Wayfair, West Elm, and Crate & Barrel.Customer Service
Burkedecor.com offers responsive and helpful customer service through email, phone, and live chat. The store also has a detailed FAQ section on its website.Product Quality and Selection
Burkedecor.com offers a wide selection of high-quality and unique decor items from well-known brands and emerging designers. Products range from furniture to rugs, lighting, art, and more.Website Usability
The website has an easy-to-use interface that allows customers to browse products and make purchases with ease. The search function is also quite efficient, making it easy to find specific products.Returns and Exchanges
Burkedecor.com offers a hassle-free return and exchange policy. Customers can return or exchange items within 30 days of delivery, provided they are in their original condition and packaging.Promotions and Discounts
Burkedecor.com offers frequent promotions and discounts, including seasonal sales and clearance events.Reputation
Burkedecor.com has a positive reputation for offering unique and stylish products at competitive pricing. The store has received positive reviews from satisfied customers on various review sites.Payment Options
Burkedecor.com accepts various payment options, including credit cards, PayPal, and Amazon Pay.Loyalty Programs
Burkedecor.com does not currently offer a loyalty program.Customer Reviews
Customers have left positive reviews on Burkedecor.com and other review sites, praising the quality and uniqueness of the products, as well as the responsive customer service.Community Involvement
Burkedecor.com has not disclosed any information about its community involvement or charitable giving efforts.Shipping and Costs
Burkedecor.com offers free shipping on orders over $50 within the continental United States. International shipping rates vary depending on the destination and order size. The store also offers expedited shipping options for an additional fee.Burkedecor Recent User Reviews
Duration
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Reviewer Name: Alison Grenn
Review Submission Date: 2023-01-18
Review Title: great prices and quick shipping
Review Submission Date: 2023-01-18
Review Title: great prices and quick shipping
Review Description: Ordered a glass from Burke decor as a bday gift - it was on sale for considerably less than anywhere else and shipped very quickly!
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Reviewer Name: Charlotte Rogan
Review Submission Date: 2022-12-30
Review Title: I had to restock my kitchen after my…
Review Submission Date: 2022-12-30
Review Title: I had to restock my kitchen after my…
Review Description: I had to restock my kitchen after my divorce, and Burke Decor had exactly the dishes and serving pieces I was looking for. Shipping was quick, and the products exceeded expectations. I especially love the Gordon Ramsay Bread Street dishes. I highly recommend them.
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Reviewer Name: A. DOYLE
Review Submission Date: 2022-12-18
Review Title: SENT ME DAMAGED ITEMS ..
Review Submission Date: 2022-12-18
Review Title: SENT ME DAMAGED ITEMS ..
Review Description: SENT ME DAMAGED ITEMS ... I CALLED THEM TO TELL THEM ,,,,,AND THEN THEY CHARGED 95. TO SEND ME RETURN LABELS,,,,CHEAP CROOKS HURTING FOR BUSINESS...DON'T WASTE YOUR TIME WITH THESE PUNKS
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Reviewer Name: Kyle
Review Submission Date: 2022-12-13
Review Title: Ignored Immediate Cancellation - Horrible Support
Review Submission Date: 2022-12-13
Review Title: Ignored Immediate Cancellation - Horrible Support
Review Description: Slow to respond, refuses to resolve. Will never order or refer anyone to Burke again.After realizing my order would not fit my space, I canceled my order promptly the very next day. Burke support did not respond to my request, despite sending it directly to their sales email address.A week goes by, and Burke disregards my request and ships the order.I work with them over a very slow process to redirect the shipment back to their warehouse. They refuse to fully refund my card, despite canceling within 24 hours of ordering.
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Reviewer Name: J. C. B.
Review Submission Date: 2022-12-12
Review Title: Regina Andrew Antigua Lamps are nice.
Review Submission Date: 2022-12-12
Review Title: Regina Andrew Antigua Lamps are nice.
Review Description: I am happy with my two blue Regina Andrew Antigua Ceramic Lamps which I ordered for my living room. They arrived in a timely manner and were packaged well. I like them because they are painted blue with pale aqua vertical splashes of color. And I like the bumpy texture. The lamp shade is white and is a nice size (16 inches wide.) I gave it 4 out of 5 stars because the seam on the shade is too visible.
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Reviewer Name: m powers
Review Submission Date: 2022-11-20
Review Title: I've ordered from Burke a couple of…
Review Submission Date: 2022-11-20
Review Title: I've ordered from Burke a couple of…
Review Description: I've ordered from Burke a couple of times now. Both have been successful for me. I was able to use discount codes & receive free shipping:) Products are great quality as well. Will include a pic of my last purchase if I can.
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Reviewer Name: Claire
Review Submission Date: 2022-11-17
Review Title: Unexpectedly Billed for Shipping
Review Submission Date: 2022-11-17
Review Title: Unexpectedly Billed for Shipping
Review Description: We ordered a large rug from Burke Decor and once we received it, the rug was great. So no issues there. However, they need to work on finding a better shipping service. We were later charged by Fedex to deliver the rug inside of our high-rise building. The rug is so heavy and long, I couldn't have brought it inside nor would our building allow them to leave it at the front I've ordered from several companies for furniture, rugs etc and they offer inside delivery or white glove service free of charge.
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Reviewer Name: Beatriz Elizabeth Benitez
Review Submission Date: 2022-11-08
Review Title: Horrible customer service experience
Review Submission Date: 2022-11-08
Review Title: Horrible customer service experience
Review Description: Horrible customer service experience. After checking in with their customer service to see the status of my late wallpaper, it had not even been shipped. What do you know, it's shipped a few days later. Once only one of the two wallpaper rolls were delivered, I didn't notice this until I went to begin wallpapering the home so a lot of time had passed. When I told them, they said, oh well, it's been too long, so no refunds or exchanges. So I paid for a product that I never received. Ridiculous.
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Reviewer Name: Miranda Piso
Review Submission Date: 2022-11-08
Review Title: One of the best selections for home decor
Review Submission Date: 2022-11-08
Review Title: One of the best selections for home decor
Review Description: I have now purchased several items for my home from Burke Decor including seating, outdoor rugs, coffee tables and some smaller decor items. All of the in-stock items that I ordered arrived very quickly. I had an issue with a vase that arrived broken twice (heard UPS break it as they were delivering it) and they promptly refunded me. I love their extensive selection and will definitely be ordering from Burke regularly.
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Reviewer Name: KS
Review Submission Date: 2022-11-07
Review Title: Horrible experience with this company
Review Submission Date: 2022-11-07
Review Title: Horrible experience with this company
Review Description: Horrible experience with this company. I bought glasses and was told it would be approximately 2 months from date I ordered that they would arrive due to “Covid” LOL and back supply. Then when I checked in 2 months later and still not received I was told it would be 2 more months. Requested a refund which took 2 weeks to get processed and they didn’t even process the full amount back to me. Will never use this company again and highly suggest others don’t either.
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