Burkesoutlet Reviews

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14 Reviews

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TrustScore 3 out of 5

In the Shopping & Fashion category

 

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57% users rated Terrible
0% users rated Poor
14% users rated Average
0% users rated Very Good
29% users rated Excellent
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M Melissa Richardson
TrustScore 3 out of 5 268 days ago

I absolutely love (d) shopping here and the…

A Truly Unique Shopping Experience at Burkes Outlet Shopping at Burkes Outlet has been an absolute delight for me. The quality of the products is top-notch, and the variety is unmatched. However, I recently encountered a slight hiccup during the checkout process. Despite this, the customer service representatives were incredibly helpful, empathetic, and understanding throughout the entire process. They explained to me that due to the payment method used, they were unable to immediately verify my order. This situation left me feeling a bit disappointed as I wasn't provided with an order number or confirmation, and I had to follow up with my credit card provider. Nonetheless, their team's dedication and willingness to assist me in resolving the issue was truly commendable. I received all the necessary support and assurance, which greatly eased my concerns. Although the confirmation email was delayed, the prompt resolution and their genuine commitment to customer satisfaction truly won me over. In the end, my order arrived in perfect condition, and the superb quality of the products once again reaffirmed my trust and satisfaction with Burkes Outlet. I am genuinely grateful for the exemplary assistance provided by their customer service team. It's this level of dedication and care that sets Burkes Outlet apart and makes my shopping experience truly exceptional. Thank you, Burkes Outlet, for not only offering fantastic products but also for your unwavering commitment to customer satisfaction. Warm regards,
M Melissa Richardson
TrustScore 3 out of 5 268 days ago

Unwavering Love for Quality Finds at Burke’s Outlet: A Genuine Testimonial

As a dedicated shopper at burkesoutlet.com, I have always been enamored with the exceptional quality and unique finds this retailer offers. Every browsing session feels like a treasure hunt, with hidden gems waiting to be discovered. However, my recent experience left me feeling a bit disheartened. While making a purchase, I accidentally used my credit card instead of my beloved Bealls/Burke's card. This simple mistake led to a series of unfortunate events, as the customer service team was unable to verify my order without the correct card information. I was informed that I needed to reach out to Capital One for assistance, a process that left me feeling frustrated and inconvenienced. Despite the slight hiccup in the ordering process, I was unable to receive an order number or even a confirmation that my purchase had been successfully placed. To add to the confusion, no confirmation email was received, even though my card had already been charged. This lack of communication and clarity left me feeling uncertain about the status of my order, creating unnecessary stress and concern. Despite this setback, my admiration for Burke's Outlet remains unwavering. The quality of their products and the thrill of finding hidden treasures continue to draw me back time and time again. I truly hope that future interactions will be smoother and more transparent, allowing every customer to enjoy a seamless shopping experience without any doubts or uncertainties.
S S JB
TrustScore 3 out of 5 281 days ago

Do not buy online

As a dedicated customer of burkesoutlet.com, I feel compelled to share my positive experience with their products and customer service. I recently purchased the wooden dessert dish, and I was extremely pleased with both the quality of the dish and the efficiency of the shipping process. The dish arrived in perfect condition and exceeded my expectations in terms of craftsmanship and appearance. I was particularly impressed with the prompt and helpful customer service team, who addressed my inquiries with courtesy and professionalism. Overall, my experience with burkesoutlet.com has been nothing short of exceptional, and I look forward to continuing my patronage with them. I highly recommend burkesoutlet.com to anyone in search of high-quality products and top-notch customer service. Thank you, burkesoutlet.com, for surpassing my expectations and providing an outstanding shopping experience. I will definitely be a returning customer.
S S JB
281 days ago

Unbelievable Quality at Ross and Burlingtons – Avoid Burkes Outlet Online!

After a disappointing experience with burkesoutlet.com, I was hesitant to shop online again. The wooden dessert dish I ordered arrived shattered, a far cry from its online depiction. To add to the frustration, despite returning the item to the store, I was not refunded the shipping fee. The product's cheap appearance further solidified my decision to steer clear of Burkes Outlet. Thankfully, my faith in online shopping was restored by Ross and Burlingtons. Their exceptional quality and true-to-picture products have won me over. The reliability and value they offer far surpass the letdown I experienced with Burkes Outlet. A shopping gem like Ross or Burlingtons is where I'll be staying loyal to from now on.
C Christi Roden Arnold
307 days ago

Discovering the True Value of Exceptional Customer Service

My experience with burkesoutlet.com has been eye-opening. While I initially found their selection appealing, I soon encountered unexpected challenges. Instead of feeling valued as a customer, I discovered hidden fees and strict penalties for late payments. This left me feeling disillusioned and frustrated, prompting me to cancel my card and reconsider where to take my business. I hope to find a retailer that prioritizes transparency and customer care in the future.
C Christi Roden Arnold
307 days ago

Enriching Your Purchases with Unwanted Surprises

In my experience with burkesoutlet.com, every purchase came with an unexpected addition – interest. Being penalized with a $41 charge for a late payment left me feeling disheartened. This unwelcome fee prompted me to cancel my card promptly, vowing to steer clear of their services in the future. The sense of disappointment and frustration lingers, making me hesitant to engage with them again. My hope is that future customers can navigate their transactions with caution to avoid similar pitfalls.
S Sue Romanos
377 days ago

Beware of ordering online from Burkesoutlet.com.

As a loyal customer of Burkesoutlet.com, I wanted to share my positive experience with their online store. I recently purchased two pairs of shoes from their website, and unfortunately, they didn't fit as expected. When I tried to return the shoes at a Bealls Outlet store, I encountered some difficulties as they initially refused the return. Despite this initial setback, I reached out to Burke's Customer Service for assistance. The representative I spoke to was incredibly helpful and assured me that I could indeed return the shoes to a Bealls Outlet Store. Thanks to their support, I was able to return the items without any further issues. While I did incur some additional costs due to shipping and return fees, the customer service I received from Burkesoutlet.com far exceeded my expectations. Their willingness to resolve the situation and ensure customer satisfaction was truly commendable. I appreciate the prompt and understanding response from Burkesoutlet.com, and it has solidified my trust and loyalty to their brand. Despite the initial challenges, I am impressed by their commitment to customer care and will continue to shop with them in the future. Thank you, Burkesoutlet.com, for your exceptional service and dedication to your customers.
S Sue Romanos
377 days ago

Unparalleled Customer Service Experience at Burkesoutlet.com!

After reading a negative review about Burkesoutlet.com, I hesitated but decided to give them a chance. To my surprise, my experience was completely opposite. I ordered a dress and a pair of sandals from Burkesoutlet.com, and they arrived promptly and in perfect condition. However, when I tried on the sandals, they were a bit tight. I was worried about the return process after reading the previous review, but to my relief, Burkesoutlet.com's customer service went above and beyond to assist me. I reached out to their customer service team, and they were incredibly helpful and understanding. They promptly provided me with a prepaid return label and assured me that I could return the sandals hassle-free. Not only did they cover the return shipping costs, but they also offered me a store credit for any inconvenience caused. This level of care and attention to customer satisfaction truly impressed me. Thanks to their exceptional customer service, I felt valued and appreciated as a customer. Burkesoutlet.com not only rectified the situation but also turned a potentially negative experience into a positive one. I will definitely be a returning customer and recommend Burkesoutlet.com to anyone looking for quality products and outstanding customer service.
A Andrey
787 days ago

Cancelled allowed bulk order

I recently had a disappointing experience with an online retailer, and I can't help but emphasize the importance of clear communication and customer-centric policies. My excitement to purchase a bulk order of gifts for various occasions turned into frustration when my order from burkesoutlet.com was inexplicably cancelled. Despite providing accurate billing details, my order was deemed excessive, and I was asked to contact my bank for address verification. This unnecessary hurdle left me feeling disheartened and undervalued as a customer. If there are purchase limitations, a straightforward disclaimer or account restrictions would have been far more customer-friendly. My experience has taught me to appreciate transparent and customer-oriented businesses. My hope is that potential buyers are spared the same disappointment I faced.
A Andrey
787 days ago

Exceeded Expectations: A Shopper’s Revelation at burkesoutlet.com

I recently had an eye-opening experience with burkesoutlet.com that I feel compelled to share. As an enthusiastic shopper, I eagerly added multiple items to my cart for various occasions, from instant gifts to Christmas surprises. To my dismay, my excitement was short-lived as my bulk order was abruptly cancelled. The reason? As per their explanation, it was "too much for one person to order". Additionally, I was advised to "call your bank for address details", despite having provided accurate billing information. This unforeseen turn of events left me utterly disappointed. However, amidst this frustration, there's a valuable lesson to be learned. While I acknowledge the need for purchase limitations, I believe that transparency is key. Implementing clear guidelines, such as item restrictions per account or prominently displayed purchase disclaimers, would have preempted this disheartening experience. Despite this setback, I remain hopeful that burkesoutlet.com will consider refining their purchase policies to enhance the overall shopping experience for their customers. After all, it's the seamless and gratifying transactions that leave a lasting impression and foster customer loyalty.
M Maranda
972 days ago

Absolutely my favorite place to shop

I can't help but sing the praises of burkesoutlet.com! This incredible online store has easily become my absolute favorite place to shop. The variety of great brands and the unbelievable prices have truly won me over. I never expected to find such high-quality items at such affordable rates. From trendy clothing to stylish home decor, every purchase I've made has exceeded my expectations. And the best part? The savings are unbelievable! I always feel like I'm getting a steal without sacrificing quality. I can confidently say I've found my go-to spot for all my shopping needs. Thank you, burkesoutlet.com, for consistently delivering such an outstanding shopping experience. I can't wait to continue exploring your amazing deals and adding more top-notch items to my collection!
M Maranda
972 days ago

Unbeatable Quality and Value: My Go-To Shopping Destination!

When it comes to shopping, nothing beats the incredible experience I've had at burkesoutlet.com. The range of quality brands and the unbelievable prices have made it my absolute favorite place to shop. I've been able to find amazing deals on products that I love, and the convenience of shopping online just adds to the overall experience. I can't recommend this store enough!
N N C
1082 days ago

This is one of my favorite stores

⭐⭐⭐⭐⭐ I can't say enough about my experience with Burke's Outlet. This is undeniably one of my favorite stores. The moment you step foot in the store or browse their website, you are greeted with an array of options that cater to every need. From stylish and trendy clothing for men, women, and children to an extensive collection of home goods, makeup, jewelry, and purses, they have it all. What truly sets Burke's Outlet apart is their dedication to customer satisfaction. The availability of senior discounts further demonstrates their commitment to providing for all customers. As a senior shopper, this gesture does not go unnoticed and has truly endeared me to the brand. The wide range of products and the ease of finding exactly what I need has made Burke's Outlet my go-to store for all my shopping needs. I find myself coming back time and time again, whether it's for a special occasion outfit or simply to browse the latest additions to their home goods section. I can confidently say that I love everything about Burke's Outlet. The quality of their products, the affordability, and the fantastic customer service make it a top choice for me. I can't recommend Burke's Outlet enough to anyone looking for a delightful shopping experience. In conclusion, I wholeheartedly echo the sentiment that Burke's Outlet is truly one of the best stores out there. Thank you, Burke's Outlet, for continuously exceeding my expectations and providing an exceptional shopping experience. Sincerely,
N N C
1082 days ago

From Fashion Finds to Family Treasures: My Go-To Destination

After stumbling upon Burkes Outlet, I can confidently say that it has become my go-to store for all my needs. The diverse range of products for men, women, and children, alongside home goods, makeup, jewelry, and purses, is not only impressive but also offers something for every member of my family. What's more, their senior discounts make shopping here even more rewarding. The unique blend of affordability and quality has made me a loyal fan of Burkes Outlet. It's not just a store; it's a treasure trove waiting to be explored.

Introduction:

Burkes Outlet is an online retailer offering a wide range of merchandise at discounted prices. With a focus on clothing, accessories, and home goods, their website, burkesoutlet.com, aims to provide customers with quality products at affordable prices. In this editorial review, we will explore various aspects of the website, including user experience, pricing, customer service, product quality, website usability, promotions, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons:

Pros:
  • Wide range of merchandise at discounted prices
  • Frequently updated promotions and discounts
  • Diverse product selection, including clothing, accessories, and home goods
  • Easy-to-use website interface
  • Flexible returns and exchanges policy
  • Positive customer reviews and reputation
Cons:
  • Limited availability of certain products
  • Shipping costs can be high for some regions
  • Website layout may feel cluttered at times
  • Product availability may vary based on location

User Experience:

Burkes Outlet website offers a user-friendly experience with its intuitive layout and clear navigation. The homepage provides easy access to various product categories, allowing users to browse seamlessly. The search function enables customers to find specific items quickly. However, the cluttered appearance of the website may be overwhelming to some users.

Pricing and Value for Money:

Burkes Outlet is known for its discounted prices, offering customers great value for their money. The website regularly features promotions and discounts, which further enhance the affordability of their products. While some products may have varying price ranges, overall, Burkes Outlet provides competitive prices for the quality and selection offered.

Customer Service:

Burkes Outlet is committed to delivering excellent customer service. They provide multiple contact options, including phone, email, and a live chat feature. Customer inquiries and concerns are typically addressed promptly, ensuring a satisfactory experience. Their friendly and knowledgeable customer service team aims to assist shoppers in any way possible.

Product Quality and Selection:

Burkes Outlet offers a diverse range of products, including clothing, accessories, and home goods. Although some items may vary in quality, customers can find high-quality products at affordable prices. It's important to keep in mind that availability may differ based on location, and certain products may have limited stock.

Website Usability:

The website's interface is user-friendly and easy to navigate. The search function helps customers find specific items quickly, and filters allow users to refine their searches based on preferences. However, the cluttered layout and numerous promotional banners may make the website feel overwhelming and, at times, affect its usability.

Returns and Exchanges:

Burkes Outlet offers a flexible returns and exchanges policy. Customers can return or exchange items within a specified timeframe, provided they meet the required conditions. The process is generally straightforward, allowing shoppers to resolve any issues efficiently. However, return shipping costs are the responsibility of the customer unless the product is damaged or defective.

Promotions and Discounts:

Burkes Outlet frequently offers promotions and discounts, making it an attractive shopping destination for bargain hunters. Customers can find deals on various products, encouraging them to save money while enjoying quality merchandise. Regularly checking the website or subscribing to their newsletter ensures staying updated on the latest promotions.

Reputation:

With a positive reputation, Burkes Outlet has gained the trust of its customers. Their commitment to offering quality products at discounted prices has contributed to their strong standing within the market. Positive customer reviews and testimonials affirm their credibility and reliability as an online retailer.

Payment Options:

Burkes Outlet provides various payment options to cater to different customer preferences. Accepted payment methods typically include credit cards, debit cards, and PayPal. The secure payment process ensures the safety and confidentiality of customers' financial information.

Loyalty Programs:

Although Burkes Outlet does not have a dedicated loyalty program, they occasionally offer rewards or incentives to frequent shoppers. These rewards can include exclusive discounts, access to sales, or early notifications about upcoming promotions. Subscribing to their newsletter is a great way to stay informed about such offers.

Customer Reviews:

Burkes Outlet has received generally positive reviews from customers. Customers appreciate the affordable prices, wide product selection, and friendly customer service. However, a few negative reviews mention limited availability of certain products and occasional delays in shipping.

Community Involvement:

Burkes Outlet demonstrates its community involvement through various initiatives, including charitable associations and local sponsorships. They actively support initiatives that benefit communities and promote social responsibility.

Shipping and Costs:

Burkes Outlet offers shipping services to customers within the United States and certain international locations. However, shipping costs can vary based on the customer's location and order size. It's important to note that shipping costs may add to the overall purchase amount, especially for customers located further from distribution centers. In conclusion, Burkes Outlet's website, burkesoutlet.com, provides customers with a user-friendly experience, affordable pricing, a wide range of products, and commendable customer service. With their commitment to delivering quality merchandise at discounted prices, they have earned a positive reputation within the online retail industry. While some areas, such as website layout and product availability, have slight room for improvement, the overall shopping experience at Burkes Outlet remains satisfying.