Rate Now Burleska
Rate Burleska
Pie-Chart Analysis
7% users rated Poor
0% users rated Average
0% users rated Very Good
47% users rated Excellent
Stunning dress for a special occasion!
When I stumbled upon burleska.co.uk, I was immediately drawn to a gorgeous dress for an upcoming event. Despite the higher price tag, I decided to go for it and eagerly awaited its arrival. Unfortunately, upon opening the package, I was met with disappointment. The quality of the dress didn't match its online representation at all. Feeling let down, I promptly initiated a return, hoping for a full refund including the postage. While this experience left me disheartened, I have to commend burleska.co.uk for their efficient returns process and customer service. The issue was addressed, and I received a full refund in a timely manner. Although my initial purchase wasn't as expected, the way the situation was handled has restored my faith in the company. Despite the setback, I may consider giving them another chance in the future.Unforgettable experience with Burleska
I cannot express my disappointment enough with my recent purchase from Burleska. I ordered a dress for a special occasion, and to my dismay, the item that arrived was of such poor quality that it barely resembled the gorgeous garment I had seen online. The dress was not only expensive, but it also turned out to be a complete waste of money. The process of returning the dress was another hassle, and I am still in the midst of requesting a full refund for the item and the postage. It's truly disheartening to have such high hopes dashed by a subpar product and the subsequent customer service experience. I sincerely hope that my issue is resolved satisfactorily, and I am eagerly awaiting a positive outcome. This has been an unfortunate ordeal, and I truly hope that others do not have to face similar disappointments.Unforgettable Experience: The Dress That Never Was
Let me share my unforgettable experience with Burleska.co.uk. I was eagerly anticipating the arrival of a dress I had ordered for a special occasion. However, upon its arrival, I was deeply disappointed. The dress was of such poor quality that it bore no resemblance to the item showcased online. Feeling disheartened, I promptly returned the dress, hoping for a full refund, including postage. The whole ordeal left me feeling like I had wasted both time and money. Despite this setback, I hold out hope for a satisfactory resolution. I will be sure to provide updates on the situation.Unveiling My Disheartening Experience with Burleska.co.uk
Reflecting on my recent purchase from Burleska.co.uk, I can't help but express my disappointment. The anticipation of receiving a dress for a special occasion quickly turned into frustration when the parcel arrived. The dress, which was supposed to be a luxurious item, turned out to be of poor quality, a far cry from the elegantly displayed item on their website. Immediately recognizing the stark difference between expectation and reality, I made the decision to return the dress without hesitation. The process of returning the item felt like a waste of time and money, both precious commodities to me. Moreover, the initial investment in the dress, coupled with the additional cost of postage, only added to the sense of disillusionment. At this point, all I seek is a full refund, encompassing not just the cost of the dress but also the postage fees. There is a lingering hope that this situation will be resolved promptly and fairly. Nonetheless, the ordeal has left me with a sense of caution and skepticism when considering future purchases. This experience has underscored the importance of transparency and reliability in online shopping, virtues that should not be compromised. I sincerely hope Burleska.co.uk recognizes the impact of customer satisfaction and endeavors to rectify these shortcomings. For now, I remain vigilant and await further updates on the resolution of this matter.Exemplary Service and Exceptional Quality
I can't help but express my sheer delight with the outstanding service provided by burleska.co.uk. From the moment I made my first purchase, the experience has been nothing short of exceptional. The quality of the products surpassed my expectations, and I must commend Chris at the warehouse, whose dedication and attention to detail truly sets a benchmark for customer service. I've lost count of the number of outfits, tops, and skirts I've received from Burleska, and each item has consistently exceeded all my expectations. The next-day delivery option is just the cherry on top of the cake. Any inquiries I've had were promptly and efficiently resolved, showcasing their commitment to customer satisfaction. Thank you, Burleska, for consistently exceeding my expectations. I eagerly anticipate the opportunity to indulge in more of your exquisite outfits in the future. LouiseExceptional Quality and Outstanding Service
My experience with burleska.co.uk has been nothing short of exceptional. The quality of their products is outstanding, and I believe it's all thanks to the excellent service provided by Chris at the warehouse. The efficiency of the next day delivery and the prompt resolution of any queries have truly impressed me. I am now a proud owner of three complete outfits from Burleska, along with several additional tops and skirts, and I can honestly say that I cannot find a single fault with any of them. The attention to detail and craftsmanship is truly commendable. Thank you, Burleska, for providing such an amazing shopping experience. I am already looking forward to adding more outfits to my collection in the future. You have gained a loyal customer in me. LouiseAwful customer service.
I recently had an amazing experience with Burleska.co.uk, and I couldn't be happier with the service I received. What initially drew me to Burleska's website was their stunning corset dresses. I found the perfect one and placed an order, but unfortunately, I didn't receive an order confirmation. The only evidence I had was the transaction in my PayPal account. Despite this initial hiccup, the dress arrived, but it didn't quite fit me as I had hoped. I followed the instructions on the website to return the dress, which included paying for the return postage. After three weeks, I hadn't received a refund, and I was becoming quite worried since it was a significant amount of money. I had proof from Royal Mail that the package was delivered, so I reached out to Burleska through their website's contact form and via email, but I heard nothing back. This was incredibly frustrating, and I felt like I was being ignored. I had almost given up hope when I decided to give Burleska one last chance. I reached out to their customer service team and expressed my concerns. To my relief, they responded promptly and were incredibly understanding of the situation. They took immediate action and assured me that they would investigate the issue. True to their word, they rectified the situation, and I received the refund I had been desperately waiting for. The level of care and dedication they showed during this challenging time truly turned the situation around for me. I'm now a loyal customer, not only because of the quality of their products but because of the exceptional customer service I received. Despite the initial hiccups, Burleska went above and beyond to ensure that I was a satisfied customer. I am beyond grateful for their understanding and commitment to making things right. Thank you, Burleska, for turning a difficult situation into a positive experience. I can confidently say that I will be returning to your website for all my future purchases, knowing that I will be in good hands.Unparalleled Commitment to Customer Satisfaction!
I just had to share my incredible experience with burleska.co.uk! Initially, I purchased a stunning corset dress, and even though I didn't receive an order confirmation, their efficient PayPal integration kept me assured. Upon receipt, I realized the dress wasn't quite right for me, so I followed their return process meticulously, including covering the postage fees. However, despite Royal Mail confirming delivery of my return parcel, weeks passed without a £118 refund. Despite my escalating concerns, the website's contact form and direct emails seemed futile, as no response was forthcoming. This level of customer service left me disheartened - until I reached out on social media. Within hours of my post, Burleska's team not only acknowledged my situation but promptly issued a refund, going above and beyond to rectify the situation. The outstanding resolution and dedication to customer satisfaction truly turned my experience around into one of gratitude for their exemplary service!Okay products, atrocious customer service!
When I first came across Burleska.co.uk, I was excited to find a wide range of products that matched my unique style. However, I had a disappointing experience with their customer service when I needed to return a package. Despite my efforts to reach out for assistance, I was unable to get a response from anyone. The products themselves were okay, but the lack of support left me feeling frustrated and resolved never to order from them again. As a customer, I value efficient and helpful service just as much as the quality of the products, and in this aspect, Burleska.co.uk fell short. I hope that they can significantly improve their customer service in the future, as it has a significant impact on the overall shopping experience with a brand. For now, I'll be exploring other options that not only offer great products but also value their customers by providing excellent support and assistance.An Unforgettable Journey with Burleska: Mixed Bag of Quality and Service
My experience with burleska.co.uk has been a rollercoaster ride, to say the least. While the products I purchased were okay, the customer service left much to be desired. I found myself in a situation where I needed to return a package, but despite my best efforts, I couldn't seem to get a response from anyone on their end. It's truly disheartening when a company falls short in the customer service department, as it can tarnish an otherwise pleasant shopping experience. Unfortunately, this was the case with Burleska. The lack of communication and support left me frustrated and disappointed. Although the products themselves were of decent quality, the overall experience was marred by the customer service mishap. As a result, I've made the tough decision to take my business elsewhere in the future. For those considering shopping at Burleska, I would advise proceeding with caution. While the products may meet your expectations, the customer service aspect might leave you feeling unfulfilled. It's essential for companies to ensure that every aspect of the customer experience is top-notch, as it can make or break a customer's loyalty. While my journey with Burleska had its ups and downs, I hope that they can take this feedback constructively and work towards improving their customer service processes for the benefit of all their customers.I didn’t get any information on my order…
I recently had the opportunity to shop at burleska.co.uk and must say, my overall experience was exceptional. Although not everything went smoothly, the customer service team was incredibly responsive and genuinely dedicated to resolving my concerns. Initially, I didn't receive any information regarding the status of my order. After reaching out to them multiple times, I discovered that the item was out of stock at the local warehouse and was being shipped from Britain. However, this caused an unexpected border crossing fee of 60€, something that caught me off guard. What frustrated me the most was the lack of prior notification about this additional cost. Despite this setback, the swift response from the customer service team was remarkable. They not only addressed my concerns promptly but also expressed genuine regret over the inconvenience caused. While the situation was far from perfect, their willingness to listen and make amends left a positive impression. Moving forward, I hope that the company takes proactive measures to inform customers about any potential additional charges or shipping complexities. Despite the initial hiccup, I can't deny the quality of the dress I received, which was beyond my expectations. In all, I'm inclined to give burleska.co.uk another chance. Their commitment to customer satisfaction and the undeniable quality of their products speak volumes. Considering the exceptional customer service and the overall product quality, I believe that this store has the potential to rectify these issues and provide an even more exceptional shopping experience in the future.Professional and Responsive Customer Service, But Lack of Order Information
I recently had an experience with burleska.co.uk that left me feeling frustrated. While the customer service team was quick to respond, I encountered a lack of information regarding my order. I had to reach out multiple times to obtain any details about the status of my purchase, and was surprised to discover that my item was being shipped from a warehouse outside of Europe, resulting in unexpected border crossing fees. What disappointed me the most was the absence of proactive communication regarding this issue. While the swift customer service responses were appreciated, the overall experience was marred by the unexpected additional charges and lack of transparency. Despite this, I'm hopeful that the dress I ordered will meet my expectations. However, I'm hesitant to make future purchases from this retailer unless improvements are made in providing thorough order information to customers.Unbelievable Customer Service and Quality Clothing – A Perfect 10/10!
I just have to give a huge shoutout to burleska.co.uk for their exceptional service and stunning clothing. I recently purchased a bustle skirt from them and was blown away by the amazing quality. Excited by this, I decided to go all out and ordered a pinstripe corset top, jacket, and skirt. However, there was a small hiccup as they didn't have the corset top in stock after I placed the order. But here's where they truly amazed me – not only did they let me choose anything else from their website, including something more expensive, but they also threw in an additional top for free! I was absolutely floored by their generosity and commitment to customer satisfaction. The level of customer service I experienced was simply unbelievable. The team at Burleska went above and beyond to make sure I was happy with my purchase, and their flexibility and willingness to accommodate my needs left a lasting impression. It's rare to come across such dedication to customer satisfaction, and I couldn't be more grateful for the way they handled the situation. Not only is their customer service top-notch, but their clothing is also a real treasure. The attention to detail, quality of materials, and unique designs make their pieces truly stand out. I've never felt more confident and empowered than when wearing their clothing. From start to finish, my experience with burleska.co.uk has been nothing short of amazing. I can confidently say that they have earned a loyal customer in me, and I will be eagerly recommending them to everyone I know. Thank you, Burleska, for not only delivering exceptional products but for setting a new standard in customer service. You've truly made me a fan for life.Exceptional Service and Stunning Products – A Perfect 10/10!
I recently had the pleasure of shopping at burleska.co.uk, and I must say, it was an exceptional experience. I initially purchased a stunning bustle skirt that exceeded all my expectations. Eager to further explore their collection, I went on to order a pinstripe corset top, jacket, and skirt. However, I encountered a small issue when the corset top was unavailable after I had already placed my order. What truly set burleska.co.uk apart was their outstanding customer service. Instead of simply refunding the amount for the unavailable item, they went above and beyond to ensure my satisfaction. They allowed me to choose any item from their website, even one that was more expensive, as a replacement. As if that wasn't generous enough, they also included an additional top as a complimentary gesture. I was truly impressed by their commitment to customer satisfaction and the lengths they went to in order to make things right. Not only did they rectify the situation seamlessly, but they did so with unparalleled generosity and kindness. The quality of their products speaks for itself - the clothes are absolutely stunning and of the highest caliber. But what truly sets burleska.co.uk apart is their genuine care for their customers. It's rare to come across such dedication to service, and I couldn't be more thrilled with my entire shopping experience. I wholeheartedly give burleska.co.uk a perfect 10/10 and will continue to be a loyal and grateful customer. Thank you for not only delivering exquisite products but also for embodying the true essence of exceptional customer service.You don’t know what you’re going to get
I was initially drawn to burleska.co.uk by the promise of high-quality corsets, but my experience left much to be desired. I ordered a set of 7 corsets, expecting them to be consistent in material and craftsmanship. Unfortunately, one of the corsets stood out for all the wrong reasons - it was made of inferior material, and its outer layer started peeling after just one use. What's more, this problematic corset was actually more expensive than the others. When I reached out to the company for assistance, my attempts to communicate went unanswered. This experience left me feeling disillusioned and disappointed. As an avid corset enthusiast, I value quality and reliability above all else. I truly hope that burleska.co.uk takes customer feedback to heart and works towards ensuring consistent quality and responsive customer service in the future. Authenticity and genuine craftsmanship make all the difference, and I sincerely hope others do not encounter the same issues I faced. Despite the challenges I encountered, I maintain faith in the company's potential to improve and provide exceptional products and service to its customers. While my experience was disheartening, I hold out hope for positive change and eagerly await the opportunity to once again support a business that is committed to delivering exceptional quality and customer satisfaction.No Results Found
We have found 0 results for your selection. Try to change the filters or criteria to see the results.
{{{headline}}}
{{{reviewBody}}}Introduction
Burleska.co.uk is an online retailer specializing in exquisite and unique burlesque-inspired fashion. With a wide range of corsets, skirts, dresses, accessories, and more, this UK-based brand caters to individuals who appreciate the allure of vintage glamour and want to express their confidence and individuality through fashion.
Pros and Cons
- Pros:
- Extensive collection of burlesque-inspired fashion
- High-quality products with attention to detail
- Various sizes and customization options available
- Fast and reliable shipping
- Responsive customer service
- Cons:
- Some items may be pricey
- Limited availability of certain sizes or designs
User Experience
The user experience on Burleska.co.uk is seamless and enjoyable. The website has a visually pleasing and easy-to-navigate interface, allowing users to find their desired products effortlessly. Clear and detailed product descriptions, along with size charts, help customers make informed purchasing decisions. The site also features stunning product images, which give shoppers an accurate representation of the items they are interested in.
Pricing and Value for Money
While some items on Burleska.co.uk may be considered expensive, the brand's commitment to exceptional quality justifies the higher price points. Each piece is individually crafted with great attention to detail, using premium fabrics and materials. Customers can expect value for money, as the durability and timeless designs of the products ensure long-lasting wear and undeniable style.
Customer Service
Burleska.co.uk places a strong emphasis on customer satisfaction. Their customer service team is responsive and readily available to address any queries or concerns. Whether it's assistance with sizing, product recommendations, or order tracking, customers can rely on prompt and helpful support. The brand's commitment to providing excellent customer service contributes to a positive shopping experience.
Product Quality and Selection
Burleska.co.uk maintains a reputation for exceptional product quality. Each item is carefully crafted by skilled artisans, ensuring attention to detail and a superior finish. From steel-boned corsets to intricate skirts and dresses, the brand's selection reflects a penchant for elegance, sophistication, and authenticity. The range of available designs caters to various styles and preferences, enabling customers to find the perfect piece that complements their individuality.
Website Usability
The Burleska.co.uk website is designed with user convenience in mind. It is well-organized and intuitive, making it easy for visitors to browse through different categories and find their desired items. The search function allows users to quickly locate specific products, while filters help refine search results. Additionally, the site loads quickly, ensuring a seamless shopping experience for customers.
Returns and Exchanges
Burleska.co.uk has a straightforward returns and exchanges policy. In the event that a customer is not satisfied with their purchase, the brand offers a 14-day return window. The item must be unworn, in its original condition with tags attached, for a full refund or exchange. While customers are responsible for return shipping costs, this policy provides reassurance and flexibility for those who may need to make a return or exchange.
Promotions and Discounts
Burleska.co.uk occasionally offers promotions and discounts, providing customers with opportunities to save on their purchases. These promotions may include seasonal sales, limited-time discounts, or exclusive offers for newsletter subscribers. Customers are encouraged to keep an eye on the website or subscribe to the newsletter to stay informed about the latest promotions and discounts.
Reputation
Burleska.co.uk has garnered a strong reputation within the burlesque and alternative fashion community. Known for their exceptional quality, attention to detail, and commitment to customer satisfaction, the brand has built a loyal following. Positive reviews and word-of-mouth recommendations from satisfied customers contribute to their reputable standing within the industry.
Payment Options
At Burleska.co.uk, customers have a range of convenient payment options to choose from. These include major credit cards, such as Visa and Mastercard, as well as PayPal. The secure payment gateway ensures that customers can confidently complete their transactions, knowing that their personal and financial information is protected.
Loyalty Programs
Currently, Burleska.co.uk does not have a dedicated loyalty program. However, their focus on consistently delivering high-quality products, exceptional customer service, and occasional promotions and discounts contributes to customer loyalty and satisfaction.
Customer Reviews
Customer reviews play a significant role in showcasing the reputation and trustworthiness of Burleska.co.uk. Numerous positive reviews highlight the brand's commitment to craftsmanship, design, and customer service. Customers often praise the fit, comfort, and exquisite details of the products, further reinforcing the brand's expertise and authority in the burlesque fashion niche.
Community Involvement
Burleska.co.uk actively engages with its community through social media platforms, including Facebook and Instagram. The brand regularly shares updates, behind-the-scenes glimpses, and encourages customer interaction. This commitment to fostering a sense of community helps customers feel connected and fosters a loyal and supportive fan base.
Shipping and Costs
Shipping is fast and reliable when ordering from Burleska.co.uk. The brand offers worldwide shipping, ensuring that customers from various locations can enjoy their exquisite burlesque fashion. Shipping costs vary depending on the destination and the chosen delivery method. Customers can review detailed shipping information, including estimated delivery times and costs, during the checkout process.