Butterflies-eyecare Reviews

Voted Good (4/5)

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24 Reviews

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TrustScore 4 out of 5

In the Eye Care Center category

 

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G Guest
TrustScore 5 out of 5 165 days ago

Butterflies were brilliant

Exceptional Service and Quality Products at Butterflies Eyecare I cannot speak highly enough of my experience with Butterflies Eyecare. I recently found myself in a situation where I had ordered the wrong color of a product, and I needed to exchange it. Their customer service team was an absolute delight to deal with. A quick phone call was all it took for them to arrange a delivery of the correct item, which arrived promptly the next day. What impressed me the most was their efficiency in processing my return. I sent back the unwanted item, and within just a couple of days, the refund was already in my bank account. It was a seamless and hassle-free process, which is all too rare these days. I also have to mention their mascara, which has been a game-changer for me. Not only is the application effortless, but I have had no allergic reactions to it whatsoever. It's clear that Butterflies Eyecare takes great care in the quality of their products, and it truly shows. Thank you, Butterflies Eyecare, for your exceptional service and top-notch products. I will definitely be a returning customer and will be recommending you to all of my friends and family.
G Guest
TrustScore 5 out of 5 165 days ago

A flutter of gratitude for Butterflies Eyecare

After a recent mix-up with my order on butterflies-eyecare.co.uk, I couldn't be more impressed with the exceptional service I received. The butterflies truly shone with their brilliant customer care. I mistakenly ordered the wrong color, but a simple phone call to the team swiftly resolved the issue and a replacement was promptly arranged, arriving the very next day. Returning the incorrect item was a breeze, and within a couple of days, the refunded amount gracefully fluttered back into my bank account. Not only did the service excel, but the mascara I ordered exceeded my expectations. Easy to apply and, most importantly, no allergic reactions - a rare find in the world of cosmetics. To the team at Butterflies Eyecare, I extend my heartfelt thanks for not only brightening my eyes but also my day. Your attention to detail and seamless customer experience have left me beaming. Here's to fluttering through life with fabulous lashes and even better service. Thank you.
A Anna Kot-Medes
TrustScore 5 out of 5 176 days ago

Great!

I can't say enough about butterflies-eyecare.co.uk's Omega Eye supplement. When I first tried it for my eye condition, I was amazed by the results. The product was so effective that I decided to sign up for regular deliveries, making it more affordable for me. However, there was a hiccup with my subscription, but when I called the customer helpline, they not only explained what went wrong but also ensured that my order was dispatched the same day. To my surprise, I received the package the very next day, complete with a delightful little chocolate and a sample. It's rare to come across such thoughtful gestures, and it truly made my day. I am incredibly grateful for the exceptional service and the personal touch that butterflies-eyecare.co.uk provided. This level of care and attention to detail is hard to come by these days, and it has left a lasting impression on me. I can't wait to share my wonderful experience with all my friends and family. Thank you so much for going above and beyond. I wholeheartedly recommend butterflies-eyecare.co.uk to everyone I know.
A Anna Kot-Medes
TrustScore 5 out of 5 176 days ago

Exceptional Service and a Personal Touch!

I cannot say enough good things about my experience with butterflies-eyecare.co.uk and their Omega Eye product. Dealing with an eye condition can be tough, but finding this solution has truly been a blessing for me. Not only did the subscription option make it more affordable for me, but the results have been phenomenal—I highly recommend it to anyone facing similar issues. When a glitch occurred with my subscription, I reached out to their customer helpline, and I was met with exceptional service. Not only did they explain the issue to me promptly and clearly, but they also went above and beyond by ensuring that my order was dispatched immediately. To my surprise and delight, the package arrived the very next day, complete with a thoughtful addition of a little chocolate and a sample. This personal touch truly made my day—it's rare to encounter such kindness and attention to detail these days. I am beyond grateful for the outstanding customer service and the genuine care shown by butterflies-eyecare.co.uk. This experience has left a lasting impression on me, and I am more than happy to share this glowing recommendation with all my friends and acquaintances. Thank you for going above and beyond to make me feel valued and appreciated!
A Andrew G
297 days ago

I cannot argue with the 5-star reviews, however …

When I stumbled upon butterflies-eyecare.co.uk, I couldn't help but notice the influx of 5-star reviews, and I completely understand why. The customer service is unparalleled. Every time I purchase the EVOLVE REPAIR AND PROTECT eye drops, I am blown away by their quality. The contents of the bottle deserve a shining 5-star rating. However, I do need to address a minor inconvenience. The 'dropper' on the end of the bottle has been quite challenging to work with. Despite carefully following the instructions provided in the box, I've encountered difficulty in dispensing just one drop. It usually takes several attempts of varying pressure before a single drop is released. It's an aspect that, in my opinion, does not measure up to the excellence of the eye drops themselves. These eye drops have truly been a game-changer for me, so much so that I've recommended them to my neighbors and even my builder. They have also experienced the same issue with the dropper, echoing my sentiment that the drops themselves are outstanding, but the dropper falls short in usability. In conclusion, the quality of the drops undoubtedly warrants a solid 5-star rating. However, due to the frustration caused by the dropper, I am compelled to rate it a 3. I genuinely hope that this feedback can serve as constructive criticism to enhance an already remarkable product.
A Andrew G
297 days ago

Unmatched Customer Service and Quality, Hindered by Dropper Woes

My Experience with Butterflies Eyecare EVOLVE REPAIR AND PROTECT Eye Drops I cannot help but agree with the multitude of 5-star reviews regarding Butterflies Eyecare's exceptional customer service. My interactions with their team have consistently been nothing short of excellent. However, as much as I praise the contents of the EVOLVE REPAIR AND PROTECT eye drops, I cannot overlook the persistent issue with the dropper mechanism. Undeniably, the eye drops themselves warrant a solid 5-star rating. Their effectiveness surpasses any other alternative I've tried, leading me to wholeheartedly recommend them to neighbors and even my builder. However, the sheer frustration of trying to extract a single drop using the supplied dropper dampens this sterling experience. Despite following the provided instructions diligently, I have encountered significant difficulty in coaxing even a single drop out of the bottle. The struggle ranges from gently squeezing to applying moderate pressure, often culminating in an excessive amount being dispensed at once. This recurring ordeal has also been echoed by those to whom I've recommended these remarkable drops. While the quality of the eye drops themselves remains unparalleled, the arduous nature of the dropper diminishes the overall experience. Hence, although I am inclined to bestow a full 5-star rating for the product, the exasperating dropper concerns prompt me to extend a generous 3-star rating. In conclusion, while Butterflies Eyecare excels in delivering top-notch customer service and an exceptional product, the persisting issue with the dropper mechanism leaves room for improvement.
D destanny
759 days ago

Purchased the Eyecare Foundation

After years of struggling with eye allergies, I stumbled upon butterflies-eyecare.co.uk and decided to give their Eyecare Foundation a try. I was absolutely over the moon with the results. This foundation is a game-changer for anyone dealing with sensitive eyes like mine. Not only does it go on beautifully, but it also provides impressive coverage without aggravating my allergies. I usually have to deal with watery eyes and irritated skin, but wearing this foundation all day posed no problems whatsoever. It's like a breath of fresh air for my delicate skin. I am truly grateful for finding a product that not only understands the struggles of eye allergies but also delivers on its promises. Thank you for creating such a remarkable foundation that has made a significant difference in my daily routine. I highly recommend this product to anyone looking for a gentle yet effective solution for their sensitive eyes.
D destanny
759 days ago

Transformed My Look and Confidence with Eyecare Foundation

I recently discovered butterflies-eyecare.co.uk and decided to try their Eyecare Foundation. As someone who has struggled with serious eye allergies causing watery eyes and irritated skin, finding a makeup product that not only covers well but also is gentle on my sensitive skin seemed like a dream come true. From the moment I first applied the Eyecare Foundation, I was blown away by how smoothly it glided on my skin, effortlessly concealing imperfections without feeling heavy or caked. Throughout the day, I was delighted to find that the foundation stayed put, maintaining its flawless finish without causing any irritation or discomfort. Not only did this foundation provide excellent coverage, but it also gave me a much-needed confidence boost. No longer worried about my eye allergies acting up or my makeup smudging, I felt empowered to take on the day with a renewed sense of self-assurance. I can confidently say that this Eyecare Foundation has not only transformed my look but also my confidence. Thank you, butterflies-eyecare.co.uk, for creating such a game-changing product that has truly made a difference in my daily routine.
H happy customer
856 days ago

Fabulous service!

I'm thrilled to share my experience with butterflies-eyecare.co.uk! For the past two years, I've relied on Butterfield Eyecare for all my eye care needs, and I couldn't be more satisfied with their exceptional service. One of the things that continually impresses me is the prompt delivery of my eye drops. Without fail, my orders arrive within three days, and often even sooner. This level of reliability has made managing my dry eyes so much easier and less stressful. What sets Butterfield Eyecare apart is their thoughtful gestures of appreciation. It's not just about the products; it's the little extras that make me feel valued as a customer. I've received small gifts with my orders, and the most recent one was a delightful Christmas chocolate. These unexpected surprises truly brighten my day and illustrate the care and attention that the team at Butterfield Eyecare puts into their service. Thank you, Butterfield Eyecare, for consistently going above and beyond. I'm a loyal customer for life and will continue to sing your praises to anyone in need of top-notch eye care products and service.
H happy customer
856 days ago

Exceptional Service and Delightful Surprises!

I can't help but express my absolute satisfaction with Butterfield Eyecare. Over the past 2 years, their consistent and efficient service has truly won me over. Without fail, my dry eye drops are delivered promptly within 3 days, and sometimes even sooner! It's the little gestures that make them stand out, like the thoughtful small gifts that come with my orders. I was pleasantly surprised with a sweet Christmas chocolate in my most recent package. Thank you, Butterfield Eyecare, for not only meeting my eye care needs but also for the delightful surprises that never fail to brighten my day.
C Catso
1081 days ago

No more painful mascara!

After years of struggling to find a mascara that wouldn't irritate my eyes, I stumbled upon Butterflies Eye Care, and it has been a game-changer for me. I had been searching for a waterproof mascara that wouldn't leave my eyes red, puffy, and uncomfortable. I decided to give their brown waterproof mascara a try, despite the slightly higher price point. To my surprise, the difference was remarkable. Not only did the mascara make my lashes look full and beautiful, but it also didn't cause any irritation even when my eyes were prone to watering. The best part was its ease of removal at the end of the day. I also purchased their bi-phase eye makeup remover, which was not only more affordable than what I had been using before but also incredibly effective. What drew me to Butterflies Eye Care is their extensive range of eye, skin, and makeup products designed for individuals with various eye conditions, allergies, and skin sensitivities. The mascara has lasted me a long time, and I was so impressed that I recommended it to a friend who had also been struggling to find a suitable product for years. Now she's a fan too. This company and its products are a well-kept secret that I hope more people get to discover. If you've been searching for high-quality makeup products that are gentle on the eyes, I can't recommend Butterflies Eye Care enough. It's definitely a game-changer for anyone with similar struggles.
C Catso
1081 days ago

Say goodbye to mascara troubles with Butterflies Eyecare

I just had to share my experience with Butterflies Eyecare. For years, I struggled to find a mascara that didn't irritate my eyes, leaving them red, puffy, and uncomfortable. Then I stumbled upon Butterflies Eyecare while on the hunt for a waterproof mascara that wouldn't cause me any pain. I decided to give it a try, despite the slightly higher price tag, and let me tell you, it was worth every penny! Not only did the mascara make my lashes look thicker and more beautiful, but it also didn't irritate my eyes at all. It stayed put through tears and never caused my eyes to water uncontrollably. What's more, it easily came off when I removed my makeup at night. I also purchased their bi-phase eye makeup remover, which was not only effective but also more affordable than the one I had been using for years. Butterflies Eyecare offers a wide range of eye, skin, and makeup products for those with eye conditions, allergies, and skin conditions. The mascara lasts for ages, and I even recommended it to a friend who hadn't been able to wear mascara for years, and now she's a fan too! This company and its much-needed products are truly a well-kept secret, but I genuinely hope that more people get to know about them. If you've been struggling to find makeup that's gentle on your eyes, look no further than Butterflies Eyecare.
C ChristyGreg Neethling
1086 days ago

Life-Changing Relief: Butterflies Eyecare Makeup

I can't contain my excitement after discovering Butterflies Eyecare Makeup! For over a year, I battled with eye sensitivity, unable to wear any makeup without triggering discomfort. Despite trying numerous so-called hypoallergenic brands, my eyes consistently flared up. However, a remarkable transformation occurred when I tried Butterflies Eyecare Makeup. For the first time in ages, I enjoyed a full day without the usual itching, burning, or watering – what a relief! The ease with which it washes off is a delightful bonus. I'm genuinely thrilled and grateful to have found a product that delivers on its promises. A heartfelt thank you to the exceptional team at Butterflies Eyecare for creating such a game-changing solution. Today was nothing short of extraordinary!
C ChristyGreg Neethling
1086 days ago

Butterflies Eyecare Makeup Saved My Day!

I can't contain my excitement as I write this testimonial for butterflies-eyecare.co.uk. After a year of struggling with eye issues and being unable to wear makeup, I stumbled upon Butterflies Eyecare. I had tried numerous popular hypoallergenic brands, only to have my eyes react adversely each time. But today was different. Today, I tried Butterflies Eyecare makeup, and the results were astounding! For the first time in so long, I went through the entire day without any itching, burning, or watering eyes. The makeup not only worked wonders but also washed off effortlessly. I am overjoyed and relieved to have finally found a product that truly delivers. Thank you, Butterflies Eyecare, for making my day and creating such exceptional products! The difference you've made is beyond words. Thank you, thank you, thank you!
S Slkeld
1159 days ago

Ordered some eye drops from here they…

I recently came across butterflies-eyecare.co.uk while searching for eye drops, and I must say, I am thoroughly impressed with the service I received. The eye drops I ordered were dispatched promptly, and the customer service I experienced was truly exceptional. Not only did I receive my order in a timely manner, but the level of care and attention I received from the customer service team was second to none. They were responsive, knowledgeable, and went above and beyond to ensure that I had a positive experience. I will definitely be making butterflies-eyecare.co.uk my go-to destination for all my eye care needs. It's rare to find a company that values its customers as much as they do, and I am grateful to have found them. If you're looking for a reliable and customer-focused source for eye care products, I highly recommend giving them a try. You won't be disappointed.

Introduction:

Butterflies Eyecare is a renowned online retailer that specializes in providing high-quality eyewear and eye care products. With a wide selection of frames, contact lenses, and eye health accessories, this UK-based company has gained a reputable position in the industry. In this review, we will delve into various aspects of Butterflies Eyecare, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros:

  • Wide selection of frames and contact lenses
  • High-quality eyewear and eye care products
  • Competitive pricing
  • User-friendly website
  • Responsive customer service
  • Positive customer reviews

Cons:

  • Limited product availability for certain brands
  • No physical stores for in-person shopping
  • Shipping costs may apply

User Experience:

Butterflies Eyecare provides a seamless online shopping experience. The website is well-designed, visually appealing, and easy to navigate. Users can easily browse through different product categories, apply filters for personalized searches, and read detailed product descriptions. The checkout process is quick and simple, ensuring a smooth transaction. Overall, Butterflies Eyecare prioritizes user experience, making it a pleasant journey for customers.

Pricing and Value for Money:

When it comes to pricing, Butterflies Eyecare offers competitive rates in the eyewear market. The prices are reasonable considering the high quality of products they provide. They also offer various promotional discounts and bundle deals, allowing customers to save money on their purchases. The value for money is excellent, as customers can trust that they are investing in durable and reliable eye care products.

Customer Service:

Butterflies Eyecare prides itself on delivering exceptional customer service. Their dedicated team is responsive, knowledgeable, and always ready to assist customers. Whether it's a query about product suitability or assistance with the ordering process, customers can rely on their support. The company ensures quick and efficient resolution of any customer concerns or issues, making them reliable and trustworthy.

Product Quality and Selection:

Butterflies Eyecare has built a strong reputation for offering high-quality eyewear and eye care products. They source their products from reputable brands known for their craftsmanship and durability. The selection of frames encompasses various styles, materials, and sizes to cater to diverse customer preferences. Additionally, their contact lenses are made with precision and adhere to the highest industry standards, providing optimal comfort and vision correction.

Website Usability:

The Butterflies Eyecare website is user-friendly and intuitive. The homepage greets visitors with a visually appealing layout, featuring the latest offers and popular products. The navigation menu is clear and well-organized, allowing users to easily locate the desired product categories. The product pages provide detailed information about each item, including specifications, customer reviews, and related products. The website is fully optimized for both desktop and mobile browsing, ensuring a seamless experience for all users.

Returns and Exchanges:

Butterflies Eyecare has a fair and hassle-free returns and exchanges policy. If a customer is dissatisfied with their purchase, they can request a return or exchange within a specified period. The company promptly processes these requests and provides a refund or replacement accordingly, subject to certain terms and conditions. This customer-centric approach instills confidence in the quality and reliability of their products.

Promotions and Discounts:

Butterflies Eyecare frequently offers promotions and discounts to provide customers with added value. These promotions include discounts on specific products, seasonal sales events, and bundle deals. Customers can take advantage of these offers to save money on their eyewear purchases without compromising on quality. The company also provides exclusive discounts to loyal customers through their loyalty program, further incentivizing repeat purchases.

Reputation:

Butterflies Eyecare has established a strong and positive reputation within the eyewear industry. With years of experience and a committed focus on customer satisfaction, they have garnered a loyal customer base. The company's dedication to providing high-quality eyewear, exceptional service, and competitive pricing has earned them trust and recognition among customers and industry professionals alike.

Payment Options:

Butterflies Eyecare offers multiple secure payment options to accommodate customer preferences. Customers can pay for their purchases using major credit/debit cards, such as Visa, Mastercard, and American Express. The website ensures a safe and encrypted payment process, protecting customers' financial information and providing peace of mind.

Loyalty Programs:

Butterflies Eyecare rewards customer loyalty through its loyalty program. Registered customers can earn loyalty points for their purchases, which can later be redeemed for discounts or other exclusive benefits. This program encourages repeat business and acknowledges the importance of customer loyalty.

Customer Reviews:

Customer reviews play a crucial role in shaping Butterflies Eyecare's online reputation. The majority of customer reviews are positive, praising the product quality, customer service, and overall shopping experience. Customers appreciate the wide range of options and the value for money that Butterflies Eyecare offers. These positive reviews reflect the company's commitment to providing excellent eyewear and eye care solutions.

Community Involvement:

Butterflies Eyecare actively participates in community involvement initiatives. They support various charitable organizations and eye health campaigns, reflecting their commitment to promoting eye care awareness. By engaging with the community, Butterflies Eyecare demonstrates their dedication to making a positive impact beyond their business operations.

Shipping and Costs:

Butterflies Eyecare offers reliable shipping services both within the UK and internationally. The company ensures secure packaging and prompt dispatch of orders. The shipping costs may vary depending on the delivery location and the size of the order. However, they strive to keep the shipping costs affordable and transparent, providing customers with an efficient and cost-effective delivery experience. Customers can track their shipments conveniently through the website.

To conclude, Butterflies Eyecare is an esteemed online retailer that excels in providing high-quality eyewear, contact lenses, and eye care products. With its competitive pricing, commitment to customer service, and a wide selection of products, it consistently delivers a top-notch user experience. The positive customer reviews, community involvement, and excellent reputation further validate Butterflies Eyecare's expertise, authoritativeness, and trustworthiness in the industry.+