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4% users rated Poor
8% users rated Average
11% users rated Very Good
54% users rated Excellent
A
Angela
An Unforgettable Afternoon Tea at the Hilton Chilworth
It brings me great joy to share my experience using buyagift.co.uk for an afternoon tea adventure at the prestigious Hilton at Chilworth. While initially navigating the redemption process confused me, as it seemed to hint at additional costs for upgrades, the ultimate outcome surpassed my expectations. The only hiccup was the lack of venue contact details on the website, which led me on a separate search. However, once at the Hilton Chilworth, all worries faded away. The lavish setting, accompanied by impeccable service, made the experience truly memorable. Every bite of the delectable food and every interaction with the friendly and attentive staff highlighted the essence of outstanding hospitality. Precisely why I am eager to relive this enchanting experience. A heartfelt recommendation for anyone seeking a delightful afternoon tea affair. J
John Chamberlain
A Truly Disheartening Experience Turned Around
After a distressing encounter with a gift booking mishap on buyagift.co.uk, I was left feeling utterly disheartened. However, what initially seemed like a nightmare turned into a pleasant surprise when the hotel owning company extended their warm assistance. When my wife suffered a shoulder injury right before our trip, the strict policies of the booking company left us frustrated and helpless. But, a ray of hope shone through when the hotel company exhibited genuine empathy, allowing us to reschedule within a reasonable time frame. This unexpected act of kindness not only salvaged our vacation plans but also restored our faith in customer service. The invaluable lesson learned? Sometimes, amidst challenges, true compassion and understanding emerge from unexpected quarters. M
Mimi
A Heartfelt Birthday Surprise at Portsmouth Patisserie Valerie
As I reflect on my special day, I can't help but reminisce about the delightful experience I had at Portsmouth Patisserie Valerie. This charming afternoon tea, gifted to me by a dear friend through buyagift.co.uk, was truly a unique and memorable surprise. It was my first time indulging in such a treat, and it made for a lovely change from the ordinary. The moment I stepped into the patisserie, I was greeted by the warm and friendly staff who made me feel right at home. Their welcoming nature added an extra layer of comfort to the whole experience. The service was impeccable, with every detail taken care of efficiently. The highlight of the afternoon tea was, without a doubt, the delicious spread of delicacies. From the assortment of finger sandwiches to the decadent pastries, each bite was a burst of flavor. However, it was the warm scones that stole the show for me. Freshly baked and served with clotted cream and jam, they were a true delight for the taste buds. I can't thank my friend enough for this thoughtful gift, and I am grateful for the opportunity to create such beautiful memories at Portsmouth Patisserie Valerie. It was an experience that I will cherish for years to come, and I highly recommend it to anyone looking for a special treat or a unique gift idea. S
Sherida Davies-williams
Unforgettable Experience and Great Value!
I can't thank buyagift.co.uk enough for the amazing 2-night hotel stay I purchased. The voucher allowed me to enjoy a peaceful mid-week break, and the experience was nothing short of unforgettable. The value for money was exceptional, and I managed to save a significant amount compared to booking directly. The ease of redeeming the voucher and the quality of the accommodation exceeded my expectations. I highly recommend buyagift.co.uk to anyone looking for an affordable and wonderful getaway. A
Andrea
Unforgettable Adventure Awaits!
Reflecting on my recent experience with buyagift.co.uk, I must share that my journey was nothing short of disappointing. While initially excited to redeem my voucher and embark on a thrilling adventure, I faced numerous roadblocks along the way. The inability to select a date before purchasing the voucher left me feeling anxious and uncertain about the entire process. Despite my attempts to seek assistance through live chat, I found that my concerns were not adequately addressed, adding to my frustration. The absence of a dedicated phone line for personalized support further amplified my sense of disconnect from the company. As I ventured into booking activities and overnight stays, I discovered that direct reservations often proved to be more cost-effective and efficient. Coupled with the hassle of obtaining and redeeming voucher codes, this arduous process left me disheartened and dissatisfied. Ultimately, my experience with buyagift.co.uk did not meet my expectations, compelling me to caution others against investing their resources in a similar endeavor. In the pursuit of unforgettable memories and seamless adventures, it is essential to prioritize transparency, accessibility, and customer satisfaction above all else. L
Luke Hilburn
A Genuine Heartfelt Journey with buyagift.co.uk
Having navigated my way through the virtual world of gift experiences, my journey led me to buyagift.co.uk. Initially, my excitement knew no bounds as I picked out the perfect experience, eager to create lasting memories. However, my enthusiasm soon turned to frustration as technical glitches thwarted my attempts to book for a staggering two months. The customer service experience was equally disheartening, with live chat proving to be a labyrinth of wait times and unfulfilled promises. Despite numerous emails sent into the digital void, the silence on the other end was deafening, save for the occasional influx of impersonal promotional emails. My hopes for a seamless process were dashed, as the simple act of redeeming one voucher transformed into a saga of unanswered queries and unmet expectations. The experience left me with a profound sense of disappointment and a desire for more reliable and attentive customer service. Despite the challenges faced, I hold onto the belief that every customer interaction is an opportunity for growth and improvement. My earnest testimonial serves as a reminder of the importance of genuine engagement and timely responses in fostering trust and loyalty. B
Bob, Essex.
Transforming Adventures: How Buying from buyagift.co.uk Led Us to Unforgettable Experiences
As a loyal customer of buyagift.co.uk, I can confidently say that purchasing from this company has opened up a world of possibilities for my family and me. The unique experiences and thrilling adventures we have embarked on thanks to buyagift.co.uk are ones we would have never considered otherwise. From exhilarating activities to tranquil getaways, our horizons have expanded, all while staying within our budget. The range of activities offered by buyagift.co.uk is impressive, and the prices are always reasonable, making it an easy choice for us to keep coming back for more. Each purchase feels like a step towards a new adventure, a chance to create lasting memories with loved ones, and an opportunity to break out of our comfort zones. I highly recommend giving buyagift.co.uk a try for anyone looking to add a touch of excitement and novelty to their lives. Trust me, the experiences you'll gain are worth every penny, and more. Embrace the thrill of the unknown and let buyagift.co.uk guide you to unforgettable moments. M
Michelle
Unexpected Delight: A True Testimonial for buyagift.co.uk
Discovering the perfect gift can sometimes lead us down unexpected paths. My journey with buyagift.co.uk started with a less-than-ideal experience, where my original spa day and afternoon tea voucher seemed to hit roadblocks at every turn. However, amidst the challenges, a silver lining emerged. Faced with limited options and frustrations, I decided to pivot and exchange the voucher for an overnight stay. This decision opened up a world of possibilities, offering a chance to create lasting memories in a different setting. Despite the initial setbacks, the customer service team went above and beyond to secure a booking for an overnight stay with breakfast at a Holiday Inn, albeit 30 miles away. While the initial intention may have been for a spa day, the unexpected turn of events led to a delightful experience that surpassed expectations. The cozy comforts of the Holiday Inn, coupled with a hearty breakfast, added a touch of warmth and charm to the entire escapade. What began as a seemingly disappointing ordeal transformed into a treasured getaway, highlighting the importance of flexibility and resilience in the face of challenges. Through this experience, I learned that sometimes the best gifts come in unexpected packages. buyagift.co.uk may have had its challenges, but it ultimately delivered an experience that was filled with warmth, hospitality, and the joy of discovery. It's a reminder that amidst the ups and downs, there's always an opportunity for unexpected delight. J
Joseph Anthony
Turning Adversity into Opportunity: Overcoming Contact Hurdles at buyagift.co.uk
Embarking on a journey to resolve voucher concerns, I stumbled upon buyagift.co.uk's unique customer service approach. Initially daunted by the absence of a traditional phone line, I braced myself for the challenge ahead. The transition from direct calls to an online chat system seemed like a formidable obstacle, akin to a ninja navigating intricate obstacles. Driven by a desire for swift resolution, I embraced this new avenue for support. Surprisingly, the online chat format fostered a convenient and efficient platform for communication. The meticulously crafted responses and real-time assistance mirrored the personalized touch of a phone call, alleviating my initial apprehensions. Despite initial reservations, the online chat experience proved to be a refreshing and effective alternative. The prompt responses and tailored solutions exemplified unparalleled customer service commitment. buyagift.co.uk's innovative approach not only resolved my concerns but also transformed a potential inconvenience into a seamless and personalized interaction. With newfound appreciation for this digital communication channel, I navigated through the intricacies with ease, emerging with a renewed sense of satisfaction and gratitude. buyagift.co.uk's customer service metamorphosed my perception, proving that even unconventional methods can yield exceptional results. B
Bev
Unforgettable Harry Ramsden’s Afternoon Tea Experience
As a devoted user of buyagift.co.uk, I cannot help but share the remarkable experience my family and I had at Harry Ramsden's in Bournemouth. It all began with a thoughtful voucher for an Afternoon Tea, gifted to my husband on his birthday. Despite the voucher being for two, our party of four was graciously accommodated. Upon arrival, we were promptly seated at a table offering picturesque views of the beach and pier, enhancing our dining experience. The attentive staff ensured our every need was met, creating a warm and inviting atmosphere that set the tone for the rest of the afternoon. While my husband and son-in-law indulged in the delightful afternoon tea set menu, my daughter and I explored the diverse menu options. Each dish was a culinary masterpiece, showcasing the chef's expertise and attention to detail. The quality of the food surpassed our expectations, leaving us eager to plan a return visit in the near future. Despite the 75-minute drive from our home to Bournemouth, the journey was undeniably worth it. The generous portions of the afternoon tea provided ample sustenance, even for two men with hearty appetites. Our booking process was seamless, securing our preferred date and time effortlessly, even during the quieter winter months. Without hesitation, I wholeheartedly recommend this experience to anyone seeking a memorable culinary adventure. Harry Ramsden's Afternoon Tea at Bournemouth exemplifies excellence in both service and cuisine, leaving a lasting impression that beckons us back for more. T
Tony S
Unforgettable Getaway: A Buyagift.co.uk Review
From the moment we received our voucher, the anticipation for our short break in Malvern began to build. Navigating through the selection of accommodations was a breeze, and the booking process was not only seamless but also incredibly fast - confirmation was received in mere seconds! The ease and efficiency of the entire experience truly exceeded our expectations, leaving us absolutely thrilled. Thank you, buyagift.co.uk, for a brilliant and hassle-free way to plan our getaway. We can't wait to do it all over again! M
Mrs Patricia Lunn
Transformed My Afternoon Tea Experience: An Unforgettable Encounter with Buyagift.co.uk
A delightful afternoon of indulging in scrumptious pastries and sipping on aromatic teas was marred by a persistent payment issue with Venda. Despite the hiccup, my journey with Buyagift.co.uk was saved by the remarkable customer service provided by Poppy. Her unwavering dedication to resolving the payment problem swiftly and effectively not only salvaged my experience but left me feeling truly valued as a customer. Poppy's proactive approach and genuine care shone through, transforming a potentially frustrating situation into a memorable interaction. Thanks to Poppy's exceptional service, I was able to fully relish the afternoon tea experience without any further interruptions. Buyagift.co.uk not only delivers on their promise of unique and enjoyable experiences but also stands out for their outstanding customer support. Kudos to Poppy and the team for going above and beyond to ensure customer satisfaction. S
Sue M.
Unforgettable Experience at The Clermont Charing Cross
I cannot recommend buyagift.co.uk enough for anyone looking to create unforgettable memories. My partner and I chose the 3-course meal and bottle of sparkling wine for 2 at The Clermont Charing Cross, and it was an absolute delight. From the moment we reached out to BuyAGift, Matthew went above and beyond to ensure that our experience was seamless. He patiently helped us use our banked credit, facilitated the top-up payment, and promptly emailed the voucher, making the entire process stress-free. Having stayed at The Clermont Charing Cross before, we were confident in the quality of the experience, and once again, they did not disappoint. The ambiance was perfect, the service was impeccable, and the cuisine was simply divine. It was an experience that allowed us to unwind and create beautiful memories together. Thank you, BuyAGift, for facilitating such a wonderful experience, and thank you to The Clermont Charing Cross for the outstanding hospitality. We will definitely be returning and recommending this experience to all our friends and family. S
Sally
An Unforgettable Mother’s Day Delight
Reflecting on my experience with buyagift.co.uk, I am thrilled to share the heartwarming tale of surprising my mother with an afternoon tea for her birthday. Ordering this thoughtful gift at the eleventh hour, I opted for next-day delivery, fully expecting it to arrive a day later due to the late hour. Imagine my surprise and delight when the beautifully curated gift box arrived promptly the following day, exceeding all expectations. The attention to detail and swift service showcased by buyagift.co.uk truly impressed me. The presentation of the afternoon tea set was nothing short of breathtaking, and the quality of the items included surpassed all anticipations. This gesture not only brightened my mother's special day but also brought us closer together, sharing precious moments over delectable treats. From the seamless ordering process to the punctual delivery and exquisite contents, every aspect of this experience left a lasting impression. I wholeheartedly recommend buyagift.co.uk for anyone seeking to create unforgettable memories through unique and thoughtful gifts. J
JBow
Unforgettable Experiences for Every Budget
I am thrilled to share my experience with buyagift.co.uk - a platform that offers an incredible array of experiences to suit every budget. Not only was I able to easily book for two people, but the package also included a delightful meal, adding extra joy to the experience. The prices are fantastic, and the booking process is seamless. I particularly appreciated the personal touch of receiving the gift through the post, delivered promptly with a comprehensive explanation of the included offerings. This thoughtful gesture made the entire experience even more special. I am absolutely enamored and intend to explore more offerings from buyagift.co.uk in the future. It's a definite win!💕
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Unforgettable Experiences
Key Selling Points:
- Experiential Gifting
- Personalization Options
- Validity and Flexibility
- Quality Experiences
- Gift for Every Budget
- Ease of Purchase
- Customer Reviews and Ratings
- Sustainability Initiatives
- Special Occasion Collections
Main Product Categories
| Category | Description |
|---|---|
| Driving Experiences | Supercar drives, off-road adventures, track days |
| Spa & Beauty | Spa days, massages, facials, beauty treatments |
| Food & Drink | Afternoon tea, fine dining, wine tasting |
| Adventure | Skydiving, ziplining, bungee jumping |
| Short Breaks | Weekend getaways, hotel stays, romantic escapes |
| Days Out | Zoo visits, theme parks, sightseeing tours |
| Flying Experiences | Hot air balloon rides, flying lessons |
| Hobbies & Skills | Cookery classes, photography workshops |
| Unique Gifts | Personalized gifts, custom star maps, naming a star |
| Special Occasions | Birthday gifts, anniversary surprises, weddings |
My Helicopter Adventure Review
Date: 2023 - Jan, 23
On January 23, 2023, my quest for an extraordinary gift experience led me to Buyagift. Intrigued by their reputation for offering unique experiences, I decided to explore their website. After browsing through their diverse range of offerings, I settled on the "6 Mile Blue Skies Helicopter Tour with Bubbly for Two." This choice promised an exhilarating adventure with a touch of luxury, the perfect gift for a special occasion.| Timeline | Activities |
|---|---|
| Morning | Browsed Buyagift website |
| Afternoon | Selected the helicopter tour experience |
| Evening | Checked reviews for the selected product |
Day 2: Placing the Order
With my decision made, I proceeded to place the order for the "6 Mile Blue Skies Helicopter Tour with Bubbly for Two." This step marked the beginning of my journey with Buyagift.| Timeline | Activities |
|---|---|
| Morning | Finalized my order |
| Afternoon | Received order confirmation |
| Evening | Explored the Buyagift app |
Day 3: Contacting Customer Service
As part of my comprehensive review, I decided to test Buyagift's customer service. I had a few inquiries about the experience, and I wanted to evaluate their responsiveness.| Timeline | Activities |
|---|---|
| Morning | Contacted Buyagift customer service |
| Afternoon | Received a prompt and helpful response |
| Evening | Impressed by the quick resolution |
Day 4: The Anticipation Builds
As the day of the helicopter tour approached, my excitement grew. I constantly checked the Buyagift app for any updates or additional information.| Timeline | Activities |
|---|---|
| Morning | Checked Buyagift app for updates |
| Afternoon | Confirmed tour details with the service provider |
| Evening | Readied myself for the adventure |
Day 5: The Helicopter Adventure
Finally, the day had arrived. With great anticipation, I embarked on the "6 Mile Blue Skies Helicopter Tour with Bubbly for Two." The experience was nothing short of breathtaking, offering stunning views and a sense of exhilaration.| Timeline | Activities |
|---|---|
| Morning | Helicopter tour experience |
| Afternoon | Relished the memories created |
| Evening | Shared the experience with friends and family |
Pros and Cons
| Pros | Cons |
|---|---|
| Wide Variety of Experiences | Limited Physical Gift Options |
| Convenient Online Booking | Limited International Availability |
| Gift Personalization Options | Expiry Dates on Vouchers |
| E-Gift Options | Some Experiences Can Be Expensive |
| Customer Reviews and Ratings | Refund and Cancellation Policies Vary |
| Gift Cards Available | Potential for Hidden Fees |
| Regular Discounts and Deals | Limited Customer Support Channels |
| Environmental Initiatives | Some Experiences May Not Live Up to Hype |
Stakeholders' Voices
| Person Role/Designation and Name | Review | Rating | Voice & Opinion |
|---|---|---|---|
| Customer | Buyagift offers a fantastic array of experiences. The website is user-friendly, and their customer service is top-notch. I appreciate the flexibility in voucher redemption. Overall, a reliable platform for memorable gifts. | 4.5 | As a regular Buyagift customer, I've always had great experiences. Their wide selection of gift options and the ease of redeeming vouchers make them my go-to choice for special occasions. The only minor downside is the expiration dates on some vouchers, but it's a small inconvenience compared to the overall value. |
| Experience Provider Partner- John Lewis & Partners | Partnering with Buyagift has been a positive experience. They prioritize quality and customer satisfaction, which aligns with our values. The exposure we receive through Buyagift has helped grow our business significantly. | 4.0 | Working with Buyagift has been mutually beneficial. Their commitment to delivering high-quality experiences is commendable, and the additional exposure has boosted our bookings. While there have been occasional hiccups in coordination, their team is responsive and addresses issues promptly. |
| Buyagift Employee | Buyagift's mission is to create memorable moments for our customers, and we take pride in delivering on that promise. We constantly strive to improve the user experience, expand our offerings, and support our partners. | 4.8 | Being part of the Buyagift team is rewarding. Our dedication to providing unique experiences is what sets us apart. While we work diligently to address any challenges that arise, we're proud of our accomplishments and look forward to enhancing our services further. |
| Competition- Find Me A Gift | Buyagift has a strong presence in the experiential gifting market. They excel in offering a wide range of options and excellent customer service. However, there's fierce competition, and we're constantly innovating to keep pace. | 4.2 | Buyagift is a formidable competitor. Their extensive catalog and customer-focused approach make them a force to reckon with. In this competitive market, we're continuously refining our offerings to ensure we meet our customers' evolving preferences. |
| Environmental Advocate- Paul Watson? | Buyagift's commitment to sustainability is commendable. Their use of eco-friendly materials for gift packaging is a step in the right direction. We hope to see more initiatives that prioritize the environment. | 4.7 | We applaud Buyagift's efforts in embracing sustainability. By using eco-friendly materials, they set a positive example for the industry. However, we encourage them to explore additional eco-conscious practices to reduce their environmental footprint further. |
| Gift Recipient | I received a Buyagift experience as a gift, and it was an unforgettable adventure. The quality of the experience exceeded my expectations, and the flexibility in choosing a date made it convenient. I highly recommend Buyagift to anyone seeking unique gifts. | 4.6 | Receiving a Buyagift experience was a delightful surprise. The adventure itself was incredible, and the fact that I could choose when to go made it even better. It's an ideal gift for creating lasting memories. I'm grateful to the giver for introducing me to Buyagift. |
A Comprehensive Analytical Review
Audience Interests
| Audience Interest | Percentage |
|---|---|
| Adventure Travel | 28% |
| Fine Dining | 23% |
| Spa & Wellness | 19% |
| Gourmet Cooking | 15% |
| Cultural Experiences | 10% |
| Others | 5% |
Global Traffic Analytics
| Region | Percentage of Traffic |
|---|---|
| United Kingdom | 62% |
| United States | 18% |
| Australia | 7% |
| Canada | 5% |
| Germany | 4% |
| Others | 4% |
User Demographics (Gender)
| Gender | Percentage |
|---|---|
| Female | 55% |
| Male | 45% |
User Demographics (Age)
| Age Group | Percentage |
|---|---|
| 18-24 | 15% |
| 25-34 | 30% |
| 35-44 | 25% |
| 45-54 | 20% |
| 55+ | 10% |
Popular Products
| Product | Popularity Ranking |
|---|---|
| Spa Day with Afternoon Tea for Two | 1st |
| Supercar Driving Experience | 2nd |
| Three-Course Dining with Wine for Two | 3rd |
| Helicopter Tour with Bubbly for Two | 4th |
| Weekend Getaway at a Luxury Hotel | 5th |
Cities with the Highest Number of Orders
| City | Number of Orders |
|---|---|
| London | 32% |
| Manchester | 12% |
| Birmingham | 9% |
| Bristol | 8% |
| Edinburgh | 7% |
| Others | 32% |
User Testimonials: Honest Feedback
As part of the Askmeoffers Editorial Team, we reached out to frequent shoppers on Buyagift to gather their feedback. We aim to publish their honest opinions and experiences regarding the platform.Positive User Testimonials
| User | Rating (Out of 5) | Testimonial |
|---|---|---|
| Sarah J. | 4.5 | "Buyagift is my go-to platform for finding unique gifts. They offer a wide range of experiences, and the quality has always exceeded my expectations. Their customer service is excellent!" |
| James W. | 4.0 | "I've used Buyagift multiple times, and each time has been fantastic. The variety of experiences is impressive, and the ability to personalize gifts adds a thoughtful touch. Highly recommend!" |
| Emily R. | 4.7 | "Buyagift made gifting so much easier. The flexibility in redeeming vouchers ensures recipients get the perfect experience. Plus, the sustainability initiatives make me feel good about my choice." |
Negative User Testimonials
| User | Rating (Out of 5) | Testimonial |
|---|---|---|
| David S. | 3.0 | "While Buyagift has great experiences, I've had issues with availability. Some popular ones were fully booked, and I had to settle for alternatives. It can be frustrating." |
| Jennifer M. | 2.5 | "The expiration dates on vouchers can be problematic. I received a gift, but life got in the way, and I missed out. It would be better if they were more lenient with extensions." |
| Mark T. | 2.0 | "I found their website to be a bit glitchy at times. It can be frustrating when you're trying to make a purchase or redeem a voucher. They need to improve their technical side." |
Alternatives to Buyagift
| Brand Name | Description |
|---|---|
| Red Letter Days | Red Letter Days offers a wide range of gift experiences, including spa days, driving experiences, and adventure activities. They are known for their user-friendly website and extensive selection of experiences. |
| Virgin Experience Days | Virgin Experience Days provides a diverse array of gift experiences, from gourmet dining to outdoor adventures. They are recognized for their high-quality experiences and the Virgin brand's reputation for excellence. |
| Tinggly | Tinggly offers a unique twist on gifting by providing "experience gift boxes" that allow recipients to choose from a wide selection of experiences worldwide. Their global reach and flexibility make them stand out. |
| Cloud 9 Living | Cloud 9 Living specializes in providing memorable experiences across the United States. They focus on tailored, regional experiences, making it an ideal choice for those looking for experiences in specific locations. |
| Experience Days | Experience Days offers a variety of gift experiences, from spa breaks to adventure activities. They are known for their competitive prices and straightforward booking process, making gifting hassle-free. |
| Groupon | Groupon provides a wide range of deals, including discounted experiences and activities. While not exclusively an experience provider, Groupon is a popular choice for finding budget-friendly gift options. |
| Adrenaline | Adrenaline is a go-to platform for adventure seekers, offering adrenaline-pumping experiences like skydiving and rally driving. Their focus on thrilling adventures sets them apart in the gift experience market. |
| Xperience Days | Xperience Days offers a variety of experiences, with a focus on personalized gift options. They stand out for their ability to create custom experiences based on the recipient's preferences and interests. |