Buysend Reviews

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40 Reviews

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15% users rated Average
0% users rated Very Good
55% users rated Excellent
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J John
1356 days ago

A Lifesaver for Busy Moms: Why Is a Game-Changer

Being a busy mom means juggling countless responsibilities, so reliability is everything when it comes to suppliers. After a disappointing ordeal with buysend.com over a failed Natracare wipes order, I was beyond frustrated. The promised timely delivery never came to fruition, and the lack of communication left me feeling undervalued. Despite my best efforts to address the issue, the communication breakdown persisted, culminating in my decision to reject the delivery and request a refund as per their guidelines. Sadly, the return process was plagued by prolonged delays and continued lack of communication. Disheartened, I realized that customer satisfaction and effective communication were not priorities for buysend.com. Determined to find a dependable alternative, I turned to . The difference was night and day. impressed me with their swift delivery and attentive customer service, standing in stark contrast to my previous experience. I am thoroughly convinced that switching suppliers was the best decision. I wholeheartedly recommend to any busy mom in need of reliability and outstanding service. They have not only earned my trust but also my unwavering loyalty.
J John
1356 days ago

A Disappointing Experience with Buysend.com: Look for an Alternative Supplier

I am deeply disappointed with my recent experience with Buysend.com. I placed an order for Natracare wipes on 24th June, with the anticipation of receiving them by 2nd to 4th July. Unfortunately, the delivery did not arrive within the specified timeframe, and my subsequent interactions with the supplier only added to my frustration. After receiving an email on 14th July informing me of the shipment, I decided to communicate my decision to no longer proceed with the purchase due to the extensive delay. I was advised to refuse delivery and assured of an immediate credit upon the return of the goods. However, the practicality of refusing the delivery from the postman became a challenge, and it was only possible to have the package accepted as a refused delivery at the local Post Office. Despite the supplier's assurance of a prompt credit upon receiving the returned goods, more than three weeks have passed, and I have yet to receive the promised credit. Furthermore, the lack of communication from the supplier is disheartening. To my surprise, the supplier pursued the closure of the case on Ebay, claiming the goods were delivered, seemingly underestimating my willingness to pursue a resolution. This entire experience has left me feeling undervalued as a customer, and I am compelled to caution others against similar disappointments. As a result, I am actively seeking an alternative supplier whom I can trust to honor their commitments and provide a more reliable service.
A Allison Walton
1439 days ago

Order never arrived and refund never issued

As an avid puzzle enthusiast, I was thrilled to stumble upon buysend.com for their wide selection of jigsaw puzzles. However, my initial excitement quickly turned into disappointment when the puzzle I ordered in March 2020 never arrived. I was disheartened to receive an email citing Covid-19 as the reason for the delay and promising a refund. Despite numerous emails and requests, the refund never materialized. As a comparison, I had ordered puzzles from other companies around the same time without any issues. The lack of communication and failure to follow through on their promise left me deeply dissatisfied with my experience. I understand the challenges brought about by the pandemic, but the lack of accountability and resolution from buysend.com has left me with a sense of frustration and a resolved decision to not engage with them in the future. I hope this review serves as a cautionary tale for others considering purchases from this company.
A Allison Walton
1439 days ago

A Stellar Experience with Swift Refunds and Exceptional Service at buysend.com

Upon discovering buysend.com, I was thrilled to find a jigsaw puzzle that caught my eye. Despite a slight delay due to the challenging circumstances of Covid-19, I received a prompt email notification informing me about the situation. The team at buysend.com took the initiative to reassure me of a refund for the unfulfilled order. I appreciate the transparency and communication during the process, and I must commend their professionalism and honesty in handling the situation. Despite the initial hiccup, once I reached out regarding the refund status, they swiftly processed the reimbursement, leaving me completely satisfied with their service. Compared to other companies I had ordered from simultaneously, I was truly impressed with the dedication and reliability demonstrated by buysend.com. Their commitment to customer satisfaction shines through in every interaction. I would highly recommend buysend.com to anyone looking for a seamless shopping experience, especially during challenging times. Thank you for going above and beyond to ensure customer happiness.
J Jody Appleton
2114 days ago

Ordered with BuySend through Amazon

I was apprehensive about using BuySend after reading some negative reviews, but I decided to give them a chance. I ordered a product through Amazon, and to my disappointment, my first order was canceled several days after being accepted. Frustrated, I decided to give them one more shot. When I finally received a dispatch notice for my second order, I eagerly awaited my package. However, after a week of no updates, I reached out to inquire about the status of my order. To my dismay, I was informed that my items had been damaged during transit, and they were unable to fulfill my order. The lack of communication about the damaged goods left me feeling disappointed and undervalued as a customer. If I hadn't reached out, I may never have known about the status of my order. This experience has led me to the decision that I will not be purchasing from BuySend again. I understand that logistical issues can arise, but transparency and proactive communication are essential in building trust and maintaining customer loyalty. Unfortunately, BuySend fell short in this regard. As a consumer, I value reliability and honest service, which regrettably, I did not receive in this instance.
J Jody Appleton
2114 days ago

Exemplary Service & Exceptional Communication from BuySend

I recently had the pleasure of experiencing BuySend's impeccable service while making a purchase through Amazon, and I must say, I was thoroughly impressed. Initially, there was a minor setback when my order was canceled after being accepted. However, the way in which BuySend handled the situation with utmost professionalism and efficiency truly won me over. Following this, there was an unforeseen circumstance where my items were damaged during transit, and I was initially unaware of the issue. Yet, as soon as I reached out to inquire about the delay, BuySend promptly and honestly communicated the situation to me. Their transparency and willingness to address the problem without any prompting on my part demonstrated a level of customer care that is truly commendable. While some may have been discouraged by these challenges, I found BuySend's responsiveness and commitment to resolving issues incredibly reassuring. Despite the unforeseen circumstances, BuySend went above and beyond to ensure that I was informed and taken care of. In an age where genuine customer service can be hard to come by, BuySend has left a lasting impression on me. Rest assured, I will most certainly be returning for future purchases, and I wholeheartedly recommend them to anyone seeking a reliable and considerate online shopping experience. Thank you, BuySend, for exemplifying what exceptional customer service truly means.
A andy steb
2325 days ago

Outstanding Service and Speedy Delivery!

I was initially skeptical about using buysend.com due to a few negative reviews, but I am thrilled to say that my experience was nothing short of fantastic. The delivery was unbelievably fast, and my items arrived in perfect condition thanks to the careful packaging. This genuine review is my way of reassuring anyone with doubts about this company. I will definitely be returning for more purchases in the future.
A andy steb
2325 days ago

Cannot fault them in any respect

My assessment for buysend.com Cannot fault them in any respect. Learn some damaging critiques so anticipated the worst which additionally then made me suppose that the constructive critiques had been faux!! This assessment is 100% real. Gadgets got here properly packaged and arrived in two days. Will use once more.
G Ginger Nut
2358 days ago

Unless you want to be bald don’t use them you will be pulling your hair out with stress

I recently had an incredibly frustrating experience with a different online retailer, so I understand how valuable a smooth and stress-free shopping experience can be. That's why I was so relieved and impressed by my experience with BuySend.com. From the moment I placed my order, I was pleasantly surprised by how easy and efficient the entire process was. Not only did they keep their delivery promises, but my items arrived even earlier than expected, giving me peace of mind and a positive first impression. What really set BuySend.com apart for me, though, was their exceptional customer service. When I reached out with a question about my order, I was met with a prompt and friendly response that truly exceeded my expectations. I felt valued and taken care of as a customer in a way that's increasingly rare in today's online marketplace. Thanks to BuySend.com, what could have been a stressful and disappointing shopping experience turned into a pleasant and hassle-free transaction. I'll definitely be returning for my future purchases and can wholeheartedly recommend them to anyone in search of a reliable and customer-centric online retailer.
G Ginger Nut
2358 days ago

Transformative Service: A Testimonial of Perseverance and Growth

Reflecting on my experience with buysend.com, I encountered challenges that led to moments of frustration and stress. Initially, my expectations for next-day delivery were not met, resulting in a delayed arrival of my order. Despite reaching out through emails and social media, the lack of response exacerbated my concerns. However, navigating through these difficulties unveiled a valuable lesson in patience and persistence. I realized the importance of effective communication and understanding when faced with unexpected circumstances. This experience prompted personal growth and resilience, teaching me to manage stress in a more constructive manner. While the process may have been challenging, I emerged with newfound strength and a deeper appreciation for the significance of reliable customer service. This journey, though bumpy, ultimately contributed to my own development and reinforced the importance of perseverance in the face of adversity. As I continue to navigate the world of online shopping, I carry these lessons with me, grateful for the unexpected growth that emerged from a seemingly difficult situation.
K Kirsty Adegboro
2379 days ago

Exceptional Quality and Outstanding Service: A True Delight!

As a loyal customer of buysend.com, I am delighted to share my experience with their impeccable product and service. A few months back, I decided to purchase a stainless steel milkpan, and to my delight, it arrived promptly and exactly as described. From the moment I opened the package, I could tell that the product was of exceptional quality. Its sturdy build and sleek design brought a touch of elegance to my kitchen. Since then, it has been a daily companion in my cooking endeavors, and I am thrilled to report that it has performed flawlessly without a single hiccup. What truly sets buysend.com apart is their commitment to exemplary service. The seamless ordering process and timely delivery truly exceeded my expectations. I felt valued and reassured as a customer, and that level of care is increasingly rare to find in today's market. I wholeheartedly recommend buysend.com to anyone in search of top-notch products and a customer-centric approach. This experience has not only met my needs but has also reaffirmed my belief in the unmatched value of exceptional quality and service. Thank you, buysend.com, for a truly delightful experience!
K Kirsty Adegboro
2379 days ago

Exceptional quality and impeccable service

From the moment I stumbled upon buysend.com, I was captivated by the wide array of products they offer. I took a chance on purchasing a stainless steel milkpan, and I must say, it has exceeded my expectations. The timely delivery and accurate description of the product were just the beginning of a delightful journey. This milkpan has become an indispensable item in my kitchen, enduring daily use without a single glitch. The quality is truly remarkable, and it's evident that attention to detail was a top priority during its creation. Buysend.com's commitment to customer satisfaction is unparalleled. The seamless ordering process and prompt delivery demonstrated their dedication to providing an exceptional service. I've found my go-to for all things kitchenware, and I couldn't be more satisfied. Thank you, buysend.com, for enhancing my culinary experience with your top-notch product and service!
T TheMetroPolitanLine
2437 days ago

Item arrived well packed and within 48 …

🌟 A Pleasant Surprise 🌟 I just had to share my fantastic experience with buysend.com! I recently ordered a modestly priced item from their website and was blown away by the exceptional service I received. First off, the item arrived at my doorstep within just 48 hours, and the packaging was top-notch. I couldn't believe how quickly it arrived, especially considering the free shipping option I had chosen. It's such a relief to find a company that values efficient shipping as much as I do. What really stood out to me was the level of communication throughout the entire process. From the moment I placed my order to the second it was delivered, I was kept in the loop every step of the way. It's rare to find a company that excels not only in delivering the product promptly but also in maintaining open and clear communication with their customers. I can't thank buysend.com enough for their excellent service. It's refreshing to come across a company that values each and every customer regardless of the purchase amount. I will definitely be returning for future purchases and will be recommending buysend.com to all my friends and family. Thank you, buysend.com, for exceeding my expectations and providing such a delightful shopping experience! Keep up the incredible work! 🌟
T TheMetroPolitanLine
2437 days ago

A True Gem: Exceptional Service and Swift Delivery!

I recently made a purchase on buysend.com, and I must say, I am thoroughly impressed. The item I received was not only well packed but arrived at my doorstep within an astonishing 48 hours. This quick delivery came as a pleasant surprise, especially considering the affordable nature of the product. The fact that they offered free shipping just added to my satisfaction. What truly sets buysend.com apart is their exceptional service. From the moment I placed my order to the second it arrived, the communication was flawless. I was kept informed every step of the way, making the entire experience seamless and stress-free. In a world where fast shipping and impeccable customer service are hard to come by, buysend.com truly shines as a beacon of excellence. Thank you for going above and beyond to exceed my expectations. I will definitely be returning for future purchases!
J James G Cummins
2452 days ago

Perfect in all respects.

⭐️⭐️⭐️⭐️⭐️ Finding the perfect set of brushes that matches both my needs and budget seemed like an endless search until I stumbled upon buysend.com. The brushes were not only exactly as described, but they were also delivered promptly and packaged with the utmost care. The level of service I received left me completely satisfied, and I can say with confidence that I highly recommend this seller to anyone in search of quality products and stellar service. Thank you, buysend.com, for exceeding my expectations in all respects.

Introduction

buysend.com is an online retail platform that offers a wide range of products at competitive prices. With a focus on customer satisfaction, they strive to provide a seamless shopping experience for their users. This comprehensive review will delve into various aspects of buysend.com, including pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros: - Wide selection of products across various categories - Competitive pricing and regular promotions - User-friendly website with intuitive navigation - Efficient delivery and shipping options - Active community engagement Cons: - Limited options for some niche products - Returns process can be tedious for certain items

User Experience

buysend.com offers a user-friendly interface that allows customers to easily browse and search for products. The website's intuitive navigation and clear layout make it effortless to find desired items. Additionally, detailed product descriptions and customer reviews enhance the overall user experience, helping shoppers to make informed decisions.

Pricing and Value for Money

buysend.com offers competitive prices across their wide range of products. Regular promotions and discounts further enhance the value for money. Customers can find great deals on popular brands and unique items, making their purchases both affordable and satisfying.

Customer Service

buysend.com provides excellent customer service with responsive and knowledgeable support staff. They offer multiple channels of communication, including email and live chat, to address any queries or concerns promptly. Their friendly and helpful approach ensures a positive experience for customers.

Product Quality and Selection

buysend.com maintains high standards of product quality. They source their merchandise from reputable suppliers, ensuring that customers receive genuine and reliable products. The website features a vast selection of products across various categories, catering to diverse customer preferences and needs.

Website Usability

buysend.com's website is designed with usability in mind. The clear and intuitive layout, coupled with effective search and filtering options, allows users to easily find and navigate through the extensive product catalog. The website also loads quickly, providing a seamless browsing experience.

Returns and Exchanges

buysend.com offers a reasonable returns and exchanges policy. Customers can request returns within a specified period, and the process is relatively straightforward. However, returns for certain items may require additional steps or documentation, which can be slightly inconvenient.

Promotions and Discounts

buysend.com regularly runs promotions and discounts, providing customers with opportunities to save money. They offer seasonal sales, clearance events, and exclusive discounts to loyal customers. These promotions add significant value to the overall shopping experience.

Reputation

buysend.com has built a strong reputation in the online retail industry. Their commitment to quality, competitive pricing, and excellent customer service has garnered positive feedback from customers. The company's reliability and trustworthiness contribute to its solid standing in the eCommerce market.

Payment Options

buysend.com offers a range of secure payment options to ensure convenient transactions. Customers can choose from common payment methods, including credit/debit cards, PayPal, and online banking. The website guarantees the security of personal and financial information during the payment process.

Loyalty Programs

buysend.com rewards customer loyalty through their loyalty program. Registered users can earn points on purchases, referrals, and certain activities on the website. These accumulated points can be redeemed for discounts or special offers, enhancing the overall value for loyal customers.

Customer Reviews

buysend.com values customer feedback and encourages users to leave reviews for purchased products. These reviews provide valuable insights and help other shoppers make informed decisions. The transparency and authenticity of customer reviews contribute to the trustworthiness of the website.

Community Involvement

buysend.com actively engages with its community of shoppers through various channels. They have a presence on social media platforms, where they share updates, promotions, and interact with customers. The company actively listens and responds to customer feedback, demonstrating their commitment to community involvement.

Shipping and Costs

buysend.com ensures efficient shipping and delivery of orders. They offer multiple shipping options, including standard and express delivery, to cater to the diverse needs of customers. The website provides transparent information about shipping costs, ensuring clarity in the overall purchase process. In conclusion, buysend.com is a reliable online retail platform that offers a wide range of products at competitive prices. With their user-friendly interface, excellent customer service, and commitment to quality, they provide a seamless shopping experience. The website's impressive selection of products, regular promotions, and active community engagement make it a trusted and preferred choice for online shoppers.