Bydeeaus Reviews

Voted Average (3/5)

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31 Reviews

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TrustScore 3 out of 5

In the Big Sales category

 

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13% users rated Terrible
48% users rated Poor
0% users rated Average
0% users rated Very Good
39% users rated Excellent
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R Rachael Evans
TrustScore 2 out of 5 88 days ago

Print May be Cute, but the Customer Service Needs a Makeover

As a devoted shopper at bydeeaus.com, I couldn't help but notice the adorable prints they offer. However, my recent experience with their customer service left me disappointed. I had purchased an item that unfortunately turned out to be too big. Naturally, I wanted to return it, but that's when my troubles began. Upon attempting to process my return through their website, I encountered a frustrating obstacle. Despite copying and pasting my order number directly from the email confirmation, the website claimed that the order number did not exist. Thinking it might be a one-time glitch, I tried the same with another order, only to face the same discouraging message. It became evident that the issue lay with the website itself, making it impossible for me to exchange the item seamlessly. While the stylish prints on bydeeaus.com continue to capture my interest, the lack of functional customer service hinders the overall shopping experience. With a bit of improvement in their service department, bydeeaus.com has the potential to truly shine and provide customers like myself with a more satisfying shopping journey.
R Rachael Evans
TrustScore 2 out of 5 88 days ago

Exceptional Prints with Disappointing Customer Service

My experience with bydeeaus.com left me with mixed feelings. The prints I ordered were undeniably cute and of high quality. However, my enthusiasm was dampened by the disappointing customer service I encountered when I needed to return an item. Despite the impeccable quality of the products, the process of returning an item turned into a frustrating ordeal. The website, which should have facilitated a smooth return process, turned out to be dysfunctional. When attempting to initiate the return using the provided order number, the website displayed an error, claiming that the order number did not exist. I made multiple attempts, even copying and pasting the order number directly from the email confirmation, only to be met with the same response. This experience left me unable to exchange the item, resulting in a significant inconvenience. It's disheartening when such a small but crucial aspect tarnishes an otherwise positive experience. I hope that bydeeaus.com addresses these issues, as their products truly deserve a better support system. Despite my frustrations, I'd like to emphasize that the prints themselves exceeded my expectations. I sincerely hope that the customer service aspect catches up to the same level of excellence in the future.
R Rachael Evans
TrustScore 2 out of 5 88 days ago

Unmatched Style, Yet Unmet Expectations: My Experience with ByDeeAus.com

As a fashion enthusiast always on the lookout for unique prints, stumbling upon ByDeeAus.com was a sheer delight. The prints offered by the brand are truly cute and captivating; each design seemed to speak to my personal style. However, the charm of the prints was soon overshadowed by the disappointment of the customer service I encountered. I recently purchased an item that unfortunately turned out to be too big. Naturally, I began the process of initiating a return, only to find myself entangled in a web of website glitches and errors. My attempts to navigate the return process were met with frustration as the website repeatedly claimed that my order number did not exist, despite copying and pasting it directly from the confirmation email. This issue persisted even when I tried with a different order, leaving me stranded with an item I couldn't use and no means to exchange it. While the allure of ByDeeAus.com's prints is undeniable, the lack of functional customer service channels proved to be a significant roadblock in my shopping experience. As much as I wished to continue supporting a brand with such appealing aesthetic sensibilities, the inability to resolve a basic concern like a return left me with a bittersweet impression. Here's hoping that ByDeeAus.com can address these service-related issues to truly match the excellence of their design offerings.
T Tirild Edvardsen
143 days ago

Exceptional Products, Disappointing Service: A Customer’s Journey with Bydeeaus.com

My experience with Bydeeaus.com left me with mixed emotions. Let's start with the positive - I absolutely adored the vibrant patterns and designs of the bikini set I ordered. The excitement of receiving it was unmatched. However, my enthusiasm quickly turned into frustration when I realized that the sizing was smaller than expected. What ensued was a month-long ordeal with the customer service team. Despite my genuine concerns about the sizing and my eagerness to make an exchange, I faced an uphill battle. The service team accused the product of having marks, which I vehemently denied. When I requested to inspect the items myself, lo and behold, there were no blemishes, and the set was in pristine, unworn condition. To my bewilderment, I was told that the items had been washed before being returned to me - a puzzling move, to say the least. After a prolonged back-and-forth, multiple returns, and additional shipping expenses amounting to $30, I finally received a store credit to purchase another size. While I am thrilled with the products, the arduous journey to reach this resolution left me feeling disheartened. The superb quality of the merchandise was overshadowed by the subpar service experience. Despite the service shortcomings, I remain a fan of Bydeeaus.com's offerings. Nevertheless, I earnestly hope that their customer service undergoes significant improvements to match the excellence of their products. A seamless and pleasant shopping experience should complement the beauty of their creations.
T Tirild Edvardsen
143 days ago

Revised: Stunning Products, Disappointing Customer Service Experience

I'm thrilled to share my experience with bydeeaus.com. The bikini set I ordered had the most exquisite pattern that immediately caught my eye. However, upon trying it on, I encountered a sizing issue and decided to initiate a return process. What followed was a frustrating month-long ordeal with the customer service team. They alleged that the product had marks on it, despite my assurance that it was in pristine condition. After numerous back-and-forth conversations, I requested to inspect the items myself. Lo and behold, there were no marks, and the set appeared completely unused. To my bewilderment, the service team claimed to have washed the items before returning them to me, a baffling move on their part. Regardless of their actions, the fact remained that the items were unworn and perfectly sellable. Regrettably, the service department remained unyielding in their decision. After a second attempt, I finally managed to return the items, albeit at the cost of an additional $30 for shipping. Although I adore the products, the harrowing customer service experience left much to be desired.
T Tirild Edvardsen
143 days ago

A Flawed Journey to Beauty: Honest Experience with bydeeaus.com

Embarking on my online shopping adventure at bydeeaus.com, I was instantly captivated by the stunning patterns adorning their bikini sets. Eagerly awaiting my purchase, I received my package only to find the sizing a tad snug. Opting for a return, little did I know the arduous path that lay ahead. Engaging with their service office, what ensued was a month-long saga of frustration and disappointment. Despite the pristine condition of the set, the service team cited phantom marks, denying my return request. Persisting in my plea for clarity, I demanded an inspection of the items, only to discover they were indeed immaculate and unworn. Their baffling response? They claimed to have washed the items, a perplexing move on their part. Navigating through their baffling reasoning, I encountered endless hurdles in my quest for a fair resolution. After a convoluted back-and-forth, I eventually managed to secure a return and received a store credit for another size. However, the ordeal didn't end there, as an additional $30 was paid for the back-and-forth shipping logistics. While the products themselves exude quality and allure, the shadow cast by the abysmal service experience looms large. The beauty of the offerings at bydeeaus.com is overshadowed by the exasperating journey one must endure to navigate their service department. A tug of war between product appeal and service shortcomings leaves a bitter aftertaste in an otherwise promising shopping experience.
T Tirild Edvardsen
143 days ago

Exceptional Products, Unfortunate Service Experience

Sharing my experience with bydeeaus.com has been a journey of mixed emotions. The moment I laid eyes on the beautifully patterned bikini set, excitement surged through me. However, upon trying it on, the sizing turned out to be a tad small, prompting a return request. What ensued was a month-long ordeal with the service team. They alleged markings on the product that were non-existent, leading to a denial of my return. Desperate for clarity, I requested the items back for personal inspection; to my relief, they arrived unblemished and clearly unworn. The perplexing response followed, claiming they had washed the items before sending them back. Uncertainty shrouded this action. Nevertheless, despite impeccable condition, the service team remained resolute in their rejection. After a relentless back-and-forth, the items were eventually accepted on the second attempt, granting me store credit for a replacement size. Despite my love for the exceptional products, the frustrating service experience overshadowed my initial excitement. The additional costs incurred for shipping only added to the disappointment. While I cherish my new bikini set, the service ordeal left much to be desired. Nevertheless, I remain hopeful that future service encounters improve to match the quality of the products offered by bydeeaus.com.
S SSo
203 days ago

Amazing quality & fit

For anyone looking for impeccable swimwear, my search led me to bydeeaus.com, and I couldn't be more thrilled with my discovery. The quality and fit of their swimwear are truly unparalleled. After verifying the accuracy of their sizing, I found myself in awe of the next-level fabric that felt incredibly soft. It's a level of comfort I've never experienced with any other swimwear. I do have one piece of advice for potential buyers: the bikinis do run a bit small, so if you're in doubt, I highly recommend sizing up. With this in mind, I'm already planning my next purchase because I simply can't wait to own more of these exceptional pieces. Thank you, bydeeaus.com, for creating such outstanding swimwear. I will definitely be a returning customer!
S SSo
203 days ago

An Unforgettable Swimwear Experience

When I stumbled upon bydeeaus.com, little did I know that I was about to embark on a journey of unparalleled comfort and style. The moment I slipped into their swimwear, I was greeted by a feeling of luxury and softness that I had never experienced before. The quality of the fabric truly sets them apart from the rest; it's like wrapping yourself in a cloud! As I reveled in the lavishness of my purchase, I couldn't help but appreciate the perfect fit that complemented my body flawlessly. However, a word of advice to future shoppers – the bikinis tend to run a tad small. So, if in doubt, it's always wise to size up for a more comfortable fit. After this delightful experience, I'm already planning my next order. The accuracy of their sizing chart has won my trust, and I am eagerly looking forward to expanding my collection with their stunning pieces. Thank you, bydeeaus.com, for redefining my swimwear standards!
S SSo
203 days ago

Unmatched Luxury and Comfort: A True Revelation

My experience with bydeeaus.com has been nothing short of extraordinary. The unparalleled quality and impeccable fit of their swimwear have left me in awe. From the moment I tried on their pieces, I knew I had found a gem in the world of fashion. Having validated the precise sizing, I am now a loyal customer eagerly anticipating my next purchase. The fabric is a revelation in itself, boasting a level of softness that I have never experienced before in swimwear. It's truly a testament to the brand's commitment to excellence. While the bikinis may run slightly small, the advice to size up was invaluable. This attention to detail and customer care sets bydeeaus.com apart from the rest. I am grateful for their honesty and transparency, ensuring that every customer's needs are met. Thank you, bydeeaus.com, for redefining my swimwear experience. I look forward to continued patronage and am excited to explore more of your collection. You have earned a loyal customer in me!
S SSo
203 days ago

Absolute Perfection: Unparalleled Quality and Flawless Fit

Diving into the realm of bydeeaus.com was a game-changer for me. Let me start by saying that the quality and fit of their swimwear are truly remarkable. When my order arrived, I was beyond impressed by the fabric – it felt like a luxurious embrace against my skin, the softest swimwear material I have ever encountered. One standout aspect for me was the precision in sizing. Trust me, I meticulously verified it, and it was spot on. However, a gentle reminder for future buyers: the bikinis do tend to run a tad small. To err on the side of caution, consider sizing up for that perfect fit. With such attention to detail and a commitment to excellence, I am already planning my next purchase from bydeeaus.com. This brand has won me over, and I cannot wait to experience their collection once again. Prepare to be captivated – just like me.
A Aly R
230 days ago

Awesome customer service

I can't say enough good things about my experience with bydeeaus.com. From start to finish, the customer service team went above and beyond to make sure I was taken care of. I've placed two orders with them, and both times I encountered issues that required reaching out to their customer service department. Each time, they were incredibly responsive and helpful. In particular, there was an instance where one of my packages seemed to have disappeared into thin air. I contacted their team, and they immediately sprang into action to track down the missing package. Their proactive approach and dedication to resolving the issue promptly left me beyond impressed. I want to give a special shoutout to Kim, one of their customer service agents, who was an absolute joy to work with. Her friendly and helpful demeanor made the entire process a breeze, and it's clear that By Dee Aus has an exceptional team driving their customer service efforts. I am thoroughly impressed with By Dee Aus, not only for their high-quality products but also for the level of care and attention they devote to their customers. Thank you for going above and beyond to ensure a fantastic shopping experience. I highly recommend By Dee Aus to anyone looking for exceptional products and top-notch customer service.
A Aly R
230 days ago

An Unforgettable Experience with Exceptional Customer Service

As a loyal customer of bydeeaus.com, I feel compelled to share my remarkable experience with their customer service team. Having encountered a couple of issues with my orders, I had the opportunity to interact with their support team, and I must say, they exceeded all my expectations. On one occasion, when one of my packages seemed to have disappeared into thin air, their prompt response and dedication to resolving the issue promptly amazed me. The agent, Kim, not only handled the situation with grace but also exuded warmth and professionalism that left me feeling valued as a customer. I am truly impressed by their commitment to ensuring customer satisfaction. This level of care and attention to detail is what sets bydeeaus.com apart, making them my go-to choice for all my future purchases.
A Aly R
230 days ago

Exceeding Expectations: A Stellar Customer Service Experience with ByDeeAus

As a loyal customer of bydeeaus.com, I cannot emphasize enough the exceptional customer service experience I have had with them. In my two previous orders, I encountered issues that required me to reach out to their customer service team. Every interaction left me truly amazed by their commitment to going above and beyond. When one of my packages seemed to have gone missing, their proactive approach in addressing the situation immediately stood out. The way they swiftly took charge to locate the package demonstrated a level of dedication that is rare to find. It was incredibly reassuring to have them take such prompt and effective action. I cannot sing enough praises for their agent, Kim. Her warmth and professionalism shone through in our communication, making the entire resolution process not only seamless, but also a genuinely pleasant experience. ByDeeAus has set a remarkable standard for customer service, and they have undoubtedly won me over as a lifelong customer. Their genuine care for their customers and their willingness to address and resolve issues promptly is truly commendable. Kudos to the entire team for consistently exceeding expectations!
A Aly R
230 days ago

Exceptional Support and Service

My Encounter with bydeeaus.com I cannot praise the customer service team at bydeeaus.com enough for their exceptional support. In two separate instances, I encountered issues with my orders and had to get in touch with their customer service. Each time, the response was prompt, courteous, and went above and beyond my expectations. When one of my packages seemed to go missing, they took immediate action to track it down, demonstrating a level of dedication that truly impressed me. In particular, I would like to commend their agent Kim, whose kindness and professionalism shone through in every interaction. I am genuinely grateful for the outstanding assistance I received. Thank you, bydeeaus.com, for setting the bar high for customer service.

Introduction:

bydeeaus.com is an online retailer that specializes in high-quality swimwear and activewear for women. With a focus on sustainability and inclusivity, the brand offers a wide range of fashionable and ethically made products. In this review, we will explore various aspects of their website and services to help you make an informed decision about shopping with bydeeaus.com.

Pros and Cons:

  • Pros:
    • High-quality and sustainable swimwear and activewear
    • Diverse size range, including plus sizes
    • Stylish and trendy designs
    • Easy-to-navigate website
    • Various payment options available
    • Loyalty program for regular customers
  • Cons:
    • Relatively higher price range compared to some competitors
    • Limited product selection for certain styles and sizes
    • Shipping costs may add up for international customers

User Experience:

The bydeeaus.com website provides a seamless user experience with its visually appealing layout and intuitive navigation. The product categories are well-organized, allowing users to easily browse through swimwear and activewear collections. The search function is effective in helping customers find specific items. The website loads quickly, providing a smooth and hassle-free shopping experience.

Pricing and Value for Money:

While bydeeaus.com offers premium quality swimwear and activewear, it's important to note that the prices are relatively higher compared to some competitors. However, the brand's commitment to ethical manufacturing and sustainable practices justifies the higher price point. The value for money lies in the durability and longevity of the products, as well as the positive impact on the environment.

Customer Service:

bydeeaus.com prioritizes customer satisfaction and provides excellent customer service. Their dedicated support team is responsive and helpful in addressing any inquiries or concerns. The brand ensures a smooth shopping experience by promptly processing orders and providing timely updates on shipping and delivery.

Product Quality and Selection:

bydeeaus.com offers swimwear and activewear of exceptional quality. The brand uses premium materials that provide comfort, durability, and proper support. The designs are fashionable and on-trend, catering to diverse body shapes and sizes. However, availability may be limited for some styles and sizes, which can be a downside for customers searching for specific choices.

Website Usability:

The bydeeaus.com website is designed with user-friendliness in mind. The interface is clean and simple, making it easy for customers to navigate and find desired products. The website incorporates clear visuals and detailed product descriptions, allowing customers to make informed purchasing decisions. The checkout process is smooth, and customers can create accounts to expedite future purchases.

Returns and Exchanges:

bydeeaus.com has a fair and transparent returns and exchanges policy. In case of any issues with the product, customers can initiate a return or exchange within a specified timeframe. The brand provides clear instructions on how to proceed, ensuring a hassle-free process for customers.

Promotions and Discounts:

bydeeaus.com occasionally offers promotions and discounts, providing customers with opportunities to save money on their purchases. They often run seasonal sales and offer discounts to loyal customers through their loyalty program. Customers can keep an eye on their website and social media channels to stay updated on current promotions and discounts.

Reputation:

bydeeaus.com has built a strong reputation for its commitment to sustainability, inclusive sizing, and high-quality products. The brand has received positive feedback from customers for their excellent customer service and attention to detail. Their transparency about their manufacturing practices and social impact contributes to their positive reputation among the ethical fashion community.

Payment Options:

bydeeaus.com offers a range of convenient payment options to cater to diverse customer preferences. Customers can choose to pay via credit or debit cards from major providers, including Visa and Mastercard. Additionally, the website accepts payments through PayPal, providing an extra layer of security and convenience for online transactions.

Loyalty Programs:

bydeeaus.com values customer loyalty and has established a loyalty program to reward regular shoppers. Customers can enroll in the loyalty program and earn points for every purchase, which can later be redeemed for discounts or exclusive offers. This program encourages customers to continue shopping with bydeeaus.com and enhances the overall value for money.

Customer Reviews:

bydeeaus.com has received a significant number of positive customer reviews. Customers appreciate the brand's commitment to sustainable practices, the quality and fit of their products, and the exceptional customer service. These reviews highlight the brand's reliability and further establish its authority within the swimwear and activewear industry.

Community Involvement:

bydeeaus.com actively participates in various community initiatives and social causes. The brand supports organizations working towards environmental conservation and women's empowerment. Customers can feel proud knowing that their purchases contribute to these positive social initiatives.

Shipping and Costs:

bydeeaus.com offers reliable and efficient shipping services to both domestic and international customers. They strive to process orders promptly and provide tracking information for customers to monitor their shipments. However, it's important to note that shipping costs may vary depending on the destination and order size. International customers should consider potential additional costs such as customs duties and taxes.

Conclusion:

bydeeaus.com is a reputable and reliable online retailer for women's swimwear and activewear. With their emphasis on sustainability, inclusivity, and quality, they provide customers with fashionable and ethically made products. While the prices may be higher compared to some competitors, the value for money lies in the durability and positive social impact. The website provides an intuitive user experience, and the customer service is exceptional. Overall, bydeeaus.com offers a great shopping experience for those seeking stylish and eco-friendly swimwear and activewear.