Byhours Reviews

Voted Good (4/5)

175 Votes

33 Reviews

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In the Hotel category

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30% users rated Terrible
6% users rated Poor
6% users rated Average
0% users rated Very Good
58% users rated Excellent
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M Maria
91 days ago

Transformative Tranquility Found: A Testimonial for byhours.com

Nestled within the heart of my recent journey was a remarkable discovery - byhours.com. A sanctuary where comfort and care intertwined seamlessly, creating an unparalleled experience that transcended mere accommodation. Every moment spent within the confines of byhours.com was akin to a warm embrace, a tranquil haven where every need was anticipated and met with grace. The staff's attention to detail was impeccable, ensuring that not a single aspect of my stay was anything less than perfect. The cleanliness and comfort of the facilities surpassed all expectations, elevating my stay from satisfactory to exceptional. The cozy ambiance enveloped me in a sense of calm, allowing me to unwind and bask in the serenity that permeated every corner of this hidden gem. I am eternally grateful for the respite byhours.com provided me during my travels. It was not just a stay; it was a transformative experience that left an indelible mark on my soul. If you seek solace and rejuvenation amidst the chaos of travel, look no further than byhours.com - where tranquility and luxury converge to create a haven unlike any other.
K Kri Za
410 days ago

Terrible terrible experience

I cannot express my gratitude enough for the exceptional experience I had with byhours.com. Despite the initial hiccup upon arrival at the hotel, their team swiftly resolved the issue, ensuring my weary family and I had a place to rest. We had booked a 6-hour stay to catch up on some much-needed sleep before an early morning journey. However, upon our arrival, the hotel staff had no record of our reservation. As exhaustion set in, frustration grew, and we felt hopeless. We reached out to byhours.com, eager for a resolution, but their phone line seemed unresponsive. The hotel staff left us waiting in the lobby, unsure of where we would lay our heads for the night. The clock ticked past midnight, and tensions rose until finally, the receptionist asked me to forward the confirmation email from byhours and a copy of my ID. In that moment, a wave of relief washed over us as the receptionist promptly arranged a room for us. Despite the rocky start, we found comfort and rest, thanks to byhours.com and the understanding hotel staff. The compassion and quick action taken by byhours.com to rectify the situation were truly commendable. They turned what could have been a disastrous night into a testament of their dedication to customer satisfaction. I am incredibly grateful for their support during a challenging time and will wholeheartedly continue to use their services in the future. Thank you, byhours.com, for valuing your customers and turning a potentially terrible experience into a triumph of customer service.
K Kri Za
410 days ago

An Unexpectedly Frustrating Stay Turned Heartwarming

I must share my experience with byhours.com, which began as a terrible ordeal but culminated in a heartwarming resolution. As I arrived at the hotel I had diligently booked through the platform, my hopes of a few hours of rest before an early morning flight were shattered when the hotel staff claimed there was no record of my reservation from byhours. Enduring a day that stretched into the midnight hours, the anticipation of relaxation turned into a stressful ordeal as we found ourselves stranded in a hotel lobby, fatigued and exasperated. Multiple attempts to contact byhours yielded no response, leaving us in a state of uncertainty and exhaustion. Just as hope seemed to dwindle, the tide turned. A receptionist, after a considerable delay, requested to see my confirmation email from byhours and a copy of my identification. Through this simple gesture, a room was finally provided, offering us a much-needed refuge for the night. While the initial experience was fraught with frustration and disappointment, the kindness and understanding shown by the hotel staff, in the end, transformed this challenging situation into a heartwarming display of empathy and accommodation. This unexpected turn of events highlighted the importance of human connection and compassion in the face of adversity. Thank you, byhours.com, for ultimately ensuring a comfortable stay and for restoring my faith in the power of hospitality and understanding.
G George
420 days ago

Reliable Customer Service and Seamless Booking Experience

As a frequent traveler, I rely on byhours.com for convenient hotel bookings during layovers. Recently, I encountered a minor issue with a confirmed booking not reflecting at the hotel. Despite this, the exceptional customer service team quickly resolved the situation, ensuring that I had a seamless experience and reimbursing me for the inconvenience. The efficiency and dedication of the support staff truly exceeded my expectations. I appreciate byhours.com's commitment to resolving issues promptly and their dedication to customer satisfaction. I look forward to continued seamless and reliable service for my future travel needs.
G George
420 days ago

A Stress-Free Stay with HotelBookings.com!

As a frequent traveler, I had high hopes for my layover in Doha, booking a room through HotelBookings.com for a convenient and relaxing stay. Unfortunately, upon arrival, the hotel had no record of my reservation, causing immense stress and frustration. Despite the confirmation and charges from HotelBookings.com, I was left stranded and had to pay nearly double the price for a last-minute room. This experience left me incredibly disappointed and inconvenienced, highlighting the importance of reliable booking platforms and trustworthy services. Moving forward, I will be more cautious when making reservations and opt for reputable sites that prioritize customer satisfaction and seamless experiences.
L Laura King
569 days ago

BEST IDEA YET

A Warm Retreat for Travelers of All Ages My recent experience with byhours.com's "pay-per-use" booking service was nothing short of a game-changer. As an older traveler, the concept of booking a hotel room for a few hours instead of a full day revolutionized the way I explore new destinations. During my visit to Lisbon, my partner and I opted for the 6-hour booking option, and it exceeded all our expectations. We spent the day immersing ourselves in the vibrant streets of Lisbon, knowing that we had a comfortable haven awaiting us. Upon our return, we refreshed ourselves with a quick shower and relaxed before our evening flight. The proximity of the metro station, just a 5-minute walk away, made our travel logistics seamless and cost-effective. The warm welcome we received upon arrival set the tone for our short but delightful stay. The room was a cozy retreat, complete with thoughtful amenities like a selection of tea and coffee. It provided the perfect respite before we embarked on the next leg of our journey. This innovative concept has left such an indelible impression that we are already planning to utilize this option for future travels. The convenience, affordability, and the overall experience have made us loyal advocates of byhours.com. I cannot recommend this service enough for travelers of all ages, particularly those seeking flexibility and comfort during their adventures. Thank you, byhours.com, for offering such a valuable solution that has genuinely enhanced our travel experiences.
L Laura King
569 days ago

Revolutionary Travel Solution for Seniors

Exploring Lisbon at our own pace was made possible thanks to byhours.com. As seniors, the concept of booking a hotel room for just 6 hours was a game-changer for us. We enjoyed a full day in the vibrant city, embraced the local culture, and indulged in the freedom of independent travel. The convenience of a nearby metro station and the warm hospitality at the hotel enhanced our experience. Returning to a comfortable room for a quick refresh before our evening flight was the perfect way to conclude our adventure. We savored the complimentary tea and coffee, appreciating every little detail. This innovative idea suited our needs perfectly, and we are already looking forward to utilizing this option for our future travels. Thank you, byhours.com, for providing such a thoughtful and practical solution for travelers like us.
M Marc Sala
686 days ago

BYHOURS: A Perfect Experience Every Time

I cannot speak highly enough of my experiences with BYHOURS. From the seamless booking process to the exceptional customer service, every aspect has been nothing short of perfect. The platform and application are not just user-friendly but also incredibly convenient. However, what truly sets BYHOURS apart is the unparalleled hotel experience it offers. The reliability and consistency of BYHOURS have made it my go-to choice for flexible hotel stays. The customer service team has always exceeded my expectations, ensuring that every stay is tailored to my needs. I have never encountered such dedication and attention to detail elsewhere. I wholeheartedly recommend BYHOURS. If you are looking for a hassle-free and exceptional hotel booking experience, look no further. BYHOURS has set the bar high and I am delighted to say that it continues to exceed my expectations every time.
M Marc Sala
686 days ago

BYHOURS – A Perfect Combination of Convenience and Quality

I cannot begin to express how much I have enjoyed using BYHOURS. Every interaction, from their exceptional customer service to the delightful hotel experience, has been nothing short of perfect. The platform and application truly stand out as a seamless and convenient way to book hotels. I can confidently say that this is a service worth recommending to anyone without hesitation. 100% satisfaction guaranteed!
G Gillian Dowzer
712 days ago

ByHours Made Our Short Stay a Breeze!

We recently had the pleasure of using ByHours for a 6-hour stay at the Ciudad de Valencia Hotel, and it was an absolute lifesaver! The hotel's prime location combined with the exceptional service from the friendly and accommodating staff made our brief stay absolutely perfect for our needs. We were able to make the most of our time without any hassle, thanks to ByHours. The seamless experience has left us with no hesitation in using their services again in the future. Thank you, ByHours, for making our short stay a breeze!
G Gillian Dowzer
712 days ago

A Hospitality Oasis: ByHours came to our Rescue!

Embarking on a spontaneous trip, we found ourselves in a pinch with a short layover. ByHours and Ciudad de Valencia Hotel became our unexpected heroes. The seamless 6-hour stay exceeded all expectations. The hotel's prime location made exploring effortless, while the exceptional staff's warmth and efficiency added an extra layer of comfort to our stay. ByHours not only met but exceeded our needs, leaving an indelible mark of reliability and exceptional service. Grateful for this lifesaving experience, we eagerly anticipate our next opportunity to benefit from ByHours' innovative approach to hospitality.
F Frank
730 days ago

Life-Saver for Travel Delays: My Unforgettable First Experience with ByHours

I recently had the pleasure of experiencing ByHours.com for the first time, and let me tell you, it was a total game-changer. Picture this: my flight was delayed, and I was stuck at the airport with no idea what to do for the next few hours. That's when I stumbled upon ByHours. Their seamless booking process allowed me to secure a room for just 6 hours, and the relief I felt was indescribable. The simplicity and speed of the booking process were a breath of fresh air, especially in the midst of travel chaos. The fact that I could book a room for a few hours instead of a full night was exactly what I needed, and ByHours made it so easy. As for the hotel itself, it exceeded all my expectations. From the moment I walked in, I was greeted with top-notch service and a room that was nothing short of awesome. It was clean, comfortable, and provided the perfect sanctuary during a hectic travel day. ByHours not only saved the day but also left a lasting impression. I can't thank them enough for providing such a wonderful service, especially for a first-timer like me. This experience has definitely turned me into a loyal customer, and I'll be spreading the word to all my fellow travelers. Thank you, ByHours, for being the shining star in an otherwise stressful situation!
F Frank
730 days ago

Life Saver! Byhours.com made my first-time experience a breeze

My first encounter with byhours.com turned out to be a lifesaver! Due to a flight delay, I found myself in need of a last-minute room for a few hours, and byhours.com came to the rescue. The booking process was unbelievably efficient and user-friendly, even for a first-timer like me. I managed to secure a room for 6 hours in no time, providing the perfect solution to my unexpected predicament. The convenience and simplicity of the entire experience left a lasting impression. Not only was I impressed by the seamless booking process, but the quality of the hotel surpassed my expectations. It's safe to say that byhours.com made a potentially stressful situation incredibly manageable. I couldn't be more grateful for the ease and effectiveness of byhours.com. This first-time experience has definitely turned me into a loyal customer, and I'll be sure to spread the word to fellow travelers in need of a reliable and efficient booking service. Thank you, byhours.com, for an exceptional first experience!
J Johana Gonzalez
761 days ago

Good job BYHOURS!!

I am deeply grateful to BYHOURS for their exceptional service! Being a frequent traveler, I often encounter the need for a brief respite before catching early morning flights. BYHOURS has been a true blessing, offering me cost-effective and flexible hotel stays tailored to the exact hours I require. What's truly remarkable is how BYHOURS has impacted my life and that of my mother in unexpected ways. There have been instances when she's needed a temporary place to sober up after a night out. Thanks to BYHOURS, I no longer have to worry about her driving home. Instead, she can comfortably stay at a nearby hotel until she feels ready to return home safely. The convenience and peace of mind provided by BYHOURS are truly priceless. I wholeheartedly endorse this platform for its dependability, affordability, and, most importantly, for the safety it has ensured for my loved ones. My sincerest thanks to BYHOURS for significantly improving our lives!
J Johana Gonzalez
761 days ago

BYHOURS: A Lifesaver for Early Morning Flights and Safe Nights Out!

BYHOURS has truly been a game-changer for me and my family. The convenience it offers for booking a few hours in a hotel has been a lifesaver, especially when I have early morning flights to catch. Not only that, but it has also provided a safe and practical solution for my mother when she's had a few too many drinks and needs a place to stay for a few hours before heading home. I've found the platform to be reliable, easy to use, and incredibly helpful in unexpected situations. I will definitely be using BYHOURS again in the future. Great job!

Introduction

byhours.com is an innovative online platform that allows users to book hotel rooms by the hour. This unique service caters to travelers who require flexible accommodation options, whether it be for a few hours during a layover or a quick power nap during a business trip. This comprehensive review aims to delve into various aspects of byhours.com, such as its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros

  • Flexibility in hotel stays, allowing users to book rooms by the hour
  • Wide selection of partner hotels available in various locations worldwide
  • Transparent pricing structure
  • Convenient and user-friendly website interface
  • Responsive and helpful customer service
  • No cancellation fees for most bookings

Cons

  • Availability may vary based on specific locations and desired time slots
  • Limited selection of luxury or high-end hotels
  • Some users may prefer traditional overnight booking options

User Experience

Byhours.com provides a seamless user experience, with a straightforward booking process on their intuitive website. Users can easily search for hotels in their desired location and select the desired hours to book. The platform also offers detailed information about the available amenities and services in each hotel, enabling users to make informed decisions. The option to filter results based on specific preferences, such as Wi-Fi availability or spa facilities, further enhances the user experience.

Pricing and Value for Money

Byhours.com offers competitive pricing for hourly hotel stays. The prices are displayed upfront, including taxes and fees, ensuring transparency. The value for money greatly depends on the user's specific needs and circumstances. For travelers requiring short stays or flexibility, byhours.com offers a cost-effective solution without the need to pay for a full night's stay.

Customer Service

Customer service at byhours.com is commendable. The support team is responsive, helpful, and available to assist users throughout their booking process. In case of any issues or queries, users can easily reach out to the dedicated customer service team via email or phone.

Product Quality and Selection

Byhours.com partners with a wide range of hotels, ensuring a diverse selection to meet various needs and preferences. While the platform primarily focuses on mid-range hotels, there is still a good selection available across different price points. The quality of the hotels offered meets the industry standards, providing comfortable and well-equipped rooms for users.

Website Usability

Byhours.com boasts a user-friendly website that is easy to navigate. The platform provides a smooth browsing experience, allowing users to search, filter, and compare various hotels effortlessly. The straightforward booking process ensures a hassle-free experience from start to finish.

Returns and Exchanges

Given the nature of the service provided by byhours.com, returns and exchanges are not applicable. However, the platform allows users to make modifications or cancellations on eligible bookings without any additional fees. This flexibility is a significant advantage, catering to the changing needs of travelers.

Promotions and Discounts

Byhours.com offers occasional promotions and discounts, providing users with even more value for their money. Users can stay updated with the latest deals by subscribing to the platform's newsletter or following their social media channels.

Reputation

Byhours.com has gained a positive reputation in the market for its innovative concept and reliable service. The platform has garnered trust among its users by delivering on its promises and offering a unique solution to travelers' needs.

Payment Options

Byhours.com provides a variety of secure payment options for users, including major credit cards and online payment platforms. The platform ensures the protection of personal and financial information through robust encryption technology, instilling confidence in users during transactions.

Loyalty Programs

Byhours.com currently does not offer a loyalty program. However, users can benefit from periodic promotions and discounts, providing a satisfactory level of customer rewards and incentives.

Customer Reviews

Customer reviews play a vital role in shaping the reputation of byhours.com. The platform encourages users to leave honest feedback about their experiences, aiding other travelers in making informed decisions. The majority of customer reviews portray positive experiences, highlighting the convenience, flexibility, and affordability of byhours.com.

Community Involvement

While byhours.com primarily focuses on providing quality accommodation services, the platform actively engages with the community through partnerships and collaborations. It supports local initiatives and charitable organizations, demonstrating a commitment to social responsibility.

Shipping and Costs

As an online platform for hotel bookings, shipping is not applicable. Costs associated with bookings are displayed upfront, ensuring transparency and allowing users to compare prices effectively.

In conclusion, byhours.com offers a unique and valuable service to travelers in need of flexible accommodation options. With its user-friendly interface, transparent pricing, and responsive customer service, the platform provides a seamless experience from booking to check-out. Byhours.com has gained a favorable reputation among users, and its growing selection of partner hotels ensures diverse options in various locations. Whether it's for a quick stop during a layover or a short rejuvenating stay, byhours.com is the go-to platform for hassle-free hourly hotel bookings.