C-and-a Reviews

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38 Reviews

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An Unexpected Blessing in Disguise

My heartfelt experience with c-and-a.com surpassed all expectations. Initially skeptical, I encountered a delightful surprise while returning an item – instead of a standard refund, I received credit for future purchases. This unique approach, although unconventional, opened up a world of shopping possibilities that I had not considered before. Furthermore, the quality of the products exceeded my expectations, proving that sometimes diamonds can be found in unexpected places. In addition, any concerns I had about customer service dissipated as their team went above and beyond to address my queries promptly and courteously. I wholeheartedly recommend c-and-a.com for their innovative solutions, superior product quality, and exceptional customer service. What started as skepticism transformed into a pleasant revelation, making my shopping experience truly memorable and worthwhile.

Turning a Negative Experience into a Positive One: Empathy and Inclusivity at C&A

As a customer, every interaction counts when it comes to shaping our perception of a brand. Unfortunately, one unpleasant encounter can overshadow numerous positive experiences. Recently, I found myself in a distressing situation at the C&A store in Veenendaal, Utrecht. The incident involved a deeply concerning display of racism and hostility that left me feeling unwelcome and uncomfortable. From the beginning, a staff member's behavior made me question my safety in a place that should have been welcoming and inclusive. The situation escalated when an elderly woman accused me of theft, disregarding my explanations and language barriers. Despite my attempts to seek understanding and resolution, the encounter took a turn for the worse when her manager intervened, displaying a lack of empathy and willingness to listen. It was disheartening to experience such blatant discrimination and mistreatment in a retail setting. While the incident left me shaken, I choose to share my experience not out of resentment but in the hopes of fostering change. Customer feedback is a powerful tool for organizations to learn and grow. By addressing issues of racism, discrimination, and inequity head-on, C&A has the opportunity to reaffirm its commitment to inclusivity and customer care. I believe that genuine empathy and inclusivity can transform negative experiences into positive ones. It is my hope that C&A will take this feedback to heart, striving to create a welcoming environment for all customers, regardless of background or ethnicity. Every voice matters, and every customer deserves to feel valued and respected.

A Journey of Disappointment Transformed into Resilience

Ever found yourself lost in the labyrinth of online shopping, only to be met with the worst possible experience? That's exactly where I found myself when I delved into the realm of c-and-a.com. At first, a glimmer of excitement sparked as I placed my order, eagerly anticipating its arrival. However, my enthusiasm quickly waned as the order seemed to vanish into thin air within their system, despite the money being swiftly deducted from my account. Thus began a month-long odyssey of trying to reclaim what was rightfully mine. Through countless calls and emails, I navigated the maze of customer service, where each response seemed more baffling than the last. Promises of refunds followed by empty waiting periods, assurances of specialist intervention culminating in confusion about a mere reservation – the journey was filled with more twists and turns than a suspenseful novel. One consistent thread in this chaotic tapestry was the absence of my hard-earned money, a haunting reminder of the unresolved issue at hand. Despite the perpetual loop of false hopes and dead ends, I found a glimmer of resilience within me, pushing through the frustration and confusion. Today, as I receive yet another email promising specialist intervention, I stand at the crossroads of disappointment and determination. While the road with c-and-a.com may have led me through the worst experience imaginable, it has also illuminated my strength in the face of adversity. This saga of trials and tribulations has taught me valuable lessons in patience, perseverance, and the unwavering belief in my own tenacity. Though the path with c-and-a.com may end here for me, the journey of growth and resilience continues, proving that even amidst the worst, there is room for personal transformation.

Exceptional Customer Support and Service from C&A

I recently experienced some technical issues while placing an order on c-and-a.com and had to reach out to their customer support team for assistance. Despite the initial challenges, I was amazed by the exceptional level of customer support and service provided by C&A. The representative I spoke to over the phone was extremely patient, understanding, and went above and beyond to assist me in resolving the issue. Not only did the customer support team promptly address the technical problem, but they also took the time to ensure that my order was successfully processed without any further inconvenience. Their professionalism and dedication to resolving my issue left a lasting positive impression on me. I truly appreciate the outstanding support I received from C&A, and I am grateful for their commitment to ensuring customer satisfaction. This experience has solidified my trust and loyalty to their brand, and I look forward to continuing to shop with them in the future. Thank you, C&A, for your exceptional customer support and service!

Resilience and Disappointment: My Experience with C-and-A.com

Embarking on a journey to revamp my wardrobe, I eagerly placed an order on c-and-a.com, radiating excitement as I envisioned my new clothing pieces. My enthusiasm, however, quickly turned into dismay as a technical glitch led to the cancellation of my order. Despite receiving an email instructing me to re-submit my order, the same unfortunate scenario unfolded not once, not twice, but thrice. With a flicker of hope remaining, I decided to give it one more shot, opting to use a different payment card. Alas, my optimism was dashed yet again when the same issue persisted. Frustration mounting, I reached out to C&A's customer service via phone, only to receive a lackluster response urging me to repeat the order process – for the fourth time. The absence of an apology further exacerbated my disappointment, compounded by the fact that my payment card had been charged multiple times without any sign of a refund. In my interactions with C&A, I had anticipated personalized assistance and a resolution to rectify the situation. Alas, my experience left me disheartened and questioning the integrity of the brand's customer service. While the road may have been fraught with obstacles and setbacks, I remain hopeful that C-and-A.com will address these issues, ensuring that other customers do not encounter similar challenges. Amidst the disappointment lingers a glimmer of resilience, a belief that every customer's voice deserves to be heard and valued in the realm of online shopping.

Exceptional Products, Disappointing Customer Service

As a dedicated shopper at c-and-a.com, I cannot help but express my disappointment with the customer service experience. Although the products and website functionality are exceptional, the same cannot be said for the customer service. I reached out three times with simple requests, but each time I was met with unhelpful responses and a lack of understanding. My requests to extend the in-store item hold, contact the store directly, and provide alternative contact methods were met with either incompetence or disinterest. It is disheartening to see such a stark contrast between the quality of the products and the lacking customer service. Despite the convenience of online shopping, the absence of effective customer support invariably impacts the overall experience. Regrettably, this has led to the loss of a loyal customer. I hope c-and-a.com addresses this issue, as the exceptional products deserve customer service to match.

From Frustration to Disappointment: My Experience with C-and-a.com

When I stumbled upon C-and-a.com, I had high hopes for a seamless shopping experience. Unfortunately, my expectations were quickly shattered, leaving me feeling utterly frustrated. The customer service at C-and-a.com is nothing short of a letdown. I found myself in a predicament where I needed some assistance from their customer service team. Despite calling them not once, not twice, but three times, I was met with sheer disappointment each time. My simple requests were met with incompetence - from asking to keep items in the store a little longer to requesting contact information for the store, it seemed like an impossible feat for them to handle. The lack of helpfulness and knowledge displayed by the customer service representatives left me perplexed. Instead of receiving the assistance I desperately needed, I was met with robotic responses and dead ends. The reliance on automated replies online only added to my frustration, pushing me further away from considering them for any future purchases. To C-and-a.com, I say this with a heavy heart - you have lost a once-loyal customer. The impeccable service that I had hoped for was nowhere to be found, and all I was left with was a bitter taste of disappointment.

It was such an horrible delivery…

I recently had the most disappointing delivery experience with c-and-a.com. As a customer from Belgium, I was eagerly anticipating the arrival of my winter jacket, only to discover that the package had been sent to a nearby store for collection, instead of being delivered to my home. This unexpected turn left me feeling frustrated and dissatisfied, especially considering that I am still waiting for my purchase as I write this review. I must say that the entire ordeal has left me deeply disappointed with the service provided. The unnecessary delay in receiving my order, compounded by the fact that it was simply being sent to a nearby store, has left me questioning the efficiency of the workers responsible for handling such crucial tasks. It's disheartening to experience such a lack of care and diligence from a brand that I had placed my trust in. My hope is that c-and-a.com takes this feedback seriously and addresses the need for improvement in their delivery process. Customers should be able to rely on a seamless and efficient delivery service, and it is evident that there is room for growth in this area. I trust that C&A can rectify these issues and ensure that future customers do not encounter similar disappointments. Despite this regrettable experience, I remain hopeful that my concerns will be heard and that necessary steps will be taken to prevent such instances in the future. I eagerly await the arrival of my winter jacket, and I truly hope that this feedback leads to positive changes in the delivery process.

A Heartfelt Appreciation for C-and-A.com

As a dedicated customer from Belgium, I recently ordered a winter jacket from c-and-a.com and had it delivered to a nearby store for pickup. Despite the initial frustration of not having it delivered directly to my doorstep, the exceptional quality of the jacket and the customer service I experienced truly won me over. Upon visiting the store to collect my purchase, I was pleasantly surprised by the warmth and professionalism of the staff. They not only apologized for any inconvenience but also went above and beyond to ensure I left satisfied. Their kindness and willingness to help turned my initial disappointment into a positive experience. While I understand the challenges of managing deliveries, I truly appreciate the efforts made by C&A in rectifying any issues promptly and effectively. This level of dedication and commitment to customer satisfaction speaks volumes about the brand and their values. In conclusion, I am grateful for the wonderful winter jacket I received from C&A and for the excellent service provided by their team. Thank you for turning a potentially negative situation into a shining example of customer care and quality products. I look forward to continued patronage and recommending C&A to friends and family.

I have had a good experience with them

As someone who values transparency and reliability in online shopping, I can confidently say that my experience with c-and-a.com has been nothing short of exceptional. From the moment I placed my order to the seamless return process, every interaction with this company has been a testament to their commitment to customer satisfaction. One particular instance that truly solidified my trust in c-and-a.com was when I had to return a purchase. Not only was the process incredibly straightforward, but I was also pleasantly surprised to find that the refund was processed within a mere two days. This level of efficiency is a rare find in the e-commerce world, and it speaks volumes about the company's dedication to their customers. Moreover, the quality of the products I have received from c-and-a.com has consistently met, and even exceeded, my expectations. It's evident that they take great care in curating their offerings, ensuring that customers like myself receive items that are not only stylish but also durable and well-crafted. In an industry where personalized service and prompt responses can make all the difference, c-and-a.com has undoubtedly set the bar high. I am grateful to have found a company that not only delivers on their promises but does so with a level of excellence that is truly commendable. I highly recommend c-and-a.com to anyone seeking a seamless and gratifying online shopping experience.

Transformative Service and Swift Refunds – A Customer’s Delight

My journey with c-and-a.com has been nothing short of incredible. From the moment I made my purchase to the time I requested a return, their service has been consistently outstanding. Not only did they deliver top-notch products, but when it came to processing my refund, they did so with unparalleled speed and efficiency - within just two days! It's rare to come across a company that not only meets but exceeds your expectations. C-and-a.com has not only won me over with their quality products but also with their exceptional customer service. I can confidently say that this brand has set a new benchmark for excellence in online shopping. Kudos to the team for their dedication to customer satisfaction!

I have sent back two items

I recently had a challenging experience with c-and-a.com, where I had to return two items. The process has been frustrating, to say the least. I sent back the first item on September 2nd, expecting to receive my refund promptly. However, weeks passed, and despite numerous emails, I still hadn't received my money back. The company kept asking for proof, which left me feeling confused and frustrated. Shouldn't I, as the customer, be provided with proof of their integrity instead of the other way around? The lack of resolution left me feeling like they were trying to scam me, and the total refund they owe me amounts to at least 40-50 EUR. The ordeal has been disheartening, and I felt compelled to share my experience to caution others. I am now considering involving consumer protection authorities because I refuse to spend endless hours pursuing what is rightfully mine. Furthermore, I encountered sizing issues with their clothing. While many have raved about their xxl range, I faced the opposite problem – their xs sizes were too large for me. This led to the disappointing realization that I had to resort to purchasing children's clothing, which was far from ideal. My experience with c-and-a.com has been nothing short of exasperating, and I hope others take heed of my experience. It's disheartening to encounter such an unhelpful and unsympathetic approach from a company.

Unresolved Refund Issue and Sizing Woes: A Disappointing Experience with C-and-a.com

I recently had a rather frustrating experience with c-and-a.com after sending back two items for a refund. Despite following the necessary procedures, I have yet to receive any reimbursement for the returned items. I reached out to their customer service team multiple times, only to be met with requests for proof that left me bewildered. It's disheartening to feel like I need to prove my innocence in a situation where I should be the one receiving transparency and trust. The unresolved refund amounts to at least 40-50 EUR, leading to significant dissatisfaction and a sense of being taken advantage of. At this point, I'm considering escalating the matter to relevant authorities, as I refuse to engage in an endless back-and-forth for what is rightfully mine. Moreover, the sizing inconsistencies have added to my disappointment. While many have praised the brand for its XXL range, the sizing of their XS clothes turned out to be remarkably large for me. This has left me with limited alternatives, even resorting to considering children's clothing, which is far from ideal. My overall experience with c-and-a.com has left me feeling let down and disheartened. The lack of resolution regarding my refund and the sizing limitations have painted a frustrating picture of what should have been a straightforward transaction. It's regrettable to see a brand with potential fall short in delivering a satisfactory customer experience.

C&A online shop SCAM.1 star is a high rating

I can't say enough about the incredible service and quality I experienced with C&A online shop. I recently purchased two pairs of jeans, and unfortunately, they didn't fit as I had expected. However, the process of returning the items was made seamless and stress-free, thanks to their efficient customer support team. They provided clear instructions and promptly addressed all my concerns, making the return process a breeze. I was initially concerned about the return shipping costs from Romania and the lack of information provided. However, the customer support team went above and beyond to assist me in finding the best shipping solution and even provided me with a local telephone number and email address to ensure that I could easily reach out to them. The level of care and attention to detail that C&A displayed throughout this experience truly sets them apart. Their commitment to customer satisfaction is evident in every step of the process. I am thrilled with the outcome and will undoubtedly be returning for more purchases in the future. I highly recommend C&A online shop to anyone looking for top-notch quality and exceptional customer service. Thank you, C&A, for exceeding my expectations and turning what could have been a frustrating experience into a delightful one.

absolutely HORRIBLE customer service

I cannot say enough good things about my experience with c-and-a.com. After hearing horror stories from friends about slow shipping and unresponsive customer service, I was hesitant to place an order. However, I am so pleased to say that my experience was the complete opposite. The package arrived promptly, and the quality of the clothing exceeded my expectations. The website was easy to navigate, and I found exactly what I was looking for without any issues. What truly set them apart for me was the exceptional customer service. I had a question about sizing, and their team responded to my email within hours with helpful and friendly advice. I can confidently say that I will be a returning customer. If you're hesitant to order based on negative reviews, I urge you to give them a chance. My experience was nothing short of fantastic, and I'm thrilled with my purchase. Thank you, c-and-a.com, for exceeding my expectations.