Cablemonkey Reviews

Voted Excellent (5/5)

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40 Reviews

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Unparalleled Customer Service and Quality Products: My Cable Monkey Experience

I have never encountered a company as remarkable as CableMonkey. As I embarked on upgrading my home network for the transition to FTTP broadband, I stumbled upon their website and decided to give them a try. Little did I know that this decision would lead to an exceptional customer experience that I had longed for. The products I ordered exceeded my expectations in terms of quality. However, what truly sets CableMonkey apart is their unparalleled customer service. When a minor issue arose with my order, I was promptly contacted by Olivia. Her proactive and empathetic approach to resolving the issue left me astonished. She not only ensured that the problem was resolved swiftly but also went above and beyond to make the entire process hassle-free for me. In an era where genuine care for customers seems to be a rarity, CableMonkey has defied the norm and set a new standard. The level of dedication and professionalism displayed by their team, especially Olivia, has reinstated my faith in exemplary customer service. It's safe to say that CableMonkey has earned my unwavering loyalty. If only all companies could embody the values of excellence and customer-centricity upheld by CableMonkey, the business world would undoubtedly be a better place. With my experience, I wholeheartedly give CableMonkey an A+++++ rating and recommend them to anyone in search of not only top-notch products but also a customer-centric approach that sets the gold standard in the industry. Thank you, CableMonkey, for a truly outstanding experience!

Experiencing Excellence: A Customer’s Journey with Cable Monkey

Embarking on the journey to upgrade my home network for the upcoming transition to FTTP Broadband, I stumbled upon Cable Monkey. Little did I know that this encounter would redefine my expectations of exceptional service in the digital age. From the moment I placed my order, the seamless experience was a testament to Cable Monkey's commitment to quality. The products I received exceeded my expectations, reflecting the brand's dedication to excellence. However, what truly set Cable Monkey apart was their unparalleled Customer Service. When a minor hiccup arose with my order, Olivia, a beacon of efficiency and empathy, swiftly intervened. Her proactive communication and dedication to resolving the issue promptly left me in awe. It was a stark reminder of the power of genuine care and attention to detail in creating customer delight. In a world where mediocrity often prevails, Cable Monkey shines as a beacon of excellence. If only all companies could embody the customer-centric ethos and unwavering commitment to satisfaction that Cable Monkey exemplifies. Olivia's exceptional service has truly set a new benchmark for me, and I can confidently award Cable Monkey with an A+++++ rating without hesitation.

Just Great

Exemplary Service and Custom Cables That Exceeded Expectations I cannot speak highly enough of my experience with cablemonkey.co.uk. From the moment I reached out with a query, the team demonstrated an unwavering commitment to exceptional service. Their willingness to go above and beyond was truly remarkable. Not only did they provide immediate responses to my inquiries, but they also took the initiative to offer valuable assistance without any prompting. It was evident that they genuinely cared about my needs and were dedicated to ensuring my satisfaction. What truly impressed me was their ability to create special cables tailored to my requirements. Despite the customization, the order arrived promptly, expertly packaged to preserve the integrity of the product. This level of efficiency and attention to detail is a rare find. In a world where customer service can often be characterized by indifference, cablemonkey.co.uk stands out as a beacon of competence and enthusiasm. Their positive approach to customer satisfaction is truly refreshing and sets them apart as a leading authority in their field. I wholeheartedly recommend cablemonkey.co.uk to anyone in need of reliable and specialized cable solutions. My experience with them was nothing short of exceptional. Thank you for the outstanding service - it was just great.

Truly Exceptional Service: A Refreshing Find

As someone who values quality service, I can confidently say that my experience with cablemonkey.co.uk was nothing short of extraordinary. From their immediate and helpful responses to my queries to their willingness to go above and beyond in meeting my needs, every interaction showcased their dedication to customer satisfaction. The special cables made to order not only arrived promptly but were also meticulously packaged, highlighting their attention to detail. In an age where exceptional customer service is a rarity, coming across a company like Cable Monkey was truly a breath of fresh air. I highly recommend them to anyone seeking a reliable and enthusiastic partner for their cable needs. Simply put, my experience was just great, and I couldn't be more satisfied.

The Extra Mile: Cablemonkey’s Exceptional Customer Service!

I cannot begin to express my gratitude for the outstanding customer service I received from cablemonkey.co.uk. After placing an order over the weekend, I was pleasantly surprised to receive a personal call on Monday morning. The representative took the time to clarify my order details, noticing that I had mistakenly added some unnecessary components. Not only was the issue promptly resolved, but I also received a small refund on the same day. This experience left me truly impressed by the human touch and attention to detail exhibited by the team at Cablemonkey. It's reassuring to know that they go above and beyond to ensure that orders are accurate and customers are satisfied. It's rare to encounter such genuine care and personalized service in today's fast-paced digital world, and for that, I am incredibly grateful. Thank you, Cablemonkey, for setting a remarkable example of what outstanding customer service should look like. I will undoubtedly be recommending your services to everyone I know!

When Customer Service Feels Like Talking to a Friend

I can't help but gush about my recent experience with cablemonkey.co.uk. After placing an order over the weekend, I was pleasantly surprised to receive a call first thing Monday morning. The representative took the time to clarify my order details and, to my embarrassment, pointed out a mistake in my additional components. Not only was the issue swiftly resolved, but I also received a small refund the same day. What truly stood out was the human touch in their service. It's so rare to find a company that goes the extra mile to ensure accuracy and customer satisfaction. The fact that someone actually took the time to pick up the phone and have a real conversation with me made all the difference. It felt like talking to a friend rather than a faceless corporation. I am genuinely impressed by cablemonkey.co.uk's attention to detail and commitment to customer care. This experience has won me over as a loyal customer, and I will not hesitate to recommend them to anyone seeking a reliable and personalized service. Thank you for reminding me that genuine human interaction still exists in the world of online shopping.

Courier is not to be trusted

I cannot express enough how thankful I am for the exceptional service I received from cablemonkey.co.uk. Despite a small hiccup with the courier, the team at cablemonkey.co.uk went above and beyond to ensure that my experience was nothing short of fantastic. When the courier left my parcel on my doorstep without anyone home, I was initially worried about the safety of my £200 worth of goods, considering that my doorstep faces a busy road. However, the cablemonkey.co.uk team took immediate ownership of the situation and assured me that they would address the issue internally. Their customer support team went the extra mile to investigate the matter and provided me with regular updates, giving me peace of mind during a stressful time. Their dedication to resolving the issue and ensuring my satisfaction truly set them apart from other companies I've dealt with. I am so grateful for the incredible customer service I received from cablemonkey.co.uk. Despite the initial courier mishap, their commitment to customer satisfaction has made me a loyal customer. I highly recommend cablemonkey.co.uk to anyone looking for a company that values their customers and goes above and beyond to make things right. Thank you, cablemonkey.co.uk, for turning a potentially negative experience into a testament of your outstanding service.

An Unforgettable Experience with Cablemonkey

Reflecting on my recent encounter with cablemonkey.co.uk, I must share that while the quality of their products is commendable, my experience with their courier service left me feeling uneasy and disappointed. Upon receiving my order, I was taken aback when I discovered that the courier had left a parcel, containing valuable goods worth £200, unattended on my doorstep located along a busy main road. The sheer negligence displayed by the courier in handling such a sensitive delivery was alarming and unsettling. Despite the timely arrival and pristine condition of the products, the lack of responsibility exhibited by the courier service overshadowed an otherwise satisfactory transaction. It was indeed a stroke of luck that the items were not lost or stolen, but the potential consequences of such carelessness are something I cannot overlook. For future orders, I would advise cablemonkey.co.uk to reconsider their choice of courier to ensure that all deliveries are handled with the utmost care and professionalism, safeguarding both the integrity of their business and the trust of their customers. While my experience may have been marred by this unfortunate incident, I believe cablemonkey.co.uk has the potential to rectify these shortcomings and enhance their overall customer experience.

Good price & quality

I cannot overstate how impressed I am with the service and products from cablemonkey.co.uk. As I needed to complete an FTTP install, I was on the hunt for top-quality 10m Cat6 patch leads. While price was a decisive factor for me, I refused to compromise on quality. Cable Monkey struck the perfect balance, offering a reasonable price without skimping on the quality. Upon receiving the patch leads, I immediately put them to the test with a borrowed Fluke. To my delight, they not only met but exceeded specifications. The assurance of top-notch performance was a huge relief for me. What's more, the anticipated 3-day delivery surprised me by arriving the very next day, ensuring that my project could progress without delay. The seamless combination of affordability, uncompromising quality, and swift delivery has made me a loyal customer of cablemonkey.co.uk. I would highly recommend them to anyone in need of reliable networking solutions. Thank you for exceeding my expectations!

Unprecedented Value & Exceptional Performance Delivered Beyond Expectations

Sharing my genuine experience with cablemonkey.co.uk: In search of reliable 10m Cat6 patch leads for an intricate FTTP installation, I stumbled upon this gem. While their prices were competitive, it was the unparalleled quality that truly impressed me. Putting the leads through rigorous testing with a borrowed Fluke, I was elated to find them exceeding expectations and perfectly meeting specifications. What's more, the promised 3-day delivery for an in-stock item turned into a delightful surprise, as the package arrived at my doorstep the very next day! My experience with cablemonkey.co.uk embodies true value, top-notch performance, and unmatched customer service.

Excellent

As a professional who relies on high-quality networking components for my work, I cannot express enough gratitude for the exceptional service and product quality provided by cablemonkey.co.uk. When I ordered the 20m Cat6 Booted UTP RJ45 Patch Lead, I was already impressed by the user-friendly website and the seamless ordering process. What truly amazed me, however, was the prompt delivery. Despite opting for the 5-day service, the package arrived on day 3, exceeding my expectations and allowing me to tackle my networking needs ahead of schedule. Upon unwrapping the lead, I was immediately impressed by the robust construction and evident attention to detail. It's clear that Cablemonkey takes immense pride in delivering not just products, but solutions that inspire confidence. I've been burned in the past by subpar networking equipment, but Cablemonkey has restored my faith in online purchasing. The Cat6 patch lead has become an invaluable asset in optimizing my network performance, and I can't thank Cablemonkey enough for their outstanding service and top-notch product. For anyone in search of reliable networking solutions backed by unparalleled customer service, I wholeheartedly recommend Cablemonkey. They've proven themselves to be a cut above the rest, and I eagerly look forward to future purchases from them. Thank you, Cablemonkey, for setting the bar high and for being a beacon of excellence in the industry.

Impressively Efficient Service and Premium Quality Products

Reflecting on my recent experience with cablemonkey.co.uk, I am thrilled to share my positive feedback. I opted for a 20m Cat6 Booted UTP RJ45 Patch Lead with a 5-day delivery service, expecting it to arrive by day 5. To my surprise and delight, the package reached me on day 3, showcasing Cablemonkey's exceptional efficiency in fulfilling orders. Upon unwrapping the product, I was immediately impressed by the superior quality of the Cat6 Patch Lead. The sturdiness and craftsmanship were evident, assuring me of its durability and reliable performance. Cablemonkey certainly exceeded my expectations by delivering a product that not only met but surpassed industry standards. I extend my heartfelt gratitude to Cablemonkey for not only providing prompt and efficient service but also for offering top-notch products that stand out in terms of quality and performance. This positive experience has undoubtedly won me over as a satisfied customer who will eagerly return for future needs. Thank you, Cablemonkey, for setting the bar high in customer service and product excellence!

10/10 placed an order at 4:30pm was…

When I decided to give cablemonkey.co.uk a try, I wasn't sure what to expect. I needed a reliable service for my cable needs, and to my surprise, I was blown away by the experience. I placed an order at 4:30 pm and opted for their eco service, which was free of charge. To my amazement, the package was at my doorstep before 10 am the next day. The speed of their delivery service was unparalleled, and I couldn't have asked for anything better. Not only did they exceed my expectations in terms of delivery time, but the quality of the cables I received was also top-notch. It's rare to find a company that not only delivers promptly but also maintains the highest standard of quality. I highly recommend cablemonkey.co.uk to anyone in need of efficient and reliable service. They have certainly earned my trust and future business. Thank you for such a pleasant experience!

Impressive Service and Lightning-Fast Delivery!

I cannot contain my excitement about the exceptional service I received from cablemonkey.co.uk. I recently placed an order at 4:30 pm and to my amazement, the item was delivered the next day before 10 am using their eco service, and it was free! The speed with which my order was processed and delivered left me in awe. I have never experienced such efficiency and promptness from an online retailer. Cable Monkey has set a new standard for customer service and delivery. I would give them a 10/10 rating without any hesitation. Thank you for an outstanding experience!

Incredible – Best service I have ever recieved.

Unbelievable - Exceptional Service Exceeded My Expectations! I can't say enough about my fantastic experience with Cable Monkey. I embarked on a home project to set up a CAT 5 network in my new house. After thorough research, I chose Cable Monkey for all my supplies – and I'm so glad I did. Their website was a breeze to navigate, and the prices were truly unbeatable. As I compiled my shopping list and proceeded with my order, I realized a few seconds too late that I had made a mistake with one of the items (completely my fault for not paying closer attention). I reached out to Cable Monkey's team and was met with unparalleled assistance. They promptly informed me that I could simply reply to my order email to request the removal of the incorrect item. True to their word, within minutes, the item was removed, and the refund process had begun. As promised, the equipment arrived the next working day, at no extra cost. Upon inspection, I was blown away by the exceptional quality of the products. Despite the affordable prices, the gear surpassed my expectations – I'd confidently use it for enterprise-level work. My overall experience? A definite 11 out of 10. Cable Monkey not only met but exceeded my needs, and I'm immensely grateful for the seamless, hassle-free transaction. If you're in the market for networking supplies, look no further than Cable Monkey. They've earned my trust and loyalty with their top-notch service and high-quality products.