Users Voice for Cafago

28% users rated Terrible
4% users rated Poor
0% users rated Average
3% users rated Very Good
66% users rated Excellent
Pie Chart Review Representation for Cafago
Cafago Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

Rate Cafago Coupons Store

X
Customer Support
Click to Rate
Pricing
Click to Rate
Returns/Refunds
Click to Rate
User Interface
Click to Rate
Quality
Click to Rate

Review article published on: 07 Feb 2019

Last updated by on 07 Mar 2023

"I am Vrushali Rakhunde and when you ask me about a film's story be ready for spoilers and an interesting experience."
Oct 2022 2.4 4 3.7 4.4 5 5
Nov 2022 5 4.2 5 2.7 3.2 4.9
Dec 2022 5 5 5 5 5 5
Jan 2023 5 4.1 2.7 4.6 5 4.7
Mar 2023 3.7 5 3 5 5 5
Line Chart for Rating of peer stores

cafago.com

pureformulas.com

banggood.com

priceline.com

buyincoins.com

peggybuy.com

Detailed Cafago Review by

Introduction

Cafago.com is an online electronics store that offers a wide range of products at affordable prices. With their headquarters in Shenzhen, China, Cafago has made a significant impact in the international market by providing customers with a range of high-quality products to suit their needs.

Pros and Cons

Pros:
  • Wide range of products in different categories
  • Affordable pricing and value for money
  • Fast shipping, with free delivery on some products
  • Great loyalty program for customers
  • Responsive and helpful customer service
  • Easy returns and exchanges
Cons:
  • Shipping costs can be high for some products
  • Delivery times may vary depending on location
  • Product availability can be limited on some items

User Experience

Cafago.com has a clean and easy-to-navigate website that allows users to search for products by category, brand, or keyword. The website loads quickly, and the product pages provide detailed information on the item, including specifications, features, and customer reviews.

Pricing and Value for Money

Cafago.com offers competitive pricing on all products, making it an excellent choice for customers looking for affordable electronics. The website also frequently offers promotions and discounts on select items to provide customers with additional savings.

Alternatives

Some alternatives to Cafago.com include Amazon, Best Buy, and Newegg. However, Cafago offers unique pricing and product selections that may set it apart from the competition.

Customer Service

Cafago's customer service team is responsive and helpful, with multiple communication channels available, including email, phone, and live chat. The website's frequently asked questions (FAQs) and support pages are also comprehensive and provide users with helpful information on returns, refunds, and shipping.

Product Quality and Selection

Cafago.com offers a wide variety of electronics, including smartphones, tablets, cameras, and other accessories. The quality of available products is high, with top brands such as Huawei, Samsung, and Xiaomi featured on the website.

Website Usability

Cafago.com is easy to navigate, with clear categories and subcategories to help users find what they are looking for quickly. The website also offers helpful filters to sort products by popularity, price, and brand, enhancing the user experience further.

Returns and Exchanges

Cafago offers an easy returns and exchange process, with a 15-day return window for most items. The website provides clear instructions and guidelines on how to process a return or exchange, making it hassle-free for customers.

Promotions and Discounts

Cafago regularly publishes promotions and discounts on its website and social media channels, offering significant savings on select items. Additionally, the website offers a loyalty program that allows customers to earn points for each purchase and redeem them for discounts.

Reputation

Cafago has built a strong reputation based on its exceptional customer service and high-quality products. The website's customer reviews are overwhelmingly positive, with many customers praising the pricing, product selection, and ease of use.

Payment Options

Cafago accepts various payment options, including credit card, PayPal, and bank transfer, making it convenient for customers to make purchases. The website also offers a secure checkout process to ensure customer information is protected.

Loyalty Programs

Cafago's loyalty program allows customers to earn points for each purchase, with each point representing a specific discount. As customers accumulate points, they can redeem them for discounts on future purchases, providing additional savings.

Customer Reviews

Cafago.com has a vast collection of customer reviews for each product, allowing users to read through others' experiences before making a purchase. The website also provides users with the opportunity to rate each product, ensuring that other customers have access to the most relevant and helpful reviews.

Community Involvement

Cafago.com maintains an active social media presence, with profiles on Facebook, Twitter, and Instagram. The website also runs various promotions and giveaways, encouraging customer engagement and interaction.

Shipping and Costs

Cafago.com offers fast shipping, with most products shipped within 24-48 hours. However, shipping costs can vary depending on the product's size, weight, and destination, making it important to review the shipping information before making a purchase. The website also offers free shipping on select products.

Conclusion

Cafago.com is an excellent choice for customers looking for affordable electronics without sacrificing quality. With a wide range of products, competitive pricing, and excellent customer service, Cafago remains a top choice for customers worldwide.

Cafago Recent User Reviews

User Rating

5 stars

75

👤

Reviewer Name: Kiritsis Pantelis

Review Submission Date: 2023-01-19

Review Title: Excellent first time experience
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Excellent first time experience

👤

Reviewer Name: Massimo

Review Submission Date: 2023-01-09

Review Title: Very positive italian experience
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Very fast shipping (3 days from Germany to Italy). Item was as described and perfect working (it was a laser engraver). Honestly I'll buy again from Cafago soon !!

👤

Reviewer Name: Ripunjoy K

Review Submission Date: 2022-11-04

Review Title: Excellent e-shopping site for electronics
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Two purchases of Xiaomi smart pen to India. No issues faced, product as displayed and at a cheaper rate. People at customer service are very helpful. Order might take time since it is overseas.

👤

Reviewer Name: enric alabert

Review Submission Date: 2022-10-26

Review Title: an Eshop web where you find competitive…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: an Eshop web where you find competitive prices and kindness in the treatment.

👤

Reviewer Name: vahid sohrabloo

Review Submission Date: 2022-09-05

Review Title: Sent me a faulty product
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Sent me a faulty product that simply did not work. they want me to return it back to china. I have to pay 400 euros to return it back. it's really really awful. never ever buy anything from this site

👤

Reviewer Name: Emerson Arrais

Review Submission Date: 2022-08-30

Review Title: Lost Order ...
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I ordered and payed a electric Bike , on the website, it said 3 to 5 days delivery, 25 days passed and no bike... UPS says that "the package is still in Poland and Cafago logistics need to start an investigation with local UPS provider", Cafago support (Alisa) keeps telling me to "have a nice day !!" Like the problem will go away with time... A good support team/website is measured when problems with packages need to be resolved and not when everything runs smothly in the delivery end.Emerson

👤

Reviewer Name: Borna Zrnec

Review Submission Date: 2022-08-22

Review Title: So far so good
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: So far so good. Ordered the ebike. Came to Croatia in 3 workdays. Nothing broken or scratched. Eventhough the box with the bike was upside down in a delivery van. But that is the fault of a DPD driver not CAFAGO.

👤

Reviewer Name: Eric

Review Submission Date: 2022-08-19

Review Title: Dont adhere to own return policy
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Sent me a faulty product that simply did not work. Refused to give me a full refund or replacement. Only offered partial refund and would not adhere to their own return policy! Absurd. Definite scam. According to their website cafago. com/help/free-warranty-services, they provide a warranty and say "consumers are no need to pay any types of maintenance fees such as testing fee, replacement fees or item(s) send-back fees"

👤

Reviewer Name: Lukáš Prchal

Review Submission Date: 2022-08-16

Review Title: For now is my first time I ordered some…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: For now is my first time I ordered some from Cafago. And everything is fine and qick.

👤

Reviewer Name: shajahan

Review Submission Date: 2022-08-12

Review Title: DON'T TRUST THIS COMPANY TO BUY
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: DON'T TRUST THIS COMPANY TO BUY. they are scammers, I had a very bad and untrust website, They are cheating and didn't want to refund the full amount. because I bought the "Lenovo LP75 BT5.3 True Wireless Headphones with Mic Ear-hook Sports Headset Sweatproof Earphone In-ear Earbuds Charging"this device is not working good and I reported the problem but they don't want to refund my full amount. this company is located in China, you can not return if you buy anything. Please listen carefully, I advise don't waste your money using this website,