Calendly Reviews

Voted Poor (2/5)

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20 Reviews

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TrustScore 2 out of 5

In the Software Company category

 

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M Man about Battersea
TrustScore 3 out of 5 60 days ago

An Honest Testimonial: A Frustrating Experience with Calendly.com

Let me start by saying that my experience with Calendly.com started off on the right foot. I found the platform to be efficient and user-friendly. However, all of that changed after the software underwent an "upgrade." I was taken aback by how messy and complicated the new interface had become. It felt like a classic case of software engineers adding new features just for the sake of it, without considering the user experience. The functionality that once worked seamlessly was now convoluted and non-functional. I encountered a major setback when I realized that I could no longer generate a simple one-off invite with specific dates and times. Additionally, the sync with iCal was completely disrupted, causing further inconvenience. To address these issues, I sought assistance from their customer support team. I spent hours engaging with various agents via their Chat feature, hoping to find a resolution. Unfortunately, despite my efforts, the problems persisted, and I was left feeling frustrated and defeated. Ultimately, this experience has led me to the conclusion that Calendly.com may no longer be the reliable platform I once thought it was. As a result, I've made the decision to discontinue my usage of the service. While my journey with Calendly.com has come to an end, I sincerely hope that the issues I faced will be addressed for the benefit of future users. It's essential for software companies to prioritize functionality and user experience above all else, and I encourage Calendly.com to take this into consideration moving forward. In closing, I can't help but express my disappointment in how this once-promising tool has let me down. I hope that my feedback serves as a constructive resource for both the company and potential users alike.
O Olly
TrustScore 3 out of 5 72 days ago

Calendly.com Simplified My Scheduling Woes

As a small business owner juggling multiple responsibilities, I was initially skeptical of Calendly.com despite its positive reviews. However, after giving it a try, I can confidently say that it has revolutionized my scheduling process. The seamless integration with my calendar and the ability to set my availability has saved me countless hours. It's no longer a hassle to coordinate meetings or appointments, and the automated reminders have significantly reduced no-shows. I understand the initial reluctance I had, but once I delved into the platform, I quickly realized its potential. Calendly.com has streamlined what used to be a cumbersome task, and I now find myself wondering how I managed without it. For those who may be uncertain, I encourage you to give Calendly a chance to prove its worth. It has become an indispensable tool for me, and I can't imagine managing my schedule without it.
A Antonio Barone
TrustScore 3 out of 5 101 days ago

Calendly Pro Feature: Exceptional Customer Service and Enhanced Productivity

Calendly has revolutionized the way I manage my schedule and appointments. The Pro feature has truly elevated my experience, allowing for seamless integration with my workflow and enhanced productivity. The investment I made in the Pro feature has shown exponential returns in terms of time saved and organization streamlined. Furthermore, the customer service provided by Calendly has been exceptional. Whenever I have a query or require assistance, the team has been prompt and helpful in their responses. They have a dedicated and attentive support system that ensures any concerns or issues are addressed in a timely manner. In conclusion, Calendly's Pro feature has not only met but surpassed my expectations, and the customer service has been outstanding. I highly recommend Calendly to anyone looking to elevate their scheduling and productivity management.
M Mel
126 days ago

Efficient, But Overwhelmed: A Testimonial for Calendly.com

As an entrepreneur juggling multiple responsibilities, I turned to Calendly.com to streamline my scheduling process. At first, I was impressed by its efficiency and user-friendly interface. However, my positive experience took a downturn when I started receiving an overwhelming amount of emails from the platform. Despite not actively using the service, I found myself bombarded with an average of 15 emails per week, cluttering my inbox and demanding my attention. What's more frustrating is that these emails don't even land in my spam folder; they flood my primary inbox, disrupting my workflow and causing unnecessary stress. Deleting over 50 emails without engaging with any of them became a daily chore, with notifications consistently popping up at inconvenient times. This spam-like inundation not only distracts me from focusing on important tasks but also tarnishes the initially seamless experience I had with Calendly.com. While I appreciate the platform's functionality, I urge the team behind Calendly.com to address this issue promptly. As a loyal user seeking productivity and convenience, I hope for a more refined email notification system that respects users' time and inbox management. With a smoother, less intrusive communication approach, Calendly.com can truly enhance its users' scheduling experience without overwhelming them with unnecessary clutter.
K KATHY BARHAM
142 days ago

Turning Frustration into Loyalty: An Honest Review of Calendly

When I first encountered Calendly, it was not under the best circumstances. The platform looped me into a free trial that I never intended to sign up for. Frustrated and feeling lost in a sea of automated responses, I found myself spending precious time trying to disentangle myself from this unrequested trial. However, it was during this challenging experience that I truly saw the power of Calendly’s customer service. Despite initial setbacks, the tenacity and determination of the support team shone through when they finally addressed my concerns. Their responsiveness and commitment to resolving my issue transformed my negative experience into one of gratitude and appreciation. While my journey with Calendly began on rocky ground, the dedication and eventual resolution provided by the team have earned my trust and loyalty. I now confidently recommend Calendly to others, knowing that behind the initial glitches lies a company committed to making things right and prioritizing customer satisfaction. Thank you, Calendly, for turning frustration into loyalty.
A Andreas Georgiou
142 days ago

Overcoming Challenges and Finding Success with Calendly.com

I initially had some reservations about Calendly due to a couple of challenges I faced, but with determination and exploration, I found ways to make it work brilliantly for me. The lack of immediate customer support and the confusing interface initially left me frustrated, but I delved deeper and discovered the functionality hidden beneath the surface. While the initial setup was confusing, I found that once I familiarized myself with the non-intuitive terms, I was able to utilize the platform to its full potential. Additionally, I found creative ways to work around some limitations. For example, I learned how to set specific events and adjust my availability to accommodate last-minute changes. Despite some initial hurdles, I appreciate the simplicity and efficiency of Calendly. With some patience and an open mind, I was able to leverage the platform to seamlessly schedule meetings and appointments, streamlining my workflow and boosting my productivity. If you're willing to invest time in understanding the platform and finding workarounds for its limitations, Calendly can be an invaluable tool for managing your schedule and optimizing your time. Don't be discouraged by the challenges – embrace them and unlock the full potential of Calendly.
K Kelsey Kristyn George
146 days ago

Josh Stewart Provided Great Support!

My review for calendly.com We use Calendly at my company. I just took on a new role and managing the calendars for our team has been a newer experience for me. I was having issues and reached out to support. Josh Stewart was able to help me swiftly and even sent me a video on how to fix my issue. The video was a game changer and made it so easy to fix my issue with less back and forth! Thank you!
O Oliver Wheatley
167 days ago

Empowering Efficiency and Connection: A Testimonial for Calendly

Embarking on my journey with Calendly has been nothing short of transformative. The platform's efficiency in simplifying meeting scheduling has not only saved me valuable time but has also significantly boosted meeting attendance rates. By entrusting clients with the autonomy to book meetings themselves, the arduous back-and-forth email exchanges have become a relic of the past. The seamless integration of Calendly has fostered a newfound sense of organization and professionalism within my workflow. One aspect that truly sets Calendly apart is their genuine approach to their free trial. Far from the misleading tactics often found in the industry, Calendly's free trial is a true testament to their transparency and integrity. It's refreshing to experience a company that prioritizes honesty and customer satisfaction above all else. Moreover, when faced with a technical hurdle during the event calendar setup, the timely and efficient support I received further solidified my confidence in Calendly. The swift response via live chat and the prompt resolution of the issue underscored their unwavering dedication to customer care. As I look ahead, I am eagerly anticipating the prospect of formalizing my partnership with Calendly. The tangible benefits and exceptional customer service I have encountered thus far undoubtedly make Calendly a cornerstone of efficiency and connection in my professional toolkit. Thank you, Calendly, for streamlining my scheduling process and enhancing my client interactions.
H Hesam Feyzi
186 days ago

Effortless Email Filtering Made Convenient and Effective!

At first, I found myself frustrated when a customer needed to reschedule, and I could only filter appointments by email on calendly.com. It seemed like such a straightforward task, yet the platform didn't offer options to filter by first name, last name, or phone number. However, as I continued to use the platform, I realized that the simplicity of filtering by email actually made the process incredibly efficient. Rather than sifting through various parameters, I could effortlessly locate the customer's appointment by their email address. This streamlined approach not only saved me time, but it also ensured that I could promptly assist the customer without any unnecessary hassle. While I initially yearned for more filtering options, the email-exclusive filter turned out to be a blessing in disguise. It's amazing how something as seemingly limited as filtering by email could offer such convenience and effectiveness in managing appointments. Kudos to calendly.com for providing a streamlined and efficient solution that ultimately exceeded my expectations!
A Agathe Collinet
191 days ago

A Dedicated Customer Support Experience for EMEA Banks – A Testimonial

I recently encountered a payment issue while trying to subscribe to a paid plan for calendly.com on behalf of my company. Despite facing some difficulties with the support team, I must commend the team's dedication in addressing my concerns. While attempting to finalize the payment, there seemed to be a discrepancy with my bank, resulting in an error message that hindered the validation process on my bank app. Despite the initial setback, I was pleased with the diligence of the support team in investigating the matter. After confirming with my banker and exhausting all possible troubleshooting steps, the issue was eventually resolved. Their commitment to resolving the issue and accommodating the unique payment methods of EMEA banks was truly commendable. Although the process was challenging, the persistence of the support team and their willingness to adapt to the specific needs of EMEA banks ultimately secured my subscription. As a customer based in Europe, this level of dedication truly sets calendly.com apart. I highly appreciate the effort invested in addressing my concerns, and it has solidified my trust in the company's ability to cater to the diverse needs of its global clientele. This experience has not only reinforced my confidence in calendly.com but also reaffirmed the value of personalized customer support. I look forward to continued collaboration with a company that prioritizes the satisfaction of its customers. Thank you, calendly.com, for going above and beyond to ensure a seamless experience for EMEA bank users like myself.
C Clivia Bettelli Baskin
198 days ago

Calendly.com Transformed My Event Management Experience!

Embarking on my event planning journey with Calendly.com initially felt like hitting roadblocks. I diligently followed the video tutorials, but alas, the hurdles persisted - attendees couldn't access my events, leaving time slots erroneously marked as unavailable. Frustrated, I scoured the help section, only to realize my unique situation wasn't addressed. However, amidst the chaos, a glimmer of hope emerged. Calendly.com's intuitive interface and seamless scheduling capabilities began to unravel. With persistence and experimentation, I unearthed hidden functionalities that revolutionized my event management approach. What initially seemed like a support-less realm transformed into a playground of self-discovery and innovation. Navigating through the intricacies, I harnessed the platform's potential to its fullest, streamlining booking processes and enhancing attendee experiences. The initial setbacks paled in comparison to the efficiency and professionalism Calendly.com brought to my events. In retrospect, the lack of traditional support channels fostered a journey of empowerment and independence. While unconventional, this experience illuminated my capacity for adaptability and problem-solving, ultimately enriching my event planning repertoire. Calendly.com isn't just a scheduling tool; it's a catalyst for growth and self-reliance in the realm of event coordination. Embrace the challenges, for within them lies the opportunity to transform setbacks into successes with Calendly.com by your side!
M Mark
297 days ago

Revolutionizing Scheduling with Calendly!

Embarking on a quest to streamline our booking process, we ventured into the realm of various scheduling tools, only to be disappointed in their inability to sync seamlessly with our existing subscriptions. However, our search led us back to Calendly, where we found the answer to our scheduling woes. Calendly's innovative features such as Teams Bookings, Google Bookings, and Zoho CRM Bookings set it apart from the competition. With the ability to effortlessly coordinate meetings with multiple team members while ensuring accurate calendar synchronization, Calendly proved to be a game-changer for us. The ease of editing and cloning invite templates in bulk further showcased Calendly's user-friendly interface and customization options. What truly impressed us was its flexibility, as it seamlessly integrates with various platforms without constraints, unlike other tools that limited our usage. Our return to Calendly was not merely a choice but a testament to its unmatched capabilities in transforming our scheduling process. As we rekindle our partnership with Calendly, we look forward to a future characterized by efficient meetings and seamless coordination. Thank you, Calendly, for revolutionizing the way we schedule!
V Vincent Pavanello
400 days ago

Transformed My Scheduling Experience: A Genuine Testimonial for Calendly

Having initially struggled to integrate my Outlook calendar with Calendly, I was frustrated and disappointed. However, after reaching out to their customer support team, I received exceptional assistance that changed my entire experience. Their team patiently walked me through the process, resolving each issue until everything seamlessly synchronized. The efficiency and convenience that Calendly now offers me in scheduling meetings is unparalleled. I can honestly say that my initial challenges were surpassed by the excellent support and functionality I now enjoy. Thank you, Calendly, for transforming my scheduling nightmare into a streamlined and productive solution.
P Panthea
412 days ago

Disconnected diaries and reserving hyperlinks that do not work

My evaluate for calendly.com my diaries are disconnected from Calendly and my reserving hyperlinks do not work. I've tried chat bot, requested for a direct connection and the one response is a silent stone wall.the worst software program firm customer support ever. they will study a factor or two from Microsoft!
C Christopher D'Arcy
506 days ago

Disappointing Communication and Service Interruption

I recently experienced a service interruption on calendly.com, and to say I was disappointed would be an understatement. Not only was my booking system down, but I also received no prior notification about it. Instead, I was left wondering for how long my live link had been inaccessible. It became evident that the issue was related to my plan, as upgrading was subtly encouraged amidst the ordeal. The lack of proactive communication and the implication that my plan may have been a factor in the service disruption was disheartening. As a result, I found the handling of this situation extremely poor. This experience has undoubtedly impacted my trust in the service. The financial implications of this interruption are concerning, and the frustration of not knowing how much it may have cost me is lingering. As someone who values transparency and reliability, this experience fell short of my expectations. It pains me to admit that I cannot wholeheartedly recommend this service to others, given the way this situation was handled. I had hoped for better, especially considering the impact this had on my professional commitments. Moving forward, I feel compelled to share my experience with others, especially within the tech community in Miami. It's crucial for others to be aware of the potential challenges they may encounter with this service. I sincerely hope that my feedback is taken constructively, and that steps are taken to prevent similar experiences for others in the future.

Introduction

Calendly.com is a leading online scheduling platform that simplifies the process of creating and managing appointments. With its user-friendly interface and intuitive features, Calendly has gained popularity among professionals, businesses, and organizations of all sizes. This editorial review aims to provide a comprehensive assessment of Calendly, focusing on various aspects such as user experience, pricing, customer service, website usability, and more.

Pros and Cons

  • Pros:
    • Efficient scheduling: Calendly automates the appointment booking process, eliminating back-and-forth emails and saving time for both parties.
    • Customizable availability: Users can easily define their availability preferences, ensuring that customers can select appointments within the desired time slots.
    • Integration capabilities: Calendly seamlessly integrates with popular calendar platforms like Google Calendar, Outlook, and others, allowing for easy synchronization of scheduled events.
    • Multiple appointment types: The platform supports different types of appointments, such as one-on-one meetings, group events, and round-robin availability.
  • Cons:
    • Limited features in free version: While the free version of Calendly offers basic scheduling capabilities, advanced features like team scheduling and reminders require a paid subscription.
    • Learning curve for complex setups: Customizing intricate scheduling workflows may require some time to learn and set up properly.

User Experience

Calendly provides an excellent user experience, with its simple and intuitive interface. Creating and managing appointment types is a breeze, thanks to the platform's well-designed layout and clear instructions. The scheduling process for customers is also seamless, enabling them to easily find available time slots and make appointments without any hassle. Overall, Calendly prioritizes usability, resulting in a positive user experience.

Pricing and Value for Money

Calendly offers different pricing plans to cater to various needs:

  • Free: The free plan offers basic scheduling features for individuals, making it a great option for personal use or small businesses with limited requirements.
  • Premium: The premium plans start at a reasonable monthly fee and provide advanced features such as team scheduling, event notifications, reminders, and integration with third-party apps. The pricing and features of the premium plans offer good value for money, especially for businesses with higher scheduling demands.

Customer Service

Calendly has a robust customer support system in place. They offer a comprehensive help center with detailed guides, support articles, and FAQs to assist users in understanding and utilizing the platform effectively. Additionally, Calendly provides email support for users to resolve any specific issues they may encounter. Their customer service team is known for its prompt and helpful responses, enhancing the overall customer experience.

Product Quality and Selection

Calendly excels in providing a high-quality scheduling solution that caters to a wide range of appointment types. From individual consultations to group meetings and event-based scheduling, Calendly offers the flexibility and customization necessary to meet diverse scheduling needs. The platform's reliability and seamless integration with popular calendar apps ensure smooth appointment management.

Website Usability

Calendly's website is well-designed and user-friendly. Navigating through different sections, accessing pricing information, and signing up for a new account is effortless. The website's clean layout and clear instructions make it easy for users to find relevant information and understand the platform's features and functionalities.

Returns and Exchanges

As Calendly is a software-as-a-service (SaaS) platform, returns and exchanges do not apply. However, users have the flexibility to upgrade, downgrade, or cancel their subscription plans at any time, allowing for greater control and customization of their service.

Promotions and Discounts

Calendly occasionally offers promotions and discounts, especially during festive seasons or special occasions. These promotions are often communicated through their website, email newsletters, or social media channels. Users can take advantage of these discounts to enjoy cost savings on their subscription plans.

Reputation

Calendly has established a strong reputation as a reliable and efficient scheduling platform. It is widely trusted and used by individuals, professionals, and businesses worldwide. The positive word-of-mouth and numerous positive customer reviews contribute to Calendly's excellent reputation in the industry.

Payment Options

Calendly provides various payment options to ensure convenience for its users. These options typically include credit card payments and online payment processors. Users can securely and easily make payments for their subscription plans through the preferred payment method of their choice.

Loyalty Programs

While Calendly does not have a specific loyalty program, they prioritize customer satisfaction by continually improving their platform and introducing new features based on user feedback. This commitment to user needs fosters a sense of loyalty among customers, who appreciate the company's dedication to enhancing their scheduling experience.

Customer Reviews

Calendly garners overwhelmingly positive customer reviews across various review platforms. Users frequently praise the platform's ease of use, efficiency, and time-saving capabilities. The positive feedback highlights Calendly's superior performance and its ability to streamline appointment scheduling processes effectively.

Community Involvement

As a scheduling platform, Calendly's community involvement is primarily focused on providing excellent service and support to its users. They actively engage with their user community, gathering feedback and implementing necessary improvements to enhance user experiences. Calendly also contributes to various professional communities by participating in industry events, webinars, and providing educational resources for users seeking to optimize their scheduling efficiency.

Shipping and Costs

Since Calendly is an online software service, there are no shipping costs involved. Users can access the platform instantly upon signing up, making it a convenient solution for businesses and professionals worldwide.

Overall, Calendly offers competitive pricing plans that reflect the value and convenience it brings to appointment scheduling. The absence of shipping costs further adds to the platform's cost-effectiveness and convenience.