Calicapelli Reviews

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20 Reviews

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In the Hair Product Store category

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J jasmina chavis
300 days ago

Resilient Heart Amidst Disappointment

Reflecting on my experience with calicapelli.com, I embarked on a journey of anticipation over a month and a half ago. However, amidst the excitement, a twist unraveled as the shipping and billing addresses intertwined mistakenly. With swift action, I reached out through their contact form, attaching clear evidence of the mishap, hoping for a resolution. Regrettably, my efforts seemed futile as silence echoed back in response to my multiple emails seeking assistance and clarity. Disheartened by the lack of communication and the absence of a customer service number for direct dialogue, my patience wavered. The promised product remained a distant dream, along with the possibility of a refund slipping away. Frustration lingered, overshadowing the initial excitement that once filled my heart. Despite the letdown, I choose to hold onto hope, acknowledging the lessons learned through this ordeal. While the journey with calicapelli.com may not have been as seamless as envisioned, my resilience shines through, daring to seek solace in the face of disappointment.
K Kelly Fanger
544 days ago

Transformed My Hair Game: A Must-Have Purchase!

Embarking on a journey to find the perfect hair straightener led me to calicapelli.com, and I am beyond ecstatic that I took the plunge. The experience has been truly transformative – goodbye to snags and hair-pulling, and hello to smooth, sleek locks! This flat iron is a cut above the rest, effortlessly creating the salon-worthy look I've always dreamed of. What sets this flat iron apart is not just its functionality but its overall quality. The ergonomic design fits comfortably in my hand, making styling a breeze. The advanced technology ensures that my hair is not only straight but also healthier and shinier post-use. With this tool in my arsenal, I feel confident and ready to conquer the day. To anyone on the fence about investing in a quality hair straightener, I wholeheartedly recommend this gem from calicapelli.com. It's a game-changer that has elevated my hair routine to new heights. Trust me, this purchase will not disappoint!
J Jessica Ruchinski
611 days ago

From Frustration to Relief: My Journey with Calicapelli.com

My experience with Calicapelli.com started off on a rocky note. I was frustrated when I received an email demanding payment for an order they claimed was never received, despite a supposed payment reversal. To add to my dissatisfaction, a previous purchase with a discount code had gone unfulfilled. Feeling like I was being taken advantage of, I adamantly refused to make any further payments. However, everything changed when I reached out to their customer service. The team at Calicapelli.com went above and beyond to rectify the situation. They apologized for the inconvenience, investigated the payment discrepancy, and ensured that my previous order was fulfilled promptly. The level of care and attention they provided not only resolved the issues I faced but also restored my trust in their brand. Despite the initial challenges, my journey with Calicapelli.com turned from frustration to relief. I am grateful for their dedication to customer satisfaction and willingness to make things right. I'm now a happy and loyal customer, thanks to their exemplary service.
S Shana R.
612 days ago

Transformed My Hair Game with Pro Series Titanium Flat Iron!

As I bid adieu to my ceramic Chi flat iron, I can't help but share my enthusiasm for calicapelli.com's Pro Series Titanium Flat Iron. The quality is simply amazing! Maria Capelli not only provided me with a top-notch product but also imparted valuable insights on the benefits of titanium over ceramic. Thanks to her guidance, my hair has never looked better. I am never turning back to my old ceramic Chi! This flat iron has truly transformed my hair game. Grateful beyond words! 🙏
D DEBORAH KNEZEVICH
707 days ago

Unforgettable Elegance and Quality: A Satisfied Customer’s Journey with Calicapelli

As I navigated through the digital realm, my eyes were captivated by the exquisite craftsmanship displayed on calicapelli.com. Intrigued by the allure of their Pro-Series Titanium Flat, I found myself irresistibly drawn to make a purchase. Little did I know that this decision would lead me to a world of unparalleled elegance and quality. The moment I held the product in my hands, I was overwhelmed with satisfaction. The sleek design and superior performance exceeded all my expectations. What made this experience even more special was the personal touch added by my thoughtful girlfriend, who tagged me on their page, further enhancing the joy of the purchase. From the seamless browsing experience to the impeccable product quality, every aspect of my interaction with Calicapelli exuded excellence. My heartfelt gratitude to Calicapelli for adding a touch of luxury to my everyday life. Thank you for your attention to detail and commitment to delivering nothing but the best. I couldn't be happier with my recent purchase, and I eagerly look forward to exploring more of your extraordinary offerings in the future. Thank you for making me a loyal and delighted customer.🙏
A Ashley
716 days ago

Unbeatable Quality and Exceptional Service: A Rave Review for Cali Capelli Straighteners!

I can't help but gush about the incredible straighteners from Cali Capelli! Their products are truly amazing in every way. The quality is top-notch, and the results are simply unbeatable. Despite the initial investment, the value is undeniable, and the frequent promotional offers make it even more irresistible. In fact, I recently purchased my third straightener, and each one continues to exceed my expectations. What truly sets Cali Capelli apart is their unparalleled customer service. Their team goes above and beyond to ensure a seamless and enjoyable experience. From resolving queries to providing support, their dedication is truly commendable. In a nutshell, Cali Capelli has won me over with their exceptional products and service. I couldn't be more thrilled with my purchases and the overall experience. If you're in search of high-quality straighteners and outstanding customer care, look no further than Cali Capelli. Trust me, you won't be disappointed!
S Sophia Washington
716 days ago

Empowering Women in Style: A Genuine Delight to Support

Embarking on a journey to discover unique and top-notch hair tools led me to calicapelli.com, a hidden gem where empowering local women entrepreneurs shines brightly. Maria, a retired celebrity hair stylist turned business owner, exudes passion and expertise in every product offered. Her dedication to quality and customer service is truly exceptional. Supporting Maria's venture isn't just about acquiring top-of-the-line tools; it's about uplifting a woman who excels in her craft. Step into the world of calicapelli.com, where beauty, empowerment, and excellence converge harmoniously.
R Rachel Carney
716 days ago

Redefining Customer Service: A 5-Star Experience Worth Celebrating

Diving into my recent interaction with calicapelli.com, I was greeted by a level of customer service that truly deserves a standing ovation. Their service isn't just fast; it's lightning speed! The package that arrived was not only delivered promptly but also meticulously packaged, showcasing a level of care and attention to detail that is often rare to find. What truly warmed my heart was the unexpected surprise tucked inside - a dazzling gold detangler that instantly became a staple in my beauty routine. This thoughtful gesture not only made me feel valued as a customer but also showcased a genuine commitment to going above and beyond. As if the seamless shopping experience and the delightful freebie weren't enough, knowing that I was supporting a local, woman-owned business added an extra layer of satisfaction to my purchase. It's not just about buying a product; it's about investing in a vision and supporting a dream. In a world where customer service can sometimes feel like a distant memory, calicapelli.com has effortlessly redefined the standard. From start to finish, every interaction exudes excellence, making me a loyal customer for life. Thank you for shining brightly in the realm of online shopping with your unparalleled service and products that truly speak volumes.
N Neecole
864 days ago

An Unexpected Gem

After stumbling upon calicapelli.com, I was eager to give their high-end straightener a try. Anticipation filled me as I eagerly awaited the arrival of my new styling tool. However, my excitement turned to confusion when I discovered someone else's shipping label nestled inside the package. An initial hiccup, but one that led me to question their attention to detail. I reached out to them, puzzled by the mix-up and wondering about the missing shipment information. The next discovery left me disheartened. Contrary to my belief in supporting American-made businesses, the box proudly displayed its origin: China. The realization dimmed my enthusiasm, as I had hoped to champion a female-driven, homegrown venture. With a mix of reluctance and hope, I put the straightener to the test. As a loyal owner of a top-tier stylist-level straightener for years, I anticipated unparalleled quality and performance. However, my experience fell short of expectations. The straightener struggled to generate sufficient heat, failing to meet the standards I had come to expect. Regrettably, my journey with this product ended in disappointment, echoing a sense of wasted investment and unmet potential. Despite these setbacks, I believe in the power of feedback and improvement. May this review shed light on areas for growth while maintaining hope for a future where promises are not just aspirational but realized.
B Brianna York
870 days ago

Redefining Customer Service Excellence: A True Testimonial for Calicapelli.com

Let me share my recent experience with Calicapelli.com, a truly exceptional company that goes above and beyond for its customers. Despite an issue with my delivery showing as "delivered" by USPS, the team at Calicapelli.com, including the company's very own president, stepped in to resolve the situation swiftly and effectively. Their customer service was nothing short of remarkable. The president personally assured me that they would resolve the issue, and true to their word, they promptly took action. Even after a few days passed with no sign of the package, I received an email informing me that they were filing a claim with USPS and sending me a replacement without any hesitation. This level of dedication and commitment to customer satisfaction is truly a rarity in today's world. Calicapelli.com not only rectified the situation promptly but also did so with empathy and a genuine desire to ensure my experience was a positive one. Needless to say, I am beyond impressed with their professionalism and willingness to go the extra mile for their customers. This kind of exceptional service has earned my trust and loyalty, and I will undoubtedly be a returning customer. Thank you, Calicapelli.com, for reaffirming that outstanding customer service is still alive and well!
R Roxanne Bowen
899 days ago

Life-changing Hair Styling Tool!

I cannot contain my excitement as I share my experience with the incredible calicapelli.com hair styling iron. From the moment I placed my order, the anticipation was high, and I was delighted to receive my package in record time, in less than a week! The sleek design of the iron immediately caught my eye, but it was the outstanding performance that truly won me over. Not only does it effortlessly style my hair, but it also leaves it looking silky and smooth, without any hint of damage. It's like a dream come true for someone who loves experimenting with hairstyles but also values hair health. I am beyond thrilled with the results and the overall quality of this product. Without a doubt, I wholeheartedly recommend this hair styling iron to anyone looking for a game-changing addition to their hair care routine. Thank you, calicapelli.com, for creating such a remarkable tool!
A Alex
960 days ago

Transformed My Haircare Routine: A Testimonial for CaliCapelli’s Straightener

I recently embarked on a journey to find the perfect hair straightener, and my quest led me to CaliCapelli's innovative product line. Initially skeptical due to a disappointing experience with a previous brand, I decided to give it a try despite my reservations. To my delight, CaliCapelli's straightener not only lived up to my expectations but far exceeded them. The sleek design and advanced technology made it a breeze to achieve the perfect straight hair look effortlessly. The impressive heat levels ensured that my stubborn strands were tamed with ease, leaving me with salon-quality results every time. This straightener has truly transformed my haircare routine, saving me time and frustration. I no longer have to worry about my hair reverting to its natural state midday, thanks to the long-lasting effects of this incredible tool. Say goodbye to frequent touch-ups and hello to durable, flawlessly straight hair. Every styling session with CaliCapelli's straightener feels like a luxurious salon experience in the comfort of my own home. I am thrilled with the exceptional performance and quality of this product, and it has become an indispensable part of my beauty arsenal. I can confidently say that CaliCapelli has earned my trust and loyalty as a devoted customer. In conclusion, I wholeheartedly recommend CaliCapelli's straightener to anyone in search of a reliable and high-performing styling tool. This investment is worth every penny and is sure to elevate your haircare routine to new heights. Experience the difference for yourself and say hello to effortlessly beautiful hair every day.
M Mercedes Jones
983 days ago

Ordered new 2021 Particular version Purple…

My overview for calicapelli.com Ordered new 2021 Particular version Purple colour and it adore it! The colour is vibrant and STUNNING. Works amazingly nicely with my C2 hair. Effectively performed Maria Capellini and Staff!
J Jennifer Demers
997 days ago

From Frustration to Fast Resolution: A Colorful Customer Experience at CaliCapelli

When I discovered that the purple flat iron I ordered from CaliCapelli was back-ordered, I admit I was a bit frustrated, especially when I hadn't received any tracking information. However, my entire perception changed when I reached out to their customer service team. Their response was not only fast but also extremely pleasant, instantly putting me at ease. The customer service representative went above and beyond by offering me the option to switch to either pink or mint green versions of the flat iron to expedite the process. I chose the pink one, and the efficiency with which they handled my request was truly commendable. In no time, my issue was resolved, and I didn't have to wait any longer. It was a seamless and hassle-free experience that left a lasting positive impression on me. Thank you, CaliCapelli, for turning what could have been a disappointing situation into a shining example of exceptional customer service. I couldn't be more pleased with the outcome and will definitely be a returning customer!
A a. Love
1008 days ago

An Exceptional Customer Service Experience with Calicapelli

I recently had the pleasure of experiencing exceptional customer service from Calicapelli. I placed an order back in June and, unfortunately, encountered some issues with my purchase. However, upon reaching out to them on Facebook, I was met with a prompt and efficient response. Despite the initial hiccup of not receiving any communication regarding my order, the customer service team went above and beyond to assist me. Not only did they promptly address my concerns, but they also offered a viable solution by allowing me to switch to a different product variant when the initial color I ordered was out of stock. The seamless communication and quick resolution not only alleviated my initial disappointment but also reinstated my trust and confidence in their brand. The swift and accommodating nature of their response truly impressed me, and it's safe to say that their exemplary customer service has won me over as a loyal customer. I am genuinely looking forward to shopping with Calicapelli again, knowing that I can rely on their commitment to customer satisfaction. Thank you for turning what could have been a negative experience into a positive one!

Introduction

calicapelli.com is an online beauty store that offers a wide range of hair care products and accessories. With a sleek and user-friendly website, Cali Capelli aims to provide a convenient shopping experience for customers looking to enhance their hair health and style. This comprehensive review will discuss various aspects of the brand, such as pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros

  • Wide range of hair care products catering to various hair types and concerns.
  • Website offers a seamless browsing and shopping experience.
  • High-quality hair accessories that are durable and stylish.
  • Responsive customer service team that promptly addresses inquiries and concerns.
  • Offer promotions and discounts regularly.
  • Positive reputation among customers for product effectiveness.

Cons

  • Prices are slightly higher compared to some competitors.
  • Limited international shipping options.
  • Not as diverse in product selection compared to specialized hair care retailers.
  • No loyalty rewards program for frequent shoppers.

User Experience

The Cali Capelli website provides a seamless user experience with its visually appealing design, intuitive navigation, and comprehensive product categories. Each product page offers detailed descriptions, ingredient lists, and customer reviews to help users make informed purchasing decisions. The website loads quickly and is mobile-friendly, allowing customers to seamlessly browse and shop on any device.

Pricing and Value for Money

Cali Capelli's products are priced in the mid to high range, reflecting their focus on quality and effectiveness. While the prices may be slightly higher compared to some competitors, customers can expect value for money as the brand prioritizes using premium ingredients and innovative formulations. Regular promotions and discounts provide additional opportunities for customers to save.

Customer Service

The Cali Capelli customer service team is known for its responsiveness and dedication to customer satisfaction. They promptly address inquiries, provide product recommendations, and assist with any concerns or issues. The brand prioritizes building strong relationships with their customer base by ensuring a positive and personalized experience.

Product Quality and Selection

Cali Capelli offers high-quality hair care products that are carefully formulated to address various hair concerns. Their selection includes shampoos, conditioners, treatments, styling products, and tools. While the product range may not be as extensive as specialized hair care retailers, each product is thoughtfully curated to deliver visible results and promote overall hair health.

Website Usability

The website's sleek and user-friendly design contributes to a seamless browsing and shopping experience. The intuitive navigation allows users to easily find the products they're looking for, and the clear product descriptions and images provide comprehensive information. The website also features a secure checkout process, ensuring customer data protection.

Returns and Exchanges

Cali Capelli offers a hassle-free returns and exchange policy. Customers can return or exchange products within a specified timeframe, provided they meet the brand's criteria. The return process is straightforward and customer-friendly, ensuring customer satisfaction and maintaining the brand's reputation.

Promotions and Discounts

Cali Capelli regularly offers promotions and discounts to provide customers with opportunities to save on their purchases. These promotions may include seasonal sales, discounts on specific products, or bundle deals. The brand also occasionally offers exclusive discounts to email subscribers, incentivizing customers to stay connected and informed.

Reputation

Cali Capelli has established a positive reputation for its effective hair care products and strong customer relationships. Many customers praise the brand's products for their noticeable results and the brand's commitment to using quality ingredients. The company's dedication to customer satisfaction has contributed to their excellent reputation within the beauty community.

Payment Options

Cali Capelli offers various payment options to cater to their diverse customer base. Customers can securely make purchases using major credit cards such as Visa, Mastercard, and American Express. The website also accepts payments through popular online payment platforms like PayPal, ensuring convenient and secure transactions.

Loyalty Programs

Currently, Cali Capelli does not have a loyalty rewards program for frequent shoppers. While this may be a drawback for customers who regularly purchase from the brand, the brand compensates by offering other promotional opportunities, discounts, and excellent customer service.

Customer Reviews

Cali Capelli has received positive customer reviews, with many users praising the brand for its effective products and attentive customer service. Through testimonials provided on their website and independent review platforms, customers express satisfaction with the results they achieve using Cali Capelli's products and appreciate the brand's commitment to hair health.

Community Involvement

Cali Capelli actively engages with its community by creating educational content and sharing hair care tips and tricks. The brand understands the importance of not only providing products but also empowering their customers with knowledge and support. By fostering a community-driven approach, Cali Capelli promotes a sense of belonging and loyalty among its customers.

Shipping and Costs

Cali Capelli offers shipping to domestic and select international locations. Domestic shipping rates are reasonable and vary depending on the order total and shipping method chosen. The brand strives to process and ship orders promptly to ensure timely delivery. However, international shipping options are limited at this time, which may be a disadvantage for customers outside the available regions.