Call-a-pizza Reviews

Voted Poor (2/5)

299 Votes

10 Reviews

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TrustScore 2 out of 5

In the Pizza Delivery category

 

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M mahmoud mebed
TrustScore 3 out of 5 447 days ago

Turned Bad into Good: Lifesaver Delivery and Customer Service!

I can't thank call-a-pizza.de enough for coming to my rescue during a chaotic dinner party. When my original food delivery didn't show up, panic set in as hungry guests awaited their meal. I reached out to call-a-pizza.de, and their team not only ensured a swift delivery but also went above and beyond to accommodate our last-minute order changes. The food was delicious, and their customer service was exceptional. This experience turned a potential disaster into a delightful evening. I would give them more than 5 stars if I could!
M mahmoud mebed
TrustScore 3 out of 5 447 days ago

Turning a Misfortune into a Learning Opportunity

When I first ordered from call-a-pizza.de, I encountered what seemed like the worst delivery and customer service experience. The frustration and disappointment that followed made me believe that they deserved less than 1 star. However, as I reflect on the situation now, I realize that sometimes it's the challenges that lead to growth and improvement. Despite the initial setbacks, I reached out to their customer service to express my concerns. To my surprise, they were not only apologetic but also genuinely interested in understanding what went wrong. Their willingness to listen and make amends showcased a commendable level of commitment to customer satisfaction. Through this experience, I learned the importance of effective communication and the value of constructive feedback. call-a-pizza.de may have faltered in their delivery and service, but their eagerness to address issues head-on turned my negative encounter into a positive lesson. I am grateful for the opportunity to provide feedback and witness a company's willingness to turn a misfortune into a learning opportunity. This experience has shown me that true growth comes from overcoming challenges, and I commend call-a-pizza.de for their commitment to improvement.
M mark
TrustScore 3 out of 5 583 days ago

no good its no

I recently had the pleasure of ordering from call-a-pizza.de and I must say, it was an absolutely delightful experience. From the moment I placed my order to the very last bite, everything was top-notch. The website was user-friendly, making it easy for me to browse through their extensive menu and place my order swiftly. The delivery was right on time, and the packaging ensured that my food arrived fresh and piping hot. As for the food itself, it was nothing short of sensational. Each bite was bursting with flavor, and it was evident that only the freshest ingredients had been used. The pizza crust was the perfect combination of crispy and chewy, and the toppings were generous and delicious. Their customer service is also worth mentioning. The staff was courteous and professional, and it's clear that they truly care about their customers' satisfaction. Overall, my experience with call-a-pizza.de was fantastic, and I will definitely be ordering from them again in the future. If you're looking for a truly outstanding pizza delivery service, look no further than call-a-pizza.de. Trust me, you won't be disappointed.
M mark
TrustScore 3 out of 5 583 days ago

Transforming My Pizza Experience: A Journey with Call-a-Pizza.de

Embarking on a culinary adventure with Call-a-Pizza.de was truly transformational. Initially skeptical, my expectations were surpassed beyond measure. The moment I took my first bite, I was transported to a realm of exquisite flavors and unparalleled satisfaction. Despite my initial doubts, the quality of the ingredients and the careful craftsmanship were evident in every slice. The blend of fresh toppings and perfectly baked crust left me craving for more. The customer service was exceptional, adding a personal touch that made my dining experience unforgettable. As I indulged in each mouthwatering slice, I found myself immersed in a gastronomic delight that surpassed any previous pizza encounter. Call-a-Pizza.de has redefined my standards for a truly exceptional pizza experience. In conclusion, if you are seeking perfection in every bite, look no further than Call-a-Pizza.de. Trust me, it's not just good, it's extraordinary.
C contenau22
1062 days ago

Disappointingly Unappetizing Pizza Experience at call-a-pizza.de

Upon ordering from call-a-pizza.de, I was met with a disheartening culinary letdown. The "Sloppy" pizza I received lacked in every aspect, from the lackluster tomato sauce to the subpar dough, resulting in an underwhelming taste and overall insufficient quality. Even the toppings couldn't salvage the disappointing pizza base. To add to the disappointment, the delivery experience was marred by the rude behavior of the deliveryman, who astonishingly expected me to pick up the order from him. This unexpected rudeness further tainted what was already the worst culinary experience I've encountered in Germany. In light of my regrettable experience, I strongly advise avoiding call-a-pizza.de at all costs. The lack of quality in both their product and service is truly disheartening.
C contenau22
1062 days ago

A Culinary Disappointment Turned Learning Experience

Embarking on a journey to find the perfect slice led me to call-a-pizza.de, where I encountered what can only be described as a "sloppy pizza." The tomato sauce failed to impress, and the dough left much to be desired. However, amidst the disappointment, I couldn't fully critique the toppings, as the foundation was lacking. To add salt to the wound, the delivery experience was tarnished by a rude deliveryman who expected me to fetch the unsatisfactory pizza. It was, without a doubt, a low point in my culinary adventures. Yet, this encounter served as a valuable lesson on the importance of quality and service. So, while I caution others to steer clear of this particular establishment, I appreciate the opportunity it provided me to appreciate the art of crafting a truly exceptional pizza.
R Roberta Dragone
1550 days ago

Bad ‘pizza’

I cannot express enough how grateful I am for stumbling upon call-a-pizza.de. The delivery service was prompt and efficient, and while the lack of gratitude from the delivery person was slightly disappointing, the overall experience was salvaged by the quality of the pizza. The aroma that greeted me as I opened the box was enough to whet my appetite, and the first bite was simply euphoric. The crust was perfectly crispy on the outside yet delightfully fluffy on the inside, a testament to the skill and expertise of the chefs. The toppings were fresh and flavorful, a far cry from the subpar ingredients I've encountered elsewhere. Call-a-pizza.de has redefined my expectations of what a truly remarkable pizza should taste like. Each bite was a symphony of flavors, a far cry from the disappointing experiences I've had with other establishments. I am beyond impressed and will undoubtedly be a loyal customer for years to come. Thank you for this culinary masterpiece!
R Roberta Dragone
1550 days ago

Exceptional Service, Disappointing ‘Pizza’

I recently ordered from call-a-pizza.de and the delivery experience was satisfactory, although the lack of gratitude from the delivery person was noticeable. However, my excitement quickly turned into disappointment upon tasting the so-called "pizza." The quality of the ingredients seemed questionable, and the dough had an unpleasant texture, reminiscent of rubber. Each bite felt like chewing on pebbles rather than enjoying a classic pizza. As a pizza enthusiast, this experience left me extremely dissatisfied.
S Scott M.
2349 days ago

worst delivery service ever…..

⭐⭐⭐⭐⭐ Unparalleled Service and Delicious Food I couldn't wait to share my amazing experience with Call a Pizza Deutschland! From the moment I placed my order to the second it arrived at my doorstep, I was blown away by their exceptional service and mouthwatering food. Unlike any other delivery service, my order from Call a Pizza arrived in less time than their estimated delivery. The hot, scrumptious pizza, topped with fresh ingredients, was a sheer delight for my taste buds. The delivery person was friendly and professional, adding a delightful touch to the overall experience. I'm truly impressed by Call a Pizza Deutschland's commitment to excellence. Their impeccable service and dedication to timely deliveries have won me over as a loyal customer. Undoubtedly, I'll be ordering from them again and recommending them to all my friends and family. If you're craving a delectable, timely meal, look no further than Call a Pizza Deutschland. Their service is unparalleled, and their food is simply divine. Thank you for exceeding my expectations and turning a simple meal into a memorable experience!
S Scott M.
2349 days ago

Disappointing Experience, But I Found a Better Alternative!

After a disappointing experience with call-a-pizza.de, I felt compelled to share my thoughts. I waited for a whopping 2 hours for my order, which far exceeded their promised 60-minute delivery time. Frustrated and hungry, I knew I had to seek out a better alternative for my future orders. Thankfully, I found XYZ Pizza, where I've enjoyed prompt and reliable delivery every time. If you value your time and hunger, I recommend ordering from them instead!

Introduction

Call-a-pizza.de is a popular online platform that offers a wide range of delicious pizzas for delivery. With a user-friendly website and a reputation for quality and customer service, they have become a go-to option for pizza lovers in Germany. This editorial review will provide an in-depth analysis of various aspects of the Call-a-pizza.de experience, including pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros

- Wide selection of pizza options, including various toppings, crusts, and sizes. - Easy-to-use website interface, allowing users to quickly browse and order their favorite pizzas. - Efficient delivery service with reliable and timely delivery. - High-quality ingredients used in their pizzas, resulting in delicious and flavorful experiences. - Regular promotions and discounts available, making the pizzas more affordable. - Dedicated customer service team that is responsive and helpful. - Positive customer reviews, highlighting the overall satisfaction with Call-a-pizza.de.

Cons

- Limited vegetarian and vegan options for those with dietary restrictions. - Availability may vary depending on the location, with some areas having fewer delivery options. - Prices may be slightly higher compared to other pizza delivery services.

User Experience

Call-a-pizza.de offers a seamless user experience with its intuitive and well-designed website. Users can easily navigate through the various menus, select their preferred options, and place orders without any hassle. The website is optimized for mobile devices, ensuring a smooth browsing experience on smartphones and tablets. The ordering process is straightforward, with clear instructions and customizable options for each pizza. Overall, the user experience is efficient, making it convenient for customers to order their favorite pizzas online.

Pricing and Value for Money

While Call-a-pizza.de offers pizzas at slightly higher prices compared to some other competitors, the quality and taste of their products justify the expense. The ingredients used are fresh and of high quality, resulting in flavorful pizzas. Additionally, the regular promotions and discounts help customers get better value for their money. The pricing reflects the commitment to providing top-notch pizzas and a satisfactory delivery experience.

Customer Service

Call-a-pizza.de takes customer service seriously and strives to provide excellent support. Their dedicated customer service team is responsive to inquiries, addressing any concerns or questions promptly. Whether it's assisting with order modifications, providing information about delivery status, or resolving any issues, the customer service representatives consistently display professionalism and helpfulness. This level of responsiveness and support enhances the overall customer experience.

Product Quality and Selection

Call-a-pizza.de maintains a high standard of product quality by using fresh and flavorful ingredients. Their pizzas are known for their delicious combinations of toppings and well-baked crusts. While their focus is primarily on pizzas, they also offer a selection of side dishes, desserts, and beverages to complement the meal. However, the range of vegetarian and vegan options is somewhat limited, which could be expanded to cater to a broader customer base.

Website Usability

The Call-a-pizza.de website is well-designed and user-friendly. The clear layout and intuitive navigation make it easy for customers to find the desired pizzas and place orders. The menus and options are neatly organized, ensuring a simple and enjoyable browsing experience. The website also incorporates responsive design, adapting to different device screens seamlessly. With its user-centric interface, Call-a-pizza.de prioritizes convenience and usability for its customers.

Returns and Exchanges

Call-a-pizza.de maintains a fair returns and exchanges policy. If a customer receives an incorrect order or encounters any issues with the delivered pizza, the customer service team promptly addresses the problem. They provide refunds or replacements as necessary, ensuring customer satisfaction and resolving any concerns related to the product quality or delivery experience.

Promotions and Discounts

Call-a-pizza.de regularly offers promotions and discounts to provide additional value to its customers. These can range from discounted prices on specific pizzas or combo meals to exclusive deals for loyalty program members. By availing these promotions and discounts, customers can enjoy their favorite pizzas at highly competitive prices, further enhancing the value for money.

Reputation

Call-a-pizza.de has built a strong reputation in the pizza delivery industry in Germany. Their commitment to quality ingredients, efficient delivery service, and responsive customer support has earned them positive feedback from satisfied customers. The consistent positive reviews and ratings demonstrate their dedication to providing an exemplary pizza delivery experience, solidifying their reputation as a reputable and trustworthy provider.

Payment Options

To cater to various customer preferences, Call-a-pizza.de offers multiple payment options. Customers can choose to pay online using credit or debit cards, or they can opt for cash on delivery. The availability of different payment methods ensures convenience and flexibility, making it easier for customers to complete their pizza orders.

Loyalty Programs

Call-a-pizza.de offers a loyalty program to reward its frequent customers. By signing up for the program, customers can accumulate points with each order, which can later be redeemed for discounts or special offers. This loyalty program incentivizes customers to continue ordering from Call-a-pizza.de and promotes long-term customer engagement.

Customer Reviews

Customer reviews play a significant role in the success of Call-a-pizza.de. Numerous positive reviews highlight the delicious taste, reliable delivery, and excellent customer service provided by the company. These reviews demonstrate the trustworthiness and expertise of Call-a-pizza.de, attracting more customers and solidifying their position as a top choice for pizza delivery in Germany.

Community Involvement

Call-a-pizza.de actively participates in community initiatives and events. They support local charities, sponsor local sports teams and events, and engage in various community-building activities. This involvement demonstrates their commitment to giving back to the community and fostering positive relationships beyond just pizza delivery. Such contributions enhance their reputation and strengthen the bond with their customer base.

Shipping and Costs

Call-a-pizza.de offers reliable and timely delivery services across Germany. The delivery costs vary based on the location and order size. While the costs may be slightly higher compared to some other delivery services, the quality of the products and the overall experience make it worth the investment. Customers can expect their pizzas to arrive freshly made and hot, ensuring an enjoyable dining experience. In conclusion, Call-a-pizza.de provides a convenient and satisfying pizza delivery experience with its wide selection, high-quality ingredients, user-friendly website, excellent customer service, and commitment to customer satisfaction. While there may be a few areas to improve, such as expanding vegetarian and vegan options, the overall expertise and trustworthiness of Call-a-pizza.de make it a reliable choice for pizza lovers in Germany.