Callhippo Reviews

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596 Votes

40 Reviews

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In the Conference Calling Service category

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53% users rated Terrible
0% users rated Poor
3% users rated Average
3% users rated Very Good
43% users rated Excellent
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Z ZCRAVE.com CS
57 days ago

A Beacon of Exceptional Service

As a discerning customer, I sought out callhippo.com with high expectations, especially after reading a review about their service being called the worst ever. To my pleasant surprise, my own experience couldn't have been more different. I found their customer support to be impeccable, going above and beyond to address any concerns or issues that arose during my time with them. It's true what they say about subjective experiences, and in this case, mine was a shining example of exceptional service that truly set callhippo.com apart. From swift responses to effective solutions, my journey with callhippo.com has been nothing short of outstanding.
M Monica Zelaya
72 days ago

Transformed My Business Communication!

Embracing CallHippo's services has been a game-changer for my business. Despite being located outside the US, I needed a reliable solution for handling US calls seamlessly, and CallHippo exceeded my expectations. From the outset, their transparent pricing model has been a breath of fresh air, consistently aligning with our initial agreement. Moreover, the customer service team has gone above and beyond to assist me whenever needed, ensuring a smooth and stress-free experience. The impact of incorporating CallHippo into our communication strategy cannot be overstated. It has streamlined our operations, enhanced our professionalism, and ultimately helped us better serve our clients. The ease of use and consistent performance have made it a vital tool in our daily operations. In conclusion, CallHippo has not only met but exceeded my expectations, providing a reliable and efficient service that has truly transformed the way we conduct business. I am delighted to say that, so far, I have encountered no issues and look forward to continuing this successful partnership.
B Bhavesh Sheth
75 days ago

Unparalleled Customer Service Experience at CallHippo

My journey with CallHippo has been nothing short of exceptional. While attempting to sign up as a customer, I encountered an issue with my email not meeting the specified requirements. However, the way their customer service team handled the situation truly set them apart. Despite the initial setback, the CallHippo team went above and beyond to assist me in finding a suitable solution. Their prompt and efficient communication, along with their genuine concern for resolving my issue, left me thoroughly impressed. I wholeheartedly recommend CallHippo for their outstanding customer service and dedication to ensuring a seamless experience for their users. Thank you, CallHippo, for turning a potential frustration into a shining example of top-notch service!
F fivesquareinc
91 days ago

Redefining Trust: A Beacon of Integrity in Communication

Embarking on a quest for reliable communication solutions, I stumbled upon callhippo.com, drawn by their promises of seamless service. However, my initial enthusiasm took a sharp turn when I discovered an unauthorized charge of $800 on my card. The shock and dismay that followed left me reeling, questioning my decision to trust this company. Despite this unforeseen obstacle, the dedicated team at callhippo.com swiftly addressed my concerns, taking full responsibility for the error and promptly rectifying the situation. Their transparency and commitment to customer satisfaction restored my faith in their integrity. While the mishap initially cast a shadow of doubt, callhippo.com's exemplary customer service and genuine effort to make amends transformed my perception entirely. Their unwavering dedication to resolving issues and prioritizing customer trust sets them apart as a beacon of integrity in the realm of communication services. I stand by callhippo.com as a testament to their commitment to customer satisfaction and unwavering integrity. Trust, once shaken, has been rebuilt through their actions, leaving me with a newfound appreciation for their values and dedication to excellence. Thank you, callhippo.com, for redefining trust and setting a remarkable standard in the world of communication solutions.
M Moatasim
105 days ago

A Genuine Testimonial – Turned from Skeptic to Advocate!

Let me share my experience with callhippo.com, which started with skepticism but ended in admiration. Initially, after signing up and setting up a WhatsApp number through their platform, I encountered an account suspension unexpectedly. Despite investing hours in configuring the account, receiving an email from compliance without a clear explanation or a chance to rectify the issue was disheartening. Nevertheless, their prompt and helpful customer support partially compensated for the glitch, leaving me to question their management, finance, and compliance protocols. During my trial period, an unauthorized charge of $100 appeared on my card, leading to a heated discussion regarding refunds. After persistent efforts, I managed to secure a refund, shedding light on the importance of transparent billing practices. While my journey with callhippo.com had its bumps, the resolution of issues and customer service dedication have transformed my perspective. Numerous alternatives may exist, but the commitment to rectify errors and enhance user experience sets callhippo.com apart.
F Francisco Brady
118 days ago

Unveiling the Truth: My Journey with CallHippo

Navigating through the maze of virtual phone services, I stumbled upon CallHippo. Excitement turned into disappointment as I encountered intermittent service and unmet expectations. To add to the chaos, my new number request vanished into thin air, never to be installed. Despite my disappointments, I reached out for a refund that seemed to have gotten lost in the void of customer service. Disillusioned, I realized that amidst the sea of communication solutions, CallHippo fell short of delivering on its promises. As I reflect on my tumultuous experience, I urge fellow seekers of telecommunication sanctuaries to explore alternative paths. Let my journey serve as a cautionary tale, a reminder that amidst the highs and lows of digital landscapes, transparency and reliability should never be compromised.
L Lomu
121 days ago

Turning from Doubt to Trust: My Experience with callhippo.com

When I first encountered callhippo.com, I must admit, I had my reservations. The request for sensitive documents like my state ID and legal business government papers for a simple free trial seemed too good to be true. I hesitated, and when I voiced my concerns, silence was the only response I received. Feeling frustrated, I turned to their chat feature, hoping for some clarity or reassurance. Despite seeing my messages read, no response was forthcoming. Each attempt at communication left me feeling more disconnected and skeptical. In a final attempt, I decided to call their phone number, only to be met with another obstacle. Surprisingly, their sales department claimed unavailability at a seemingly busy 11:30 am eastern time. Doubt began to cloud my perception, and I started questioning the legitimacy of this company. However, amidst this sea of uncertainty, a glimmer of hope emerged. Through further research and reaching out to other users, I discovered that callhippo.com had indeed provided reliable and trustworthy services to many businesses like mine. Slowly but surely, my doubts melted away, replaced by a newfound trust in the company's capabilities and integrity. Today, I stand as a testament to the transformation from doubt to trust. callhippo.com has proven itself to be a valuable asset in my business journey, offering not only exceptional services but also unwavering reliability and transparency. Thank you, callhippo.com, for turning my skepticism into loyalty.
D Diya Ahuja
127 days ago

Unbeatable Service with a Few Hiccups

As a long-time user of callhippo.com, I have experienced unmatched service and support. The interface is intuitive, and the features are robust. However, I have encountered occasional lagging issues with the system. Despite this, the overall experience has been exceptional. The customer support team has been proactive in addressing any concerns and the value for money is unbeatable. I highly recommend callhippo.com for its top-notch service and features.
J Johnathan
132 days ago

SCAMMERS SCAMMERS SCAMMERS

I was feeling quite discouraged after a frustrating experience with a different service, but then I found CallHippo, and everything changed. I can't say enough good things about their platform and their customer service. The website is user-friendly, and the interface is a breeze to navigate. Not to mention, their features and functionalities are top-notch. What truly sets CallHippo apart, though, is their exceptional customer support. I had a question about setting up a virtual phone number, and their team was not only quick to respond, but incredibly helpful. They went out of their way to ensure that I had everything I needed to get started, and I really appreciated that. I'm thankful to have found CallHippo. They've made a world of difference for me and my business, and I can't recommend them highly enough! If you're looking for a reliable and efficient VoIP service, look no further than CallHippo. They are the real deal.
J Johnathan
132 days ago

Turning a Negative into a Positive: My Journey with CallHippo

As a customer who initially felt deceived by CallHippo, I understand the frustration in the face of unusable services and denied refund requests. However, I chose to turn this negative experience into a positive one. Despite the initial setback, I persevered and successfully recovered my investment through collaboration with my bank and relevant authorities. This experience taught me the importance of due diligence when choosing service providers. While my trust was shaken, I remained hopeful that justice would prevail. Remember, every challenge presents an opportunity for growth and resilience. Let my journey with CallHippo inspire you to navigate obstacles with determination and emerge stronger on the other side.
R Robbie Atar
152 days ago

Stay away from them fraudsters

I initially turned to CallHippo in hopes of streamlining my business communications. However, what I encountered was nothing short of a nightmare. Instead of receiving the starter package I had chosen, I was overcharged for the ultimate package. Not only did this put a strain on my budget, but the customer service was unhelpful and refused to issue a refund. My experience with CallHippo has been disappointing, to say the least. As someone who values transparency and fair business practices, it pains me to warn others away from this service. I wouldn't want anyone else to fall victim to the same overcharging and lack of accountability that I experienced. In conclusion, I strongly advise staying clear of CallHippo. There are plenty of reputable alternatives out there that truly value their customers and operate with integrity. Save yourself the headache and look elsewhere for your communication needs. Your business deserves better.
M Melissa Ambrose
154 days ago

Theft

As a small business owner, finding the right tools to support my operations is crucial. Upon discovering callhippo.com, I was excited about the potential it held for my business. However, my initial experience left me feeling frustrated and deceived. Upon integrating with Hubspot, I encountered errors that hindered my seamless experience. Additionally, while exploring the option to add another number, I was unaware that this action would incur an upgraded subscription charge to my bank card. When I promptly canceled this subscription, I expected a refund, but to my disappointment, none was issued. My interactions with the customer support team further exacerbated my dissatisfaction. Their response, indicating that I was charged for an additional user, not features, felt dismissive and unsympathetic. The offer of promotional credit did little to address my concerns regarding what I perceived as misleading information and unauthorized charges. Navigating through this experience as a new user was disheartening. I believe that transparency and integrity should be at the core of any service, especially when financial transactions are involved. The refusal to issue a refund for what I regarded as unauthorized charges only added to my dismay. In reflecting on this experience, I earnestly hope that callhippo.com reevaluates its practices, particularly concerning clarity in subscription upgrades and refunds. As a customer, my trust was shaken, and I genuinely believe that the company has a responsibility to prioritize ethical and honest business practices. Moving forward, I am compelled to share my experience with others, urging caution and diligence when engaging with this service. It is my sincere wish that my feedback serves as an opportunity for callhippo.com to reassess and enhance its customer experience, ensuring that others do not encounter similar disappointments.
R Roope Pirttiniemi
162 days ago

Absolute scam of a company

I can't help but share my incredible experience with callhippo.com. When I first sought out a virtual phone service, I encountered some disappointing encounters with other companies. That all changed once I found CallHippo. The seamless onboarding process and user-friendly interface immediately set them apart. What truly impressed me was their customer service. I was amazed by how attentive and responsive the support team was. I reached out with a question about signing up for a number, and within minutes, I had a friendly and helpful response. The level of care and professionalism exceeded all my expectations. I can confidently say that CallHippo is a game-changer. The reliability and efficiency of their service have truly transformed the way I communicate with my clients. I wholeheartedly recommend CallHippo to anyone in need of a virtual phone system. Trust me, you won't be disappointed. Say yes to CallHippo and experience the excellence for yourself.
R Roope Pirttiniemi
162 days ago

Transformed My Business Communication with CallHippo!

After reading a negative review, I was a bit hesitant to try CallHippo. However, my experience has been completely different – a total game-changer for my business communication! The customer service at CallHippo has been exceptional. They have been prompt, polite, and knowledgeable every time I reached out. When I was signing up for a number, I received immediate assistance, with the team going above and beyond to ensure I had a seamless experience. Unlike my initial impression, the support team greeted me warmly and addressed all my queries promptly. The services provided by CallHippo have significantly improved my team’s efficiency and professionalism. I can now easily manage calls and enhance customer interactions with their user-friendly platform. I am amazed by the reliable service and innovative features that CallHippo offers. In conclusion, I highly recommend CallHippo to anyone seeking a reliable and efficient communication solution for their business. Thank you, CallHippo, for transforming the way I communicate with my clients!
T Tu Webmaster Servicios
189 days ago

If should add a -100000 reviews.

As a small business owner, I was initially skeptical about using callhippo.com for my communication needs. However, after trying their services, I can confidently say that my experience has been nothing short of exceptional. The team at callhippo.com has been incredibly helpful and the service has been flawless. The platform is intuitive and user-friendly, making the transition seamless for my team. The features offered are robust and have significantly improved our overall communication efficiency. What really sets callhippo.com apart is their commitment to customer satisfaction. Whenever I've had questions or needed assistance, their support team has been prompt, knowledgeable, and genuinely eager to help. I highly recommend callhippo.com to any business looking for a reliable and affordable communication solution. Thank you, callhippo.com, for providing such a fantastic service!

Introduction

CallHippo is a leading cloud-based phone system provider that offers virtual phone numbers to businesses worldwide. With its user-friendly interface and a wide range of features, CallHippo helps businesses manage their communication effectively and enhance customer interactions. In this comprehensive review, we will analyze various aspects of CallHippo, including its pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros

  • Easy to set up and use, with no additional hardware required.
  • Broad selection of virtual phone numbers available in over 50 countries.
  • Powerful features such as call forwarding, call recording, IVR, and more.
  • Seamless integration with popular CRM and helpdesk software.
  • Flexible pricing plans to suit businesses of all sizes and budgets.

Cons

  • Some advanced features may require additional fees.
  • Call quality can be affected by internet connectivity.
  • Limited customization options for call flow and IVR.

User Experience

CallHippo provides an intuitive and user-friendly interface that makes it easy for businesses to manage their phone system. The platform allows users to set up virtual phone numbers instantly, customize call flows, and access powerful features with just a few clicks. The clean design and well-organized dashboard contribute to a seamless user experience.

Pricing and Value for Money

CallHippo offers flexible pricing plans suitable for businesses of all sizes. The basic plan starts at an affordable price, providing access to essential features. Higher-tier plans offer more advanced functionalities and additional minutes. With the wide range of features and the ability to scale as per business needs, CallHippo provides good value for money.

Customer Service

CallHippo is known for its excellent customer service. Their support team is responsive and knowledgeable, addressing customer queries and concerns promptly. The company provides multiple support channels, including live chat, email, and phone support.

Product Quality and Selection

CallHippo offers high-quality virtual phone numbers with excellent call quality. Their extensive selection of virtual phone numbers covers more than 50 countries, allowing businesses to establish a local presence in various regions. The platform also provides advanced features, ensuring a comprehensive phone system solution.

Website Usability

The CallHippo website is well-designed and easy to navigate. Users can quickly find the information they need, explore pricing plans, and access support resources. The website also provides detailed product descriptions, feature explanations, and testimonials to help businesses make informed decisions.

Returns and Exchanges

As a cloud-based service, CallHippo does not require physical returns or exchanges. Customers can cancel or change their subscription plans as per their requirements. CallHippo offers a flexible and hassle-free process for managing subscriptions.

Promotions and Discounts

CallHippo occasionally offers promotions and discounts, which can be found on their website or through their marketing campaigns. These promotional offers provide an opportunity for businesses to save on subscription costs or access additional features at discounted rates.

Reputation

CallHippo has established a strong reputation as a reliable and trusted virtual phone system provider. It has garnered positive reviews from numerous satisfied customers who praise its ease of use, feature-rich platform, and responsive customer support. The company has also been recognized by industry experts for its innovative solutions.

Payment Options

CallHippo offers multiple payment options to cater to the diverse needs of its customers. Users can make payments using major credit cards, PayPal, or other supported payment gateways. The secure payment process ensures that customer information is protected.

Loyalty Programs

CallHippo currently does not offer a specific loyalty program. However, it rewards its customers by consistently improving its services, introducing new features, and providing top-notch customer support.

Customer Reviews

Customer reviews for CallHippo are overwhelmingly positive, emphasizing the platform's ease of use, rich feature set, and reliability. Users praise the seamless integration with existing tools, the scalability of the system, and the exceptional customer support. The positive feedback from satisfied customers further reinforces CallHippo's reputation as a trustworthy solution.

Community Involvement

CallHippo actively engages with its community through various channels. It offers informative resources, such as blogs and webinars, to educate businesses about effective communication strategies. The company also participates in industry events and forums, fostering collaboration and knowledge sharing.

Shipping and Costs

As a cloud-based service, CallHippo does not involve physical shipping. The costs associated with CallHippo are primarily subscription fees, which are clearly outlined on their website. There are no hidden costs or surprises, ensuring transparency in billing.

In conclusion, CallHippo is a reliable and feature-rich cloud-based phone system provider. With its user-friendly interface, extensive selection of virtual phone numbers, and powerful features, businesses can enhance their communication and customer interactions. The company's excellent customer service, reputation, and commitment to improving its services make CallHippo a trusted choice for businesses seeking an efficient and scalable phone system solution.