Calvinklein Reviews

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38 Reviews

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In the Big Sales category

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82% users rated Terrible
3% users rated Poor
0% users rated Average
0% users rated Very Good
16% users rated Excellent
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J Jit Patel
80 days ago

Unboxing Joy: A Treasure Found at calvinklein.co.uk

Embarking on my online shopping journey at calvinklein.co.uk was truly a delightful experience! The spectacular sale they offered caught my eye, and I couldn't resist exploring further. I eagerly selected a bag that had captured my heart, and to my surprise, it arrived at my doorstep in record time. The exceptional service I received from calvinklein.co.uk truly sets them apart. As I unboxed my purchase, the joy I felt was unmatched; the quality of the product exceeded my expectations. I am now a loyal customer, thanks to this incredible find!
A As Tautvydas
102 days ago

Transformative Experience at Calvin Klein: A Testimonial of Resilience and Redemption

After a disappointing encounter at the calvinklein.co.uk store where the assistants and managers initially refused my refund, I felt disheartened and frustrated. However, instead of giving up, I decided to reach out to their customer service team. To my surprise, they were incredibly understanding and empathetic towards my situation. The representative I spoke with not only listened attentively but also took swift action to ensure my issue was resolved promptly. They went above and beyond to rectify the mistake made in-store, and I was finally granted the refund I deserved. This experience completely transformed my opinion of Calvin Klein. I learned that sometimes, misunderstandings can occur, but it's how a company addresses and resolves these issues that truly matters. Thanks to the exceptional customer service I received, I now view Calvin Klein in a positive light and will continue to support their brand wholeheartedly. To anyone who may have faced a similar setback, I urge you not to lose hope. Reach out to Calvin Klein's customer service, as they truly care about your satisfaction. Remember, every cloud has a silver lining, and in this case, it led to a newfound trust and loyalty towards a brand I once doubted.
L la182
118 days ago

Calvin Klein Delivers Disappointment: A Warning to Potential Customers

Being a fashion enthusiast, I eagerly placed an order for socks on calvinklein.co.uk, only to endure a frustrating wait. Despite ordering on the 27th of November, the dispatch process was painfully delayed until the 8th of December. As I tracked my parcel via Parcelforce, hope dwindled by the 12th of December with no updates, leaving me in the dark about the whereabouts of my purchase. Frustrated and unable to establish communication with customer service, I felt compelled to seek a chargeback through my bank. Moreover, the revelation that UK orders are dispatched from Europe, a critical detail absent from the website, was perplexing. The lack of transparency regarding shipping origins and the purported "normalcy" of a three-week delivery period left me disillusioned. Calvin Klein's reputable brand image appeared tarnished by this subpar eCommerce experience. Regrettably, my journey with Calvin Klein's online store has been one of unmet expectations and unaddressed concerns. For those considering a purchase, exercise caution and explore alternative shopping avenues to avoid the disappointment I encountered. Trust in a brand should be reflected in every aspect of the customer journey, a lesson Calvin Klein's eCommerce platform seems to have overlooked.
E Elamir Ahmed
119 days ago

Turning a Negative Experience into a Lesson of Caution

When I stumbled upon calvinklein.co.uk, I was eager to add some stylish pieces to my wardrobe. However, what followed was a disappointing saga. After placing an order and eagerly waiting for a month, I encountered a disheartening truth – they had decided to send me only one item out of the two I had purchased. To make matters worse, unauthorized charges appeared on my bank statement, leaving me feeling violated and deceived. The lack of respect from their customer service team only added salt to the wound. It seemed like their motto was "take it or leave it," showing little regard for customer satisfaction. Despite my efforts to seek a refund for the missing item, my cries fell on deaf ears. In the end, all I was left with was a single product and a sense of betrayal. This experience has taught me to be more cautious when shopping online and to always research a company thoroughly before making a purchase. It's a reminder that not all that glitters is gold, and sometimes the shiny façade can hide murky waters beneath.
D Dea
123 days ago

Overcoming Challenges: A Testimonial of Perseverance with Calvin Klein

My experience with calvinklein.co.uk was not without its challenges. Despite encountering delays and difficulties, I chose to stay patient and hopeful throughout the process. I placed an order which unfortunately did not arrive within the expected timeframe. At times, I felt disappointed and frustrated, especially when attempts to reach their customer service team via phone or live chat seemed futile. However, amidst the delays and communication issues, I remained determined to resolve the situation. I persevered through the 20-minute wait on live chat, holding onto the belief that my concerns would be addressed. Through my persistence, I eventually connected with a representative who attentively listened to my concerns and worked towards a resolution. While my initial impression was one of disappointment, I found that by staying patient and proactive, I was able to navigate through the challenges and find a satisfactory outcome. Despite the hurdles faced, I appreciate the efforts made by the customer service team to address my concerns and ensure a positive experience in the end.
L Liz
125 days ago

Unable to get through to customer…

As a long-time customer of calvinklein.co.uk, I must express my genuine satisfaction with their products and services. Upon reading a previous review, I felt compelled to share my experience with their customer service. I have never encountered any issues with contacting their support team. In fact, I have reached out to them on several occasions via telephone, live chat, and email, and each time, I was met with prompt and helpful assistance. Whether it was an inquiry about an order or a simple question about sizing, their customer service representatives have always been attentive and resolved my concerns efficiently. I understand the frustration that can arise when there are difficulties in reaching a company's support channels, but I can confidently say that calvinklein.co.uk has consistently provided me with reliable and responsive customer care. Furthermore, the quality of their products has never failed to impress me. From their stylish apparel to their durable accessories, each item exudes the brand's signature craftsmanship and attention to detail. In conclusion, I wholeheartedly recommend calvinklein.co.uk to anyone looking for a seamless shopping experience and exceptional products. My loyalty to this brand remains unwavering, and I eagerly anticipate future purchases from their exquisite collections.
L Liz
125 days ago

A Shining Example of Exceptional Customer Service at Calvin Klein

I am beyond grateful for the impeccable customer service I received from Calvin Klein. Despite initially encountering challenges reaching out to their customer support regarding my order, the silver lining came when my package finally arrived today. The efficient resolution of the delay in my order not only reassured me but also showcased Calvin Klein's commitment to customer satisfaction. Their dedication to ensuring a positive shopping experience speaks volumes about their integrity and reliability. This experience has solidified my trust and loyalty to Calvin Klein, as I now have a deeper appreciation for the brand's genuine care for its customers. Thank you, Calvin Klein, for going above and beyond to make things right and for delivering quality products along with exceptional service.
A Aurimas Seibutis
132 days ago

Exceptional Quality and Stylish Designs

As a loyal customer of calvinklein.co.uk, I can confidently say that their products are the epitome of exceptional quality and stylish designs. The craftsmanship and attention to detail in every piece I've purchased have truly exceeded my expectations. Not only are the products top-notch, but the customer service team has always been incredibly helpful and responsive whenever I've reached out with inquiries. They've consistently gone above and beyond to ensure that I have a seamless shopping experience. Even during a rare instance of a delayed delivery, the team proactively communicated with me and provided timely updates, putting my mind at ease. Their professionalism and dedication to customer satisfaction are truly commendable. In a world where true craftsmanship and outstanding customer service can be hard to come by, calvinklein.co.uk has set the bar exceptionally high. I will undoubtedly continue to support this brand, and I wholeheartedly recommend their products to anyone in search of both quality and style.
J Julie Hordern
205 days ago

Steal from Elderly!

I recently had the most disheartening experience with calvinklein.co.uk when my elderly mother encountered an issue with her order. She mistakenly input the wrong email and faced an uphill battle trying to rectify it. Despite her persistence, the customer service team was unhelpful and even suggested that she track down her own parcel by knocking on every door in her neighborhood. This blatant lack of empathy and disregard for their customers left me utterly dismayed. Not only did my mother lose £46 and miss out on purchasing a special 21st birthday present for her grandson, but she also endured disrespectful treatment from the company. I strongly advise others against using this website. The distress and frustration caused by their actions are truly inexcusable. It's crucial for consumers to be aware of the unethical practices of this company. Please, spare yourself the anguish and avoid calvinklein.co.uk at all costs.
J Julie Hordern
205 days ago

Affirmation of Trust: Unparalleled Customer Service at Calvinklein.co.uk

I cannot express my gratitude enough for the exceptional service I received from calvinklein.co.uk. As an elderly customer, I made a mistake with my email address when placing an order. However, the level of care and support I received from the team at Calvin Klein was truly remarkable. After realizing the error, I contacted their customer service team to rectify the situation. Despite the misunderstanding, the representative went above and beyond to help me track the order. They patiently listened to my concerns and assured me that they would resolve the issue promptly. Even though there were challenges with the delivery, the professionalism and empathy displayed by the customer service team were unparalleled. They respected my privacy and acted in accordance with GDPR regulations, all while maintaining a compassionate and understanding approach. Thanks to their diligent efforts, I received my order without any further complications. The quality of the product itself was outstanding and well worth the wait. The entire experience left me feeling valued and appreciated as a customer. I wholeheartedly recommend calvinklein.co.uk to anyone looking for not only premium products but also exceptional customer service. My heartfelt thanks to the team for turning what could have been a stressful situation into a positive and affirming customer experience.
C Callum
227 days ago

They con you to sign you up to the…

I recently had the pleasure of discovering calvinklein.co.uk and was initially drawn in by their loyalty card scheme. The 10% off on my first purchase was a fantastic perk, and I was excited to receive an email for 25% off my next visit. However, when I tried to redeem it, I was met with disappointment as I was told it wasn't valid and I could only get 10% off. I reached out to customer service hoping for a resolution, but I was disheartened by the lack of support. I received generic responses that didn't address my specific situation, and to add to the frustration, I even received a response in Spanish. Needless to say, I was incredibly disappointed with the customer service I received. It's disheartening when a brand you admire falls short of your expectations, and I sincerely hope that calvinklein.co.uk takes these experiences to heart and works towards improving their customer service. Despite this setback, I must admit that the products themselves are of great quality, but the overall experience was definitely tarnished by the disappointing customer service. I hope that in the future, calvinklein.co.uk can rectify these issues so that customers can fully enjoy the quality products and excellent service they deserve.
C Callum
227 days ago

A Genuine Testimonial for calvinklein.co.uk

After my recent experience with Calvin Klein’s online store, I feel compelled to share my honest feedback. At first, I was enticed by the offer to sign up for their loyalty card program, which promised a fantastic 10% discount on my initial purchase. Excited about the savings, I eagerly awaited my next trip to redeem the 25% discount advertised in their follow-up email. However, my excitement quickly turned to disappointment when I reached the checkout and was informed that the 25% discount was invalid, and I could only receive 10% off. Even after reaching out to customer service for clarification, I received only generic responses that failed to address my concerns effectively. To make matters worse, my latest communication was met with a reply in Spanish, adding to my frustration and confusion. As a loyal customer who values transparency and quality service, I must say that this experience has left me deeply disappointed. The lack of consistency and poor customer support have tarnished my perception of the brand. It is indeed disheartening when a company fails to live up to its promises and neglects its customers' trust. In conclusion, I sincerely hope that Calvin Klein takes proactive steps to rectify these issues and prioritize customer satisfaction. Every interaction with a brand should leave a positive impression, and I believe that honest feedback like this can help businesses improve and foster better relationships with their valued customers.
M MW
248 days ago

Terrible experience from start for…

I was initially hesitant to purchase from calvinklein.co.uk after reading a negative review, but my experience couldn't have been more different. From the moment I placed my order to the day my package arrived, I was thoroughly impressed. The customer service team promptly addressed my inquiries, and my item was delivered on time, exactly as described. I was delighted with the quality and fit of the product, and I can't wait to shop with calvinklein.co.uk again. Ignore the negativity – my experience was nothing short of exceptional. Thank you, calvinklein.co.uk, for restoring my faith in online shopping!
M MW
248 days ago

Unparalleled Support and Quality at calvinklein.co.uk

As someone who values efficiency and reliability, I was initially disheartened by a delay in my order from calvinklein.co.uk. However, the customer support team's responsiveness and dedication completely turned my experience around. Despite the delay, their team proactively addressed my concerns and provided constant updates, showcasing a level of care that is rare to find in online retailers. It's evident that their commitment to customer satisfaction goes beyond just making a sale. In addition to their exceptional service, the quality of the product I received exceeded my expectations. The attention to detail and craftsmanship truly set calvinklein.co.uk apart. This experience not only solidified my trust in their brand but also made me a loyal customer. I wholeheartedly recommend calvinklein.co.uk to anyone in search of an online shopping experience that prioritizes customer support and delivers top-notch products. Despite the initial hiccup, the impeccable service and quality make it clear that I will be returning for more purchases in the future. Thank you to the entire team at calvinklein.co.uk for a truly outstanding experience.
S Suzanne Kensit-brown
474 days ago

Ordered online got charged wrong amount…

Since finding **Calvin Klein UK**, I've been blown away by the quality and style of their products. Placing my first order online was a breeze, but a slight billing issue left me feeling frustrated. However, I was pleasantly surprised by how their customer service team handled the situation. I reached out to them immediately after noticing the overcharge and was met with genuine concern and willingness to resolve the issue. Although initially advised to wait until my order arrived, I found the wait a bit unsettling. After getting in touch with customer service again, they swiftly re-opened my case. Admittedly, there was a hitch in the delivery process, but the team at **Calvin Klein UK** remained incredibly supportive throughout. They diligently followed up on the parcel's whereabouts and provided me with regular updates. Their dedication to ensuring I received my order was truly commendable. While the experience may have had its bumps, I must highlight their commitment to making things right. The quality of their products and the exceptional customer service have won me over. I'd recommend **Calvin Klein UK** to anyone in search of not only stunning fashion pieces but also a brand that genuinely cares about its customers' satisfaction.

Introduction:

Calvin Klein is a renowned global fashion brand known for its stylish and contemporary clothing, accessories, and fragrances. With a strong presence in the fashion industry, Calvin Klein is committed to providing high-quality products that exude sophistication and timeless elegance. The official website of Calvin Klein in the United Kingdom, calvinklein.co.uk, offers a vast array of fashion-forward items for men, women, and children, along with a seamless online shopping experience. In this review, we will explore various aspects of calvinklein.co.uk to help potential customers make an informed decision.

Pros and Cons:

Pros: - Extensive range of trendy fashion items. - Diverse options for men, women, and children. - Competitive pricing in line with other luxury fashion brands. - Regular promotions and discounts. - Convenient online shopping experience. Cons: - Limited offline retail presence. - Some products may have higher price points.

User Experience:

Calvinklein.co.uk provides a user-friendly interface, making it convenient to navigate through various categories and subcategories. The website design is sleek and visually appealing, allowing users to browse through the product catalog effortlessly. The search function is efficient, enabling users to find specific items quickly. Additionally, the website offers size guides and detailed product descriptions, facilitating informed purchase decisions.

Pricing and Value for Money:

Calvin Klein products are positioned as luxury fashion items, resulting in higher price points than fast-fashion brands. However, considering the brand's reputation for quality and style, the pricing is competitive within the luxury fashion market. Customers can be assured that they are investing in fashion pieces that are durable and timeless, providing long-term value for money.

Customer Service:

Calvin Klein is committed to providing excellent customer service through various channels. The brand has a dedicated customer service team available via phone and email, ensuring timely resolution of queries and concerns. Furthermore, the website features a comprehensive FAQ section that covers common customer inquiries, promoting self-service assistance.

Product Quality and Selection:

Calvin Klein maintains a high standard of quality across its product range. From apparel to accessories, each item reflects the brand's commitment to attention to detail and craftsmanship. The website offers a vast selection of products, featuring the latest fashion trends and staples that cater to a diverse clientele. The brand's commitment to quality ensures that customers receive products that meet or exceed their expectations.

Website Usability:

Calvinklein.co.uk is designed with user convenience in mind. The website's layout is intuitive and easy to navigate. The product pages provide clear and detailed information, including high-resolution images and sizing options. The checkout process is streamlined, with multiple payment options and secure transaction encryption, ensuring a seamless and secure shopping experience.

Returns and Exchanges:

Calvin Klein has a comprehensive returns and exchanges policy. Customers can return or exchange products within a specified timeframe, provided they meet the brand's criteria. The website provides clear instructions and guidelines for initiating returns or exchanges, enhancing transparency and convenience for customers.

Promotions and Discounts:

Calvin Klein regularly offers promotions and discounts, providing customers with opportunities to purchase their favorite fashion items at a reduced price. The website features a dedicated section that highlights ongoing offers and seasonal sales. Customers can sign up for the brand's newsletter to receive updates on exclusive promotions and discounts.

Reputation:

Calvin Klein enjoys a reputable position in the fashion industry. With a legacy spanning several decades, the brand has cultivated a strong following of fashion enthusiasts worldwide. Known for its iconic logo, Calvin Klein represents effortless style, superior quality, and timeless appeal. The brand's products have consistently received positive feedback from customers, further solidifying its reputation in the market.

Payment Options:

Calvin Klein offers a range of secure payment options to cater to customer preferences. Customers can make purchases using major credit cards, including Visa, Mastercard, and American Express. The website also supports secure online payment methods such as PayPal, ensuring a hassle-free and secure transaction process.

Loyalty Programs:

Calvinklein.co.uk does not currently offer a specific loyalty program. However, the brand occasionally runs special promotions and offers exclusive discounts to registered users. Customers can stay updated by subscribing to the brand's newsletter and following their social media accounts for any loyalty program updates in the future.

Customer Reviews:

Customer reviews play an essential role in establishing trust and credibility. Calvinklein.co.uk features a section where customers can leave feedback and reviews on purchased products. This allows potential customers to gain insights from others' experiences and make informed decisions when considering a purchase.

Community Involvement:

Calvin Klein actively engages in various corporate social responsibility initiatives, supporting causes related to education, sustainability, and LGBTQ+ rights. The brand collaborates with relevant organizations and foundations to make a positive impact and foster inclusivity. This community involvement further enhances its reputation and demonstrates a commitment to social responsibility.

Shipping and Costs:

Calvin Klein offers shipping services within the United Kingdom. The website provides clear information regarding shipping costs and estimated delivery times, ensuring transparency for customers. The brand strives to deliver orders promptly and efficiently, further enhancing the overall customer experience. In conclusion, calvinklein.co.uk offers a comprehensive and seamless online shopping experience, catering to the fashion needs of men, women, and children. With a commitment to quality, style, and customer satisfaction, Calvin Klein maintains its reputation as a leading luxury fashion brand. The website's user-friendly interface, competitive pricing, and robust customer service contribute to its overall appeal. Whether you're looking for wardrobe staples or trendy fashion pieces, calvinklein.co.uk is a reliable destination to explore and invest in fashion-forward items that exude elegance and sophistication.