Calzedonia Reviews

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82 Reviews

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30% users rated Terrible
22% users rated Poor
28% users rated Average
11% users rated Very Good
9% users rated Excellent
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Introduction

Calzedonia is a well-known fashion brand that specializes in stylish and comfortable hosiery, swimwear, lingerie, and clothing. This Italian brand has been operating since 1986 and it has spread its presence across multiple countries around the world. With the online store calzedonia.com.br, Brazilian customers can browse and buy the latest Calzedonia collections from the comfort of their homes.

Pros and Cons

One of the main advantages of shopping at calzedonia.com.br is the broad selection of products available for women, men, and kids. From classic tights and leggings to trendy bikinis and beachwear, Calzedonia offers a vast array of options that cater to different needs, sizes, and styles. Another strength of the brand is its attentive customer service, which provides clear and prompt assistance on various issues, including order tracking, size recommendations, and returns. However, some users may find the prices of Calzedonia products a bit high compared to other similar brands, especially when it comes to items that require frequent replacements, such as socks or pantyhose.

User Experience

Calzedonia's website is easy to navigate, with a clean layout and intuitive menus that allow users to find what they are looking for quickly. The product pages are informative and include multiple pictures, descriptions, and reviews from other customers, which help users get a better idea of the item's quality, fit, and style. The checkout process is also simple and secure, with various payment options available, including credit card, PayPal, and gift card.

Pricing and Value for Money

Calzedonia's pricing varies depending on the product category, the material, the design, and the season. Some items are more affordable than others, such as basic leggings or socks, while others may be pricier due to their innovation, durability, or luxury features, such as cashmere-blend tights or seamless swimwear. Overall, Calzedonia's products are considered a good value for money by many customers who appreciate the brand's attention to detail, comfort, and style.

Alternatives

For customers who are looking for similar brands to Calzedonia, some alternatives worth considering include Wolford, Falke, Hue, and Spanx. These brands specialize in hosiery, leggings, and shapewear, and they offer a broad range of options for different occasions and preferences.

Customer Service

Calzedonia's customer service is reliable and responsive, with a dedicated team that can be reached via email, phone, or chat. The staff is knowledgeable and friendly and can provide assistance on various topics, such as size charts, shipping options, or returns. The brand also has a FAQ section on its website that covers many common questions and issues.

Product Quality and Selection

Calzedonia's products are known for their high quality, attention to detail, and durability. The brand uses premium materials, such as cotton, wool, silk, and polyamide, and employs advanced technologies and design techniques to create comfortable and stylish hosiery, swimwear, lingerie, and clothing. The selection of products is diverse and trendy, with new collections released regularly to keep up with the latest fashion trends and seasonal needs.

Website Usability

Calzedonia's website is user-friendly and well-designed, with clear menus, informative product pages, and easy checkout options. The site is optimized for different devices, such as desktops, tablets, and smartphones, and it loads fast and smoothly. Users can search for products using different criteria, such as color, size, price, and category, and they can save their favorite items to a wishlist for future reference.

Returns and Exchanges

Calzedonia's return and exchange policy is fair and straightforward, with a 14-day window for customers to request a return or exchange for any reason, as long as the item is in its original condition and packaging. The brand provides a pre-paid shipping label for free returns, and it processes refunds or exchanges promptly, typically within a week.

Promotions and Discounts

Calzedonia offers various promotions and discounts throughout the year, including seasonal sales, free shipping, and loyalty rewards, as well as occasional coupon codes and gift cards. Customers can sign up for the brand's newsletter to stay updated on the latest offers and events.

Reputation

Calzedonia has a strong reputation in the fashion industry, thanks to its innovative and stylish products, as well as its commitment to sustainability and social responsibility. The brand has received multiple awards and recognitions for its achievements, such as the Green Carpet Fashion Award and the Italian Digital Award.

Payment Options

Calzedonia's online store accepts various payment methods, including credit cards, PayPal, and gift cards. The checkout process is secure and encrypted, and the brand does not store any sensitive data on its servers.

Loyalty Programs

Calzedonia has a loyalty program called Calzedonia Lover, which rewards customers with points for every purchase they make, as well as for specific actions, such as reviewing products or sharing content on social media. These points can be redeemed for discounts, gifts, and exclusive offers.

Customer Reviews

Calzedonia's website and other online platforms feature many customer reviews that provide valuable feedback and insights on the brand's products, services, and overall experience. Most reviews are positive and praise the quality, comfort, and style of the items, as well as the excellent customer service.

Community Involvement

Calzedonia is involved in various social and environmental initiatives, such as supporting schools, charities, and cultural events, as well as promoting sustainable practices, such as reducing waste and carbon footprint. The brand also collaborates with influencers and celebrities to raise awareness of important causes and issues.

Shipping and Costs

Calzedonia offers different shipping options, including standard, express, and pick-up points, with varying costs and delivery times depending on the destination and weight of the package. The brand provides tracking information for all orders and ships to many countries around the world.