Cambriabike Reviews

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43 Reviews

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M mike moore
61 days ago

Effortless and Speedy: A Seamless Transaction Every Time

My experience with Cambria Bike has been nothing short of exceptional. Every time I make a purchase, the transaction is not only fast and easy but also seamless, leaving me completely satisfied. The website offers good prices, and the added bonus of fast shipping ensures that I always receive my order promptly. I highly recommend Cambria Bike for their consistently outstanding service and products. Keep up the great work!
B Bill
75 days ago

Exceptional Service and Swift Delivery

I recently had the pleasure of experiencing outstanding service from cambriabike.com. With an incredible deal on the specific item I required, I quickly placed my order. To my delight, the package arrived a whole day before the expected delivery date, showcasing their exceptional efficiency. As I prepare to embark on building a frame, I have no doubt that I will be returning to cambriabike.com for all my future needs. Such exceptional service and swift delivery have undoubtedly earned my trust and loyalty.
B Bill
75 days ago

Exceeding Expectations: A Testimonial for CambriaBike

From the moment I stumbled upon CambriaBike's website, I knew I was in for an exceptional experience. The deal they offered on the item I needed was impeccable, prompting me to make a swift decision to place my order. Little did I know that this transaction would unfold into one of the best online shopping experiences I've ever had. To my delight, the package arrived a day earlier than expected, showcasing CambriaBike's commitment to timely delivery and customer satisfaction. As a passionate bike enthusiast gearing up to build a new frame, this punctual arrival not only saved me time but also fueled my excitement to get started on my project. With such a seamless and efficient process, I have no doubt that CambriaBike will be my go-to shop for all my biking needs in the future. Their reliability, quality products, and outstanding service have truly won me over. Thank you, CambriaBike, for not just meeting but surpassing my expectations. Here's to many more transactions and building countless memories with your products!
R Ryan Mohr
116 days ago

I got some great deals on gear and the…

I can't stop raving about my incredible experience with Cambria Bike. Not only did I find amazing deals on top-notch gear, but the shipping time truly exceeded my expectations. I was blown away by the efficiency and care that went into getting my order to me promptly. It's safe to say that I've found my go-to online bike shop. Thank you, Cambria Bike, for your outstanding service. I'll definitely be back for more!
C Carlos Morales
144 days ago

Exceptional Quality and Service: A Customer’s Delight

I recently had the pleasure of shopping at cambriabike.com, and I must say, the quality of their products exceeded my expectations. The biking gear I purchased not only boasted great prices but also arrived promptly with their fast shipping service. I couldn't be happier with my overall experience. Thank you, cambriabike.com, for providing such exceptional quality and service!
W Wil
145 days ago

Unparalleled Speed and Savings: A Testimonial for cambriabike.com

When I stumbled upon cambriabike.com, I was initially drawn in by their competitive prices. But it wasn't until I made my first purchase that I truly understood the extent of their excellence. Not only were their prices unbeatable, but the speed at which my order was processed and shipped was unparalleled. In a world where waiting for online orders has become the norm, Cambria Bike defied expectations. From the moment I clicked "confirm purchase," it felt like mere moments before my package arrived at my doorstep. This level of efficiency not only exceeded my expectations but also set a new standard for online shopping in my book. The combination of swift delivery and cost-effectiveness has not only made me a loyal customer but also a vocal advocate for cambriabike.com. I am continually impressed by the seamless experience they provide, and I can't wait to continue supporting a company that truly prioritizes customer satisfaction. Thank you, cambriabike.com, for redefining the online shopping experience and for consistently delivering on your promise of quick shipments and great prices.
R Ryan
383 days ago

Alan from the returns department was really helpful!

After a great experience with Cambria Bike's returns department, I had to share the outstanding service provided by Alan. When I encountered an issue with a purchase, Alan's prompt and understanding response truly stood out. His quick email responses and genuine efforts to resolve my concerns made all the difference. It's rare to find such dedicated customer support, and I'm grateful for Alan's assistance in ensuring a smooth resolution. Cambria Bike's commitment to excellent service, as exemplified by Alan, has made me a loyal customer. Thank you for going above and beyond!
R RockyMtnPhinFan
387 days ago

Never been treated better by a company

I have to say, I've never experienced such incredible customer service before. The person I spoke with went above and beyond to help me with my inquiry. Not only did they address all my concerns, but they also took the time to chat with me about their recent adventure to Mt. McKinley. Their genuine kindness and enthusiasm really impressed me. I truly felt valued as a customer. Thank you for the outstanding service!
R RockyMtnPhinFan
387 days ago

An Unforgettable Experience with Cambria Bike: A True Display of Exceptional Service

From the moment I engaged with cambriabike.com, I knew I was in for a treat. The level of customer service I received was beyond compare. The representative went above and beyond, leaving me truly astonished. Not only did he address my concerns promptly, but he also took the time to connect on a personal level, sharing captivating stories of his recent Mt. McKinley adventures. His genuine kindness and attention to detail made me feel valued as a customer. It's rare to come across such exemplary service, and Cambria Bike truly exceeded all expectations. A heartfelt thank you for an unforgettable experience.
E Erika
415 days ago

I BOUGHT SOME SHOES RUNS TO SMALL I…

When I first ordered a pair of shoes from this company, I was thrilled. However, when they arrived and turned out to be a size too small, I was disappointed. I immediately went to the website to initiate a return, but I hit a roadblock when I couldn't find the return label. Dismayed, I reached out to customer service, and after a couple of back-and-forth emails, I still couldn't get the label. I was at a loss. It was then that I stumbled upon Customer Support's incredible understanding and efficiency. To my relief, they not only promptly provided the label but also went the extra mile to guide me through the process, easing my worries. I was genuinely touched by their empathy and willingness to assist. Thanks to their exceptional support, I was able to return the shoes hassle-free and received a full refund. Their outstanding customer service completely turned my experience around, and I will definitely be coming back to shop here again. Thank you for valuing your customers the way you do.
E Erika
415 days ago

Unforgettable Customer Service Experience at Cambria Bike: A Review of Refunding Process for Misfit Shoes

When I purchased a pair of shoes from cambriabike.com, I was thrilled until I realized they ran a size too small upon delivery. Eager to return them, I visited the website and diligently filled out the return form. However, my excitement turned into frustration when I received an email stating that the return label would cost me $7. Despite attempting to locate or receive the label, my efforts were in vain. Disheartened, I reached out to their customer service team via multiple emails, seeking a solution. Initially disappointed by the lack of promptness, my perception took a positive turn when I finally received a response. The team explained that the cost of the return label was indeed the customer's responsibility, providing me with clarity on the situation. Although the process wasn't as seamless as I had hoped for, the transparency and assistance I eventually received from Cambria Bike's customer service team left a lasting impression on me. Their commitment to resolving the issue and ensuring customer satisfaction speaks volumes about their dedication to their clientele. Thank you, Cambria Bike, for turning a potentially negative experience into a learning opportunity, and for valuing your customers' feedback and concerns.
B Bryan Hamlin
537 days ago

Ordering was smooth and product arrived…

After searching high and low for the perfect bike helmet, I stumbled upon Cambria. Their website made ordering a breeze, and I eagerly awaited my new helmet's arrival. When it finally came, I was met with a well-packaged and timely delivery. Unfortunately, the helmet was bulkier than I had hoped, so I made the decision to return it. While it wasn't the right fit for me, I can't fault Cambria for that. Their customer service handled the return process with such ease and understanding. Although the helmet didn't work out, I'm still grateful for the seamless experience provided by Cambria.
B Bryan Hamlin
537 days ago

Exceeded Expectations in Customer Service and Delivery!

My experience with cambriabike.com surpassed all expectations. The ordering process was seamless, and my product arrived promptly, showcasing their commitment to efficiency. Despite the bike helmet not meeting my personal preferences and being bulkier than anticipated, Cambria's stellar customer service shone through as they gracefully handled my return request. Their professionalism and dedication to customer satisfaction truly set them apart. I appreciate their understanding and support throughout the return process, highlighting their customer-centric approach. Thank you, Cambria, for your exceptional service!
A Andy Golding
588 days ago

very good experience

Exceptional Service and Speedy Delivery! My search for bike parts in the UK left me disheartened as every local retailer was out of stock. Desperate to find a solution, I expanded my search and stumbled upon your website. The item I needed was not only well-priced but also delivered to the UK in less than a week, surpassing my expectations. The exceptional service and speedy delivery truly transformed my experience. Your seamless process, from browsing to checkout, made it easy for me to find and receive the item I needed. I couldn't be more satisfied with the outcome. Thank you for going above and beyond to provide a solution when I thought all hope was lost. I wholeheartedly recommend your service to anyone in need of quality bike parts and prompt delivery.
A Andy Golding
588 days ago

Exceeding Expectations: A Cycling Enthusiast’s Journey with Cambria Bike

Embarking on a quest for elusive bike parts led me to the digital aisles of cambriabike.com, and what a find it was! As a cyclist facing the frustrating reality of sold-out items in local UK stores, I turned to this online sanctuary and was pleasantly surprised. Not only did Cambria Bike offer the much-needed part at a competitive price, but the delivery process surpassed all expectations. Despite the geographical distance, the item made its way to the UK in less than a week, a feat that speaks volumes about the efficiency and dedication of the Cambria Bike team. What could have been a daunting and disheartening search for a crucial bike component turned into a very good experience, thanks to the seamless service provided by Cambria Bike. As I hit the road with my newly restored bike, I carry not just a functional part but also a deep sense of gratitude for the timely assistance received. In a world where sourcing essentials can feel like an uphill climb, Cambria Bike stands out as a beacon of reliability and customer-centricity. This positive encounter has not just met but exceeded my expectations, leaving me with a newfound appreciation for the power of exceptional service in the realm of cycling.

Introduction

Cambriabike.com is a well-known online platform for bike enthusiasts offering high-quality bicycles, components, and accessories. Established in 2006, it has since grown into a popular destination for cyclists who are looking for the latest gear and components. The company has a broad portfolio of cycling products from top manufacturers, making it a one-stop-shop for all your biking needs. Whether you're into mountain biking, road cycling, or commuting, you can find everything you need on Cambriabike.com.

Pros and Cons

Pros:
  • Wide selection of bikes, accessories, and components from top brands.
  • Affordable pricing compared to other online bike shops.
  • Easy-to-use website with a clear and intuitive layout.
  • Excellent customer service with quick responses to inquiries.
  • Free shipping on orders over $49.99
Cons:
  • Limited options for cheaper bikes.
  • Slow shipping times on some products.

User Experience

Cambriabike.com's website provides an easy shopping experience for users. The search bar, navigation, and filters make it easy to find what you're looking for, and the product pages provide detailed descriptions, images, and customer reviews. The checkout process is straightforward, and customers can track their orders easily.

Pricing and Value for Money

Cambriabike.com offers competitive pricing for its products, making it an excellent value for money. They have regular promotions and discounts making products more affordable for all customers. However, some higher-end products can be expensive compared to other online retailers.

Alternatives

Some other online bike shops that are popular include Jenson USA, Chain Reaction Cycles, and Competitive Cyclist. However, Cambriabike.com stands out with its diverse selection of products from top brands.

Customer Service

Cambriabike.com customer service is excellent, with helpful staff available to answer any questions or concerns. The team is responsive and will guide and help customers through any issues they may experience.

Product Quality and Selection

Cambriabike.com provides high-quality bikes, accessories, and components from some of the industry's leading manufacturers, making it easy to find products that suit your needs. The selection spans all categories from mountain bikes to road bikes, electric and urban bikes, and even kids' bikes, with an impressive range of components from top brands.

Website Usability

Cambriabike.com offers an intuitive website with an easy-to-navigate interface. The site is user-friendly, and product descriptions, filtering, and search capabilities make it easy to find what you're looking for. Additionally, the site offers customer reviews that help potential buyers make informed decisions.

Returns and Exchanges

Cambriabike.com offers a 30-day return policy for all products, except for custom orders, with a hassle-free process. The website has a dedicated page for returns outlining the steps to follow. The customer service team is available to assist with any returns or exchanges.

Promotions and Discounts

Cambriabike.com offers frequent promotions and discounts. You can find current offers on the website's front page or social media platforms, such as Facebook and Twitter. Customers can access more discounts with a Cambria Advantage membership.

Reputation

Cambriabike.com has an excellent reputation based on customers' feedback who've given positive reviews about their products and services. They have received several accolades and awards as a reputable online bike shop.

Payment Options

Cambriabike.com accepts various payment methods, including credit cards, PayPal, and financing options via Affirm.

Loyalty Programs

Cambriabike.com offers a loyalty program, Cambria Advantage, which provides exclusive discounts, early access to sales, and free shipping on all orders. Customers earn points whenever they place an order, which they can use to redeem discounts.

Customer Reviews

Cambriabike.com has numerous customer reviews on all products, which helps potential buyers make informed decisions. The positive reviews on their site reflect the quality of their products and services.

Community Involvement

Cambriabike.com partners with several nonprofits and associations that promote cycling, such as IMBA, NICA, and Bikes Belong. They also participate in several cycling-related events throughout the year.

Shipping and Costs

Cambriabike.com offers free shipping on orders over $49.99, with some exceptions for bigger and heavy products. It has a reasonably quick shipping period, with most orders expected to arrive within 3-7 business days. However, some larger products may have longer shipping times based on weight and dimensions. Buyers also have the option of paying for expedited shipping if they want items sooner. In conclusion, Cambriabike.com is an excellent choice for cyclists who are seeking a diverse selection of products from top manufacturers. They offer excellent customer service, competitive prices and shipping, and a user-friendly website that provides a smooth shopping experience. Overall, Cambriabike.com is a reliable online bike shop worth considering, whether you are a seasoned cyclist or new to cycling.