Cambridgeaudio Reviews

Voted Good (5/5)

921 Votes

40 Reviews

Vote Now

In the Electronics Company category

Pie-Chart Analysis

3% users rated Terrible
5% users rated Poor
0% users rated Average
0% users rated Very Good
93% users rated Excellent
Write a review
V V&H
56 days ago

An Unforgettable Experience: A Testimonial of Exceptional Service and Products

When I stumbled upon cambridgeaudio.com, I was drawn in by their promise of quality products and outstanding service. Little did I know that my experience would surpass all expectations. From the moment I placed my order, I was met with prompt and efficient customer service that guided me every step of the way. The products themselves were a testament to the company's dedication to excellence. The sound quality of the speakers I purchased was unparalleled, immersing me in a world of music like never before. What truly stood out to me, however, was the company's commitment to customer satisfaction. When I encountered an issue with one of my products, I was pleasantly surprised to find that cambridgeaudio.com not only offered replacements but also ensured that the process was hassle-free and convenient. This level of care and attention to detail is truly commendable and sets them apart from other companies in the industry. I can wholeheartedly say that my experience with cambridgeaudio.com has been nothing short of exceptional. They have gained a loyal customer in me, and I will not hesitate to recommend their services to anyone in search of quality products and stellar customer support. Thank you for a truly unforgettable experience!
C CV
57 days ago

Above-and-Beyond Support for My Melomania 1+ Earbuds

I recently encountered an issue with my Melomania 1+ earbuds, purchased from cambridgeaudio.com three years ago. The left earbud's volume significantly decreased, prompting me to reach out to Cambridge Audio's helpdesk via chat. Despite the warranty expiration and the product being bought through Amazon, the support team swiftly offered a replacement set without requiring the return of the faulty one. Within a week, the new set arrived at my doorstep in The Netherlands. The exceptional service and seamless replacement process truly exceeded my expectations. I am thrilled to have a new set that lives up to the outstanding sound quality of my original earbuds. Thank you, Cambridge Audio, for your exceptional support and commitment to customer satisfaction.
M Mrs Irene McCree
58 days ago

Unexpectedly Small: A Lesson in Attention to Detail

As a long-time customer of cambridgeaudio.com, I recently encountered a hiccup in my otherwise seamless shopping experience. In search of replacement ‘large’ memory foam ear tips for my Melomania 1 earphones, I excitedly placed an order, only to be met with disappointment upon unboxing. Despite the clear labeling on the box indicating ‘large’ tips, what lay within fell short – quite literally. The discrepancy between expectation and reality left me questioning the accuracy of the sizing. The tips provided were far smaller than anticipated, leading me to doubt they even qualified as medium, let alone large. This oversight not only disrupted my routine but also highlighted the importance of precision and attention to detail in product descriptions and packaging. While this experience may have been a slight setback, it serves as a gentle reminder to double-check details and dimensions before making assumptions. Despite this mishap, I appreciate cambridgeaudio.com's commitment to quality products and customer satisfaction, and I remain optimistic that future purchases will align more closely with expectations. As with any relationship, clear communication and transparency are key, ensuring both parties walk away happy and fulfilled.
L Laura Byding
58 days ago

Exceptional Audio Quality, Disappointing Support: My Experience with Cambridge Audio

As a longtime enthusiast of premium audio equipment, I was initially enamored by Cambridge Audio's products for their unparalleled sound quality. However, my admiration was put to the test when I encountered an issue with one of their devices. Unfortunately, the support I received in resolving this issue left much to be desired. Despite my loyalty as a customer, I found myself faced with a troubling lack of assistance and understanding from their support team. This disappointing experience has left me with a sense of disillusionment, causing me to reconsider future purchases from Cambridge Audio. It is truly regrettable that a brand known for its superior audio performance would fall short in providing the necessary customer support. As a consumer who values not only the quality of a product but also the reliability of the brand behind it, I am disheartened by this letdown. In conclusion, while I continue to appreciate the exceptional audio quality that Cambridge Audio delivers, the absence of proper support in times of need has cast a shadow over my overall satisfaction. It is a shame that such a remarkable brand fails to uphold the same excellence in customer service.
U Uwe
61 days ago

Unmatched Audio Quality, Unbeatable Support

Diving into the world of high-resolution sound, I ventured onto cambridgeaudio.com and invested in the MXN10 streamer. Previously, my setup with Audirvana and a Yamaha Receiver left much to be desired, failing to deliver the sonic experience I craved. However, the moment I introduced the Cambridge product, my auditory journey took an unexpected turn towards blissful audio perfection. Despite encountering occasional disruptions while using Audirvana, a hiccup that seemed exclusive to this pairing, the recent software update from Audirvana worked like a charm. The Cambridge device effortlessly integrated with various players and streaming services without a glitch. What truly set Cambridge Audio apart was their exceptional customer service. When I faced issues with the Audirvana software, their support team promptly came to the rescue. Their kindness, speed of response, and genuine willingness to assist me in resolving the problem spoke volumes about their dedication to customer satisfaction. In a world where quality products are abundant but exemplary customer service is a rarity, Cambridge Audio shines as a beacon of excellence. A huge thank you to the Cambridge team for not only delivering extraordinary sound but also for accompanying it with unparalleled support.
W Wes
64 days ago

Redefining Customer Care: My Unmatched Experience with Cambridge Audio

As an audio enthusiast, the day my CXA81 amp developed a right-channel issue was disheartening. However, my journey with Cambridge Audio's customer service transformed this setback into a shining example of exceptional care. Upon contacting them, their prompt response and personalized attention left me reassured. Through detailed troubleshooting, we pinpointed the fault, revealing the amp was beyond warranty. Nonetheless, Cambridge Audio astounded me with two solutions: repair the old unit or acquire a new one with a full warranty at a generously discounted rate. Opting for the latter, I swiftly sent back the faulty amp. Just three days later, I unboxed a brand-new CXA81, restoring my audio setup to its former glory. While equipment malfunctions may cast a shadow, the stellar service and efficiency displayed by Cambridge Audio ensured my experience was nothing short of remarkable. Cambridge Audio - not just a brand, but a beacon of customer satisfaction and trust.
D D L
64 days ago

Above and Beyond: Cambridge Audio’s Exceptional Customer Care Story

I recently had the pleasure of experiencing the outstanding customer service provided by cambridgeaudio.com. Despite encountering an issue with a pair of Cambridge Audio earphones, the team's swift and thorough support truly impressed me. Upon reaching out via email, their representatives wasted no time in guiding me through troubleshooting steps. When it became apparent that the problem was not easily resolved, they promptly took the initiative to send me a replacement set without any hesitation. This proactive and hassle-free approach not only resolved my concern but also left me in awe of their dedication to customer satisfaction. The seamless resolution of the rare issue I faced has solidified my trust in Cambridge Audio's commitment to their customers. Knowing that their support team is ready to step in and ensure a positive experience, I wholeheartedly recommend their products to others looking for top-notch audio equipment backed by exceptional service. Thank you, Cambridge Audio, for going above and beyond to ensure customer satisfaction. I look forward to continuing my journey as a loyal customer, confident in the knowledge that any potential concerns will be handled with the utmost care and professionalism.
B Benny Roth
65 days ago

Exemplary Service Engraved in Time: A True VIP Experience

Entering the digital realm of cambridgeaudio.com, I embarked on a journey to revisit a piece of my past – a product acquired more than a decade ago. An inquiry was swiftly dispatched, carrying with it a ripple of nostalgia and curiosity. To my pleasant surprise, amidst the fast-paced world of online interactions, a beacon of service shone brightly. Mr. Sam Edwards, a custodian of unparalleled dedication, emerged as my guide. His responses were not mere words but bespoke solutions crafted with care and expertise. As I traversed the maze of questions, every exchange with Mr. Edwards was akin to a royal audience, where my concerns reigned supreme. The passage of time seemed inconsequential as I basked in the warmth of personalized attention and bespoke assistance. In the realm of customer service, where efficiency often overshadows empathy, Mr. Edwards stood as a testament to the enduring values of genuine care and unwavering dedication. The echoes of his exceptional service reverberate, etching a lasting imprint on my digital sojourn. With each interaction, the notion of VIP transcended its conventional boundaries, resonating with a depth of sincerity and commitment that transcends time. As I bid adieu to this digital oasis, the memory of exemplary service lingers, a reminder of the profound impact that a single individual can have in transforming a routine query into a cherished experience. In the tapestry of e-commerce encounters, the VIP treatment I received from Mr. Edwards shines as a beacon of excellence, illuminating the path for others to follow. It is not merely a review, but a heartfelt ode to exceptional service engraved in time, leaving an indelible mark on my digital journey.
N Neil Jefferies
67 days ago

Exceptional Service and Quality Products That Exceed Expectations

Let me share my experience with cambridgeaudio.com. Their wireless headphones not only provide a comfortable fit and exceptional sound quality, but they also come at a reasonable price, making them perfect for everyday use. While using one of the sets, I encountered minor issues, but the customer service team swiftly resolved the matter, showcasing their dedication to customer satisfaction. Without a doubt, Cambridge Audio has won me over with their top-notch products and impeccable service. I highly recommend them to anyone in search of a reliable audio solution provider that goes above and beyond for their customers.
C customers
71 days ago

Decades of Musical Bliss: A True Audiophile’s Testament

As someone passionately immersed in the world of audio for over five decades, I can attest to the sheer brilliance that Cambridge Audio brings to the table. The integrated amp and CD transport system I acquired from cambridgeaudio.com have truly redefined my listening experience. Paired with the exquisite Wharfdale Linton speakers, every note, every rhythm, and every melody comes to life in a symphony of pure auditory delight. The attention to detail, the clarity of sound, and the immersive quality of the music produced is nothing short of exceptional. Cambridge Audio has successfully captured the essence of true audio excellence, delivering a remarkable blend of innovation and craftsmanship that resonates with the soul of any music lover. My journey with their products has been nothing short of transformative, elevating my appreciation for music to new heights. If you're seeking a truly transcendent audio experience, look no further than Cambridge Audio. Prepare to be enchanted, captivated, and utterly enthralled by the magic they weave through their meticulously engineered audio gear.
J Jon
72 days ago

Unmatched Sound Quality with Cambridge Audio’s Evo CD Player

I have to express my utmost satisfaction with Cambridge Audio's exceptional service and the delivery of the Evo CD player. Setting it up with the Evo 150 system was a breeze, requiring only a single cable to seamlessly integrate the two components. The compatibility with the StreamMagic app and the Evo remote further elevates the user experience, displaying album artwork on the Evo 150 for a visually enriching music session. While the investment may seem significant, the impeccable build quality justifies every penny spent. The audio output surpasses all expectations, outperforming even high-quality streaming services like Apple Music. The distinct clarity and depth that the Evo CD player brings to my music collection is truly unparalleled. Without a doubt, this purchase has proven to be a worthy enhancement to my audio setup, and I have no regrets about choosing the Evo CD player. It has truly redefined my listening experience, and I couldn't be more pleased with the investment. Thank you, Cambridge Audio, for delivering a product that has exceeded my every expectation.
J John C
74 days ago

Audiophile’s Delight: Unmatched Sound Quality!

Reflecting on my recent purchase from cambridgeaudio.com, I must say the first thing that caught my eye was the fantastic cover. Not only does it add a touch of elegance, but it also ensures the unit stays securely in my pocket – a valuable feature as I had previously lost one due to slippage. I ended up purchasing around 5 Melomania 1 and 1+ units for my family, as the sound quality was simply unbeatable, especially considering the price point. Despite the newer models being only available second hand, the audio experience they deliver is unparalleled. The immersive and crisp sound quality truly caters to the needs of any audiophile, making every listening session a surreal experience. I highly recommend cambridgeaudio.com to anyone looking for top-notch audio equipment that doesn't break the bank.
M Mr Bill Johnson
74 days ago

Exemplary Customer Service Experience at Cambridge Audio

Having recently encountered a minor technical hiccup with one of my cherished Cambridge Audio products, I felt compelled to share my exceptional customer service journey with this reputable brand. While we all aspire for flawless purchases devoid of any post-sales interventions, the reality often begs to differ. In this case, Cambridge Audio's unwavering support and proactive approach truly shone through, elevating my overall product satisfaction to new heights. Upon reaching out to their customer support team, I was promptly met with a genuine, human touch that exuded professionalism and empathy. Their swift response, coupled with a range of practical solutions to address my concern, left a lasting impression. The dedication to ensuring a seamless customer experience, even after the purchase had been made, underscored Cambridge Audio's commitment to excellence. With a deep-rooted passion for delivering top-tier audio equipment, Cambridge Audio not only excels in crafting superior HiFi products but also in fostering enduring customer relationships. It is this level of care and dedication that sets them apart from the competition, transforming a standard purchase into a memorable journey of unparalleled support and satisfaction. In times when customer service can make or break a brand's reputation, Cambridge Audio certainly stands out as a beacon of excellence. My heartfelt gratitude goes out to their exceptional team for going above and beyond to resolve my issue promptly and effectively. Here's to Cambridge Audio for setting the bar high and redefining the standard of customer service in the realm of audio technology. Thank you for exceeding expectations and reaffirming my trust in your brand.
L L556789
75 days ago

Life-Changing Music Experience

When I stumbled upon Cambridge Audio products on cambridgeaudio.com, I was a bit hesitant at first. However, after taking the leap and purchasing one, I can confidently say that it has revolutionized my music listening experience. Every note, every beat is now crystal clear, thanks to the exceptional quality of this product. The sound is so rich and immersive that it feels like the musicians are performing live in my living room. From soothing melodies to heart-pounding bass, this product delivers it all with remarkable precision. It has truly become an indispensable part of my daily routine, enhancing every song and playlist that I listen to. With this product, I have rediscovered my love for music, and I find myself looking forward to those daily moments of musical bliss. It has earned a well-deserved 10/10 rating in my books, and I can't recommend it enough to fellow music enthusiasts.
K Kevin Peach
76 days ago

Exemplary Customer Care: A Melodious Experience

Allow me to share my delightful journey with cambridgeaudio.com, where my quest for the perfect Hi-Fi amplifier led me to a treasure trove of exceptional service. From the moment of purchase, I was enveloped in a seamless symphony of top-notch customer care. The communication channels were a harmonious blend of efficiency and warmth, guiding me through the entire process with ease. The option to audition the product and return it within 60 days if it failed to strike the right chord with my expectations was a true game-changer. This safety net of assurance is a rare gem in the realm of Hi-Fi equipment shopping, offering peace of mind and a chance to fine-tune one's sonic preferences. Cambridge Audio's dedication to customer satisfaction truly resonates through every interaction, setting a high note for other businesses to follow. My experience encapsulates the essence of what exceptional service should be—attentive, flexible, and genuinely caring. In a world where quality often competes with convenience, cambridgeaudio.com effortlessly combines the two, creating a melody of customer experience that lingers long after the purchase is made. An ode to exemplary customer care, my experience with Cambridge Audio has elevated my expectations and set a new standard for what true service should sound like.

Introduction:

Cambridge Audio is a renowned brand in the world of audio equipment, known for its high-quality products and exceptional sound performance. With a mission to deliver unparalleled audio experiences, they have gained a strong reputation among audiophiles and music enthusiasts.

Pros and Cons:

  • Pros:
    • Outstanding sound quality
    • Diverse range of audio products
    • Reliable and durable equipment
    • User-friendly interfaces
    • Attractive design aesthetics
  • Cons:
    • Slightly higher price range compared to competitors
    • Limited availability of certain products

User Experience:

Cambridge Audio prioritizes user experience by creating intuitive interfaces and seamless connectivity. Their products are designed to be user-friendly, allowing customers to easily set up and control their audio systems. The clear and concise user manuals provided ensure a hassle-free experience for both beginners and experienced users.

Pricing and Value for Money:

While the price range of Cambridge Audio products might be slightly higher compared to other brands, it is justified by the exceptional sound quality and durable build. Customers can expect to invest in long-lasting equipment that offers excellent value for money. The brand's commitment to delivering unmatched audio experiences makes it worth the price.

Customer Service:

Cambridge Audio takes customer satisfaction seriously and provides excellent customer service. Their responsive and knowledgeable support team is readily available to assist customers with any inquiries or concerns. Whether it's pre-sales advice or troubleshooting, customers can rely on Cambridge Audio for prompt and helpful assistance.

Product Quality and Selection:

Renowned for their product quality, Cambridge Audio utilizes cutting-edge technology and premium materials to ensure top-notch performance and durability. From stereo amplifiers to wireless speakers, their diverse selection caters to a wide range of audio needs and preferences. The brand's commitment to quality is evident in the attention to detail and meticulous craftsmanship of their products.

Website Usability:

The Cambridge Audio website is designed with simplicity and functionality in mind. Navigating through the site is a breeze, with clear categorization and a user-friendly interface. Product descriptions are detailed and informative, providing customers with comprehensive information before making a purchase. The website also features a dedicated support section, ensuring customers can easily find assistance when needed.

Returns and Exchanges:

If a customer is not satisfied with their purchase, Cambridge Audio offers a hassle-free returns and exchange policy. Within a specified timeframe, customers can return or exchange their products, provided they are in their original condition and packaging. This customer-centric approach ensures a risk-free buying experience.

Promotions and Discounts:

Cambridge Audio frequently offers promotions and discounts, allowing customers to enjoy their premium audio products at reduced prices. These promotions are often advertised on their website and social media platforms, providing customers with excellent opportunities to save money while still experiencing the brand's exceptional audio quality.

Reputation:

Cambridge Audio is widely recognized as a reputable and trustworthy brand in the audio industry. With a legacy spanning over five decades, their commitment to innovation, superior sound performance, and customer satisfaction has solidified their reputation among audiophiles and industry professionals alike.

Payment Options:

Cambridge Audio provides various payment options to accommodate customers' preferences. These options typically include major credit cards, PayPal, and other secure online payment methods. The brand ensures the security of customers' financial information and guarantees a smooth and secure checkout process.

Loyalty Programs:

While Cambridge Audio does not currently offer a specific loyalty program, they do appreciate their loyal customers. The brand often rewards customer loyalty through exclusive offers, product upgrades, and early access to new releases. This demonstrates their commitment to providing ongoing value to their dedicated user base.

Customer Reviews:

Customer reviews of Cambridge Audio products are overwhelmingly positive. Users often praise the brand for its exceptional sound quality, build durability, and customer service. These reviews reflect the trust and satisfaction customers have in Cambridge Audio's products and reinforce the brand's reputation for excellence.

Community Involvement:

Cambridge Audio actively engages with its community through various initiatives. The brand supports local music events, partners with charitable organizations, and encourages customer feedback and suggestions. Through this involvement, Cambridge Audio fosters a sense of community and further solidifies its role as a prominent player in the audio industry.

Shipping and Costs:

Cambridge Audio provides reliable shipping services worldwide. The cost of shipping varies depending on the destination and the size of the product. Customers can choose from different shipping options to suit their preferences and urgency. Cambridge Audio aims to ensure prompt and secure delivery, enhancing the overall buying experience.

In conclusion, Cambridge Audio stands as a trusted brand that delivers exceptional audio experiences. With their commitment to quality, user-friendly interfaces, and reliable customer service, they continue to cater to the needs and preferences of audiophiles and music enthusiasts. While the price range might be slightly higher, the value for money and long-lasting performance justify the investment. Whether you're seeking a stereo amplifier or a wireless speaker, Cambridge Audio is a brand that consistently delivers on its promise of unparalleled sound quality and customer satisfaction.