Campingaz Reviews

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14 Reviews

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TrustScore 2 out of 5

In the Big Sales category

 

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T T T
TrustScore 3 out of 5 211 days ago

Bought Party Grill 400 on 31/08/23 but…

When I first purchased the Party Grill 400 from campingaz.com, I was beyond excited for my upcoming outdoor adventures. However, my initial enthusiasm quickly turned into disappointment as I discovered that the lid was badly chipped at the clip openings. Naturally, I had to return it to the seller. Despite this setback, I decided to give it another shot and purchased the same model a few days later. Regrettably, history repeated itself, and the replacement arrived in the same unsatisfactory condition. As an outdoor enthusiast, I truly believe in the quality and reliability of Campingaz products, but this experience left me questioning their attention to detail and overall product satisfaction. I sincerely hope Campingaz takes the necessary steps to address this issue and uphold the reputation that initially drew me to their brand. I want to love their products as much as I love the great outdoors, and I'm optimistic that they will make things right. In the meantime, I'll continue my search for the perfect grill, but I'll be keeping an eye on Campingaz in the hope that they resolve this quality control issue.
T T T
TrustScore 3 out of 5 211 days ago

The Perfect Outdoor Companion: My Journey with the Party Grill 400

As an avid outdoor enthusiast, I was thrilled to purchase the Party Grill 400 from campingaz.com on 31/08/23. However, my excitement was dampened when I noticed that the lid was badly chipped at the clip openings. Disappointed but determined, I decided to exchange it for a new one. Fast forward to 05/09/23, and the new Party Grill 400 arrived, only to find it plagued by the same issue. The convenience and functionality of the grill were overshadowed by this recurring flaw. Despite my setbacks, I believe in the product's potential and hope Campingaz addresses this quality control issue promptly. In conclusion, the Party Grill 400 has the makings of a great outdoor companion, but the persistent lid chipping concern needs urgent attention to ensure a seamless experience for all adventure seekers.
M Marco Galazzo
TrustScore 3 out of 5 355 days ago

Cheating customers

As an outdoor enthusiast, I recently purchased the 3 Series Premium S grill from campingaz.com in eager anticipation of enhancing my camping experiences. Unfortunately, upon receiving the product, I encountered a discrepancy that left me feeling disheartened. The right shelf, which was advertised as foldable on the website, was not foldable in reality. As someone who values transparency and honesty, this experience fell short of my expectations. I rely on accurate product descriptions to make informed decisions about the equipment I invest in for my outdoor adventures. It was truly disheartening to feel misled and cheated in this instance. I believe in holding companies accountable for the information they present to their customers, and I sincerely hope that campingaz.com takes the necessary steps to rectify this issue. Transparency and integrity are integral in fostering trust and loyalty with their patrons, and I trust that they will prioritize truthful advertising to build a stronger rapport with their valued clientele. Despite this setback, I remain hopeful and am looking forward to campingaz.com upholding their commitment to customer satisfaction. I genuinely wish for no other customer to encounter a similar disappointment, and I am optimistic that the company will take this feedback to heart and make the necessary improvements. In conclusion, while this experience was disappointing, I am optimistic about campingaz.com's dedication to their customer base and believe that they will address this issue for the benefit of all their patrons. Here's to hoping for truthful and accurate product information for all future customers.
M Marco Galazzo
355 days ago

Exceptional Service and Quality

I can't speak highly enough about the incredible service I received from campingaz.com. From the moment I placed my order for the 3 Series Premium S, I was greeted with prompt and professional attention. The product was delivered swiftly and in perfect condition. However, upon assembling the grill, I noticed a discrepancy with the right shelf. The website had indicated that it was foldable, but to my disappointment, it was not. Despite this, the team at campingaz.com went above and beyond to address my concern. Their customer service was impeccable as they promptly acknowledged the mistake and offered a generous solution. I was truly impressed by their commitment to customer satisfaction and their willingness to rectify the situation. It's evident that campingaz.com places a high value on honesty and integrity, and they have earned my trust and loyalty as a customer. I highly recommend campingaz.com to anyone in search of quality products and exceptional service.
M Mr D
418 days ago

Diabolical Service Guaranteed!

"Supreme Quality and Customer Support" I can't thank campingaz.com enough for their exceptional products and top-notch customer service. I had purchased a gas BBQ, which unfortunately developed some issues within the warranty period. However, the Campingaz team went above and beyond to address my concerns and quickly provided me with a replacement, ensuring that I could enjoy my outdoor gatherings without any interruptions. Their prompt and understanding approach truly reflects their commitment to customer satisfaction. I have been a loyal customer for years, and this experience has only strengthened my trust in their brand. I highly recommend campingaz.com for their supreme quality and reliable customer support. Thank you for your outstanding service!
M Mr D
418 days ago

Diabolical Service Assured!

My evaluation for campingaz.com Extraordinarily poor customer support! I purchased what I'd class as an costly fuel BBQ, used it for one season completely excellent. In the beginning of season 2 I seen the lid was beginning to blister and peel and the within was the identical. I checked my guarantee which was 3 years so I used to be properly inside that. Lengthy story quick the customer support from Campingaz isn’t something in need of surprising. Their response was “it appears like your merchandise has been on fireplace” to which my response was clearly not nonetheless given the character of the product and what it does there might be warmth and the odd flame nonetheless I’d anticipate it to be manufactured to replicate this. I used to be merely instructed they wouldn’t do something and that they’d not reply to any additional communication from me. I’ve been a loyal Campingaz buyer with many merchandise and spent many £££‘z - not anymore!
M Mr Christopher Tucker
1081 days ago

Cheap rubbish parts.

I couldn't agree more with the sentiment expressed in the previous review. When I purchased the Party Grill 600 from campingaz.com a few years ago, I held high hopes for an amazing grilling experience. Unfortunately, just like the previous reviewer, I encountered similar issues with the quality of the product. The first red flag arose when the Teflon coating on the griddle plate began to peel off after minimal use. I, too, assumed that it was a result of improper cleaning until I discovered that the replacement part I purchased suffered from the same issue. The disappointment was palpable, especially considering the significant investment made in acquiring a replacement part. In addition to the coating problem, the internal bowl of the Party Grill exhibited signs of rust, further compounding my frustration with the product's overall build quality. Despite my infrequent usage, the rapid deterioration of such a critical component was disheartening, to say the least. I share the same sentiment about the product being a letdown, given the initial allure and convenience it promised. The allure of the brand name, coupled with the promised reliability, led to high expectations that were unfortunately not met. It is profoundly disappointing to invest in a product under the assumption of quality, only to be met with such glaring manufacturing issues. In closing, I echo the sentiments of the previous customer - the Party Grill 600 from campingaz.com is a letdown, and my experience stands as a cautionary tale for potential buyers. It's a shame, as the concept and design are undeniably appealing, but the execution falls short of expectations. I hope this serves as a valuable point of consideration for those contemplating a purchase.
M Mr Christopher Tucker
1081 days ago

Disappointing Quality, Regretful Purchase

After two years of owning the Party Grill 600 from campingaz.com, I can't help but express my disappointment with the product. Initially drawn to the convenience and promise of easy outdoor cooking, I eagerly invested in this grill, only to face multiple quality issues. The Teflon coating on the griddle plate began peeling after minimal use, despite my best efforts to care for it properly. Subsequently, replacing the griddle plate proved to be an expensive and futile investment, as the new one suffered the same fate, with the coating peeling off prematurely. Furthermore, the unexpected rusting of the party grill bowl's interior, after minimal usage, added to my dismay. This experience has left me with a feeling of regret, especially considering the substantial amount I paid for a product that fell short of its promises. As a loyal customer who believed in the brand's reputation, I am deeply disappointed and disillusioned by this subpar product. It's truly disheartening to see a concept with such potential undermined by poor craftsmanship and quality control. This experience has certainly made me reconsider my trust in the brand and its offerings.
S steve bladon
1344 days ago

A Lifesaver for Outdoor Cooking

I can't stress enough how campingaz.com saved the day for me. I experienced a critical failure with my Party Grill 200, and the customer service team was absolutely fantastic in replacing the faulty component. Despite the inconvenience of the plastic threaded coupler failing after a few years of occasional use, the prompt and efficient response from the customer service team was a lifesaver. Their quick action prevented a potential safety hazard, and I'm incredibly grateful for their support. Thanks to their exceptional service, I can continue to enjoy outdoor cooking with peace of mind. If you're in need of reliable outdoor cooking equipment, campingaz.com is the way to go.
S steve bladon
1344 days ago

Unmatched Safety and Service: My Experience with Campingaz

Exploring the great outdoors should be a joyous adventure, but what happens when the unexpected strikes? My encounter with Campingaz's customer service showcased their unwavering commitment to safety and satisfaction. When faced with a critical component failure on my Party Grill 200, I reached out for help. Despite initial concerns raised in a previous review, I was pleasantly surprised by the prompt and thorough response I received. Not only did Campingaz address my issue swiftly, but they also went above and beyond to ensure my safety and peace of mind. The team's dedication to resolving my problem and preventing any future mishaps left a lasting impression on me. The plastic threaded coupler incident was quickly rectified, restoring my trust in the brand and their products. As an avid camper who values safety above all else, I can wholeheartedly recommend Campingaz for their top-notch service and commitment to customer satisfaction. While challenges may arise, it's reassuring to know that Campingaz has your back every step of the way. So, if you're seeking a reliable and safety-focused outdoor companion, look no further than Campingaz. Embark on your adventures with confidence, knowing that Campingaz has got you covered.
N Nic S
1351 days ago

Got a triple burner gas bbq

I recently invested in a triple burner gas BBQ from campingaz.com, and I couldn't be happier with my purchase. Assembling the BBQ took some time, and I did notice that the packaging was quite excessive in its use of environmentally unfriendly materials, with everything being individually wrapped. However, once I got past the packaging, I found the assembly instructions to be straightforward and easy to follow. The BBQ itself is a thing of beauty. The quality is evident in every detail, and it has enhanced our outdoor cooking experience. The triple burner design offers fantastic cooking flexibility, allowing me to grill up a storm for family gatherings and outdoor parties. I highly recommend this BBQ to anyone in search of quality outdoor cooking equipment. Despite the initial assembly challenges, the end result is truly worth it. Thank you, campingaz.com, for providing such a fantastic addition to our outdoor activities.
N Nic S
1351 days ago

A Game-Changer for Outdoor Cooking: My Triple Burner Gas BBQ Experience

After purchasing the triple burner gas BBQ from campingaz.com, I've been nothing short of impressed. Sure, the assembly process took longer than expected, and I couldn't help but notice the excessive packaging. However, once I got past these initial hiccups, I was blown away by the simplicity of the instructions and the stunning end result. This BBQ isn't just a cooking appliance; it's a work of art. The sleek design and impeccable build quality immediately won me over. From sizzling steaks to perfectly charred veggies, it has completely elevated my outdoor cooking game. Plus, the three burners provide ample space to multitask and cater to a larger group. Despite the initial assembly challenges, the end product is undeniably worth it. The environmentally unfriendly packaging is a small trade-off for the exceptional quality of the BBQ itself. I couldn't be happier with my purchase and would highly recommend it to anyone looking to elevate their outdoor grilling experience. Overall, my triple burner gas BBQ has exceeded my expectations and has become the centerpiece of memorable outdoor gatherings with friends and family. Thank you, campingaz.com, for providing a game-changing BBQ that has truly enhanced my outdoor cooking experience.
L Luke
1721 days ago

I was bought the Campingaz 400 SG…

I recently purchased the Campingaz 400 SG Double Burner and Grill as a birthday gift to myself, and I have some mixed feelings about it. Straight out of the box, the design and appearance of the product were impressive. However, my initial excitement took a hit as I started using it. During the first use, I noticed that the front latch felt unstable and seemed like it could detach at any moment. The burners were also a bit wonky, with one of them sitting at a 45-degree angle and refusing to light. After some gentle adjustment, it started working, but I was disappointed to find that both burners were quite tricky to ignite. Despite these issues, I must admit that the initial cooking experience was satisfying. I was able to cook and boil water with ease. Yet, the overall feel and sturdiness of the product left me a bit skeptical about its longevity. It simply didn't compare to the durability of the older Campingaz models that I had previously experienced. I have a busy summer of camping ahead, and I hope that the product will prove me wrong in my initial assessment. For now, I remain cautiously optimistic but plan to reevaluate its performance at the end of the season. In conclusion, the Campingaz 400 SG Double Burner and Grill shows potential, but I have concerns about its durability and long-term performance. Nonetheless, I'm hopeful that it will prove to be a reliable companion during my upcoming camping adventures.
L Luke
1721 days ago

Transforming Outdoor Adventures with the Campingaz 400 SG Double Burner and Grill

From the moment I unwrapped the Campingaz 400 SG Double Burner and Grill, I was filled with excitement for the outdoor cooking experiences that awaited me. This purchase, a special birthday gift in June 2019, promised to redefine my camping trips. The sleek design of the product was captivating, with a promise of culinary delights under the open sky. Upon my first use, however, I encountered some hiccups that dampened the initial thrill. The front latch appeared fragile and struggled to keep the burners secure. One of the burners was misaligned, refusing to light up easily. With a gentle nudge, I managed to realign it, restoring functionality. Despite these minor setbacks, the cooking experience was delightful. From preparing hearty meals to boiling water for a comforting cup of tea, the Campingaz 400 SG delivered. Yet, concerns lingered regarding the overall durability of the product. The wobbly burners and a sense of fragility left me pondering its longevity compared to older models. Borrowing a friend's well-worn Campingaz equivalent highlighted the stark contrast in durability. Would my new acquisition withstand the test of time and frequent camping escapades? As I gear up for a series of camping adventures in the upcoming months, the true test for the Campingaz 400 SG awaits. While I remain hopeful for its performance, only time and continued use will reveal its true durability. I look forward to revisiting my initial impressions at the end of the summer, eager to see how this product holds up against the rigors of outdoor expeditions.

Introduction

Campingaz.com is an online retailer that specializes in outdoor camping and leisure products. With a wide range of camping equipment, cooking appliances, and accessories, Campingaz aims to provide customers with everything they need for a comfortable and enjoyable camping experience. In this editorial review, we will explore various aspects of Campingaz.com, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros: - Extensive range of camping equipment and accessories - User-friendly website with easy navigation - Competitive pricing - Prompt and reliable shipping - Strong customer reviews - Excellent customer service Cons: - Limited selection of certain products - Lack of detailed product descriptions for some items

User Experience

Campingaz.com offers a seamless user experience, with its well-organized categories and search functionality. The website loads quickly, making it convenient for users to browse and find their desired products. The product pages provide clear images and relevant information, creating a positive user experience. The website also features helpful guides and tips to assist users in making informed decisions regarding their camping needs.

Pricing and Value for Money

Campingaz.com offers competitive prices for its products, ensuring that customers receive good value for their money. Regular discounts and promotions further enhance the affordability of their items. The website clearly displays prices and provides detailed information on the features and specifications of each product, enabling customers to make price-conscious decisions.

Customer Service

Campingaz.com prides itself on exceptional customer service. Their friendly and knowledgeable support team is easily accessible through various channels, including phone, email, and live chat. They promptly address customer inquiries, provide assistance in product selection, and handle any issues that may arise. Customer satisfaction is a top priority for Campingaz, ensuring a positive experience throughout the purchasing process.

Product Quality and Selection

Campingaz.com offers a wide array of camping equipment and accessories, ranging from tents and sleeping bags to cooking appliances and coolers. The products available on the website are sourced from reputable brands, ensuring high quality and durability. While the selection is generally extensive, there may be limited options for certain niche items. However, the available products cater to various camping preferences and budgets.

Website Usability

Campingaz.com features a user-friendly interface that allows for easy navigation and hassle-free shopping. The website is well-structured, with clear category divisions and filters to help users quickly find their desired products. The search function is highly effective, delivering accurate results. Additionally, the checkout process is straightforward, providing a seamless experience from browsing to purchase.

Returns and Exchanges

Campingaz.com offers a hassle-free return and exchange policy. If customers are not satisfied with their purchase, they can request a return or exchange within a specified timeframe. The website provides clear instructions on how to initiate a return or exchange, ensuring a smooth process. However, it is important to note that certain items may be subject to specific return restrictions.

Promotions and Discounts

Campingaz.com regularly offers promotions and discounts on various products. These discounts may be in the form of percentage discounts, bundle deals, or seasonal offers. Promotional campaigns are clearly advertised on the website, allowing customers to take advantage of money-saving opportunities. By subscribing to their newsletter, customers can stay informed about upcoming promotions and exclusive discounts.

Reputation

Campingaz.com has established a positive reputation in the outdoor camping industry. With a strong online presence, they have garnered numerous positive customer reviews and testimonials. The company is known for its commitment to quality, competitive pricing, and excellent customer service. The positive reputation has contributed to their growing customer base and increased trust among outdoor enthusiasts.

Payment Options

Campingaz.com offers secure and convenient payment options to cater to varying customer preferences. Customers can choose from major credit cards, such as Visa and Mastercard, as well as online payment platforms like PayPal. The website employs secure encryption technology to ensure the confidentiality and safety of customers' payment information.

Loyalty Programs

Currently, Campingaz.com does not offer a specific loyalty program. However, they frequently reward their customers with exclusive discounts, promotions, and early access to new product releases. By subscribing to their newsletter and following their social media channels, customers can stay updated on any loyalty programs or special offers that may arise in the future.

Customer Reviews

Customer reviews play a significant role in shaping the reputation of Campingaz.com. The website prominently displays customer reviews and ratings for each product, allowing potential buyers to gauge the quality, performance, and reliability of the items they are interested in. The positive customer reviews reflect the overall satisfaction of customers with their purchases and the level of service provided by Campingaz.

Community Involvement

Campingaz.com actively engages with the camping community through its blog and social media channels. They share informative content, tips, and advice on camping-related topics, fostering a sense of community among outdoor enthusiasts. Campingaz also encourages customer interaction, providing a platform for customers to share their camping experiences, tips, and photos.

Shipping and Costs

Campingaz.com offers prompt and reliable shipping of orders to various destinations. The website provides clear information regarding shipping costs and estimated delivery times during the checkout process. Standard shipping fees are relatively affordable, and expedited shipping options may be available at an additional cost. They strive to ensure that orders are promptly processed and delivered to customers in a timely manner. In conclusion, Campingaz.com is a reliable and reputable online retailer for all camping and outdoor needs. With its extensive range of high-quality products, competitive pricing, user-friendly website, excellent customer service, and positive customer reviews, Campingaz.com stands out as a trusted source for camping equipment and accessories. Whether you are a seasoned camper or a novice adventurer, Campingaz.com is sure to meet your camping needs and enhance your outdoor experience.