Users Voice for Campingworld

7% users rated Terrible
0% users rated Poor
1% users rated Average
5% users rated Very Good
87% users rated Excellent
Pie Chart Review Representation for Campingworld
Campingworld Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 16 Aug 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 4.7 4.7 3.9 4.2 1 4.3
Nov 2022 4.4 3.8 4.1 3.9 1 2.4
Dec 2022 5 5 5 5 5 5
Jan 2023 4.1 4.2 3 3.1 1 1.7
Mar 2023 4 5 5 5 5 5
Line Chart for Rating of peer stores

campingworld.co.uk

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jomashop.com

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lookfantastic.com

Detailed Campingworld Review by

Introduction

Campingworld.co.uk is an online retailer that specializes in outdoor equipment and camping gear. The company offers a broad assortment of products, including tents, sleeping bags, backpacks, footwear, furniture, and cooking equipment. Founded in 2018, the company has quickly become a popular destination for outdoors enthusiasts in the UK.

Pros and Cons

Pros:
  • Great selection of products
  • Frequent sales and discounts
  • Easy to navigate website
  • Excellent customer service
  • Free delivery on orders over £50
Cons:
  • Some products are expensive compared to competitors
  • No physical stores

User Experience

The overall user experience on Campingworld.co.uk is excellent. The website is easy to navigate, and the search function is intuitive, allowing users to filter products based on various criteria. The product pages are well-designed, with detailed descriptions, high-quality images, and customer reviews. The checkout process is straightforward, and the site is optimized for mobile devices, making it easy for users to shop on-the-go.

Pricing and Value for Money

Campingworld.co.uk offers varied prices for its products, and some are expensive compared to competitors. However, the company offers frequent sales and discounts, allowing consumers to save money on high-quality equipment. Overall, Campingworld.co.uk offers great value for money, providing customers with high-quality outdoor gear at reasonable prices.

Alternatives

Alternatives to Campingworld.co.uk include other outdoor equipment retailers such as Cotswold Outdoor, Blacks, and Millets.

Customer Service

Customer service on Campingworld.co.uk is exceptional. The company offers various contact options, including email, phone, and live chat, with knowledgeable and friendly staff always ready to help. The company also provides detailed product information and advice to ensure that customers have the best possible experience.

Product Quality and Selection

Campingworld.co.uk offers an extensive selection of products from top brands, ensuring that customers can find products that suit their needs and budget. The company also offers high-quality products, with many products featuring durable materials and excellent construction.

Website Usability

Campingworld.co.uk has a user-friendly interface, making it easy for users to navigate through the site. The site is optimized for mobile and tablet devices, making shopping convenient for users on-the-go. The company's search function allows users to filter products based on various criteria, ensuring that customers can quickly find products that meet their requirements.

Returns and Exchanges

Campingworld.co.uk offers a hassle-free returns policy, allowing customers to return items within 30 days of purchase. The company also offers exchanges and refunds, ensuring that customers are satisfied with their purchases.

Promotions and Discounts

Campingworld.co.uk offers frequent sales and discounts, allowing customers to save money on high-quality equipment. The company also offers price matching, ensuring that customers get the best possible price on their purchases.

Reputation

Campingworld.co.uk has an excellent reputation for offering high-quality products and outstanding customer service. The company's commitment to customer satisfaction and attention to detail has led to a loyal customer base that trusts and values their products and services.

Payment Options

Campingworld.co.uk accepts various payment methods, including Visa Debit/Credit, MasterCard, Amex, Maestro, and PayPal. The checkout process is secure, ensuring that customers' data is protected.

Loyalty Programs

Campingworld.co.uk does not offer a loyalty program. However, the company provides customers with frequent sales and promotions, allowing them to save money on their purchases.

Customer Reviews

Campingworld.co.uk has excellent customer reviews, with customers praising the high-quality products and outstanding customer service. The company's commitment to customer satisfaction has led to positive customer feedback.

Community Involvement

Campingworld.co.uk is committed to environmental sustainability, and the company has implemented various initiatives to reduce its carbon footprint. The company also supports various charities and organizations, promoting outdoor activities and environmental conservation.

Shipping

Campingworld.co.uk offers free delivery on orders over £50, with delivery options including standard and next-day delivery. The company also provides international shipping, ensuring that customers can purchase their products worldwide.

Costs

Campingworld.co.uk offers reasonable prices for its products. However, some products may be expensive compared to competitors. The company's frequent sales and promotions allow customers to save money on high-quality equipment while staying within their budget. Overall, Campingworld.co.uk is an excellent online retailer that offers a great selection of products, high-quality equipment, outstanding customer service, and reasonable prices. The company's commitment to customer satisfaction and environmental conservation make it an excellent choice for outdoor enthusiasts.

Campingworld Recent User Reviews

User Rating

5 stars

103

4 stars

12

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Reviewer Name: Matt Brown

Review Submission Date: 2023-01-18

Review Title: All good
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Review Description: Great website and some good reductions in the sale. Definitely recommend the service and super quick delivery.

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Reviewer Name: customer

Review Submission Date: 2023-01-06

Review Title: I was impressed that someone emailed me…
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Review Description: I was impressed that someone emailed me after responding to a rating email. He followed up on my order which was stuck at the airport. And turned up before christmas!The camping sofa was awesome!! Great to use, easy to set up and mega easy to pack away! A great purchase. Thanks

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Reviewer Name: Jules

Review Submission Date: 2023-01-02

Review Title: old guy t-shirt
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Review Description: Apart from nervously waiting up until 2days before Xmas for delivery which was down to postal strikes in all fairness - can’t fault the service?? Looked everywhere for L size out of stock except this little company hiding away. Thanks you saved the day..

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Reviewer Name: Drew

Review Submission Date: 2022-12-31

Review Title: Being in the United States I was a…
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Review Description: Being in the United States I was a little hesitant to order from the UK but it couldn't have gone smoother. Highly recommend.

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Reviewer Name: Nicole Bishop

Review Submission Date: 2022-12-31

Review Title: Walking dinosaur
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Review Description: The product id ordered was sold out so camping world contacted me via email and offered me an alternative and the product arrived the next day , very happy with the service

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Reviewer Name: Mandy M.

Review Submission Date: 2022-12-29

Review Title: Speedy delivery
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Review Description: I ordered a couple of items yesterday and opted for next day delivery. Very speedy - delivery was first thing this morning. Goods well packaged and of excellent quality. Would certainly use again.

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Reviewer Name: Bobby Rost

Review Submission Date: 2022-12-17

Review Title: Must have cover
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Review Description: Quick shipping! The hottub cover seems to be of pretty good quality! I can't speak to the energy savings but it sure seems to be doing a GREAT job! I've checked the temp when it was 10° outside and the heater was off and the temp was holding right where I set it!!!!!

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Reviewer Name: Chelsea Smith

Review Submission Date: 2022-12-17

Review Title: Ordered an intex hot tub cover Nov 26th…
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Review Description: Ordered an intex hot tub cover Nov 26th still haven’t got it yet, contacted camping world and All they told me was I had to start a claim through usps, which I already did. No help whatsoever. And if the packages somehow gets returned I’m charged a restock fee. For something I never got. Not great customer service.

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Reviewer Name: Jane Parker

Review Submission Date: 2022-12-10

Review Title: I brought a tent from them in September…
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Review Description: I brought a tent from them in September but returned it within a week as it was to big for me to manage I still haven't received my refund and am starting to think o won't get it so I'm now having to go to a solicitor to see what I can do I wouldn't advise using this company unfortunately. UPDATE refund still not received it's now been over 3 months of waiting and I am now in contact with my bank to try and retrieve the funds please do not use this company.

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Reviewer Name: Mr Wheeler

Review Submission Date: 2022-12-05

Review Title: Excellent
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Review Description: Excellent service great communication fantastic products easy 5star company