Campmor User Reviews

Introduction

Campmor.com is a leading online retailer of outdoor gear and apparel, serving customers since 1978. The website is a one-stop shop for camping, hiking, fishing, and other outdoor activities. Campmor.com offers an incredible selection of quality camping gear from industry-leading brands at affordable prices. With over 10,000 products in its inventory, the website makes outdoor adventures accessible to everyone.

Pros and Cons

Pros:

• Excellent selection of outdoor gear and apparel
• Affordable prices on high-quality merchandise
• User-friendly website design
• Expert customer service
• Free shipping on orders of $50 or more

Cons:

• Limited stock on some items
• Shipping costs on orders under $50
• No physical stores

User Experience

The website has a clean and intuitive design, which makes it easy for customers to navigate and find what they are looking for quickly. The website's search feature is also impressive, allowing users to filter products by category, brand, price range, and other criteria. Furthermore, the website provides helpful resources like buying guides and expert reviews, helping users make informed purchasing decisions.

Pricing and Value for Money

Campmor.com offers competitive prices on a vast selection of quality outdoor gear and apparel. They also frequently offer discounts and promotions on their products. Overall, the website provides excellent value for money, making high-quality outdoor gear accessible to everyone, regardless of budget.

Alternatives

While Campmor.com is an excellent option for outdoor enthusiasts, there are several other competitors in the market. Some of the biggest competitors include REI, Backcountry, and Moosejaw.

Customer Service

Campmor.com has an expert support team that is available to answer customer queries via phone, email, or live chat. Additionally, they provide a comprehensive FAQ section on their website, which covers common questions and concerns. The website also offers a flexible return and exchange policy, allowing customers to return or exchange their purchases within 90 days.

Product Quality and Selection

Campmor.com offers an extensive range of high-quality outdoor gear and apparel from top brands in the industry. The website's product selection includes camping gear, hiking gear, fishing gear, and more. The website also provides customers with a detailed product description and expert reviews, allowing them to make informed purchasing decisions.

Website Usability

The website has a clean and user-friendly design that is easy to navigate. It also loads quickly, making the buying process fast and straightforward. The search feature is also excellent, helping users find what they are looking for quickly.

Returns and Exchanges

Campmor.com provides customers with a flexible return and exchange policy, allowing them to return or exchange their purchases within 90 days. They also offer a pre-paid return shipping label for domestic orders, making the process convenient and hassle-free.

Promotions and Discounts

Campmor.com frequently offers discounts and promotions on its products. Customers can sign up for their newsletter to receive exclusive promotions, discounts, and product updates.

Reputation

Campmor.com has been in business since 1978, making it a well-established and reputable brand in the outdoor retail industry. The website has also received excellent customer reviews across various online platforms, further enhancing its reputation as a reliable and trustworthy retailer.

Payment Options

Campmor.com accepts several forms of payment, including credit/debit cards, PayPal, Amazon Pay, and Affirm (for installment payments).

Loyalty Programs

Campmor.com currently does not offer a loyalty program or rewards program. However, they offer several discounts and promotions for their customers.

Customer Reviews

Campmor.com has received excellent customer reviews on various online platforms like Trustpilot, Google Reviews, and Reseller Ratings. Customers praise the website's product selection, quality, and customer service.

Community Involvement

Campmor.com is actively involved in supporting various outdoor charities and causes. They also host several outdoor events and workshops to promote outdoor activities and encourage people to explore the great outdoors.

Shipping and Costs

Campmor.com offers free shipping on orders of $50 or more. For orders under $50, shipping costs vary depending on the order's weight and size. They also offer expedited shipping options for an additional fee.