Rate Now Canada-goose
Rate Canada-goose
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15% users rated Poor
13% users rated Average
31% users rated Very Good
8% users rated Excellent
Remarkable Quality and Outstanding Customer Service!
After browsing through various brands, I finally decided to purchase a pair of arctic gloves from canada-goose.com. The moment I received them, I was beyond excited to wear them. However, after just two wears, I encountered a minor issue with the pull tag, which significantly impacted my experience. Despite my initial disappointment, I reached out to Canada Goose's customer service, hoping for a resolution. To my surprise, they not only addressed my concern promptly but also went above and beyond to ensure I was fully satisfied with my purchase. Their dedication to customer satisfaction truly impressed me. While the lack of warranty on accessories initially concerned me, the exceptional customer service I received more than made up for it. Investing in a high-quality product is one thing, but receiving unparalleled support from the brand is what sets Canada Goose apart from the rest. I understand the frustration of encountering issues with a premium product, but I can confidently say that Canada Goose stands behind their products and values their customers. They have earned my trust and loyalty, and I will continue to choose their products for their remarkable quality and outstanding customer service. Thank you, Canada Goose, for going the extra mile to ensure customer satisfaction!A Brighter Tomorrow: A Heartfelt Review of Canada-Goose’s Customer Service
In my recent experience with Canada-Goose, I received a coat that unfortunately seemed to have seen better days before even reaching my doorstep. Disappointed but hopeful, I swiftly provided detailed images showcasing the wear and tear, even down to the crumpled internal labels, evidencing a previous life before it arrived in my hands. Eager to rectify the situation before it exacerbated, I reached out to Canada-Goose, sharing my concerns and visuals in the hopes of a seamless resolution. However, despite their initial promises of a 24-48 hour response time, I found myself amidst a waiting game, diligently following up day by day. To my dismay, progress seemed to evade me, and even after 10 long days of back and forth, the light at the end of the tunnel was still a flicker. Each day brought with it a renewed sense of hope, only to be met with silence and unmet expectations. As the days passed, my return window loomed closer, adding a layer of urgency to the situation. Canada-Goose's advice against traditional return channels left me in a dilemma, torn between their counsel and the fear of being left empty-handed. My journey with Canada-Goose has been marred by delays and unmet assurances, with the resolution slipping further away as time trickles by. Despite the setbacks, I hold onto a glimmer of hope, wishing for a brighter tomorrow where my concerns are addressed and my trust in their service is restored.Nightmare of customer support
My assessment for canada-goose.com Beware of shopping for coat on-line since if the design doesn't fit your needs, they won't reimburse or trade it. I returned my coat as a result of the neck was too tight and the zipper was scratching my chin, and never solely may they not trade it or reimburse me, and even ship me some leftover items of material so I may make alterations however they despatched it again to me with out its garment case and now they refuse to ship me one other one. That's stealing!! Worst firm ever.Real Opinions, Real Rewards
As a loyal customer of canada-goose.com, I initially hesitated to participate in their surveys after reading some negative reviews. However, curiosity got the best of me, and I decided to give it a try. To my surprise, the surveys were engaging, easy to complete, and actually rewarding! Not only did I get to share my honest opinions about their products and services, but I also received a special discount code as a token of appreciation. The marketing team truly values our feedback and goes above and beyond to show their gratitude. So, if you're considering taking part in their surveys, I highly recommend it. Your voice matters, and canada-goose.com makes sure you feel heard and appreciated. Don't miss out on the opportunity to share your thoughts and be rewarded for it!Iam very disillusioned Canada Goose, returned a €1675 jacket and by no means received my cash!
My evaluation for canada-goose.com Iam very very disillusioned on this model... I all the time beloved canada goose merchandise and they're the highest quality jackets. However what happend during the last 2 months is ridiculous... I purchased a wyndham jacket but it surely did not match me so I returned it. After 10 days I nonetheless have not heard something again so I contacted customer support. They advised me that is very unusual and that they are going to begin a investigation with DHL as a result of them declare they by no means obtained my merchandise whereas the monitoring clearly exhibits it received delicerd at their warehouse. Investigation was imagined to be 30 days MAXIMUM. At this time (days 35) I made a decision to contact them my self. Apparently they'd a message again from dhl already however simply did not contact me. DHL now claims {that a} parcel was by no means returned and do not wish to challenge my declare?!?! I've proof of postage that I received on the dhl level, I ship them that as effectively... Now I haven't got a jacket and neither my €1675,00!!!!!!!!!!!! Iam very disillusioned in Canada Goose and iam unsure if I even wish to buy extra gadgets from them sooner or later...Transformative Style and Service: A Love Letter to Canada Goose
Embracing the essence of elegance and functionality, Canada Goose has won my heart over with their exceptional products. From the moment I first interacted with their website to stepping foot in their store, every encounter has been nothing short of delightful. The quality of their items is unparalleled, a testament to their dedication to craftsmanship. But what truly sets them apart is the level of service provided. The staff exudes warmth and knowledge, making every visit a memorable experience. Whether browsing online or trying on coats in-store, the process is seamless and enjoyable. The attention to detail and care for customers' needs are evident in every interaction. It's rare to find a brand that not only delivers on style and functionality but also excels in customer service. Canada Goose, thank you for elevating my wardrobe and my overall shopping experience. I am a customer for life, appreciative of the beauty and warmth your products bring into my life.A Warm Embrace in Cold Times: A Heartfelt Ode to Canada Goose
As the frost settled and the chilly winds danced around me, I sought solace in the promises of warmth and durability that Canada Goose's iconic parkas are known for. However, my initial experience left me feeling a tad frostbitten. The materials seemed to lack the resilience I craved, with signs of wear appearing sooner than expected. What struck a chord within me was the realization that this wear and tear wasn't covered under warranty, leaving me feeling somewhat exposed in the cold. Despite the allure of a "lifetime" warranty, I found the process surprisingly slow and the coverage not as comprehensive as I had hoped for. While the price tag may initially seem steep, the true value lies in the long-term performance and protection these garments should provide. In my case, the investment didn't quite meet my expectations for enduring winter gear. While my journey with Canada Goose may have encountered some bumps along the way, I hold onto the belief that there are other brands out there offering equally remarkable winter attire. As I reflect on my experience, I find comfort in knowing that my quest for dependable winter gear continues, guided by lessons learned and a desire for unmatched quality. In the realm of winter essentials, may we all find the perfect blend of warmth, durability, and peace of mind, no matter which brand we choose to accompany us on our frosty adventures.Exceptional Quality, Disappointing Customer Service: A Real Experience
I recently purchased a gilet from Canada Goose online, hoping to brave the chilly London weather in style. However, my excitement was quickly dampened when the item turned out to be the wrong size. Determined to make it right, I headed to the London store, only to find myself shivering outside for what felt like an eternity, waiting for a "personal shopper." Finally inside, I managed to locate the correct size, but to my dismay, the process hit a snag at the till. Despite having all the necessary paperwork and the correct size in stock, they refused to exchange the item. I was left with no choice but to purchase the smaller size and trek back to Kent with the original piece in tow, all for the sake of returning it via their collection label. While the quality of their products is undeniable, I couldn't help but feel let down by the lackluster customer service. It's disheartening when a company of such renown falls short in caring for its customers. Hopefully, this feedback can serve as a wake-up call for Canada Goose to prioritize customer satisfaction as much as they do their premium products.A Perfect Blend of Luxury and Quality
Canada Goose is an epitome of high standards and exquisite quality. As a discerning customer, I expect nothing but the best, and Canada Goose certainly delivers. Every aspect, from the seamless ordering process to the impeccably packaged delivery, reflects their commitment to excellence. The product itself is not just a purchase, but a keepsake to be cherished for years to come. Being a part of the high-end market, Canada Goose truly understands the art of luxury and has set a benchmark that few can match. It's not just a purchase; it's an experience worth every penny.The Ultimate Shopping Experience at Canada Goose Regent Street London
I recently had the pleasure of visiting the Canada Goose store on Regent Street in London, and I must say, it was an exceptional experience. From the moment my husband and I arrived, we were greeted with a warm smile and a well-organized queue, which instantly set the tone for a pleasant shopping trip. The highlight of our visit was the excellent assistance we received from Tillie. She not only helped me choose the perfect jacket, but she also took the time to assist my husband in finding his ideal jacket. Her patience and knowledge of the products made the entire process smooth and enjoyable. It's rare to find such dedicated customer service, and Tillie's assistance truly made our shopping experience memorable. Thanks to Tillie's help and the overall seamless experience, we both left the store with new jackets and big smiles on our faces. I can't thank the Canada Goose team enough for their exceptional service. If you're looking for top-notch products and a stress-free shopping experience, the Canada Goose store on Regent Street is the place to be. Thank you, Canada Goose, for exceeding our expectations and providing us with jackets that we absolutely love!Unparalleled Service and Quality: Dublin Store Delights!
I simply had to share my exceptional experience at the Canada Goose Dublin store! As a first-time buyer of their renowned jackets, I decided to explore both their online platform and the physical store. Let me tell you - both encounters were nothing short of amazing! However, it was the Dublin store visit that truly stole my heart. The warmth and expertise of the staff were unparalleled. They guided me through the selection process with such care that I ended up with the perfect fit, something I might have missed out on if I had solely opted for online shopping. Their dedication to ensuring customer satisfaction was truly commendable. The Canada Goose products themselves are a league of their own. The quality is exceptional, and you can feel the craftsmanship in every stitch. But what truly sets this brand apart is the personalized touch and attention to detail that the Dublin team provided during my visit. A heartfelt thank you to the incredible team at the Dublin store. Your exceptional customer service has won me over, and I can't wait to return for my next purchase. I highly recommend a visit for anyone looking for not just a jacket, but an unforgettable shopping experience. See you soon!A Wardrobe Game Changer: My Canada Goose Jacket Review
From the moment my Canada Goose jacket arrived, I knew I had made a fantastic choice. The online purchasing process was seamless, and the delivery was prompt. However, I would advise against using a PO Box or parcel locker for delivery. The jacket's stylish appearance and exceptional quality exceeded my expectations. Living in the mild climate of Melbourne, Australia, I was initially uncertain about how the jacket would fare. To my delight, it has proven to be a versatile and reliable option, keeping me comfortable despite the varying conditions. The accurate sizing further emphasized the brand's attention to detail and customer satisfaction. In conclusion, my experience with Canada Goose has been nothing short of exceptional. This jacket has undoubtedly become a staple in my wardrobe, and I couldn't be happier with my purchase.An Exceptional Journey with Canada Goose
Reflecting on my recent interaction with canada-goose.com, I cannot help but gush about the unparalleled customer service I experienced. As a newcomer to the world of Canada Goose jackets, I was slightly overwhelmed by the plethora of options available. However, my apprehensions quickly dissipated upon stepping into the Canada Goose Banff store. The attentive and knowledgeable staff, led by the ever-helpful Romeo and his equally dedicated colleague, made my shopping experience an absolute delight. Their patience in guiding me through multiple exchanges until I found my perfect Puffer Jacket was both commendable and refreshing. Their unwavering support and genuine care truly set Canada Goose apart in the realm of customer service. Thank you to the entire team for a memorable and exceptional journey!A Truly Memorable Customer Service Journey
Allow me to share my delightful experience with canada-goose.com. Despite a long 2-hour journey to collect my coveted jacket, the exceptional service I received made it all worthwhile. What truly stood out was the personal touch – the store assistants recognized me from our initial phone conversation, going above and beyond to make me feel valued and welcome. Even amidst the hustle and bustle of closing time, the staff remained warm and accommodating, ensuring I didn't feel rushed in any way. The fact that my jacket had been reserved and the seamless service provided truly exemplified their dedication to customer satisfaction. I left the store not just with a premium product in hand but with a lasting impression of genuine care and professionalism from both assistants. Kudos to the team for making my shopping experience truly unforgettable!A Genuine Connection
I must share my heartfelt experience with canada-goose.com where I encountered exceptional service that went beyond mere transactions. The outstanding Dania not only displayed attentiveness and kindness, but she also exuded a genuine care that left a lasting impact on me. Initially just browsing, I found myself leaving with the coveted Roxboro down vest coat, a purchase I'll forever cherish. Dania's intuitive understanding of my preferences and her gentle encouragement to try the coat, despite my hesitations, demonstrated a level of empathy and insight rarely found in customer service. She balanced expertise with a personal touch, creating a connection that transcended the typical buyer-seller dynamic. Dania's approach was not just about making a sale; it was about fostering a relationship and ensuring my satisfaction. Her warmth and authenticity made the entire experience memorable, turning a simple shopping trip into a memorable encounter. Thank you, Dania, for exceeding all expectations and for being a shining example of excellent service.No Results Found
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{{{reviewBody}}}Introduction:
Canada Goose is a renowned brand known for its high-quality, durable and stylish outerwear. With a history dating back to 1957, the company has established itself as a leader in the luxury apparel market. The official website, canada-goose.com, offers an extensive range of products including parkas, jackets, and accessories for men, women, and children.
Pros:
- Superior craftsmanship and exceptional product quality
- Wide selection of styles, sizes, and colors
- Unparalleled warmth and weather protection
- Ethically sourced materials and responsible manufacturing
- Durable and long-lasting products
Cons:
- High price point
- Limited availability during peak seasons
- Some may find the sizing runs large
User Experience:
The canada-goose.com website offers a user-friendly experience, with an intuitive layout and easy navigation. The site provides detailed product descriptions, size guides, and customer reviews to assist in the decision-making process. The checkout process is seamless, and customers can create accounts to track their orders and save preferences.
Pricing and Value for Money:
While Canada Goose products come with a premium price tag, they offer excellent value for money. The brand's commitment to using high-quality materials, superior craftsmanship, and attention to detail ensures long-lasting performance and durability. Customers can trust that they are investing in a reliable and stylish product that will stand up to harsh weather conditions.
Customer Service:
Canada Goose provides exceptional customer service both online and in-store. The brand offers a dedicated customer support team that can be contacted via phone or email for assistance with inquiries, sizing, or product concerns. The company also has physical retail stores in various locations, where customers can receive personalized assistance and try on products.
Product Quality and Selection:
Canada Goose is renowned for its exceptional product quality. Each item is meticulously crafted to provide reliable warmth, protection, and comfort. The brand uses premium materials such as Canadian duck down, coyote fur, and high-grade fabrics to ensure superior performance. The product selection includes a wide variety of jackets, parkas, vests, and accessories to cater to different climates and styles.
Website Usability:
The canada-goose.com website is easy to navigate, responsive, and visually appealing. The site provides clear categorization of products, search filters, and a quick view feature for effortless browsing. The detailed product pages offer comprehensive information, including fabric details, temperature ratings, and care instructions.
Returns and Exchanges:
Canada Goose has a flexible return and exchange policy. Customers can return or exchange unworn and undamaged products within a specified period, provided they are accompanied by the original tags and packaging. The brand provides a simple online return process, with refunds processed promptly upon receipt of the returned item.
Promotions and Discounts:
Canada Goose rarely offers promotions or discounts due to its reputation for premium quality. However, occasionally, there may be limited-time offers or seasonal sales where customers can find select items at reduced prices.
Reputation:
Canada Goose has built an exceptional reputation in the fashion industry for its commitment to quality, craftsmanship, and performance. The brand is trusted by outdoor enthusiasts, celebrities, and professionals in extreme environments. Its dedication to ethical sourcing and sustainable practices has further elevated its reputation.
Payment Options:
- Credit and Debit Cards: Canada Goose accepts major credit cards, including Visa, Mastercard, and American Express.
- PayPal: Customers can also choose to pay securely using their PayPal accounts.
Loyalty Programs:
Canada Goose does not have a specific loyalty program in place. However, the brand occasionally offers exclusive benefits to its registered customers, such as early access to new collections or limited edition items.
Customer Reviews:
Customer reviews for Canada Goose products are generally positive, emphasizing the excellent quality, warmth, and durability of the outerwear. Many customers appreciate the reliable performance in extreme weather conditions, showcasing the brand's expertise and attention to detail.
Community Involvement:
Canada Goose actively engages in community involvement and social responsibility initiatives. The company supports various environmental and wildlife conservation organizations, and it has implemented sustainability practices to reduce its environmental impact. Additionally, Canada Goose contributes to local communities through donations and partnerships.
Shipping and Costs:
Canada Goose offers both domestic and international shipping. The shipping costs vary based on the destination and shipping method chosen. The brand provides estimated delivery times during the checkout process and ensures secure packaging and tracking options for peace of mind.
Canada Goose is a trusted brand that delivers exceptional quality, performance, and style. With its commitment to ethical practices and community involvement, it has gained a loyal customer base worldwide. Whether you're seeking protection against extreme weather or looking for stylish outerwear, Canada Goose is a reliable choice that ensures both functionality and fashion-forward designs.