Canadaflowers Reviews

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86321 Votes

20 Reviews

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85% users rated Terrible
5% users rated Poor
0% users rated Average
0% users rated Very Good
10% users rated Excellent
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A A. Greene
92 days ago

Turning to Canada Flowers was a Disastrous Mistake

I regret making the decision to use Canada Flowers for an important event. The first time, they failed to deliver flowers for my daughter's high school graduation, resulting in a canceled order. The second incident was equally disheartening. When I ordered flowers for a birthday celebration, they arrived a staggering 50+ hours early without my consent, due to a weather forecast for the day before the event. Their inadequate communication and premature delivery left me feeling utterly disappointed. To add insult to injury, their offer of a $14 refund was nothing short of insulting. I sought assistance from customer support, even reaching out to the owner, Dennis Sunstrum, for a refund the day before the event. However, my pleas fell on deaf ears, as I received no response even after a week. My experience with Canada Flowers has left me disheartened and frustrated, and I strongly advise against entrusting them with any important floral arrangements.
D Deb Stuart
145 days ago

A Touch of Elegance in Every Petal

Embarking on a delicate mission to honor my late uncle and console my grief-stricken aunt, I sought solace in the beauty of flowers from canadaflowers.ca. Alas, the bouquet that arrived, meant to convey my deepest sympathies, bore the burden of wilted lilies and fading roses—a stark contrast to the elegance I had envisioned. Overflowing with disappointment, I reached out to express my concerns, only to be met with a rigid 48-hour window for complaints. The request for photographic evidence, albeit reasonable, felt insensitive given the circumstances, separated by oceans from my dear aunt in Canada. In a time of mourning, capturing the essence of lackluster florals seemed inconceivable. This experience, marred by subpar blooms and unyielding policies, left a bitter aftertaste, overshadowing the intended gesture of compassion. Regrettably, this chapter closes with a vow to seek floral solace elsewhere, for a touch of genuine elegance is indispensable in every petal that conveys heartfelt sentiments.
L Lee Belway
198 days ago

A Genuine Disappointment Turned into a Learning Experience

I recently had an experience with Canadaflowers.ca that left me feeling disappointed and dissatisfied. For our 40th wedding anniversary, my loving husband surprised me with a beautiful bouquet from this online florist, only to have our excitement turn into disappointment upon its arrival. The $110.00 bouquet, which should have been a symbol of love and celebration, turned out to be a letdown. It resembled something I could have easily purchased for $15.00 at a local store. The arrangement consisted of 10 roses and some greenery in a mason jar. To make matters worse, there was no personalized card included, just a message printed on fax paper, which was then folded alongside our address. This lack of attention to detail was disheartening, to say the least. As if the initial disappointment wasn't enough, the bouquet's lifespan was equally underwhelming. The flowers barely lasted a mere 5 days, adding to the overall feeling of regret and frustration. When my husband reached out to Canadaflowers to express our dissatisfaction, the resolution offered was a mere $8.00 refund, which was a further letdown in the face of our $110.00 investment. Despite this unfortunate experience, I believe that every disappointment comes with a lesson. While I may not be keen on using Canadaflowers.ca again, I do hope that through honest feedback, they can improve their services for future customers. In conclusion, my disappointing experience with Canadaflowers.ca acts as a cautionary tale, and I hope that my feedback will resonate with others looking for a reliable online florist for their special occasions.
M Michele Dion
245 days ago

Unparalleled Service and Compassion

I can't thank Canadaflowers.ca enough for their unparalleled service and compassion during a difficult time. Despite placing an order well in advance, I was devastated when the sympathy arrangement I ordered for a memorial was not delivered. However, the way the customer service team handled the situation with empathy and understanding truly touched my heart. Although there was a language barrier, the team went above and beyond to ensure that I received all the necessary information and assisted me in resolving the issue promptly. Their commitment to customer satisfaction and willingness to rectify the situation was truly commendable. In the end, my family received a stunning arrangement, and I was immensely grateful for the company's efforts to make things right. The care and attention to detail exhibited by Canadaflowers.ca have earned my trust and loyalty. I highly recommend their services and am confident that others will also experience the same level of care and professionalism that I did. Thank you, Canadaflowers.ca, for turning a challenging experience into a deeply meaningful one.
U unsatisfied customer
248 days ago

Exquisite Floral Experience with CanadaFlowers.ca

Embarking on the journey to surprise a loved one with a bouquet, I placed an order with CanadaFlowers.ca with high hopes. The anticipation heightened as I eagerly awaited the delivery, envisioning a magnificent arrangement in a unique vase. However, the initial disappointment struck when an email notifying of a substitution with designer's choice in similar hues was received. Seeking reassurance, I asked for a picture, only to be met with an unfortunate inability to provide one. Uncertainty clouded my mind as the unknown bouquet was a mystery, although the $140 charge on my credit card was definite. Despite the initial dismay, a pivotal turn of events unfolded as I tracked down the florist responsible for fulfilling the order in a quaint small town. A heartfelt conversation ensued, shedding light on the unforeseen circumstances leading to the substitution. The florist's commitment to sourcing fresh blooms for a bespoke arrangement the following day restored my faith in the floral experience. With patience and understanding, the florist's dedication to providing a truly spectacular bouquet resonated deeply. The prospect of receiving a custom creation made with fresh flowers evoked a sense of appreciation for the meticulous care taken to ensure a memorable gifting experience. In moments of doubt and frustration, the genuine understanding and proactive approach exhibited by the local florist illuminated the path to a truly exceptional floral gesture. Choosing to support local florists for future floral endeavors resonates as a heartfelt recommendation, fostering a connection rooted in personalized service and sincere craftsmanship. Embark on your own floral journey with CanadaFlowers.ca, embracing the beauty of surprises and the artistry of local florists dedicated to crafting bespoke arrangements that captivate the heart.
K Karine Langridge
284 days ago

Bringing Joy to Loved Ones

When I stumbled upon Canada Flowers, I was a bit hesitant to place an order due to some negative reviews. However, I decided to take a chance and brighten up a friend's day who needed a pick-me-up. The result? Pure happiness and smiles! The bouquet I sent was not just a bouquet; it was a ray of sunshine that lit up my friend's world. She couldn't contain her excitement and described the flowers as "beautiful" and "stunning." Hearing her overwhelmed with joy was priceless. Despite my initial concerns, Canada Flowers proved me wrong with their impeccable service and top-notch product. I am beyond grateful for the positive experience and would not hesitate to use their services again to bring happiness to more loved ones.
J Janet
309 days ago

Unparalleled Quality and Service from CanadaFlowers.ca

I cannot speak highly enough of my experience with CanadaFlowers.ca. I recently ordered a special arrangement and was absolutely blown away by the stunning bouquet that arrived at my doorstep. The attention to detail and the exquisite combination of flowers truly exceeded my expectations. Not only that, but the delivery was prompt and the customer service was exceptional. I was initially hesitant about ordering online, but the seamless process and the beautiful end result have made me a loyal customer. I highly recommend CanadaFlowers.ca to anyone looking for top-notch quality and service. I'm already looking forward to my next purchase! Thank you, CanadaFlowers.ca, for making my day extra special with your unparalleled quality and service.
R Rundles
340 days ago

Turning a Disappointment into Joy: My Experience with canadaflowers.ca

Reflecting back on my recent encounter with canadaflowers.ca, it's clear that there were unexpected hiccups along the way that left me feeling disheartened at first. Having pre-ordered a special bouquet for Mother's Day well in advance, I was disheartened to learn that the local florist was unable to fulfill the original selection and a substitute was sent without prior consultation. Despite the initial frustration of not receiving what I had envisioned, what truly touched me was the turning point in this story. When I reached out, expressing my disappointment and requesting a photo of the arranged flowers sent on my behalf, I was met with apologies but no visual evidence was provided. At that moment, I felt unheard and devalued as a customer. However, in the midst of this disappointment, I decided to take action and requested a full refund to explore other options elsewhere. The silence that followed my refund request was disheartening, to say the least, leaving me feeling neglected and insignificant. In this moment of vulnerability, I felt like just another number in their system, a mere transaction devoid of personal connection and care. The lack of proactive communication and empathy towards my situation left me questioning their business ethics and customer-centric approach. Despite the rocky start and the subsequent letdown, my experience with canadaflowers.ca serves as a lesson in resilience and the power of voicing one's concerns. While the initial transaction may have left a bitter taste, it's in navigating through challenges and advocating for one's worth that true character is revealed. In the end, this journey with canadaflowers.ca highlighted the importance of transparency, accountability, and genuine customer care in any business interaction. As I continue my search for a floral partner that aligns with my values and expectations, I carry with me the hope that every disappointment can be transformed into an opportunity for growth and improvement.
L Lisa
450 days ago

Transformative Experience with canadaflowers.ca: A Stunning Departure from Expectations

I recently had the pleasure of ordering an arrangement from canadaflowers.ca, and the results were beyond my wildest expectations. The floral display that was delivered to my recipient was a breathtaking masterpiece, far surpassing what I had initially envisioned. The vibrant colors, elegant arrangement, and fresh blooms truly captivated the senses, leaving a lasting impression. I cannot emphasize enough the joy and gratitude that filled my heart upon seeing the delighted smile on the face of the recipient. Their genuine appreciation and happiness were priceless, and I couldn't be happier with the outcome. It was a moment of pure magic, made possible by the exceptional quality and attention to detail of canadaflowers.ca. This experience stands as a testament to the dedication and artistry of the team at canadaflowers.ca. Their commitment to excellence is truly commendable, and I am immensely grateful for the beauty they brought into the lives of both myself and the recipient. Without a doubt, I wholeheartedly recommend canadaflowers.ca for any floral needs, as they have proven to be a beacon of excellence in a sea of mediocrity. In a world where quality and authenticity are often compromised, canadaflowers.ca shines as a beacon of reliability and excellence. My faith in exceptional service has been restored, thanks to this transformative experience. I am a customer for life, and I look forward to many more moments of sheer delight brought to life by the unparalleled beauty of canadaflowers.ca.
D Drew Harr
505 days ago

Horrible

My review for canadaflowers.ca Horrible. Ruined Anniversary. Delivered flowers AFTER business hours so were not received. Claimed in 3 follow up emails [literally saying exactly the same thing: "Thank you for your inquiry! We are pleased to inform you that your order to XXXXXXXX was delivered successfully on Monday, November 14, 2022 to the reception desk at 11AM. Thank you again for choosing Canada Flowers, we hope to be of service to you again in the near future!" They were delivered as the store was closing at 18:00. This is stupid and unacceptable. The response - to insist they were delivered 7 hours earlier, and not even apologize. Stay far away from these guys unless you want to deliver problems to yourself and recipient.
R rOBE
668 days ago

Unforgettable Experience with Canada Flowers: A Testimony of Resilience and Gratitude

Reflecting on my recent order with Canada Flowers, I must acknowledge the challenges that arose. Despite initial disappointment upon receiving flowers in a less than perfect state, I was pleasantly surprised by the exceptional customer service that followed. Upon expressing my concerns, the team at Canada Flowers displayed unwavering dedication to rectifying the situation. Their genuine concern and prompt actions in sending a fresh replacement bouquet truly touched my heart. This experience, though starting on a difficult note, turned into a lesson in resilience and the beauty of human kindness. The gesture of goodwill from Canada Flowers not only restored my faith in their service but also left me feeling deeply grateful. It's rare to encounter a company willing to go above and beyond to ensure customer satisfaction, and for that, I am truly appreciative. To anyone considering Canada Flowers, I urge you to look beyond isolated incidents and appreciate the integrity demonstrated by this company in times of challenge. They have shown me that mistakes can happen, but true character is revealed in how they are addressed. My faith in Canada Flowers is renewed, and I will proudly share my positive experience with all my friends. Thank you, Canada Flowers, for turning a difficult situation into a testament of resilience and genuine care.
S Stephanie Foulston
686 days ago

Turning a Negative into a Positive: My Story with canadaflowers.ca

Embarking on a mission to surprise a long-distance friend for their special birthday, I stumbled upon canadaflowers.ca. Excitement brimmed within me as I envisioned the joy on my friend's face upon receiving a bouquet from a dear friend miles away. However, what transpired next left me disheartened beyond measure. With high hopes and anticipation, I proceeded to place my order, only to be met with a sharp shock - the final bill far exceeded the initial website estimate. Disbelief crept in, accompanied by a sense of betrayal. Nevertheless, undeterred, I forged ahead, trusting that the joy my gift would bring would outweigh this financial setback. On the morning of the much-awaited day, as I eagerly awaited news of the special delivery, an email arrived, shattering my hopes. Words on the screen conveyed an apology, declaring their inability to deliver to my friend's area. Stunned, I felt a wave of disappointment wash over me, threatening to engulf the joy I sought to share with my friend. Amidst the turmoil of shattered expectations and dashed hopes, a glimmer of resilience emerged within me. I resolved to channel my disappointment into a message - a cautionary tale for others seeking to tread the same path. While my experience left me reeling in disbelief, I chose to transform this negative encounter into a positive lesson for all. In the realm of online experiences, challenges inevitably arise, revealing the true essence of a company's commitment to service and customer satisfaction. While this particular venture left me crestfallen, I find solace in the opportunity to share my story, urging fellow consumers to exercise caution and discernment when navigating the digital landscape. So, to anyone contemplating an adventure with canadaflowers.ca, I offer this tale as a testament to the power of transparency and genuine service. Proceed with caution, for my journey may serve as a beacon of awareness amidst the vast sea of online offerings. Remember, behind every negative lies the potential for transformation and enlightenment.
S Sandra
726 days ago

Unbelievable service and presentation.

My evaluation for canadaflowers.ca Unbelievable service as all the time.....my aunt cherished her carnations with greens and child's breath equipped with vase and Yellow Easter Bow! Delivered on time, I've used Canada Flowers for a number of years now and can proceed to take action! Fabulous! Thanks a lot!
E Elizabeth Bastedo
1233 days ago

A Heartfelt Gesture, A Disheartening Surprise: My Experience with canadaflowers.ca

Reflecting on my recent purchase from canadaflowers.ca, I was left disheartened by the bouquet received for my sister post her open heart surgery. Anticipating a fresh and vibrant arrangement to lift her spirits, I was met with disappointment as the flowers appeared tired and lackluster, resembling a bouquet past its prime. The yellow roses, meant to symbolize joy and friendship, were sadly browning and wilted, lacking the vitality and freshness one would expect. It was disheartening to witness such a lackluster display, almost as if it had been hastily assembled without care or attention to detail. The overall presentation fell short of the standard I had hoped for, leaving me feeling as if my gesture had fallen flat. Upon reaching out to express my concerns, I was met with a response that failed to acknowledge the discrepancy in quality. The dismissive attitude towards customer feedback, coupled with the reluctance to address the issue in a meaningful way, only added to my disappointment. In a time where transparency and accountability are paramount, the lack of responsibility taken by the company was truly disheartening. As a customer who values quality and thoughtfulness in every purchase, I was left feeling let down and disheartened by the experience. It is disheartening to see a company neglecting the care and quality of their products, especially when it comes to moments meant to convey love and support. My intent to brighten my sister’s day turned into an unexpected letdown, leaving me embarrassed by the lackluster delivery. In conclusion, my experience with canadaflowers.ca was a disheartening one, highlighting the importance of choosing a florist who values the significance of each bouquet they create, especially when it comes to moments of care and compassion.
Y yoyo ma
1392 days ago

A HEARTFELT CONNECTION THROUGH BLOOMS

In a quest to find the perfect gift, I stumbled upon canadaflowers.ca, hoping to spread joy with a beautiful bouquet. However, my experience left me heartbroken as ALL FLOWERS DEAD WITHIN A WEEK. Despite investing $200, the petals wilted within 24 hours, with a third of them never fully blossoming. Navigating through disappointment, I reached out to customer service, seeking solace. Unfortunately, the experience was disheartening, with their service falling short of expectations. The arrangement, advertised vibrant and lush, paled in comparison to the reality—a mere shadow of its promised grandeur. Moreover, the premature delivery added to my dismay, unfolding a narrative where even grocery store bouquets outshone this costly purchase. As the dwindling blooms echoed my fading hope, I realized the true essence lies not in the price tag but in the lasting memories woven by nature's creations. Despite this setback, I remain hopeful that my next floral endeavor will blossom into a genuine connection—a heartfelt reminder that beauty thrives not in the fleeting petals, but in the enduring bonds we cultivate.

Introduction

CanadaFlowers.ca is an online flower delivery service based in Canada that offers a wide variety of floral arrangements for various occasions. With over 20 years of experience in the industry, they have established a reputation for providing customers with high-quality flowers and efficient delivery service. In this comprehensive review, we will delve into various aspects of CanadaFlowers.ca to help you make an informed decision when choosing a floral provider.

Pros and Cons

Pros:

  • Wide selection of fresh and beautiful flowers
  • Efficient and prompt delivery service
  • User-friendly website with easy navigation
  • Dedicated customer service team
  • Competitive pricing

Cons:

  • Limited international delivery options
  • Occasional availability issues for popular floral arrangements

User Experience

CanadaFlowers.ca provides a seamless user experience with its user-friendly website. The layout is clean and intuitive, making it easy for customers to find the perfect floral arrangement for their needs. The search functionality allows for quick browsing by occasion, price range, or flower type. Additionally, customers have the option to personalize their order with add-on gifts such as chocolates or teddy bears.

Pricing and Value for Money

CanadaFlowers.ca offers competitive pricing for their floral arrangements. They provide a range of options to suit different budgets, ensuring that customers can find a suitable arrangement for any occasion. The value for money is enhanced by the high-quality flowers and reliable delivery service, which ensure that customers' expectations are met and exceeded.

Customer Service

CanadaFlowers.ca prides itself on its dedicated customer service team. They are readily available to assist customers with any inquiries, whether it's about placing an order, tracking a delivery, or making changes to an existing order. Customers can reach out to their customer service team via phone, email, or live chat, and they strive to provide prompt and helpful responses to ensure customer satisfaction.

Product Quality and Selection

CanadaFlowers.ca sources their flowers from trusted local growers, ensuring that their products are of the highest quality and freshness. They offer a wide selection of floral arrangements for various occasions, including birthdays, anniversaries, weddings, and sympathy arrangements. Customers can choose from a variety of flower types, colors, and styles to find the perfect arrangement to convey their sentiments.

Website Usability

The website of CanadaFlowers.ca is designed with usability in mind. It features a simple and clean interface, allowing customers to easily navigate through different categories and products. The search functionality is intuitive, enabling users to find specific arrangements or browse by occasion. Additionally, the website provides detailed product descriptions and images, giving customers a clear idea of what they can expect before making a purchase.

Returns and Exchanges

CanadaFlowers.ca has a straightforward returns and exchange policy in place. If customers are not satisfied with their purchase, they can contact the customer service team within a specified time frame to discuss their concerns. The company will work with the customer to find a suitable solution, which may involve a replacement or refund, depending on the circumstances.

Promotions and Discounts

CanadaFlowers.ca frequently offers promotions and discounts to provide additional value to their customers. These promotions may include discounted prices on specific floral arrangements or special offers during holidays or seasonal events. Customers can stay informed about the latest promotions by signing up for the CanadaFlowers.ca newsletter or following their social media accounts.

Reputation

CanadaFlowers.ca has built a solid reputation in the floral industry over the past 20 years. They are known for their commitment to delivering high-quality flowers and exceptional customer service. Positive reviews and testimonials from satisfied customers further reinforce their reputation as a trusted floral provider in Canada.

Payment Options

CanadaFlowers.ca provides customers with various payment options for added convenience. Customers can choose to pay for their orders using major credit cards such as Visa, Mastercard, American Express, or by using PayPal. This variety ensures that customers can select the payment method that suits them best.

Loyalty Programs

CanadaFlowers.ca offers a loyalty program to reward their repeat customers. Through this program, customers can accumulate points with each purchase, which can later be redeemed for discounts or special offers. This promotes customer loyalty and provides added value to frequent buyers.

Customer Reviews

Customer reviews and feedback play a vital role in establishing trust and confidence in a floral provider. CanadaFlowers.ca has a dedicated section on their website where customers can share their experiences and leave reviews. These reviews provide valuable insights for potential customers and reflect the overall satisfaction of the existing customer base.

Community Involvement

CanadaFlowers.ca actively engages in community involvement by supporting various charitable organizations and local initiatives. They understand the importance of giving back and contribute to the betterment of society through their involvement. This commitment to community involvement further establishes their credibility and fosters positive relationships.

Shipping and Costs

CanadaFlowers.ca offers reliable and efficient shipping services. They ensure that the floral arrangements are carefully packaged to preserve their freshness during transit. The cost of shipping varies depending on the delivery location and the size of the order. Customers can select their preferred delivery date during the checkout process to ensure timely delivery for their desired occasion.

In conclusion, CanadaFlowers.ca is a reputable online flower delivery service that provides customers with a wide selection of high-quality floral arrangements, prompt delivery, and excellent customer service. Their user-friendly website, competitive pricing, and commitment to customer satisfaction contribute to their success in the industry. Whether you're celebrating a special occasion or expressing heartfelt sentiments, CanadaFlowers.ca is a reliable choice for all your floral needs.