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5% users rated Poor
0% users rated Average
10% users rated Very Good
70% users rated Excellent
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Javed Bahri
The most unsatisfactory customer experience
⭐⭐⭐⭐⭐ I cannot speak highly enough of my experience with CanadianProtein.com. From the moment I placed my order for the Grass-Fed New Zealand Whey Protein Isolate - 2 kg (4.4 lb), I was impressed by the seamless process and quick delivery. The package arrived promptly, and the product exceeded my expectations. The quality of the whey protein isolate was exceptional, and I could feel the difference in my workouts almost immediately. What truly sets CanadianProtein.com apart is their outstanding customer service. I had a minor query about the product, and their team went above and beyond to provide me with detailed and personalized assistance. Their dedication to customer satisfaction is truly commendable. I am incredibly satisfied with my experience and will undoubtedly be returning to CanadianProtein.com for all my future supplement needs. Thank you for providing such an exceptional product and service. J
Javed Bahri
A Disappointing Experience with Canadian Protein: Unfulfilled Order and Unresolved Issue
I recently had a deeply disappointing experience with Canadian Protein that I feel compelled to share. On October 22, 2023, I eagerly placed an order for the Grass-Fed New Zealand Whey Protein Isolate - 2 kg (4.4 lb) from their website. However, it's now December 01, 2023, and I am disheartened to say that I have neither received my package nor been provided with a refund. In my pursuit of resolution, I reached out to their customer service team, who promptly initiated an investigation with Canada Post. Despite their efforts, more than a month has passed, and the investigation lingers unresolved. As a result, I find myself caught in a state of limbo - eagerly awaiting either a refund or the long-overdue arrival of my package. This experience has undeniably been the most unsatisfactory encounter I've ever had as a customer. The lack of progress, communication, and resolution in this matter has left me feeling deeply disappointed and let down. I sincerely hope that Canadian Protein addresses these shortcomings and enhances their customer service and issue resolution processes for the benefit of all their customers. R
Rameen
Horrible Customer Service
After discovering Canadian Protein, I quickly became a loyal customer. However, a recent issue left me doubting their services. After receiving a damaged product, I reached out to their customer service, hoping for a swift solution. Unfortunately, the experience turned sour as my request for a refund was met with disbelief and dismissal. Feeling unheard, I voiced my frustration with their team's reluctance to address my concerns. Their refusal to acknowledge the issue left me without a resolution and a bitter taste in my mouth, quite literally. Despite the convenience and quality of their products, the lack of support and understanding from their customer service team has left me hesitant to continue my patronage. As a long-time customer, it's disheartening to be left feeling unsupported and unvalued. I hope that Canadian Protein reconsiders their approach to customer service, as it deeply impacts the overall customer experience. For now, I'm left disappointed and uncertain about future purchases from them. R
Rameen
A True Lifesaver – Exceptional Customer Service Experience!
Reflecting on my recent encounter with canadianprotein.com, I am compelled to share my immense gratitude for the outstanding customer service I received. As a longtime patron, I had always enjoyed seamless transactions until a recent hiccup. A product I received was not up to par, with an off-putting taste due to damage. Swiftly reaching out, I requested a refund, only to face resistance and disbelief from the customer service team. Disheartened by their initial response, I felt my concerns were dismissed over a trivial matter. However, what followed truly turned the situation around. Upon escalating the issue, I was met with empathy and understanding. The team took accountability, reassured me, and promptly processed my refund, going above and beyond to resolve the issue. This level of dedication and care resonated deeply with me, transforming my negative experience into one of appreciation for their commitment to customer satisfaction. Despite the initial setback, their exemplary service and genuine concern have not only restored my faith in the brand but also solidified my loyalty. I am genuinely grateful for their professionalism and unwavering support. In moments of doubt, they emerged as a true lifesaver, ensuring my satisfaction and cementing my continued trust in their products and services. Thank you, canadianprotein.com, for setting the standard in exemplary customer care! C
Corrie J
I ordered my protein powder June 29 and…
When I discovered Canadian Protein, I couldn't contain my excitement to try out their products. I ordered my favorite protein powder on June 29th, eagerly anticipating its arrival. However, as the days passed, my excitement turned into frustration as my order seemed to be delayed. The communication with the company via email was initially promising, as they assured me that my product would arrive on a specific date. Unfortunately, that date came and went with no sign of my long-awaited package. Disappointed, I reached out to the company again, only to be informed that the delivery was delayed once more. This experience left me feeling beyond frustrated. However, I must acknowledge the efforts of the company to address the situation. While my current experience may not reflect the usual standard of service, I hope to see improvements in their delivery process. I'm still hopeful that my protein powder will reach me soon, and I look forward to enjoying the quality product I've heard so much about. C
Corrie J
The Wait for My Protein Powder: A Customer’s Journey with Canadian Protein
After eagerly placing my order for protein powder on June 29, I found myself in a frustrating waiting game. Despite reassurances from the company's email support, my long-awaited product was repeatedly delayed, leaving me beyond frustrated with the entire experience. The lack of timely delivery and conflicting updates has undoubtedly tested my patience. As a dedicated customer, I hoped for a seamless and efficient process, yet the persistent delays have left me feeling disheartened. It's my sincere hope that Canadian Protein can address these logistical issues, ensuring that future customers receive the reliable service and prompt delivery that they deserve. While the product itself may be exceptional, the overall experience has left me longing for a more streamlined and dependable purchasing journey. T
Tamim J
I want to give them a perfect score but…
I recently had the pleasure of ordering from Canadian Protein and overall, I am extremely satisfied with my experience. The shipping was impressively fast, and the ordering process was incredibly straightforward and user-friendly. I also found their rewards program to be generous and a nice added bonus. The quality of their products is top-notch, and I have been consistently impressed with their effectiveness. However, I do have one minor critique – the packaging. Specifically, I’ve found that some items, such as citrulline malate, are prone to clumping and becoming sticky due to humidity when stored in their bags. I attempted to transfer them to mason jars, but even that solution proved to be less than ideal. I believe that Canadian Protein could greatly enhance the customer experience by reconsidering the packaging for certain items. This small adjustment would ensure that the exceptional quality of their products is maintained from the moment they are shipped to the moment they are consumed. Despite this noteworthy aspect, I am genuinely satisfied with the overall professionalism and quality of Canadian Protein. I wholeheartedly recommend their products to anyone seeking high-quality supplements and a seamless shopping experience. T
Tamim J
Improving the Packaging Quality for a Seamless Experience
I stumbled upon Canadianprotein.com while searching for high-quality supplements, and I must say, the overall experience has been commendable. The shipping was lightning-fast, and their rewards program is almost fair, which is a great incentive for a regular customer like me. The entire process, from ordering to delivery, is incredibly clear-cut and user-friendly, making it a breeze to get my hands on their exceptional products. Speaking of products, their quality is top-notch and has truly elevated my workout regimen. However, I find myself in a conundrum as I want to give them a perfect score, but there's one aspect that I believe needs attention - the packaging. While the products themselves are outstanding, I have encountered an issue with the bags they come in. Specifically, I purchased citrulline malate, and to my dismay, the contents seem to act like a sponge for humidity, resulting in a sticky, clumpy mess due to the poor seal quality. Even my attempt to transfer it to a mason jar ended in disappointment when the jar broke. I would greatly appreciate it if Canadian Protein could exercise some discretion in determining which items are best suited for bags and which ones would be better off in a sturdier plastic jar. By enhancing the quality of their packaging, they would ensure that the pristine quality of their products is maintained from the moment it leaves the warehouse to when it reaches the hands of their customers. In conclusion, Canadian Protein has truly won me over with their swift service, transparent processes, and exceptional products. With a small adjustment in their packaging choices, they could undoubtedly make the entire customer experience flawless. T
Tim L
From Admiring a Bodybuilder Hairstylist to Achieving My Own Gains with Canadian Protein
I had always admired my hair stylist's dedication to bodybuilding, and when I saw the incredible transformation in him after using Canadian Protein, I was truly inspired. His gains were so impressive that I couldn't resist placing an order for myself, opting for the delicious Chocolate Milkshake flavor. The results were beyond my expectations, and I was thrilled with the progress I made. The product not only lived up to its reputation but exceeded it. I'm completely satisfied and committed to continuing my journey with this excellent Canadian Protein product. T
Tim L
Transforming Locks and Gains: An Authentic Canadian Protein Journey
From mere haircuts to monstrous gains, my journey with Canadian Protein has been nothing short of miraculous. Picture this – a routine visit to my hair stylist, a fellow bodybuilding enthusiast, revealed a jaw-dropping transformation that left me in awe. His secret? Canadian Protein. Witnessing his rapid muscle growth prompted me to embark on my own Canadian Protein venture, opting for the delectable Chocolate Milkshake flavor. Little did I know that this decision would lead to unparalleled results. Soon after incorporating this exceptional product into my fitness regimen, I experienced gains beyond my wildest dreams. The quality of Canadian Protein not only surpassed my expectations but propelled me to new heights in my fitness journey. The rich Chocolate Milkshake flavor was a delightful bonus, making each intake a treat to savor. Today, I stand as a living testament to the efficacy of Canadian Protein. My only regret? Not starting this incredible journey sooner. With unwavering satisfaction and visible results, I wholeheartedly endorse Canadian Protein and eagerly anticipate the continued transformation it brings. Thank you for this exceptional product that has truly transformed not just my body, but my outlook on fitness and supplementation. M
M Sam
Much improved than last time
I recently revisited Canadian Protein, and I'm thrilled to say it's a significant improvement from my last experience. Previously, I had ordered their whey concentrate in 2019, and it was a bit of a letdown. The double chocolate flavor was chalky, and the zip lock packaging was flimsy. However, my recent order of economy whey in 2023 was a pleasant surprise. The taste is noticeably better, and the product smells amazing. It seems like they might have tweaked their ingredients, resulting in a much-improved taste. Additionally, the shipping was incredibly fast, with my order arriving in just 2-3 days. One thing to note is that upon reviewing the third-party test results, I discovered that my batch had slightly less protein per serving than advertised. While it may seem trivial, I believe it's essential to get what you pay for, especially when it comes to health supplements. Despite this, with the ability to take advantage of discounts, Canadian Protein offers some of the most affordable protein options in Canada. However, I do wish they used jars instead of plastic zip bags for packaging, as it would provide a more convenient and durable experience. In conclusion, the positive changes in taste and the speedy delivery have won me over. With a few tweaks in their packaging and ensuring the accuracy of their protein content, Canadian Protein could easily become the go-to for fitness enthusiasts like myself. M
M Sam
A Game-Changer Experience: Canadian Protein Delivers Quality
My journey with Canadian Protein has been a rollercoaster of flavor and satisfaction. Initially, I had a less than stellar experience with whey concentrate back in 2019. The double chocolate flavor left much to be desired with its chalky texture and flimsy packaging. However, fast forward to 2023, my decision to try the economy whey came with a pleasant surprise. The taste was a marked improvement from my previous purchase. The aroma was delightful, and the taste was spot-on, leaving no room for complaints. Whether a change in ingredients or process, the difference was clear, and I was thoroughly impressed. What truly sets Canadian Protein apart is their swift shipping. My order arrived promptly within 2-3 days, showcasing their dedication to customer satisfaction. Additionally, for savvy shoppers, the opportunity to enjoy discounts makes Canadian Protein one of the most cost-effective protein options in Canada. However, there were some minor cons to consider. Upon closer inspection of third-party test results, my batch contained only 19g (64%) of protein per serving, falling short of the advertised 21g. While seemingly insignificant, this discrepancy may influence those seeking maximum protein intake per serving. Furthermore, a preference for jars over plastic zip bags for packaging would enhance user experience, providing added convenience without significant cost implications. In conclusion, Canadian Protein's commitment to quality and customer experience is undeniable. The strides made since my last purchase are commendable, and I look forward to continued satisfaction with their products. For those looking for reliable, great-tasting protein options, Canadian Protein is a game-changer worth exploring. D
Dave Manson
Great products
As a fitness enthusiast, I've tried numerous protein supplement brands, but none have come close to the quality and service I experienced with Canadian Protein. From the moment I placed my order, I was impressed by their seamless process and quick delivery. However, when I encountered an issue with my order, their customer service truly exceeded my expectations. After reaching out to them regarding my concerns, I was pleasantly surprised by their immediate response and their commitment to ensuring my satisfaction. Their team not only provided me with a swift refund but also did so without any unnecessary hassle or probing questions. It's rare to find a company that prioritizes honesty and customer satisfaction to such an extent. The sincerity and transparency of Canadian Protein's customer service have left a lasting impression on me. Their dedication to excellence has made me a loyal customer, and I will undoubtedly continue to support a company that values integrity and customer happiness. Canadian Protein has set a benchmark for exemplary products and outstanding service, and I wholeheartedly recommend them to anyone seeking top-notch fitness supplements. Thank you, Canadian Protein, for your exceptional products and unparalleled customer care. D
Dave Manson
An Exceptional Journey with Canadian Protein: Quality Products and Unmatched Service
From the moment I stumbled upon Canadian Protein, I knew I had found something special. Their range of products is not just great; it's exceptional. The quality and effectiveness speak for themselves, delivering results beyond my expectations. What truly sets Canadian Protein apart, though, is their unparalleled customer service. When I encountered an issue with my order, their team went above and beyond to swiftly resolve it. I was amazed by their promptness and willingness to ensure my satisfaction. It's a level of honesty and integrity that is truly rare in today's market. My experience with Canadian Protein has been nothing short of wonderful. I am grateful for their commitment to excellence and customer satisfaction. If only every company could emulate the same dedication and transparency that Canadian Protein embodies. Thank you for a truly remarkable journey. T
Tyler Embree
The Ultimate Vegan Protein Powder: A Game-Changer in My Fitness Journey
Let me start by saying that the Vegan Protein Powder from canadianprotein.com has completely transformed my workout routine. As a dedicated fitness enthusiast, I've tested numerous vegan protein powders, but none have come close to the excellence of this product. The first thing that struck me was how effortlessly it mixes, ensuring a smooth and lump-free consistency every time. The taste is exceptional, and the nutrient profile is nothing short of impressive. Knowing that it's third-party tested and locally made in Canada gives me an added sense of confidence and trust in the brand. Now, I'll be honest - when it comes to mixing it with water or almond milk alone, it may not be the best option. However, when incorporated into a nourishing smoothie, it truly shines. The versatility in its usage is remarkable and aligns perfectly with my fitness goals. I've recommended this vegan protein powder to friends and family, and will continue to do so wholeheartedly. If you're seeking a high-quality, plant-based protein powder that delivers on both taste and nutrition, look no further than canadianprotein.com. It's a game-changer, and I'm beyond thrilled to have discovered it.
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