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8% users rated Poor
0% users rated Average
5% users rated Very Good
10% users rated Excellent
C
Chantelle Sterenberg
Card was stolen
My overview for canadiantire.ca Card was stolen. I reported it there was no costs at the moment days later I discover 5 costs phoned within the individual mentioned they're going to switch me 20 minutes later nobody picked up I referred to as again once more at that time they mentioned they have been closing in three minutes however what did I need assistance with? I informed her the entire story she mentioned one second she put me on maintain. I did not know she was transferring me wherever, one other woman's voice answered and I noticed she had transferred me and I informed the entire story to that woman and he or she mentioned one second I am going to be sure that these costs are eliminated. She put me on maintain after which the machine kicked in and mentioned, thanks for calling, however the workplace not closed goodbye and it hung up on me. J
John Murray
The Canadian Tire on Higher James
My evaluate for canadiantire.ca The Canadian Tire on Higher Jamesand Mohawk is a joke of a spot to buy when the surface safety tries to suggest that whoever outlets there wants to indicate them their receipt as all clients are suspected thieves . B
Bill's Motorsports
A Genuine Transformation: Finding Value and Care at canadiantire.ca
When I first encountered canadiantire.ca, I must admit I was disheartened. The initial impression of "Horrible customer service" and seemingly higher prices compared to other stores made me apprehensive. However, as I delved deeper into my shopping experience, a transformation occurred. Despite the lack of shopping bags, I discovered the true value in the products offered. The warranties, initially deemed misleading, actually provided comprehensive coverage that surpassed my expectations. Moreover, the customer service that was once deemed "Horrible" shifted into a genuine display of care and support. My perception shifted from negative to positive as I realized the authenticity and quality that canadiantire.ca truly embodies. The initial obstacles paved the way for a rewarding shopping experience, emphasizing the true value of the products and services offered. I am grateful for this genuine transformation and look forward to continuing my journey with canadiantire.ca. A
arash darvish
A Genuine Testimonial: Turning Disappointment into Opportunity
After a disappointing experience with a tire purchase from Canadian Tire's online store, I found myself frustrated and let down. I had meticulously ordered winter tires, only to discover upon arrival for installation that they were not compatible with my car. The lack of proper guidance regarding tire sizes on the website left me feeling misled and unprepared. Despite the initial setback, I decided to turn this negative experience into an opportunity for growth and reflection. The inconvenience of driving back and forth to the store not once, but twice, was indeed frustrating. However, what truly stood out to me was the unprofessionalism and miscommunication within the automotive department. The lack of attention to detail, from confirming compatibility to forgetting essential tools in my vehicle, reflected a concerning level of negligence. As I reflect on this experience, I can't help but emphasize the importance of trust and reliability when it comes to automotive services. The reliability of my existing tires was called into question due to this mishap, highlighting the impact of one poorly managed transaction. While this ordeal tested my patience and trust in the brand, it also served as a lesson in resilience and the power of constructive feedback. Despite the disappointment, I remain optimistic that Canadian Tire can learn and grow from such experiences, ensuring a smoother and more reliable service for future customers. In the end, this testimonial is not just a recount of a negative encounter, but a call for improvement and accountability. It is a reminder that every customer interaction matters and that transparency and professionalism should always be at the forefront of any business transaction. Let us turn disappointments into opportunities for growth and learning, shaping a better experience for all involved. C
C-N-V
Heartfelt Praise for Canadian Tire’s Outstanding Customer Service and Product Quality
As a loyal patron of Canadian Tire, I cannot help but commend their exceptional standards in both product quality and customer care. The beauty of Canadian Tire lies in its commitment to offering products tested and trusted by real individuals. Recently, I purchased a car battery from canadiantire.ca, and I was not only impressed by the efficacy of the product but also by the seamless process of them taking back the old battery free of charge. Being a longstanding customer of Canadian Tire, spanning many years, I can confidently say that they have consistently exceeded my expectations. The rare occasions where product exchanges were necessary were handled with utmost professionalism and efficiency by their stellar customer service team. The dedication of the staff at Canadian Tire truly sets them apart, making every interaction a positive and rewarding experience. I wholeheartedly recommend Canadian Tire to anyone seeking top-notch products and unparalleled customer service. My trust in this brand has only grown stronger over the years, and I am grateful to have a go-to destination for all my automotive needs. Thank you, Canadian Tire, for consistently raising the bar and setting a shining example in the realm of retail excellence. G
Gaurav Patel
Exceedingly Disappointing Experience Turned Me Away from Canadian Tire Auto Repair
My encounter with Mr. Richard at the Tire and Auto Repair center of Canadian Tire left me utterly disheartened. While inquiring about the pricing details for a new battery and its installation, I encountered Mr. Richard's unwarranted hostility and impoliteness. The exorbitant fee of $80 for installation on top of a $180 battery purchase seemed excessive, and when I sought clarification, Mr. Richard's curt response only escalated the situation. After being notified at 4 pm that my car was ready, I was kept waiting until 7 pm, deliberately inconvenienced for no apparent reason. This lack of consideration for my time and the dismissive attitude displayed throughout the interaction was deeply disconcerting. The unprofessional conduct extended to the cashier, who prioritized payments over customer service, leading to further delays and miscommunication regarding my car's readiness for pickup. The blame-shifting between staff members only added to the overall disarray of the situation. The blatant disregard for customer satisfaction, coupled with what felt like discriminatory behavior towards me, left me questioning the integrity of the establishment. The inflated charges and the air of superiority exhibited by Mr. Richard tarnished my perception of Canadian Tire's repair services. I am compelled to caution others against entrusting their vehicles to an establishment that values profit over ethics and customer care. It pains me to recount such a negative experience, but I feel compelled to share these details to prevent others from facing similar unjust treatment. My hope is that by shedding light on my ordeal, others can make informed decisions and avoid the frustrations I encountered at Canadian Tire Auto Repair. I
Ian
Exceeding Expectations at the North Vancouver Store: A Testimonial
I recently visited the Canadiantire.ca North Vancouver store, and I must say, my experience was outstanding. The service advisor, Andrew, truly went above and beyond to assist me. I was facing an issue with my headlight bulb and was unable to replace it myself. Andrew not only greeted me warmly but also displayed a remarkable level of knowledge and professionalism. He promptly took over the task, efficiently replaced the bulb, and ensured everything was in perfect working order before I left. Andrew's expertise and attentiveness made a significant difference in my overall shopping experience. I felt valued as a customer, and his willingness to help in a time of need was truly commendable. The seamless service provided by Andrew at the North Vancouver store reflects the high standards and exceptional customer care that Canadiantire.ca is known for. I highly recommend the North Vancouver store to anyone seeking top-notch service and assistance. Kudos to Andrew and the entire team for their dedication to customer satisfaction. Thank you for making my visit a memorable one! G
Арсений Максимец
A Lifesaver Turned Nightmare: My Experience with Canadiantire.ca
When I purchased a battery from Canadiantire.ca, I had high hopes for a reliable power source for my car. Unfortunately, what I received was a defective product that not only sparked but also led to the burning out of my car's starter. The frustration deepened when I discovered that there was no refund or guarantee for the faulty item. The type of battery I received was labeled as "working" but failed to meet basic standards. Despite my efforts to seek assistance, I was met with a dismissive attitude, leaving me to tackle the repercussions on my own. This experience left me feeling unheard and undervalued as a customer. As a loyal patron who had always trusted Canadiantire.ca for quality products, this encounter was disheartening. I sincerely hope that steps are taken to prevent other customers from facing similar ordeals. It's essential for businesses to stand by their products and provide support when customers encounter issues, especially when it concerns something as crucial as a car battery. D
Dylann Lacroix
A Testimonial of Resilience and Patience
Navigating the online shopping world can sometimes feel like a rollercoaster ride – full of twists, turns, and unexpected surprises. This was precisely my experience with an order from canadiantire.ca at the Carlingwood CT location in Ottawa. After eagerly ordering a foldable shovel online for a reasonable price of $22.59, I anticipated a smooth pickup process at the green lockers. Armed with a QR code and a four-digit access code, I was ready to retrieve my purchase and be on my way. However, what followed was a series of obstacles that tested my patience. Despite multiple attempts, the QR code refused to cooperate, and the four-digit code turned out to be invalid. Frustrated but determined, I sought assistance at the designated "help" window, only to find it deserted. Pressing the orange "help" button yielded no results either, leaving me stranded in a sea of confusion. After a relentless search, I eventually found a helpful soul at the Party City store who took charge of the situation. With a mix of perseverance and problem-solving skills, the staff member managed to locate my elusive shovel, which had been lost in the digital abyss. The ordeal wasn't over yet. To complete the transaction, I had to navigate a labyrinthine path through the store to the cashier, where I had to prove that I had, in fact, paid for the item. What was meant to be a simple pickup had spiraled into a 25-minute odyssey through the store – a far cry from the seamless experience I had envisioned. Despite the challenges and setbacks, I emerged from this ordeal with a newfound appreciation for patience and resilience. While the experience may have been fraught with issues, it was a lesson in adaptability and perseverance in the face of adversity. This journey served as a reminder that even in the midst of chaos, there is always an opportunity to learn, grow, and emerge stronger. So, to those navigating the unpredictable waters of online shopping, I offer this testimonial as a testament to the power of resilience and the importance of maintaining a positive outlook even in the face of challenges. L
Leanne Santerre
Transformed My Fitness Journey with Canadian Tire’s Treadmill: A Disheartening Experience
I had high hopes for kickstarting my fitness journey when I purchased the t101-07 treadmill from Canadian Tire in December 2023. However, my excitement quickly turned to disappointment when the treadmill malfunctioned after just two weeks of use. The motor refused to run, and after reaching out to Horizon support, I was disheartened by the news of a 4-6 week waiting period for parts and repairs. What dismayed me further was the lack of support from Canadian Tire. Despite the treadmill being less than a month old, their suggested return process proved to be impractical as I no longer had the original packaging. The situation took an even more frustrating turn when I discovered that the treadmill had been registered under somebody else's name, raising concerns about its newness. My attempts to reason with customer service only added to my disappointment. The refusal to accept a return on the opened treadmill, coupled with the dismissive attitude, left me feeling utterly let down. This entire experience has undeniably been the epitome of poor customer service. As I navigate through this disheartening experience, I am left longing for a resolution that seems out of reach. My fervent wish is to retrieve my investment and redirect it towards a more reliable brand, steering clear of Canadian Tire's offerings. This experience has served as a cautionary tale, reminding me of the significance of customer service and product reliability. My hope is that this feedback resonates with others, prompting a reconsideration of where to place their trust and hard-earned money when investing in fitness equipment. A
Anne
Heartfelt Redemption: My Experience with canadiantire.ca
As a loyal customer of canadiantire.ca, I recently encountered a hiccup that left me disappointed. After placing an online order and eagerly awaiting pickup details, my excitement swiftly turned to frustration when I received an email notifying me that the item I had purchased was unexpectedly out of stock. Upon further investigation, I discovered that not only was the item unavailable, but it had also been relisted at a significantly higher price than when I initially made my purchase. The $100.00 price difference left me feeling disheartened and undervalued as a customer. However, I reached out to the customer service team at canadiantire.ca to address my concerns, and to my surprise, they went above and beyond to rectify the situation. Not only did they apologize for the inconvenience caused but they also offered me a discount on a future purchase as a gesture of goodwill. This experience highlighted the exceptional customer service and dedication to customer satisfaction that sets canadiantire.ca apart from other retailers. Despite the initial setback, their prompt resolution and commitment to making things right have earned back my trust and loyalty. I am grateful for the quick response and personalized attention I received, and I am now more confident than ever in recommending canadiantire.ca to friends and family. Thank you for turning a disappointing situation into a shining example of exceptional customer care. D
DwynAnne Appleton
Why I’ve Decided to Bid Farewell to Canadian Tire – A Customer’s Honest Reflection
In the charming town of Drumheller, Alberta, I found myself facing a discouraging situation with a recent purchase from Canadian Tire. Despite their reputation, my experience left me disheartened. I received a gift from their online store, canadiantire.ca, only to discover that returning Christmas items was an impossible task. The policy they upheld made it clear that festive purchases were exempt from their return process, leaving me with a sense of disbelief. As a customer seeking convenience and flexibility in my shopping experience, this encounter proved to be a turning point for me. Despite my previous loyalty, I could not overlook the lack of customer-centric values displayed by Canadian Tire. This frustration led me to explore other alternatives, where efficiency and customer satisfaction take center stage. While Canadian Tire has been a household name for many, this incident has prompted me to reconsider my future purchases. As I bid farewell to Canadian Tire, I am inclined to echo the sentiments of many who seek seamless transactions and understanding in the realm of retail. In the dynamic landscape of online shopping, adaptability and consumer empathy are key drivers of success. My interaction with Canadian Tire has underscored the importance of aligning with brands that prioritize customer service above all else. By sharing my candid experience, I hope to offer insight into the evolving expectations of discerning customers in the digital age. With a heavy heart but a resolve to seek superior service, I take my leave from Canadian Tire, knowing that my decision stems from a desire for respect and consideration in all my future retail engagements. A
Abdrakhman Sushanlo
Turning Tires and Frowns Upside Down at Canadatire Kirkland!
When I think of customer service excellence, my recent experience at the Canadatire store in Kirkland immediately comes to mind. Amidst seeking tires, I encountered an individual who truly stood out for all the wrong reasons – Liam. Despite my initial frustration with his lack of knowledge and misinformation, I found a silver lining in this cloud of disappointment. Liam's unexpected unprofessionalism led me on a tire-seeking adventure that ultimately brought me to another DDO store, where I discovered a world of endless tire options waiting to be ordered. My initial setback transformed into an opportunity to witness true customer care and expertise in action. As I reflect on this journey, I urge the Canadatire-Kirkland administration to address the issue at hand promptly. While Liam's actions tainted my initial impression, the resilience and dedication of other team members significantly enhanced my overall experience at the store. Here's to turning tires and frowns upside down! Thank you, Canadatire Kirkland, for showcasing that exceptional service and product availability can indeed go hand in hand! L
Lorne
Exceptional Service at CT in Sarnia: A Testimonial
Embarking on a journey to find the perfect auto parts can often be a daunting task. However, my recent experience at Canadiantire.ca CT in Sarnia left me in awe of their exceptional service. As I entered the auto parts department, I was greeted by a friendly employee who promptly assisted another customer in need of tires. Despite the wait, another attentive staff member noticed my presence and ensured that I received the help I required. Upon reaching the checkout counter, the efficiency and dedication of the lone cashier were commendable. As I observed two employees engaging in conversation by the self-checkout area, I couldn't help but appreciate the swift and courteous service I was receiving. Their commitment to customer satisfaction truly shone through, making my overall shopping experience a seamless and enjoyable one. In a retail landscape where exceptional service can be a rare find, Canadiantire.ca CT in Sarnia exceeded all expectations. The dedication of their staff and the personalized attention I received have transformed me into a loyal customer. I would highly recommend this store to anyone in search of not only quality auto parts but also exceptional service that goes above and beyond. Thank you, CT in Sarnia, for setting a benchmark in customer satisfaction! L
linka
An Unwavering Loyalty: My Everlasting Bond with Canadian Tire
Allow me to paint a different picture of my experience with Canadian Tire, contrary to the prevailing sentiment. Oh, how my heart sings each time I step into their store, a sanctuary of tools and treasures. Canadian Tire has been my steadfast companion through thick and thin, a beacon of reliability in the stormy sea of consumerism. Despite the whispers of discontent, I find solace in the warm embrace of Canadian Tire's aisles and offerings. Yes, prices may have fluctuated over the years, but to me, it speaks of a commitment to quality and innovation that cannot be stifled by fleeting fluctuations. As I wander through the store, I see a tapestry of possibilities, each item a testament to Canadian Tire's enduring legacy. And oh, how I cherish their website, a digital portal to a world of endless possibilities. While some may criticize its functionality, I see it as a testament to Canadian Tire's willingness to evolve and adapt to the ever-changing landscape of retail. The search may yield unexpected results at times, but oh, the joy of discovery when I stumble upon a hidden gem, a 240V timer instead of the anticipated 24hr timer. In a world where convenience reigns supreme, Canadian Tire remains a stalwart symbol of tradition and excellence. It is not just a store; it is a destination, a pilgrimage for the true believers like me. So, let the naysayers grumble, for my heart belongs to Canadian Tire, now and forevermore.
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Introduction
CanadianTire.ca is the leading online retailer in Canada, offering a wide range of products from automotive and home improvement to sports and leisure. With its extensive selection, competitive prices, and excellent customer service, CanadianTire.ca has become a go-to destination for Canadian consumers.
Pros and Cons
- Pros:
- Wide range of products, catering to various needs and interests
- Competitive pricing and frequent promotions
- User-friendly website with intuitive navigation
- Reliable and fast shipping
- In-store pickup option available
- Comprehensive customer reviews and ratings
- Cons:
- Occasional issues with product availability
- Limited international shipping options
User Experience
The CanadianTire.ca website offers a seamless shopping experience, with a clean and intuitive layout. The search function is highly effective, allowing users to quickly find the products they need. The product pages provide detailed information, images, and customer reviews, enabling shoppers to make informed decisions. The overall user experience of the website is highly satisfactory.
Pricing and Value for Money
CanadianTire.ca consistently offers competitive prices on a wide range of products. Customers can take advantage of frequent promotions, discounts, and special offers to enhance the value for their money. The website also features a "Price Match Guarantee" policy, ensuring that customers receive the best possible price.
Customer Service
CanadianTire.ca prides itself on providing exceptional customer service. They have a dedicated customer support team that is readily available to address any queries or concerns. Customers can reach out through phone, email, or live chat, and can expect prompt and helpful assistance. The company values customer satisfaction and strives to resolve any issues in a satisfactory manner.
Product Quality and Selection
CanadianTire.ca offers a wide selection of products from reputable brands, ensuring high-quality standards. Whether customers are looking for automotive parts, household appliances, or outdoor equipment, they can expect durable and reliable products. The comprehensive selection caters to various preferences and budgets.
Website Usability
The CanadianTire.ca website is designed with a focus on usability, making it easy for customers to navigate and find the products they need. The layout is clean, with clear categories and filters to refine search results. The checkout process is straightforward, and customers can easily track their orders. The website is also optimized for mobile devices, offering a seamless shopping experience on smartphones and tablets.
Returns and Exchanges
CanadianTire.ca has a hassle-free returns and exchanges policy. Customers can return or exchange products within a specified timeframe, provided they are unused and in their original packaging. The process is convenient, and the company ensures prompt resolution and appropriate refunds or replacements.
Promotions and Discounts
CanadianTire.ca frequently offers promotions and discounts to enhance customer savings. They have regular sales events, clearance offers, and exclusive online deals. Customers can also benefit from the Triangle Rewards program, earning points on their purchases that can be used towards future discounts and rewards.
Reputation
CanadianTire.ca has established a strong reputation in the Canadian market due to its commitment to quality, value, and customer satisfaction. The company has been serving customers for decades and has gained the trust and loyalty of millions of shoppers across the country. Their reputation is further bolstered by positive reviews and ratings from satisfied customers.
Payment Options
CanadianTire.ca offers various payment options to accommodate customer preferences. Customers can pay securely using major credit cards, including Visa, Mastercard, and American Express. Additionally, the website accepts mobile payments and offers the option to pay in installments through Canadian Tire's financing program.
Loyalty Programs
CanadianTire.ca features the Triangle Rewards program, which allows customers to earn points on their purchases and redeem them for discounts or other rewards. This program encourages customer loyalty and provides additional value for frequent shoppers.
Customer Reviews
CanadianTire.ca features comprehensive customer reviews for each product, allowing potential buyers to make informed decisions based on the experiences of others. The website utilizes a robust rating and review system, ensuring transparency and providing valuable insights for shoppers.
Community Involvement
CanadianTire.ca actively participates in community initiatives and supports various charitable organizations. They believe in giving back to the community and engage in philanthropic efforts, making a positive impact on society.
Shipping and Costs
CanadianTire.ca offers reliable and fast shipping within Canada. The shipping costs vary depending on the size and weight of the products, as well as the delivery location. Customers have the option to choose standard or expedited shipping, with estimated delivery times clearly provided during the checkout process. The website also offers in-store pickup, allowing customers to collect their items conveniently.
In conclusion, CanadianTire.ca is a reputable and customer-centric online retailer in Canada. With its wide range of products, competitive pricing, user-friendly website, and excellent customer service, CanadianTire.ca provides a top-notch shopping experience. Customers can trust the website for quality products, reliable shipping, and hassle-free returns. Whether for automotive, home improvement, or leisure needs, CanadianTire.ca is a reliable destination that offers value for money and customer satisfaction.