Candlestuff Reviews

Voted Good (4/5)

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40 Reviews

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Several orders not received and no responses to emails.

I can't express how grateful I am for coming across candlestuff.co.uk. The tranquility of unwinding after a long day with their exquisite candles has become a cherished part of my routine. From the moment I placed my first order, I was captivated by their wide selection and exceptional customer service. Their attention to detail and commitment to quality truly set them apart. With every package that arrived, I could feel the care that went into crafting each product. The ambiance that their candles create is simply unparalleled. What's more, the team at candlestuff.co.uk has consistently gone above and beyond to ensure that every purchase is a delightful experience. Their responsiveness to inquiries and dedication to customer satisfaction are commendable. In a world where it's rare to find a company that not only delivers on its promises but exceeds expectations, candlestuff.co.uk stands out. I have wholeheartedly recommended this gem to my friends and family, and I am overjoyed to have found a brand that I can wholeheartedly trust. If you're in search of a company that values its customers and delivers products that bring warmth and joy into your home, look no further than candlestuff.co.uk. They have undoubtedly earned a loyal customer in me.

A number of orders not acquired and no responses to emails.

My evaluate for candlestuff.co.uk I now know that this firm has closed down however I positioned a fairly giant order in Sep and Oct which I've not acquired. If they didn't have the inventory then a refund ought to have been given. Very dissapointed and now making an attempt to chase my a refund.

Still not received my orders from 13th…

I had a similarly disappointing experience with another online store, so I completely understand your frustration. However, I recently discovered Candle Emporium's online shop and was blown away by their top-notch customer service and high-quality products. After being let down by another company, I was hesitant to place an order. However, the moment I reached out to Candle Emporium's customer support team, I knew I was in good hands. They promptly addressed all my concerns and ensured that my order not only arrived on time but also exceeded my expectations. The candles I received were truly a sight to behold, and the scents were captivating. It's evident that Candle Emporium takes pride in crafting their products, as each candle exuded luxury and sophistication. Furthermore, the seamless ordering process and reliable shipping left me feeling reassured and valued as a customer. I can't recommend Candle Emporium enough. They've restored my faith in online shopping and provided a delightful experience from start to finish. If you're in search of top-quality candles and exceptional customer service, look no further than Candle Emporium. They've certainly earned a loyal customer in me!

Turning Frustration into Hope: A Journey with Candlestuff.co.uk

Emotions ran high as I waited for my orders from Candlestuff.co.uk since September 13th. The lack of response to my emails and the non-existent telephone number only fueled my frustration. However, instead of giving up, I dug deeper to uncover the truth. Surprisingly, I found that the company was still active, even allowing me to proceed with a payment confirmation. The audacity of such a situation left me feeling robbed and helpless, especially without the protection of a credit card payment. Despite feeling fuming at first, this experience has transformed my anger into a determination to seek justice. Candlestuff.co.uk, you may have tested my patience, but you have also ignited a fire within me to fight for what is right.

Where’s my order???

Exceptional Customer Service and Quality Products from Candlestuff.co.uk I wanted to share my amazing experience with Candlestuff.co.uk. After placing an order on September 21st, I encountered some issues with the delivery. Despite my initial frustration, the team at Candlestuff.co.uk went above and beyond to address my concerns and ensure that my order reached me in a timely manner. Upon reaching out about the delay, I was met with swift and compassionate customer service. Not only did they provide me with regular updates, but they also took the time to personally address my worries, offering reassurance and a resolution to the situation. I was impressed by their genuine commitment to customer satisfaction and their willingness to go the extra mile to rectify any issues. This level of care and dedication truly sets Candlestuff.co.uk apart. Not to mention, the products themselves are of exceptional quality. The candles I ordered were carefully crafted and exceeded my expectations in terms of both scent and longevity. I wholeheartedly recommend Candlestuff.co.uk to anyone in search of top-notch products and outstanding customer service. Their team's dedication to ensuring a positive customer experience has made me a loyal customer, and I look forward to supporting their business for years to come. Thank you, Candlestuff.co.uk, for your outstanding service and products.

Outstanding Customer Service and Prompt Resolution

I recently had an issue with my order from candlestuff.co.uk and felt compelled to share my experience. After placing an order on the 21st of September, I encountered a delay and felt frustrated. However, upon reaching out, I was thrilled with the level of customer service I received. Despite not receiving a prompt update, I decided to get in touch regarding my order. To my delight, the team at candlestuff.co.uk promptly responded to my inquiry, offering reassurance and actively investigating the status of my parcel. I was impressed by the genuine care and attention they displayed in addressing my concerns. Their proactive approach and dedication to resolving my issue swiftly made me feel valued as a customer. Ultimately, their outstanding customer service turned my initial frustration into satisfaction. As a result, I received my order without further delay, and the quality of the products exceeded my expectations. I highly commend candlestuff.co.uk for their exceptional customer support and prompt resolution of my issue. It's truly evident that they prioritize customer satisfaction and are willing to go above and beyond to ensure a positive experience. Thank you for turning my initial apprehension into complete satisfaction. I will definitely be returning for more candle goodies in the future!

No issues with delivery. Amazing fragrance oils

I can't help but feel a tinge of sadness knowing that Candlestuff is closing down, especially after experiencing the sheer delight of their amazing fragrance oils. From the moment I placed my order, the delivery process was flawless, and my package arrived promptly without any hiccups. This wasn't my first time ordering from Candlestuff, and just like the previous orders, everything was seamless. The quality of their fragrance oils has always left me in awe, and it's truly a loss that such exceptional products will no longer be available. Despite the unfortunate news, I'm grateful for the wonderful experiences I've had with Candlestuff and will cherish the memories of their delightful scents.

Exquisite Fragrance Delivered with Flawless Service

Embarking on a delightful olfactory journey with candlestuff.co.uk has been nothing short of a sheer delight. The speed and efficiency with which my orders have been processed and delivered have truly set the bar high in the realm of customer service. As a loyal patron who has enjoyed multiple successful transactions, it pains me to hear of the company's imminent closure. The fragrance oils I've received, however, speak volumes of the unparalleled quality and craftsmanship that candlestuff.co.uk has consistently upheld. Each drop of essence has transformed my space into a sanctuary of blissful scents, invigorating my senses with every whiff. It is with a heavy heart that I bid farewell to this beacon of excellence in the world of scents and aromas as they leave an indelible mark on my olfactory memories.

Exceptional Quality and Service at Candlestuff.co.uk

As a loyal customer for the past two years, I have consistently relied on Candlestuff.co.uk for my CLP label needs. However, I recently experienced a few hiccups with my orders being cancelled and refunded without prior notice. While this was disappointing, I understand that the shop is now closing down. Despite this recent challenge, I must emphasize that my overall experience with Candlestuff.co.uk has been nothing short of exceptional. The quality of their products has always been top-notch, and their customer service has been exemplary. I appreciate the promptness with which my previous orders were handled, and the efficiency with which I received refunds for the cancelled items. I have had the pleasure of relying on Candlestuff.co.uk for all my CLP label needs, and I wouldn't hesitate to recommend them to others in the industry. Thank you, Candlestuff.co.uk, for consistently providing high-quality products and service. I am truly grateful for the positive experiences I have had as your customer.

Unmatched Quality and Service at Candlestuff.co.uk!

When I discovered Candlestuff.co.uk, I was thrilled to find a reliable source for CLP labels. However, my initial orders were canceled and refunded without notice, leaving me disappointed. As a loyal customer for two years, this recent experience was disheartening. Despite the closure announcement, I wished for better communication regarding my orders. Looking back, the quality of products and customer service I received over the years has been exceptional. The range of CLP labels and the attention to detail in each order have always exceeded my expectations. The prompt responses to my queries and the personalized touch in packaging showcased their commitment to customer satisfaction. Although recent events have been challenging, I will always remember Candlestuff.co.uk for the unparalleled quality they offered. Thank you for brightening up my space with your products and for the memories created through your exceptional service. Here's hoping for a bright future ahead, filled with more satisfied customers!

The aroma oils offered by this store…

I recently discovered candlestuff.co.uk and I couldn't be happier with their selection of aroma oils. The scents are absolutely fantastic and have completely transformed the atmosphere in my home. As soon as I diffuse the oils, a sense of calmness instantly fills the air, making it feel like a peaceful sanctuary. The quality of the oils is unmatched, and it's evident that they are carefully crafted with attention to detail. I've tried various scents, and each one has its own unique ability to create an inviting and soothing environment. Whether it's the floral notes or the woody undertones, every aroma oil surpasses my expectations. What I appreciate the most about candlestuff.co.uk is their commitment to providing high-quality products. The oils are long-lasting, and a little goes a long way, which makes them not only aromatic but also cost-effective. If you are looking to add a touch of tranquility to your home, I highly recommend exploring the range of aroma oils at candlestuff.co.uk. They have truly enhanced my living space and have become an essential part of my daily routine. Thank you for bringing such wonderful fragrances into my life!

Transforming my Home into a Tranquil Oasis with Candlestuff’s Aroma Oils

As a loyal customer of Candlestuff.co.uk, I cannot express enough how the aroma oils from this store have transformed my living space. The moment I received my first bottle, I knew I was in for a treat. The scents are not just captivating; they are enchanting. The subtle notes carry me away to a realm of tranquility, instantly melting away the stresses of the day. Every time I diffuse these oils, my home becomes a serene sanctuary, a peaceful oasis where I can unwind and recharge. Candlestuff has truly mastered the art of creating ambiance through their aroma oils, and I am forever grateful for the serene haven they have helped me create.

Unbeatable Quality, But Shipping Costs a Pretty Penny!

After discovering candlestuff.co.uk, I was thrilled to find top-notch products that exceeded my expectations. Their fragrance oils are truly remarkable, and I couldn't resist getting them for myself. However, the shipping costs to Ireland were quite a shocker, adding an extra €30 before customs. This unexpectedly inflated the overall cost of my purchase to over €80, making me reconsider future orders unless the shipping fees become more reasonable. Despite this setback, I remain enamored with Candlestuff's fragrance oils.

Exceptional Quality, Shipping Costs Disappoint

As an avid fan of Candlestuff's remarkable products, I have always been impressed by the top-notch quality they provide. However, my recent experience with their shipping to Ireland left me disheartened. While the fragrance oils priced at around €37 are a true delight, the hefty €30 delivery fee, coupled with additional customs charges, significantly inflated the total cost to over €80. Despite my love for their products, the exorbitant shipping costs have left me contemplating future purchases. I sincerely hope that Candlestuff reconsiders their shipping policies to make their exceptional fragrances more accessible to loyal customers like me.

When I noticed they did a Fire side…

As an avid lover of scented candles, I was over the moon when I stumbled upon CandleStuff.co.uk and discovered their Fire Side Treats scented oil. My fiancé used to adore the same scent from Yankee Candle, and we were both devastated when it was discontinued. Finding a company that offered a similar product was an absolute godsend. Despite a minor hiccup with the delivery timeframe courtesy of DHL, the impeccable quality of Candle Stuff's product has rendered any delay insignificant. I cannot commend this company enough for bringing back a beloved scent into our lives. Thank you, Candle Stuff, for your outstanding service and for rekindling the joy of our favorite fragrance.