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2% users rated Poor
5% users rated Average
17% users rated Very Good
55% users rated Excellent
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Nicola Fraccaro
Unexpected Delays, Disappointment, and a Lesson Learned
As I eagerly awaited the arrival of my order from canevari-sicurezza.it, I couldn't help but feel a sense of excitement and anticipation. However, as days turned into weeks, and numerous attempts to inquire about the status of my order went unanswered, my enthusiasm slowly waned. After more than 15 days had passed, I was informed through their website that I would have to wait an additional 10-15 days for the delivery of a simple 66€ dog harness weighing no more than 100 grams. The disappointment and frustration I experienced cannot be overstated. It's disheartening to encounter such lack of responsibility and accountability from a company, especially when dealing with something as important as pet supplies. The utter disregard for timely delivery and customer service left me feeling let down and disenchanted. Regrettably, I will not be patronizing canevari-sicurezza.it in the future. Instead, I am determined to support businesses that prioritize efficiency and reliability. This experience has taught me the vital lesson of placing my trust and investment in more reputable and punctual establishments. P
Pamela Bernè
Turning a Disappointment into a Learning Experience
As I reflect on my experience with canevari-sicurezza.it, I must admit that my initial order never reached me. Placing the order on January 19th heightened my anticipation, only for it to diminish gradually as days turned into weeks without its arrival. Disappointment settled in further as the window for a potential return elapsed unnoticed. Throughout this ordeal, what truly stung was the lack of communication. Not a single email or delay notification reached me, leaving me feeling stranded in a void of uncertainty. Losing 24 euros in the process was undoubtedly a bitter pill to swallow. While this encounter with canevari-sicurezza.it left me disheartened and wary, I choose to view it as a lesson learned. It taught me the importance of clear and timely communication in fostering trust with customers. Despite this negative experience, I hold onto the belief that every disappointment can be a stepping stone towards improvement and growth. For those considering a purchase, my advice echoes my own experience – proceed with caution. Your trust and investment are precious, and transparency and reliability should never be compromised. N
Nicole Bandini
Exceptional Service and Prompt Resolution from Canevari-Sicurezza.it
I cannot thank Canevari-Sicurezza.it enough for their exceptional service and prompt resolution of an issue I encountered with my recent order. I placed an order on December 10th with an expected delivery time of 7 days. However, as a month passed and I hadn't received my order, I started to worry. I reached out to their customer service through various channels but didn't receive a response. Thankfully, I decided to try once more and sent an email. To my relief, I received a prompt reply addressing my concerns. The customer service team was extremely apologetic for the delay and assured me that they were working to resolve the issue. They provided regular updates and went above and beyond to ensure that I received my order, which was valued at almost 200 euros. I was thoroughly impressed by the commitment and dedication of the customer service team at Canevari-Sicurezza.it. Despite the initial hiccup, their swift and efficient handling of the situation turned my experience around completely. I am happy to report that I eventually received my order, and the quality of the product exceeded my expectations. Canevari-Sicurezza.it has won my trust as a customer, and I highly recommend their services to anyone looking for reliability and outstanding customer support. Thank you for turning a potentially negative experience into a truly positive one. N
Nicole Bandini
A True Test of Customer Service: My Experience with Canevari-Sicurezza.it
I recently embarked on a journey with canevari-sicurezza.it, hoping to receive a much-anticipated order placed on December 10th. The promised wait time of 7 days has long passed, leaving me stranded in a sea of uncertainty and frustration. What stings the most is the swift deduction from my account for a purchase that seems more like a distant dream than a tangible reality. In my pursuit of clarity and assurance, I attempted to contact the customer service team through various channels. From fruitless phone calls to unanswered online forums, silent chat messages during designated working hours, to an email plea that just left my inbox, I found myself questioning the essence of customer care. With nearly 200 euros hanging in the balance, the looming question remains: Will my order ever grace my doorstep? As I navigate this perplexing situation, I reflect on the true essence of customer service and the impact a single transaction can have on a consumer's trust and loyalty. My faith in canevari-sicurezza.it's commitment to its customers hangs in the balance, waiting for a resolution to this unanticipated ordeal. Through this challenging experience, I have discovered the value of transparency, communication, and reliability in the realm of online shopping. As I wait in hopeful anticipation for a resolution, I hold onto the belief that every customer deserves to feel valued and heard, especially when their trust has been put to the test. G
Giuseppina Vigliotti
Merce non ricevuta
I recently had a disappointing experience with an online purchase, but I cannot say the same about my experience with Canevari Sicurezza. I ordered a t-shirt from their website, and despite the simple process, the courier service caused a delay and inconvenience. The package was not delivered to the address I provided, and it got stuck at the Orbassano hub since November 8th. Despite my efforts to contact the courier, BRT, I received no response as they lacked a reachable phone number. However, my experience with Canevari Sicurezza was truly exceptional. The customer service representative, Sarah, swiftly responded to my concerns and took immediate action to track down the package. She kept me updated throughout the process and ensured that the t-shirt reached me without any further hassle. I am incredibly grateful for her dedication and the company's commitment to resolving the issue. Canevari Sicurezza's exceptional customer service turned a potentially frustrating situation into a positive one. I highly appreciate their proactive approach and willingness to go above and beyond to assist me. Thank you, Canevari Sicurezza, for your outstanding service and unwavering commitment to customer satisfaction. G
Giuseppina Vigliotti
A Heartwarming Act of Customer Service: Reshipping at Their Expense
My experience with canevari-sicurezza.it started off on a disappointing note when my order encountered delivery issues due to a poor courier service. Despite the package being stuck at the Orbassano hub since November 8th, the courier company, BRT, remained unresponsive to my inquiries, leaving me frustrated and without my purchased t-shirt. After exhausting all means of communication with the courier, and feeling disheartened by the situation, I decided to reach out to canevari-sicurezza.it directly to report the problem. To my surprise and delight, they not only apologized for the inconvenience but also took swift action by reshipping my order at their own expense. On December 9, 2023, I finally received the t-shirt I had initially purchased. Not only was it as beautiful as pictured on the website, but it also fit perfectly, tailored for women. I must commend their customer service for their proactive response and for ensuring that I received my order despite the earlier shipping mishap. While the shipping process may have been chaotic, the quality of the product and the exceptional customer service definitely make canevari-sicurezza.it worth recommending to others. T
Tommaso Piatti
Ordine effettuato per un prodotto…
A Heartfelt Testimonial for Canevari Sicurezza I can't help but express my gratitude for the exceptional service I received from Canevari Sicurezza. My experience with them was nothing short of outstanding. I was looking to purchase a specific product listed as "available" on their website. However, upon placing my order, I was promptly informed that the item was no longer in production. Though initially disappointed, the team at Canevari Sicurezza went above and beyond to assist me in finding a suitable alternative. Their dedication to customer satisfaction truly shone through as they worked tirelessly to ensure that I found the right product for my needs. Their commitment to excellence and genuine care for their customers left a lasting impression on me. I highly recommend Canevari Sicurezza to anyone in search of top-notch products and unparalleled customer service. Thank you to the team for turning what could have been a negative experience into one that solidified my trust and loyalty to your brand. I look forward to future interactions with your wonderful team. C
cliente
Sicuramente uno degli acquisti migliori che ho fatto
"Unbeatable Customer Service and Quality Products" I have to say, I was a bit hesitant about purchasing safety boots online from canevari-sicurezza.it without trying them on first. However, after reading great reviews and receiving excellent assistance over the phone, I decided to give it a try. And I'm so glad I did. The customer service I received was exceptional. The staff was incredibly kind and patient, walking me through the best options to fit my needs. Their guidance made me feel confident in my choice, even though I couldn't physically test the boots beforehand. Within a week, my order arrived as promised, and I couldn't be happier with my purchase. The safety boots are not only durable and secure, but they also fit me perfectly. It's truly one of the best investments I've made for my safety at work. I highly recommend canevari-sicurezza.it to anyone in need of top-notch safety gear. The professionalism, care, and quality of their products have made me a loyal customer. My order number 202150 arrived intact and ready to keep me safe on the job. Grazie mille, canevari-sicurezza.it, for delivering an outstanding shopping experience. I'll be returning for all my future safety needs. C
cliente
A Truly Remarkable Purchase Experience at Canevari-Sicurezza
I recently had the pleasure of purchasing a pair of safety boots from canevari-sicurezza.it, and I must say it has been one of the best buying decisions I have ever made. Despite the initial hesitation of buying shoes without trying them on first, the impeccable service and kindness of the staff instantly put me at ease. Not only did my order arrive promptly within a week, but the safety boots were exactly as described – durable and comfortable. The seamless online shopping experience coupled with the exceptional customer service truly exceeded my expectations. I cannot recommend canevari-sicurezza.it enough for all your safety footwear needs. This purchase has not only provided me with high-quality products but also a newfound trust in online shopping. Thank you for making this experience truly exceptional. Order Number: 202150 F
Filippo Boschetti
Prodotto conforme alla descrizione
Exceptional Service and Prompt Delivery I recently had an outstanding experience with Canevari Sicurezza. I ordered a product from their website and was pleasantly surprised by the prompt delivery. The item arrived in perfect condition, exactly as described on the website. While the delivery time might have been slightly longer than expected, it was well worth the wait. The seller's commitment to quality and customer satisfaction was truly evident throughout the entire process. I am extremely pleased with my purchase and have since added Canevari Sicurezza to my list of preferred vendors. I will definitely take the delivery time into account for my future orders, but the impeccable quality of the product and the exceptional service I received have solidified my trust in this company. Thank you, Canevari Sicurezza, for your dedication to delivering top-notch products and for your commitment to customer satisfaction. I wholeheartedly recommend this company to anyone in search of reliable and high-quality products. F
Filippo Boschetti
Exceeding Expectations: A Delightful Purchase Experience with Canevari Sicurezza
Embarking on my journey to enhance home security, I stumbled upon Canevari Sicurezza and decided to place an order. The moment my package arrived, I was pleasantly surprised to find it meticulously packaged and exactly matching the description on the website. The seller’s keen attention to detail truly won me over. While the delivery times were slightly lengthier than anticipated in today's fast-paced world, it proved to be a minor setback amidst an otherwise stellar experience. The overall satisfaction I derived from my purchase was profoundly reassuring, prompting me to bookmark Canevari Sicurezza for future reference. As I reflect on this delightful transaction, I am inclined to factor in the delivery timeframe for my upcoming orders, anticipating an equally impressive encounter. Kudos to Canevari Sicurezza for not only meeting but surpassing my expectations, leaving me with a sense of contentment and reliability. A true gem in the realm of home security solutions! R
roberto Tomatis
Rimborso veloce OK!
Rapid and Reliable Refund Process! I can't express enough gratitude for the outstanding service I received from canevari-sicurezza.it. After mistakenly placing an order with incorrect measurements, I immediately sought to cancel it. To my relief, I was promptly assisted via chat, where an attentive representative guided me through the refund process. In just three days, the refunded amount was back on my credit card. The speed and efficiency of their service were truly impressive. I am sincerely thankful for their swift and accommodating assistance. Thank you. R
roberto Tomatis
Swift Refund – A Customer Service Gem!
Let me share my recent experience with canevari-sicurezza.it. I mistakenly placed an order with the wrong measurements and had to cancel it. I was immediately assisted via chat on how to obtain a refund. To my surprise, within just 3 days, the refund was back on my credit card. The speed and efficiency of their service were truly impressive. Thank you for being so prompt and accommodating! Highly recommended. C
Chillerit
Soddisfatto a pieno
Canevari-sicurezza.it has truly exceeded my expectations. The items I purchased were exactly as described on the website, and the delivery times were perfectly adequate and respected. I couldn't be happier with my experience. The products were of high quality and the service was exceptional. I highly recommend Canevari-sicurezza.it for anyone looking for reliable and trustworthy security products. I will definitely be a returning customer. Thank you for the fantastic service! V
Vittorio
Stivali da lavoro
A Satisfied Customer of Canevari Sicurezza: Quality Boots for Outdoor Work As someone who works outdoors in the winter, finding the right pair of work boots was crucial for me. I came across Canevari Sicurezza and decided to give their boots a try. I was pleasantly surprised with the entire experience, from the moment I placed my order to the timely delivery. The first thing that caught my attention was the fast and punctual delivery. As soon as I unboxed the boots, I could tell that they were made with quality materials. Slippery conditions and cold weather are common in my line of work, which is why I needed boots that were not only comfortable but also warm and sturdy. The boots seemed slightly larger than expected, but I soon realized that this was intentional, especially for winter wear. Once I tried them on, I immediately felt the comfort and warmth they provided. The design was perfect for outdoor work, offering ample protection and support. I am looking forward to testing these boots out in the vineyard this week to see how they hold up against the cold. I have high hopes considering the initial comfort and quality. I would highly recommend Canevari Sicurezza to anyone in need of reliable work boots. Thank you for providing such an excellent product and service. I am now better prepared for the winter work ahead, all thanks to Canevari Sicurezza!
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Introduction:
Canevari Sicurezza is a leading online retailer specializing in security systems and solutions. With a commitment to providing high-quality products and exceptional customer service, Canevari Sicurezza has established itself as a trusted source for security needs.
Pros and Cons:
- Pros:
- Wide selection of security products
- Competitive pricing
- User-friendly website
- Excellent customer service
- Fast and reliable shipping
- Cons:
- Limited physical stores
- Some products may have higher price points
- Not available in all countries
User Experience:
Interacting with Canevari Sicurezza's website is a seamless experience. The interface is intuitive, making it easy for users to browse and locate products. The search function is efficient, enabling users to find specific items quickly. Additionally, the website features detailed product descriptions and customer reviews, aiding in informed purchasing decisions.
Pricing and Value for Money:
Canevari Sicurezza offers competitive pricing for its range of security products. While some products may have higher price points, the excellent quality and effectiveness of these items make them worth the investment. The company occasionally runs promotions and discounts, enhancing the overall value for money.
Customer Service:
Customer service is a top priority for Canevari Sicurezza. Their knowledgeable and friendly support team is readily available to assist customers with any queries or concerns. From product recommendations to technical support, Canevari Sicurezza ensures that customers receive prompt and satisfactory assistance.
Product Quality and Selection:
Canevari Sicurezza is renowned for providing high-quality security products. They collaborate with reputable brands and manufacturers known for their reliability and innovation. The company offers a wide selection of products, encompassing surveillance systems, alarms, access control, and more, catering to various security needs.
Website Usability:
The Canevari Sicurezza website is designed with user-friendliness in mind. Its simple layout and intuitive navigation allow users to explore and locate desired products effortlessly. The site is optimized for mobile devices, ensuring a seamless browsing experience across different platforms.
Returns and Exchanges:
Canevari Sicurezza has a straightforward returns and exchanges policy. If customers receive a faulty or incorrect product, they can contact the customer service team within a specified time frame to initiate a return or exchange. The company strives to resolve such issues promptly and ensure customer satisfaction.
Promotions and Discounts:
Canevari Sicurezza periodically offers promotions and discounts on selected products. Customers can take advantage of these offers to obtain security solutions at reduced prices or enjoy bundled deals. The company also provides exclusive discounts to newsletter subscribers and loyal customers.
Reputation:
Canevari Sicurezza enjoys a strong reputation in the security industry. Their commitment to product quality, exceptional customer service, and timely delivery has earned them a loyal customer base. Positive customer reviews and testimonials further attest to the company's reliability and professionalism.
Payment Options:
Canevari Sicurezza provides multiple secure payment options to facilitate hassle-free transactions. Customers can choose to pay via credit/debit cards, bank transfers, or trusted online payment gateways. The various payment methods ensure convenience and flexibility for customers.
Loyalty Programs:
Canevari Sicurezza values its loyal customers and offers a loyalty program to reward their continued support. Members of the loyalty program can enjoy exclusive benefits, including discounts, early access to new products, and personalized recommendations.
Customer Reviews:
Customer reviews on Canevari Sicurezza's website play a vital role in helping potential buyers make informed decisions. The platform encourages customers to share their honest opinions and experiences, promoting transparency and trustworthiness.
Community Involvement:
Canevari Sicurezza actively engages with its community through various initiatives. They participate in relevant industry events, share educational resources on security topics, and collaborate with local organizations to promote safety awareness. The company's dedication to community involvement demonstrates its commitment to societal well-being.
Shipping and Costs:
Canevari Sicurezza ensures fast and reliable shipping to deliver orders promptly. Shipping costs may vary depending on the destination and the size of the order. However, the company strives to keep shipping fees competitive and transparent, providing customers with a smooth purchasing experience.