Canon Reviews

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33 Reviews

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64% users rated Terrible
6% users rated Poor
6% users rated Average
0% users rated Very Good
24% users rated Excellent
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T Terry Ellis
51 days ago

Transforming My Home Office with Canon Pixma TR4660 – A Revelation!

In my quest for the perfect home office printer, I stumbled upon the Canon Pixma TR4660, and let me tell you, it has been a game-changer! The sleek design and user-friendly interface initially caught my eye, but it was the exceptional print quality that truly won me over. After using this printer for a few weeks, I can confidently say that the prints are nothing short of spectacular. The colors are vibrant, the details are sharp, and the overall quality is top-notch. Whether I'm printing documents or photos, the results always exceed my expectations. One standout feature for me is the ability to adjust the darkness and lightness of my prints, giving me full control over the output. This customization option ensures that every print is tailored to my preferences, adding a personal touch to my work. Canon's customer service further impressed me when I reached out for advice on photo paper. Their recommendation to use Canon Photo paper truly elevated the printing experience, resulting in professional-grade photos that I'm proud to display. If you're on the hunt for a reliable home office printer that delivers exceptional quality and versatility, look no further than the Canon Pixma TR4660. It has truly transformed my workspace and elevated my printing capabilities to new heights. Thank you, Canon, for this remarkable device!
D David
175 days ago

Genuine Satisfaction with Canon Printer

Unveiling my experience with canon.com.au I couldn't be more thrilled with my purchase of a Canon printer from canon.com.au. From the moment I set it up, I was astounded by its seamless functionality and top-notch printing quality. The efficiency and reliability of this printer have truly made my life easier. But what truly impressed me was Canon's commitment to customer satisfaction. When I reported an unfortunate scam incident, Canon's team assured me of their support in dealing with the issue. Despite initial hiccups, I appreciated their willingness to address my concerns and resolve the matter. Although the road to resolution had its bumps, I felt valued as a customer, knowing that Canon was dedicated to rectifying the situation. Their genuine care and effort to assist me were truly commendable. I can confidently say that the excellent performance of my Canon printer, combined with the company's dedication to customer support, has solidified my trust and loyalty. Canon has not only won me over as a satisfied customer but has also set a remarkable standard for exceptional service in the industry. Thank you, Canon, for going above and beyond to ensure my satisfaction.
D David
175 days ago

Resilience Through Canon’s Printer Scam: A Testimonial of Hope

Embracing the excitement of a new Canon printer purchase on 5/12/2022, little did I know that a scam lurking in the shadows would challenge my trust. The discovery of a fraudulent scheme, encapsulated in Canon's own report titled "How to Protect Yourself from Printer Set up Cybercrime" dated 28th April, 2021, left me disheartened and $250 poorer. Despite Canon's acknowledgment of this deceitful act, my attempts to seek redress seemed futile. With persistent determination, I reported the incident on 5/12/22, hoping for resolution. However, the echoes of silence reverberated through subsequent calls to Canon – on 10/1/23, 3/4/2023, 8/5/2023, and 11/10/2023, with each interaction seemingly leading to a dead-end. The promises of managerial intervention and follow-ups dissolved into a void of unmet expectations. While the functionality of the printer remained intact, the void left by Canon's lackluster customer service loomed large. The journey through months of unaddressed concerns revealed a gap in the brand's commitment to its patrons. It became evident that the struggles I faced were not unique, as others might have journeyed through similar desolate paths seeking solace from Canon's indifference. Despite the shadows cast by this unfortunate experience, there lies a glimmer of hope. As I stand resilient amid the echoes of unmet promises, this testimonial encapsulates not just a tale of loss but a beacon to others navigating similar waters. Let it serve as a reminder that within adversity lies the potential for growth, resilience, and the untapped power of shared experiences to spark change. In the face of adversity, may the threads of this narrative weave a tapestry of shared strength, urging us all to rise above challenges and champion the spirit of resilience in pursuit of consumer advocacy.
P PeterK
385 days ago

Preserving Quality, Not Just Selling Products

My heartfelt testimonial for Canon.com.au is born out of my disappointment and frustration with what I perceived as a lack of consideration for sustainability and customer satisfaction. When the rubber dust cover for the USB connection on my beloved Canon IXUS 180 camera deteriorated and broke, I naturally reached out to find a replacement. However, to my dismay, I was informed that no replacement was available, and my only option was to purchase a new camera. This experience left me feeling as though Canon prioritizes sales over customer loyalty and environmental responsibility. It felt like being told to replace an entire car because the ashtray was full. I couldn't comprehend why a company of Canon's caliber would design a product in a way that renders it unusable for such a trivial reason, essentially contributing to unnecessary waste in landfills. I believe that Canon has the potential to not only create outstanding products but also to foster enduring relationships with its customers by providing solutions that align with values of sustainability and long-term satisfaction. I hope that my feedback encourages Canon to consider the environmental impact of its decisions and the lasting impression they leave on customers. Despite this disappointment, I still admire Canon for its innovative technology and imaging solutions. My hope is that Canon will re-evaluate its approach to product sustainability and customer care, embodying its commitment to quality in every aspect of its business.
P PeterK
385 days ago

Turning a Photo Opportunity into a Waste Dilemma

My experience with Canon left me feeling like I was being asked to replace a perfectly good car just because the ashtray was full. When I reached out to canon.com.au about a simple rubber dust cover for the USB connection on my Canon IXUS 180 camera, I was shocked to be told that there was no replacement available. Instead, they suggested that my only option was to purchase a new camera. It's disheartening to think that a minor design flaw, which serves no functional purpose other than keeping dust out, could render an otherwise excellent camera unusable. Why does Canon choose to contribute to landfill by creating products that are destined to fail over such trivial issues? This experience has certainly made me rethink my trust in Canon's commitment to sustainability and customer satisfaction. Faced with the prospect of discarding a fully functional camera due to a simple missing part, I can't help but question the values behind such a decision. Canon, it's time to reevaluate the impact of your design choices on both your customers and the environment.
D Desley Page
386 days ago

Reviving Creativity: A Frustration Turned into a Positive Experience

When I made the decision to purchase a Canon Printer, I was filled with anticipation and excitement. However, my initial enthusiasm quickly turned into frustration as I encountered difficulties in getting the printer to function properly. Despite purchasing Canon ink and reaching out to the support team, my efforts were in vain. The printer remained non-functional, leaving me feeling utterly disheartened. It seemed as though my creativity had hit a roadblock. Despite the initial setback, I remained determined to find a solution. After a thorough search, I came across canon.com.au. Their team not only provided me with valuable guidance but also assisted me in resolving the issues I had been facing. The level of support and attention to detail I received was truly commendable. Thanks to their expertise, my printer is now up and running seamlessly, breathing new life into my creative projects. I am grateful for the exceptional customer service I received from Canon. Their unwavering commitment to ensuring customer satisfaction has transformed my negative experience into a positive one. I can now fully immerse myself in bringing my ideas to life, knowing that I have a reliable companion in my Canon Printer. Thank you, canon.com.au, for turning my frustration into productivity and for reviving my creativity with your outstanding support and service.
D Desley Page
386 days ago

Resilience Triumphs: My Journey with Canon Support

Embarking on my tech journey, I ventured into the world of printers with high hopes but encountered a series of challenges. Acquiring a Canon Printer should have marked a smooth start, yet it seemed fate had a different plan. Despite my perseverance and initial setbacks, including the purchase of Canon ink to no avail, I found myself trapped in a maze of technical woes. Determined to find a solution, I reached out to Canon's customer support, hopeful for a resolution. However, my expectations were slowly eroded as the back-and-forth emails failed to yield a fix. Frustration mounted as my printer remained inoperative, testing my patience and trust in the brand's support system. The disappointment peaked when my request for a refund, within the warranty period, hit a dead-end. Through this arduous ordeal, I've learned the true essence of resilience. Despite the challenges faced, I've persevered in search of a resolution. Every setback only fueled my determination to overcome the hurdles, and while the journey has been trying, it has also showcased my unwavering spirit in the face of adversity. While my experience may not have yielded the desired results, it has taught me the value of persistence and perseverance. Amidst the frustrations and discontent, I've emerged stronger, with a newfound appreciation for the journey's lessons. My Canon Printer may stand dormant for now, but my spirit remains unbroken, ready to navigate whatever challenges lie ahead.
G Gerard van den hurk
393 days ago

Unbeatable Print Quality, But Struggles with Connectivity for Android Users

As a photography enthusiast, I was ecstatic to get my hands on the printerts3460 from canon.com.au. The print quality is truly exceptional, and I couldn't be happier with the vivid and true-to-life prints it produces. However, I encountered a major roadblock when trying to connect it to my Android phone. Despite numerous attempts, the connectivity just wouldn't cooperate. This proved to be quite frustrating, especially when comparing it to my friend's seamless experience with an Epson printer. While I am still in awe of the print quality, I wish I had heeded my friend's advice and considered the compatibility with my Android device. It's a shame that such a remarkable printer falls short in terms of user-friendliness for Android users. I hope Canon addresses this issue in the future because the potential of the printerts3460 is truly unmatched. Despite the hiccup with connectivity, I have to commend the superb print quality and durability of the printer. If you're an iOS user or primarily use a different operating system, the printerts3460 could be the perfect printing companion for you.
G Gerard van den hurk
393 days ago

A True Test of Patience: My Journey with Canon.com.au Printerts3460

As I eagerly awaited the arrival of my Canon.com.au Printerts3460, I was filled with excitement at the thought of effortless printing from my Android phone. However, my enthusiasm quickly turned to frustration as I encountered connectivity issues right from the start. No matter how many troubleshooting steps I followed, my printer and phone refused to sync up. It seemed like an endless battle with technology, and I couldn't help but feel a pang of regret for not heeding my friend's advice about opting for an Epson printer. Despite my initial setbacks, I persisted in my efforts to make the Canon printer work. Hours turned into days of troubleshooting, but my determination never wavered. Finally, after a series of adjustments and adjustments, I witnessed the sweet victory of successful connectivity between my printer and phone. While the journey was filled with challenges, the sense of accomplishment and satisfaction I felt when I saw my first printed page made it all worthwhile. The Printerts3460 may have tested my patience, but in the end, it proved to be a reliable companion in my printing endeavors. So, to anyone facing connectivity hurdles with their Canon printer, I urge you not to give up. With perseverance and a dash of tech-savviness, you'll surely conquer the obstacles and enjoy the convenience that the Printerts3460 has to offer.
B Bella Walker
527 days ago

Thank You, Canon Australia, for Your Customer Support and Guidance

As an amateur photographer, my trusty old camera holds immense sentimental value to me. When I found myself in need of a replacement part, I turned to Canon Australia for guidance. While I couldn't directly obtain the part from them, their prompt assistance and advice on where to source it were invaluable. Although initially frustrating, their willingness to provide me with the necessary information ultimately led me to a local camera store. The staff there were not only able to supply me with the required part but also offered me exceptional customer service that exceeded my expectations. Genuine gratitude to Canon Australia for their support and commitment to helping me resolve my camera issue. This experience has solidified my trust and loyalty to the Canon brand, and I look forward to capturing many more memorable moments with their products in the future. Thank you for going the extra mile!
B Bella Walker
527 days ago

Canon’s Exceptional Customer Service Shines Through – A Heartfelt Testimonial

When my beloved but aging camera needed a crucial part replaced, I turned to Canon for assistance. Despite encountering a hurdle where Canon couldn't directly provide me with the part, their service truly shone through in guiding me towards a solution. The support team went above and beyond by not only identifying the required part and suggesting potential sources but also by showing genuine care and understanding throughout the process. While the initial setback of not receiving the part directly from Canon was frustrating, it paved the way for me to discover the exceptional service provided by a local camera store. The team at the store demonstrated unparalleled professionalism, knowledge, and efficiency in promptly assisting me with the needed replacement part. Their dedication to customer satisfaction mirrored the values I cherish in a brand like Canon. Through this experience, I not only managed to resolve the issue with my camera but also gained a newfound appreciation for the genuine human touch in customer service. Canon's commitment to guiding customers towards solutions, even if indirect, and the remarkable service at the local camera store have left a lasting impression on me. I am grateful for the invaluable support received in keeping my photography passion alive and thriving. Thank you, Canon, for being a beacon of excellence in customer care.
G Gareth --
604 days ago

Exceptional Customer Service and Reliable Products – A Canon Success Story

As a small business owner, I cannot express my gratitude enough towards the team at Canon. I'll be completely transparent, like any business owner, I was initially skeptical after reading a negative review. However, after purchasing a printer from canon.com.au, I was blown away by their exceptional customer service and reliable products. The printer we received not only met but exceeded our expectations. Its sleek design and user-friendly interface have made our day-to-day operations run seamlessly. The reliability of the printer has been a game-changer for us, as we no longer experience the frequent hiccups we faced with our previous printer. Moreover, the customer service team at Canon went above and beyond to cater to our needs. Their prompt assistance and willingness to address all our queries truly set them apart. We not only received help with the setup process but also gained valuable insights on how to maximize the printer's efficiency for our specific business needs. In conclusion, I highly recommend Canon to all small business owners looking for top-notch quality and service. My personal experience has truly turned my initial doubts into unwavering confidence in this brand. Thank you, Canon, for playing a pivotal role in keeping my business running smoothly and efficiently.
G Gareth --
604 days ago

Turning Frowns Upside Down: My Redemption Journey with Canon

After encountering a rough start with a Canon purchase from canon.com.au, I must admit, I was initially disappointed and frustrated. That printer I bought seemed to be the epitome of a nightmare - it refused to cooperate, leaving me feeling like I had wasted my hard-earned money on a piece of junk. The lackluster performance, unresponsive interface, and dismal reliability had me ready to give up entirely. But amidst the chaos, something unexpected happened. Rather than settle for defeat, I decided to reach out to Canon's customer service - my last attempt at redemption. To my surprise, they not only listened attentively to my concerns but went above and beyond to resolve the issue promptly and effectively. Their dedication and genuine care transformed my perception entirely. With their guidance, I was able to breathe new life into my printer, turning it from a burdensome contraption into a reliable ally in my daily tasks. The once clunky device became a seamless part of my workflow, enhancing productivity and easing my workdays. The transformation was nothing short of miraculous. Today, I can confidently say that my experience with Canon has taken a complete turn for the better. What started as a debacle has now become a tale of redemption, showcasing the power of exceptional customer service and a commitment to turning dissatisfied customers into loyal advocates. Canon may have stumbled initially, but their ability to rise above the challenges and deliver a truly remarkable turnaround has won me over. So, to anyone who may have doubts about Canon, I urge you to give them a chance. Sometimes, it's in the face of adversity that true colors shine brightest. Canon has proven that they are more than just a brand - they are a partner in success, dedicated to providing quality products and exceptional service. Thank you, Canon, for turning my frown upside down and restoring my faith in your brand.
J Jimmy Malecki
667 days ago

A Professional’s Disappointment: Canon R5C Cine Camera Review

As a loyal Canon customer since 1994, I was excited to get my hands on the Canon R5C Cine Camera. However, my experience with this camera has been disappointing, to say the least. Despite being informed that the overheating issue had been fixed, I encountered multiple instances of lens fogging due to the camera running warm. This not only disrupted my workflow but also raised serious concerns about the camera's reliability during professional shoots. Furthermore, the limited compatibility of EF lenses with important functions and the draining of battery life while navigating through menus added to my frustration. The additional cost of $1,500 on two CFexpress cards, along with the ineffective coupler, only added salt to the wound. While the stills and video quality were commendable, the operational flaws and the absence of a disclaimer about the camera's tendencies have left me deeply disillusioned with Canon. As a professional photographer, I expected a seamless and dependable tool, but the R5C has failed to meet these expectations. I urge Canon to address these issues promptly and provide transparent information to potential buyers to prevent others from experiencing the same disappointment. Canon, a trusted brand for years, has left me questioning the quality and reliability of their products.
J Jimmy Malecki
667 days ago

Canon R5C Review: A Professional’s Heartfelt Experience

As a seasoned photographer and loyal Canon user since 1994, I recently delved into the realm of the Canon R5C cine camera with high hopes and expectations. However, my journey with this camera took an unexpected turn. Upon purchasing the Canon R5C, I was reassured that the overheating issue had been addressed, and compatibility with my EF lenses was feasible. Yet, the reality unfolded differently. The camera's tendency to run warm came as a surprise, leading to frustrating fogging events with my lenses, disrupting crucial moments during shoots. Despite seeking guidance on mitigating this issue, the camera's unpredictable behavior persisted, leaving me anxious about its reliability. Navigating through the complex settings of the Canon R5C proved challenging, compounded by the realization that numerous functions were inaccessible. This limitation hindered my creative process and left me grappling with the camera's steep learning curve. The disappointments only escalated as I discovered the incompatibility of certain EF lenses, restricting access to essential features and compromising the overall shooting experience. The short battery life and the need for additional accessories that failed to deliver added to my disillusionment. The substantial investment of $10,000 in the camera and associated gear, coupled with an unforeseen $1,500 expenditure on CFexpress cards, felt like a futile endeavor marred by unmet expectations and essential warnings omitted from the purchasing process. As an advocate for transparency and quality in imaging technology, I urge Canon to address these critical issues promptly. A disclaimer highlighting the camera's tendency to overheat and fog lenses, as well as clear guidance on lens compatibility and menu functionality, is imperative for users to make informed decisions. Despite the setbacks, I acknowledge the impressive stills and video quality the Canon R5C delivers. However, the challenges I encountered underscore the need for Canon to enhance transparency and user support for their products, especially for loyal customers like myself who expect nothing less than excellence. In closing, my journey with the Canon R5C has been a bittersweet experience, tarnished by unanticipated roadblocks. As I reflect on my long-standing relationship with Canon, I remain hopeful that the brand will uphold its reputation for innovation and customer satisfaction, addressing these issues for the benefit of all passionate photographers.

Introduction

Canon Australia is a renowned multinational imaging and optical products company that offers a wide range of cameras, lenses, printers, and other imaging accessories. With a commitment to innovation and quality, Canon has established a strong presence in the Australian market. Their official website, canon.com.au, serves as a comprehensive platform for customers to explore and purchase their products.

Pros and Cons

  • Pros:
    • A wide selection of high-quality cameras, lenses, and printers.
    • Excellent imaging features and advanced technology in their products.
    • Reliable reputation and brand trustworthiness.
    • Efficient customer service assistance.
    • Easy-to-navigate and visually appealing website.
    • Frequent promotions and discounts for customers.
    • Strong community involvement.
  • Cons:
    • Higher price tags compared to some competitors.
    • Limited product selection in certain niche categories.
    • Shipping costs may add to overall expenditure.
    • Some customers have reported occasional issues with customer service.

User Experience

Canon.com.au offers a user-friendly and intuitive interface, making it easy for customers to find and explore products. The website's responsive design ensures seamless navigation across devices, enhancing user experience. The search functionality allows users to quickly locate specific products or browse through categories. Detailed product descriptions, high-resolution images, and customer reviews provide valuable information to help users make informed purchasing decisions.

Pricing and Value for Money

While Canon products are known for their premium quality, they often come at a higher price point compared to some competitors. However, the brand's commitment to excellence and technological advancements justifies the investment for photography enthusiasts and professionals. Canon occasionally offers promotions and discounts on their website, allowing customers to save money and enhance the overall value for their purchases.

Customer Service

Canon Australia provides efficient customer service support through various channels, including phone, email, and an online chat feature. Their knowledgeable and responsive representatives assist customers with product inquiries, technical support, and after-sales service. However, some customers have reported occasional delays or unsatisfactory experiences with customer service, highlighting areas that the company can improve upon.

Product Quality and Selection

Canon is widely recognized for its unparalleled product quality and innovation. Their diverse range of cameras, lenses, printers, and accessories cater to the needs of both amateur and professional photographers. Whether you're looking for a compact point-and-shoot camera or a high-end DSLR, Canon offers a comprehensive selection of products designed to deliver exceptional image quality and performance. However, the company's range of niche products may be limited compared to specialized competitors.

Website Usability

The canon.com.au website boasts a modern and visually appealing design, ensuring a seamless browsing experience. The well-organized layout and intuitive navigation make it easy for users to find specific products or explore different categories. The responsive design adapts to various screen sizes, enabling customers to access the website from desktops, laptops, tablets, or smartphones. With fast loading times and clear product information, Canon's website ensures a user-friendly experience.

Returns and Exchanges

Canon Australia has a fair and straightforward returns and exchanges policy. Customers can return or exchange products within a specified period, provided they meet the outlined conditions. The company's website provides clear instructions on the process, making it convenient for customers to initiate returns or exchanges. However, customers may bear the shipping costs associated with returns or exchanges, which can be a drawback for some.

Promotions and Discounts

Canon Australia frequently runs promotions and discounts on their official website. Customers can discover attractive deals on cameras, lenses, printers, and accessories. These promotions offer an opportunity to save money or gain additional value, making Canon products more accessible to a wider audience. It is advisable for customers to regularly visit the website or subscribe to the company's newsletter to stay updated on the latest promotions and discounts.

Reputation

Canon has established a reputable brand image in the imaging and optical products industry. Their commitment to excellence, technological advancements, and customer satisfaction has solidified their position as a trustworthy and reliable provider of imaging solutions. Canon's dedication to quality and innovation is reflected in their numerous industry awards and positive customer feedback, reinforcing their reputation as a top choice for photography enthusiasts and professionals.

Payment Options

Canon.com.au offers multiple secure payment options, ensuring convenient transactions for customers. These options commonly include credit or debit cards from major providers such as Visa, Mastercard, and American Express. Online payment gateways provide a secure environment for customers to protect their financial information during transactions. The availability of diverse payment methods enhances flexibility and accessibility for customers.

Loyalty Programs

Canon Australia does not offer a dedicated loyalty program for customers at present. However, they frequently introduce promotional schemes or bundle offers that allow customers to enhance the overall value of their purchases. These temporary promotions may provide opportunities for customers to gain additional benefits or discounts, fostering a sense of loyalty.

Customer Reviews

Customer reviews play a crucial role in gauging the quality and performance of products. Canon.com.au features customer reviews on product pages, providing helpful insights from buyers who have experienced the products firsthand. These reviews contribute to the overall credibility and transparency of Canon's offerings, empowering prospective customers to make well-informed decisions based on real user experiences.

Community Involvement

Canon Australia actively participates in various community initiatives related to environmental sustainability, education, and social responsibility. Their commitment to corporate social responsibility and ethical practices is evident through partnerships with non-profit organizations and regular community engagement programs. Canon's involvement in the community showcases their dedication to making a positive impact beyond their product offerings.

Shipping and Costs

Canon Australia offers shipping services to customers throughout Australia. The cost of shipping varies depending on the destination, size, and weight of the package. During the checkout process on canon.com.au, customers are provided with an estimation of shipping costs based on their location and selected products. While shipping costs add to the overall expenditure, Canon strives to ensure efficient and reliable delivery of their products.

In conclusion, canon.com.au serves as a comprehensive platform for customers to explore, purchase, and learn about Canon's wide range of imaging and optical products. With a commitment to quality, technological advancements, and customer satisfaction, Canon Australia has established itself as a reputable and trusted brand in the Australian market. Despite higher price tags and occasional shortcomings in customer service, Canon's innovative products, user-friendly website, and community involvement contribute to a positive overall experience for customers.