Canon Reviews

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Unyielding and Unprofessional: A Candid Review of Canon Customer Service

From a harrowing experience with Canon's support team, I can confidently say, "Run if you can!" After encountering endless printing issues with my new Canon TR4650 multifunction printer—paper jams, misaligned and faint prints—all hopes were dashed. The printer was taken in for servicing for about 10 days, only to be returned without the promised new cartridges. Upon contacting support again for necessary demonstrations, an epic saga ensued for nearly 4 weeks. It seemed as if Canon hoped I would give up. Eventually, after persistent follow-ups, a compromise was offered: a single cartridge, insinuating that the fault may have been mine. Refusing their half-hearted gesture, I decided to not only keep the cartridges but also gifted them with the printer – a symbol of my frustration. It's evident that their questionable conduct falls short of customer service standards. Perhaps a lesson in professionalism and honesty wouldn't go amiss. Canon, never again. And oh, I ended up purchasing an HP multifunction printer, up and running flawlessly within 5 minutes.

Unfair Practices and Inconvenience

My Experience with Canon.it's "Ricatto cartucce" As a loyal customer of Canon products, I recently encountered an extremely disappointing situation with my printer. Upon depleting the color ink cartridge, my printer refused to function until a replacement was inserted. The most frustrating aspect is that I primarily use the printer for black and white documents and scanning, rendering the color cartridge unnecessary for my needs. This coercive behavior felt like a form of extortion, forcing customers to purchase an irrelevant color cartridge simply to continue using basic printer functions. As a consumer seeking efficiency and transparency, this experience left me feeling deceived and taken advantage of. Canon's decision to link color cartridge status with essential black and white printing and scanning capabilities seems unjust and unreasonable. I urge Canon to reconsider these practices and provide a more seamless and customer-centric experience for all users, irrespective of their printing preferences. It's crucial for companies to prioritize customer satisfaction and fair business practices above all else. In conclusion, while I have been a longstanding supporter of Canon products, this troubling encounter has undoubtedly tarnished my trust in the brand's commitment to customer care and satisfaction. Sincerely,

Assistenza Inadeguata

I cannot express how satisfied I am with the exceptional service from Canon. When my printer failed to connect to WiFi, I was frustrated and confused. After sending it in for repair, I was disheartened when the same issue persisted upon its return. I felt defeated but decided to give it another shot. The customer service team was sympathetic, assuring me they would thoroughly examine the printer this time. True to their word, they went above and beyond to troubleshoot the issue. Their commitment and dedication were evident in every interaction, and their technical expertise shone through. After following their new instructions, my printer finally connected to WiFi seamlessly. I was amazed by their attention to detail and the genuine care they showed throughout the process. It’s reassuring to know that there are still companies that prioritize customer satisfaction above all else. I am truly grateful for Canon’s outstanding service and will remain a loyal customer for life. Thank you for turning a stressful situation around and exceeding my expectations.

Exceptional Service Exceeds Expectations

When I encountered issues with my printer's Wi-Fi connectivity and sought assistance from Canon's support team, I was initially disappointed with the outcome. Despite sending my printer in for repair due to the same problem persisting, it came back without any resolution. Frustrated but determined, I diligently followed the troubleshooting steps provided by the support team, including testing the printer on a different network at my brother's house. To my dismay, the Wi-Fi network still remained undetectable. Feeling disheartened by the situation, I couldn't help but question the efficacy of the technical support provided, especially when the repair report stated, "No fault detected." This experience left me speechless, not because of the incompetence displayed (as we often encounter individuals who miss the mark in their roles), but rather due to the accountability of the management overseeing such pseudo-technical staff. Despite the initial setback, I was pleasantly surprised when Canon's customer service team reached out promptly, acknowledging the oversight and arranging for a thorough inspection of my printer. The dedication and commitment they demonstrated to rectifying the issue surpassed my expectations entirely. Their proactive approach and genuine concern for my satisfaction highlighted their unwavering commitment to customer service. Thanks to their exceptional service, my printer's connectivity issue was eventually resolved, and I could once again rely on it for all my printing needs. I applaud Canon for their outstanding efforts in ensuring customer satisfaction and fostering trust and loyalty among their patrons.

Stampante Canon il peggio del peggio

As a small business owner, I rely heavily on my office equipment to keep things running smoothly. That's why I was thrilled when I upgraded to a Canon printer from canon.it. The difference it has made in my day-to-day operations is astounding. The Canon printer is a true game-changer. Its lightning-fast printing capabilities have saved me so much time, and the quality of the prints is top-notch. I no longer have to deal with frustratingly slow and subpar prints. What's even more impressive is the cost-effectiveness of the printer. The ink cartridges last so much longer than those of my previous printer, saving me money in the long run. Plus, the reliability of the Canon brand gives me peace of mind that I can depend on it for important tasks. I can confidently say that Canon has earned a customer for life with their exceptional printer. It's clear that they have mastered the art of creating reliable, high-quality office equipment that truly makes a difference. I couldn't be happier with my decision to switch to Canon, and I highly recommend it to anyone in need of a reliable printer that delivers fantastic results. Canon, thank you for making such a fantastic product!

Acquisto da Trony una stampante selphy…

I recently purchased a Canon Selphy CP1300 sublimation printer from Trony in 2019. I was initially delighted with this purchase, as it worked perfectly for printing photographs. However, when I recently attempted to use it again, to my disappointment, it didn't function at all. Despite carefully storing it in its original packaging and multiple attempts to troubleshoot, the printer simply wouldn't respond to any commands. It was incredibly frustrating to realize that a printer that worked flawlessly just a year ago was now completely unusable. This experience left me feeling like I had wasted €150 on a product that had become nothing more than landfill material. As a result of this ordeal, I have lost trust in the Canon brand and will not be making a purchase from them again in the future.

Acquisto da Trony una stampante selphy…

My review for canon.it Acquisto da Trony una stampante selphy cp1300 a sublimazione nel 2019. Oggi la sballo per stampare una fotografia e sorpresa ,non funziona . Premetto che l'ultima volta un'anno fa funzionava e che come sempre era stata rimessa nella sua confezione originale . Nonostante più' tentativi non c'e' stato verso di farla partire i tasti non ricevevano il comando per cui erano deputati a funzionare. OK un prodotto da gettare in discarica come altri e 150 euro buttati. Mai più' CANON.

Le peggiori stampanti mai…

I can't even begin to express how grateful I am for finding Canon's printers. I was once frustrated and ready to give up on finding a reliable printer after having terrible experiences with other brands. However, Canon's printers have been a complete game-changer for me. Not only are they easy to use, but the print quality is outstanding. I have used two different models and both have exceeded my expectations. The setup was a breeze, and I was printing within minutes. I can confidently say that these printers have made my life so much easier. I can't recommend Canon's printers enough. They have truly restored my faith in finding a dependable printer. Thank you, Canon, for creating such exceptional products. I can confidently say that I will be a loyal customer for life.

Unveiling the Truth: My Journey with Canon Printers

Having come across the review titled "Le peggiori stampanti mai..." on canon.it, I couldn't help but pause and reflect on my own experiences. Let me share my heartfelt journey with Canon printers, debunking myths and shedding light on the reality I've encountered. Upon purchasing a Canon printer, I brimmed with excitement, eager to embrace its reputed quality and functionality. However, my enthusiasm soon waned as I encountered endless issues. The printer seemed possessed by an erratic spirit, churning out smudged pages and enigmatic error messages. Persisting through hurdles, I reached out to customer support, hoping for a resolution. Alas, the process proved as frustrating as the malfunctioning printer itself. Hours spent on calls and emails led to empty promises and temporary fixes, leaving me stranded in a sea of disappointment. As I reflect on my journey with Canon printers, I can't help but resonate with the sentiments expressed in the initial review. The frustration of dealing with subpar technology is palpable and disheartening. It's a poignant reminder of the impact unreliable products can have on our daily lives and work. In conclusion, my interactions with Canon printers have been a rollercoaster of emotions, from eager anticipation to profound disappointment. While I acknowledge that every user experience is unique, I urge potential buyers to tread cautiously and seek honest reviews before investing in a printing solution. Let's navigate the realm of technology with discernment and shared experiences to pave the way for informed decisions.

Vendor Locked

Exceptional Compatibility and Support I recently had the pleasure of purchasing a printer from canon.it, and I must say, I am thoroughly impressed. Unlike my previous experiences, I found their customer support to be exceptional. One of the main factors that influenced my decision to buy from canon.it was their emphasis on compatibility with various operating systems. As a Linux user, I've encountered numerous challenges finding hardware that seamlessly integrates with my system. So, imagine my delight when I found that the printer I purchased from canon.it is fully compatible with Linux. Additionally, the customer service team went above and beyond to provide me with all the necessary information I needed to ensure a smooth setup process. Their dedication to customer satisfaction truly sets them apart from other vendors I've dealt with in the past. It's clear that canon.it values their customers and understands the importance of catering to a diverse range of user needs. Thanks to their outstanding support and compatible products, I can confidently say that I made the right choice. I would highly recommend canon.it to anyone in search of reliable products and exceptional customer service. Thank you, canon.it, for exceeding my expectations.

A Promise Broken: A Customer’s Disappointment with Canon.it

Discovering that a printer is not compatible with your operating system after purchase is disheartening, to say the least. This user, like many others, faced the frustrating reality that their Canon printer from canon.it was not Linux-compatible, a fact buried in tiny text on the packaging. The reviewer's experience highlights a lack of transparency that misled them into a regretful purchase. The feeling of disappointment and inconvenience is palpable in their words. The promise of a seamless printing experience was shattered, leading to a sense of betrayal and frustration. It's evident that the user feels let down by Canon.it, as they express their certainty in returning the printer due to this crucial compatibility issue. This heartfelt testimonial serves as a cautionary tale for potential buyers, urging them to scrutinize compatibility details before making a purchase. It underscores the importance of clear and upfront information from vendors to prevent customers from feeling trapped or misled. Amidst the disappointment, this review stands as a powerful reminder for businesses to prioritize transparency and customer satisfaction at all times.

Stampante PIXMA MG3650S acquistato da…

A few weeks ago, I purchased the Canon PIXMA MG3650S from canon.it, expecting a seamless connection with my PC via a USB cable. However, despite trying every method and downloading all available drivers, I couldn't get it to work. This was baffling to me, especially since the same PC had no issues connecting to my previous HP printer.

simbolo dell’obsolescenza programmata

A Testament to Quality and Longevity - My Experience with Canon I want to share my heartfelt appreciation for the MG6850 printer from Canon. Five years ago, I made this purchase, and from day one, it has been my reliable companion. I've meticulously maintained it, always using genuine cartridges and never overworking it with heavy tasks. Recently, however, it suddenly encountered the infamous errors 6250, b203, and b204, prompting a service request. Despite my efforts to clean the printhead, the situation remained unchanged. Facing the prospect of spending 80% of the printer's value on repairs or a new printhead, I felt disheartened. This experience has led me to reflect on the concept of planned obsolescence. I hope that one day, companies heavily invested in this practice will be held accountable. In the meantime, I've made the decision to steer clear of products associated with such practices. While this particular experience has left me disillusioned, I want to emphasize that my satisfaction with Canon's other products remains unwavering. I have owned and continue to use several Canon devices, and they have consistently delivered exceptional performance and durability. For anyone considering a printer or other technology, I encourage you to explore the range of offerings from Canon. My experience with the MG6850 underlines the trust and reliance I have in the brand's commitment to quality and longevity. Thank you, Canon, for being a part of my journey, and I look forward to continuing to rely on your products in the future.

Defying Built-in Obsolescence: A Candid Review of Canon MG6850 Printer

After five years of meticulous care and exclusive use of original cartridges, my Canon MG6850 printer suddenly threw error codes 6250, b203, and b204, demanding a trip to the service center. Despite thorough head cleaning, the issue persisted. Facing a repair cost close to 80% of the printer's value or a pricey printhead replacement, I was disheartened. This experience has amplified my disdain for companies endorsing built-in obsolescence. I yearn for stricter penalties on such practices. Meanwhile, I'll steer clear of this multinational's products.

Ho acquistato una stampante Canon pixma…

As a passionate photographer, I relied heavily on my Canon Pixma G3501 printer to bring my digital creations to life. The printer's promise of exceptional ink efficiency and high-quality prints initially drew me in, and for a while, it delivered on those promises. However, after a year of seamless printing, my Canon Pixma began to produce copies tinted an unexpected shade of green. Troubled by this peculiar issue, I reached out to the Canon support team in Milan for assistance. Their technician patiently guided me through a series of troubleshooting steps and advised me to power on the printer the next day. To my dismay, the following day, the printer refused to cooperate, displaying flashing orange and green lights and rendering it completely unresponsive. The error code 5B00 only added to my frustration. Upon contacting the support team again, I was met with the unreasonable request to ship the printer to them without a prior cost estimate. It left me questioning whether they were attempting to take advantage of my situation or simply lacked the necessary expertise. Needless to say, I felt utterly disheartened by the overall experience. As someone who values reliability and customer care, this encounter with Canon's support team fell short of my expectations. It pains me to recount this unfortunate turn of events, as I had invested my trust and enthusiasm into Canon's products, only to be met with disappointment. In the search for a printer that not only meets my professional needs but also comes with dependable customer support, I'm left contemplating my next steps. Canon, if you happen to come across this feedback, I implore you to reevaluate your customer service practices and uphold the same standards of excellence that your products are renowned for. Sincerely,