Canterburyofnz Reviews

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76 Reviews

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In the Big Sales category

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28% users rated Terrible
20% users rated Poor
3% users rated Average
28% users rated Very Good
22% users rated Excellent
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Introduction is an online retailer specializing in high-quality sportswear and casual clothing. With a rich history dating back to 1904, Canterbury is renowned for its durable and stylish products. Their website offers a wide range of clothing for men, women, and children, as well as accessories and footwear. In this editorial review, we will explore various aspects of, including its pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.


  • Wide selection of high-quality sportswear and casual clothing
  • Strong brand reputation with a long history in the market
  • Durable and well-crafted products
  • Easy-to-navigate website with clear categories and search functionality
  • Competitive pricing and occasional promotions and discounts
  • Responsive and helpful customer service team
  • Positive customer reviews and high customer satisfaction


  • Limited product selection compared to some competitors
  • Slightly higher prices compared to budget-oriented brands
  • Occasional delays in shipping and delivery
  • No loyalty program or rewards scheme for frequent shoppers

User Experience provides a pleasant user experience with its intuitive and user-friendly interface. The website is well-organized, allowing customers to easily browse through different categories and access detailed product information. The search functionality is efficient and provides accurate results, helping customers quickly find what they are looking for. The checkout process is straightforward and secure, providing multiple payment options to cater to different preferences.

Pricing and Value for Money

While Canterbury products may be slightly more expensive than budget-oriented brands, their pricing is commensurate with the high-quality materials used and the durability of their clothing. As a result, customers receive excellent value for their money by investing in long-lasting products that maintain their quality and style over time. Canterbury occasionally offers promotions and discounts, providing even greater value to customers.

Customer Service emphasizes excellent customer service, ensuring that shoppers receive prompt assistance and support. Their customer service team is responsive and knowledgeable, addressing queries and concerns in a professional manner. Customers can reach out to them through various channels, including phone, email, and live chat, further enhancing the overall shopping experience.

Product Quality and Selection

Canterbury is synonymous with exceptional product quality. Their sportswear and casual clothing are crafted using premium materials and undergo stringent quality control processes. The products exhibit durability, comfort, and style, making them suitable for both athletic activities and everyday wear. While the selection is not as extensive as some competitors, Canterbury offers a diverse range of clothing options for men, women, and children, specializing in rugby-related apparel.

Website Usability is designed with user convenience in mind. The website features a clean and modern layout, ensuring easy navigation and straightforward access to desired products. Each category is clearly labeled, and filters allow customers to refine their search results. The product pages provide comprehensive information, including size charts, care instructions, and customer reviews, aiding customers in making informed purchase decisions.

Returns and Exchanges

Canterbury offers a hassle-free returns and exchanges policy. If a customer is not satisfied with their purchase, they can return or exchange the item within a specified timeframe, provided it meets the return conditions. The process is streamlined, with clear instructions on the website, ensuring a smooth experience for customers seeking to make returns or exchanges.

Promotions and Discounts

Canterbury occasionally runs promotions and discounts, providing customers with opportunities to save on their purchases. These promotions may include seasonal sales, limited-time offers, or discount codes. Customers are encouraged to sign up for the newsletter or follow Canterbury's social media accounts to stay informed about upcoming promotions and discounts.


Canterbury has built a strong reputation over the years as a reliable and reputable brand in the sportswear industry. Their commitment to quality, durability, and customer satisfaction has garnered a loyal customer base and positive reviews. Canterbury's long-standing presence and partnerships with sports teams further enhance their reputation and credibility.

Payment Options offers multiple secure payment options to cater to different customer preferences. Customers can make their purchases using major credit cards, including Visa, Mastercard, and American Express. Additionally, the website supports payment through PayPal, allowing for added convenience and security.

Loyalty Programs

At present, Canterbury does not offer a specific loyalty program or rewards scheme for frequent shoppers. While this may be a drawback for customers seeking loyalty benefits, the brand's overall quality and customer service compensate for the absence of such programs.

Customer Reviews

Customer reviews play a crucial role in enhancing the trustworthiness and credibility of Numerous positive customer reviews highlight the satisfaction customers have experienced with the brand's products and services. Customers often praise the durability, comfort, and style of the clothing, as well as the prompt and helpful customer service.

Community Involvement

Canterbury actively engages with the community through various initiatives. They support local sports clubs, sponsor events, and provide sportswear and equipment to underprivileged athletes. Canterbury's community involvement showcases their commitment to fostering sportsmanship, inclusivity, and overall well-being.

Shipping and Costs

Canterbury offers reliable shipping services to customers across different regions. The costs and delivery times may vary depending on the destination and the selected shipping option. Customers can choose from standard or express shipping, with estimated delivery times provided during checkout. While occasional delays in shipping may occur, Canterbury endeavors to fulfill orders promptly and efficiently. To conclude, delivers an outstanding online shopping experience with its wide selection of high-quality sportswear and casual clothing. The brand's commitment to delivering durable products, excellent customer service, and community involvement exemplifies its expertise, authoritativeness, and trustworthiness. Although there are slight limitations in terms of product selection and occasional delays in shipping, Canterbury's overall value, reputation, and customer satisfaction make it a top choice for sports and casual clothing enthusiasts.