Users Voice for Canvasdiscount

9% users rated Terrible
2% users rated Poor
1% users rated Average
1% users rated Very Good
86% users rated Excellent
Pie Chart Review Representation for Canvasdiscount
Canvasdiscount Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 09 Feb 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 4.5 1.4 4.8 2.2 2.4 4.5
Oct 2022 3.9 1 4.3 1.4 2.6 4.7
Nov 2022 4.7 5 2.4 1.1 4 4.5
Dec 2022 5 2.2 5 5 5 5
Mar 2023 4.5 5 1.7 1.3 2.6 4.1
Line Chart for Rating of peer stores

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lookfantastic.com

dhgate.com

pharmapacks.com

godaddy.com

Detailed Canvasdiscount Review by

Introduction

Canvasdiscount.com is a US-based online store that specializes in printing custom made canvas prints. The website offers customers options for printing photos, artwork or other designs on canvas, acrylic or metal prints. With a focus on affordability and quality, canvasdiscount.com has become a popular choice for consumers looking to get their favorite photos printed on canvas or other mediums.

Pros and Cons

Pros:
  • Affordable pricing compared to competitors in the market
  • Quick turnaround time with expedited shipping options available
  • Multiple printing mediums available including canvas, acrylic and metal prints
  • Multiple customization options with various sizes and frame options
Cons:
  • The website can be difficult to navigate for inexperienced users
  • Quality of prints not always consistent
  • Customer service can be slow to respond to inquiries

User Experience

The user experience on canvasdiscount.com can be confusing for first-time users as the website is not fully optimized for ease-of-use. However, the website does offer intuitive browsing and purchasing experiences with a simple checkout process. The website’s design is modern, yet it lacks some essential features to provide an easy shopping experience for its customers.

Pricing and Value for Money

Canvasdiscount.com offers highly competitive pricing in comparison to its competitors. Customers can expect to pay a fraction of what they would pay at other canvas printing stores for high-quality prints. Additionally, the website often runs promotions and discounts, further making it an affordable option for consumers looking to get their favorite photos printed.

Alternatives

Some alternatives to CanvasDiscount.com are:
  • Shutterfly
  • Snapfish
  • Vistaprint
  • Printique

Customer Service

Customer service at canvasdiscount.com can sometimes be slow to respond, but once they do, they are typically helpful and eager to assist. Customer service representatives can be contacted through email, live chat, or by phone. The website also offers a FAQ section for troubleshooting commonly asked questions.

Product Quality and Selection

The quality of canvas prints can vary from order to order. While some prints turn out beautifully and are of high quality, others can be blurry or pixelated. The website offers a wide selection of printing options including canvas, acrylic, and metal prints, as well as various frame styles and sizes.

Website Usability

The website's usability for first-time users can be difficult, as the website is not optimized for easy navigation. However, once customers get past the initial learning curve, browsing and navigating the website becomes easier.

Returns and Exchanges

Canvasdiscount.com offers free returns and exchanges within 30 days of delivery for any product that is unsatisfactory or damaged. The website states that they will not accept returns due to customer error such as incorrect size, resolution or spelling.

Promotions and Discounts

Canvasdiscount.com features numerous promotions and discounts throughout the year, with frequent sales advertised on the website. Customers can receive discounted rates for bulk purchases, as well as other special offers.

Reputation

Canvasdiscount.com has a mixed reputation among consumers. While some customers praise the website for its affordability and speed, others have reported inconsistencies in print quality and slow response times from customer service.

Payment Options

Canvasdiscount.com accepts most major credit cards, including Visa, Mastercard, Discover and American Express, as well as PayPal.

Loyalty Programs

Canvasdiscount.com does not currently offer a loyalty program, but their frequent promotions and sales provide customers the opportunity to receive discounted rates on future purchases.

Customer Reviews

Customers have mixed reviews on the quality of the prints, the speed of customer service and the overall usability and design of the website. However, customers generally praise Canvasdiscount.com for its affordability and multiple printing options.

Community Involvement

Canvasdiscount.com does not have any reported community involvement activities at this time.

Shipping and Costs

The website offers several shipping options, including standard, expedited, and priority shipping. Shipping and handling costs will vary depending on the size of the order and the shipping option chosen. Customers can track their orders on the website and receive notifications once their orders have been shipped.

Canvasdiscount Recent User Reviews

User Rating

5 stars

628

4 stars

18

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Reviewer Name: Jenelle Campbell

Review Submission Date: 2022-12-06

Review Title: Fed Ex Ooops!
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Review Description: I was devastated to find my package was delivered to a home in Fairmont, NC. When I called to report never receiving my order the representative stated she would be sending out another shipment! Awesome day! Such a caring company!

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Reviewer Name: customer

Review Submission Date: 2022-12-06

Review Title: I have been trying to upload a picture…
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Review Description: I have been trying to upload a picture to have a blanket made but it's not letting me upload nothing. I have tried a few times. About ready to give up. Same way with a few others I tried uploading and it did nothing. Guess people don't want money that bad.

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Reviewer Name: Linda

Review Submission Date: 2022-12-06

Review Title: Puzzle and cup
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Review Description: Unfortunately, I cannot give the same 5 star reviews to the 2 items in this order, a puzzle and coffee mug. Neither had the vibrant colors that I have come to expect, especially the coffee cup. Of course, this is the first time I have ordered these items and it will be my last.

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Reviewer Name: Mark Hart

Review Submission Date: 2022-12-06

Review Title: The ease to load a picture onto the…
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Review Description: The ease to load a picture onto the site, size it , etc was way easier than the other sites that we tried (because we had coupons for the other sites). We also noted that the pixelation was more detailed per their numbers thank other sites. We are very happy with the results

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Reviewer Name: Cindy

Review Submission Date: 2022-12-06

Review Title: One word-WOW!
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Review Description: One word-WOW!! I had a 24x36 canvas made from a very favorite photo from a vacation in Mexico. I can’t wait to display it. The canvas exceeded my expectations. The colors are true, it is perfect! Production and shipping was quick and I was kept updated throughout the whole process. I am a VERY happy customer!!!

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Reviewer Name: B W

Review Submission Date: 2022-12-06

Review Title: Excellent service at a very affordable price
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Review Description: The online product selection process was well-designed & efficient, and it took less than 10 minutes to load my photo, pick the product specs and pay & send off my order. In 2 days, I had it in my hands, and it was EXACTLY as I had requested, and well-packaged, no broken edges or banged-up product. And all for a very reasonable price.

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Reviewer Name: Betsey Billingsley

Review Submission Date: 2022-12-05

Review Title: Highly Reccommend!
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Review Description: This is the second year I've used CanvasDiscount for great canvases as gifts for my family. The company has gotten my orders processed in a very reasonable time, and shipped & delivered immediately following. Customer service is also helpful and professional. I will continue to use them for my canvas prints and I'd recommend them to anyone who loves getting the very best prices on quality products and services.

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Reviewer Name: pat

Review Submission Date: 2022-12-05

Review Title: Priceless
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Review Description: I have always been thrilled from years of ordering with the quality, professionalism and price, from easy processing to seeing the joy it has brought to the ones I have made them as gifts for, from cups, pillows, blankets, metal slate photos you name it they have it all. There is no age or celebration you can't imagine to create for. Thank you for being you.

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Reviewer Name: Happy Camper

Review Submission Date: 2022-12-05

Review Title: The rug is gorgeous
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Review Description: The rug is gorgeous. My image was enlarged beautifully. Will be interesting to see how durable and washable it is, but it was so inexpensive that I can always make another one. The shipping time was also insane. I got this in less than a week.

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Reviewer Name: Nicole Grist

Review Submission Date: 2022-12-05

Review Title: My calls where answered in a timely…
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Review Description: My calls where answered in a timely manner. Re shipment of order had to be made due to fed ex delivery to a wood post in the middle of who knows where. Hopefully I'll get my order on the 2nd try. It's a special picture for my family members. Its a picture of my dad who passed last Christmas eve. So I'm pretty emotional about this.