Users Voice for Canvaspop

0% users rated Terrible
0% users rated Poor
0% users rated Average
33% users rated Very Good
67% users rated Excellent
Pie Chart Review Representation for Canvaspop
Canvaspop Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

Rate Canvaspop Coupons Store

X
Customer Support
Click to Rate
Pricing
Click to Rate
Returns/Refunds
Click to Rate
User Interface
Click to Rate
Quality
Click to Rate

Review article published on: 19 Nov 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Apr 2022 5 5 5 5 5 5
May 2022 5 5 5 5 5 5
Jun 2022 5 5 4.8 4.5 5 5
Jul 2022 5 5 4.6 4.8 1.4 5
Mar 2023 4 5 4.3 4.8 5 5
Line Chart for Rating of peer stores

canvaspop.com

orientaltrading.com

patpat.com

framesdirect.com

amiclubwear.com

partycity.com

Detailed Canvaspop Review by

Introduction

Canvaspop.com is an online retailer that specializes in turning beautiful photos into personalized canvas prints. The company takes pride in offering high-quality products that can be customized by users to their specific tastes. The online retailer has been in business since 2009 and has won several awards for its customer-centric approach to business.

Pros and Cons

Pros:
  • Canvaspop offers high-quality canvas prints that come in a variety of sizes and styles.
  • The company uses high-quality materials to ensure that the prints are durable and long-lasting.
  • Canvaspop allows users to customize their prints with various design options.
  • The website is user-friendly and easy to navigate.
  • Their customer service is top-notch and responsive.
Cons:
  • Canvaspop's prices are somewhat higher than other competitors in the market.
  • The company offers no phone support for customers.
  • The 50% down payment to start an order for higher-priced products may act as a barrier to some customers.

User Experience

Canvaspop offers an easy-to-use website, which is user-friendly and makes it easy for users to create and customize their canvas prints. The website is designed to be responsive, enabling users to upload their photos and make edits and customizations without any issues.

Pricing and Value for Money

Canvaspop offers reasonable pricing for their products, with canvas prints ranging from $30 to $799. Although, it is definitely pricier than some of its competitors. However, the company's offerings come with a guarantee of high-quality and are durable as well, which helps to justify the price.

Alternatives

There are a few alternative options available in the market, including Shutterfly, Snapfish, and Mixtiles. These companies offer similar services but may not provide as high-quality prints offered by Canvaspop.

Customer Service

Canvaspop offers excellent customer service to its users, with a responsive and helpful team. Users can contact the company through the website's live chat or email, and the team is quick to respond to any queries or concerns.

Product Quality and Selection

Canvaspop's products are of high-quality with durable materials that ensure maximum longevity of prints. They offer a good selection of canvas prints in various sizes and styles, allowing users to choose the print that best suits their needs.

Website Usability

The website is easy to navigate and designed to be user-friendly. The upload and customization process is straightforward and accessible, making it simple for users to create personalized prints.

Returns and Exchanges

Canvaspop provides a 100% satisfaction guarantee, which ensures that customers can return or exchange their canvas prints if they are not satisfied with the quality or have any issues. However, all returns must be made within 90 days of the product delivery.

Promotions and Discounts

Canvaspop regularly offers promotions and discounts to their customers, with several deals and exclusive offers provided throughout the year. Sign up for their mailing lists to keep up to date with any promotions.

Reputation

Canvaspop has a great reputation for delivering high-quality and personalized canvas prints, with many satisfied customers. The company's commitment to customer service has helped to underscore its reputation as one of the best in the business.

Payment Options

Canvaspop accepts several payment options, including credit cards, PayPal, and Amazon Pay, making it easy for users to complete their transactions.

Loyalty Programs

There is no loyalty program offered by Canvaspop, but their regular promotions and exclusive offers keep their customers returning for more.

Customer Reviews

Customer reviews on Canvaspop are generally positive, with many customers expressing their satisfaction with the company's products and services.

Community Involvement

Canvaspop supports various community initiatives, including charitable organizations and non-profits.

Shipping and Costs

Canvaspop offers free standard shipping for orders over $150. Standard shipping starts at $9.99, with expedited and express shipping options available at an additional cost.

Canvaspop Recent User Reviews

👤

Reviewer Name: Rachel Smith

Review Submission Date: 2021-08-11

Review Title: I am very impressed with this company
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I am very impressed with this company. I didn’t expect to receive my canvas overnight and so was very relaxed about delivery date - it was worth the wait! One of the graphic designers had taken the time to improve the graphics, the quality of the canvas is excellent and I feel confident to use them again. Well done CanvasPop Team!

👤

Reviewer Name: Ellia

Review Submission Date: 2021-02-08

Review Title: takes a while to arrive.
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I ordered a canvas on December 15. It was finally shipped on December 30, 15 days later and arrived at my home January 5. The quality of the canvas was pretty good but I would only order from them again if I wasn't in a rush to get it.

👤

Reviewer Name: Vibeke

Review Submission Date: 2020-10-12

Review Title: First quality service
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: First quality service. I ordered two framed photos, but I ordered them in the wrong sizes by mistake (calculating from inches to cm, what can possibly go wrong;)).The customer service was very helpful, and we found a good solution. The product was a good quality.

Gainers

Losers

Related Store

Related Categories