Capitalhairandbeauty Reviews

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45 Reviews

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Heartfelt Gratitude to Ashford Capital: A Haven for Beauty Enthusiasts

As a non-native English speaker, finding a welcoming and patient environment at Ashford Capital Hair and Beauty was truly a blessing. The team's kindness and understanding made me feel at ease, despite the language barrier that often complicates my interactions. My recent purchase of a cutting chair was a delightful experience, thanks to Sue's exceptional service and assistance. Her expertise and willingness to go the extra mile truly set Ashford Capital apart. Capital Hair and Beauty in Ashford has undoubtedly earned the top spot as my go-to wholesale destination. The genuine care and support received from the staff, especially from Sue, have left a lasting impression on me. Thank you, Ashford Capital, for not only providing high-quality products but also for creating a warm and inclusive atmosphere that makes every visit a joy. Your dedication to customer satisfaction is truly commendable, and I look forward to continued patronage at your establishment. With heartfelt appreciation, Lina from Kent

Transformed My Beauty Routine! A Must-Try!

Experiencing the exceptional service of Capital Hair & Beauty on capitalhairandbeauty.co.uk has truly elevated my beauty game! From the lightning-fast delivery to their unbeatable prices and incredibly supportive staff, I've found my go-to beauty destination. Their efficiency and affordability have revolutionized my beauty routine, making it a must-try for all beauty enthusiasts out there. Thank you, Capital Hair & Beauty, for exceeding my expectations!

Embarking on a Beauty Journey with Capital: A Customer’s Loyalty Tale

From the first dab of foundation to the latest hair color trend, my beauty journey has been intertwined with Capital for years. The store's ambiance exudes warmth, and the knowledgeable staff always tailors recommendations to my unique needs, making every visit a joy. The website, a gateway to endless beauty possibilities, is not just easy to navigate but also a treasure trove of inspiration. Capital isn't just a beauty destination; it's a haven where customer service reigns supreme, turning mundane shopping trips into delightful experiences. Thank you, Capital, for being my trusted beauty companion!

Exemplary Customer Service and Timely Resolutions

From my first experience with capitalhairandbeauty.co.uk, I was impressed by their prompt delivery and quality products. However, my excitement turned to concern when only one parcel arrived, and several items were missing. I reached out to their customer service, feeling frustrated and anxious about the situation. To my relief, the team at capitalhairandbeauty.co.uk responded swiftly and empathetically, immediately addressing my concerns. They assured me that they would investigate the issue and rectify it as soon as possible. In the following days, I received regular updates from their dedicated support team, who went above and beyond to ensure that my missing items were located and dispatched without any additional charges. The transparency and proactive communication from capitalhairandbeauty.co.uk alleviated my initial worries, and I was delighted when the remaining items arrived in pristine condition. This experience not only showcased the company's commitment to customer satisfaction but also highlighted their unwavering professionalism and integrity. Despite the initial setback, capitalhairandbeauty.co.uk transformed a potentially negative situation into a testament of their exceptional service and dedication to their customers. I am truly grateful for their efforts and will continue to be a loyal patron of their business. Thank you, capitalhairandbeauty.co.uk, for exemplifying what it means to prioritize your customers and uphold the highest standards of excellence in the industry.

Elevating Our Experience: A Heartfelt Tribute to Capital Hair and Beauty

I cannot help but express my profound gratitude to the exceptional team at capitalhairandbeauty.co.uk. Their Ashford store staff not only provided a warm welcome but also went above and beyond to assist my daughter, who is newly qualified in the hair and beauty trade. The personalized attention and expert guidance she received were truly invaluable. The staff's genuine willingness to help and offer insightful advice on the products made our visit an exceptional experience. Their dedication to delivering personalized service is remarkable and undoubtedly sets them apart. Thank you for elevating our visit and for being a beacon of excellence in the industry!

Exemplary Service Beyond Expectations

When I visited capitalhairandbeauty.co.uk with my daughter, who had just entered the hair and beauty industry, I was blown away by the level of dedication and assistance we received from their team. From the moment we stepped into the Ashford store, we were greeted with genuine warmth and hospitality. The staff not only listened attentively to my daughter's requirements but also went above and beyond in providing her with personalized recommendations and valuable advice on various products. Their profound knowledge and willingness to help truly set them apart. I firmly believe that the exceptional service we encountered at Capital Hair and Beauty is a testament to their commitment to customer satisfaction. It is rare to find such a dedicated team that genuinely cares about their clients' needs. Our experience was nothing short of outstanding, and I cannot recommend them highly enough. Thank you for exceeding our expectations and making us feel valued as customers.

Outstanding Experience at Capital Hair and Beauty

As a loyal customer of capitalhairandbeauty.co.uk, I recently had the pleasure of visiting their Ashford store and I was absolutely blown away. The moment I stepped in, I was greeted by a well-presented store and the friendly staff members who exuded knowledge and passion for their products. Their recommendations were spot on, and I left the store feeling confident and satisfied with my purchases. I highly recommend this store to fellow business owners and colleagues who are in need of quality hair and beauty products, as well as expert advice and top-notch service. My experience was nothing short of excellent, and I will definitely be returning for all my future beauty needs. Thank you, Capital Hair and Beauty, for the outstanding service!

Exemplary Customer Service at Capitalhairandbeauty.co.uk

I cannot commend the Ashford store of capitalhairandbeauty.co.uk enough for their exceptional service. From the moment I stepped in, I was greeted with a well-presented store and staff who were not only friendly but also incredibly knowledgeable about their products. Their recommendations were spot-on and tailored to my specific needs. I left the store feeling confident and satisfied with my purchase. I would highly recommend this store to fellow business owners and colleagues. The quality of their products, coupled with their top-notch advice and service, truly sets them apart. It's a gem of a find!

Capital Hair and Beauty: A Beacon of Inclusivity and Empathy

I am deeply moved to share my profound appreciation for the unparalleled support and understanding my daughter and I received at the Ashford store. Our recent visit to capitalhairandbeauty.co.uk left an indelible impression, as the staff's empathetic and inclusive approach went beyond mere customer service. The team not only prioritized our physical comfort but also demonstrated an extraordinary level of sensitivity towards my daughter's social anxiety and non-visible disabilities. Instead of feeling judged, we were welcomed with genuine warmth, creating a safe and inclusive environment where we could shop without any feelings of discomfort. In particular, the manager's extraordinary dedication to accommodating our needs showcased a level of empathy that is rarely seen in retail. Their unwavering commitment to our well-being exemplified the kind of exceptional service that leaves a lasting impact. Capital Hair and Beauty's unwavering dedication to inclusivity and compassion is not just a testament to their values but also sets a remarkable example for businesses everywhere. This experience not only reaffirmed my faith in exceptional customer service but also solidified my loyalty to this establishment. I wholeheartedly recommend Capital Hair and Beauty to anyone seeking a shopping experience that transcends traditional transactions. Their commitment to empathy, support, and accessibility truly sets them apart, and I am honored to be a loyal patron of such a remarkable establishment.

Empathy and Inclusivity at Capital Hair and Beauty: A Touching Encounter

It warms my heart to share my recent experience with Capital Hair and Beauty. As a parent of a 17-year-old daughter with disabilities, our visit to the Ashford store left a lasting impression. Upon parking in the designated disabled bay, we were met with curious glances from the staff. However, what followed next was a display of empathy and inclusivity that deeply touched us. Stepping inside, we were approached by a member of staff, who, instead of judgment, showed genuine concern and assistance. The manager, in a moment of misunderstanding, quickly apologized and redirected her attention, realizing the unintentional discomfort caused. This simple act of kindness made all the difference for my daughter, who often navigates daily challenges due to her disabilities. In a world where discrimination unfortunately still exists, encountering such compassion is a rare treasure. Capital Hair and Beauty's staff not only rectified their mistake but also handled the situation with grace and humility. This experience showcases the power of empathy in creating a welcoming environment for all customers, regardless of their abilities. I believe that moments like these deserve appreciation and recognition. Capital Hair and Beauty has not only won our hearts with their inclusive approach but has also set a standard for customer service that goes beyond just transactions. Thank you for turning what could have been a negative experience into a heartwarming memory that we will cherish.

The Best Scissor Sharpening Service I’ve Ever Experienced

Let me start by saying that I am extremely impressed with the scissor sharpening service provided by capitalhairandbeauty.co.uk. I recently availed of their free post service for scissor sharpening, and I must admit, the results were exceptional. I sent my prized £400 scissors for sharpening using the free post service recommended by the Scissor Pro. However, there was a misunderstanding as the service did not include special delivery. Unfortunately, my scissors did not reach their destination, and I was heartbroken. Despite this unfortunate incident, I believe in giving credit where it's due. The actual sharpening service, when utilized correctly, yielded outstanding results. The precision and quality of the sharpening were truly impressive. On the flip side, I was disappointed by the lack of assistance or resolution from the store after my scissors went missing. I expected better customer support, especially considering the value of the item that was lost. Despite the unfortunate loss, I can't deny the excellence of the sharpening service itself. I only hope that the shipping and customer service aspects can be improved to prevent such incidents in the future. In conclusion, the scissor sharpening service from capitalhairandbeauty.co.uk is top-notch in terms of quality, but there is certainly room for enhancement in their delivery and customer support processes.

Reviving More Than Just Scissors – Capital Hair & Beauty Review

After experiencing a heartbreaking loss due to a misunderstanding with Capital Hair & Beauty's scissor sharpening service, I felt compelled to share my story. Trusting their suggested free post service through Scissor Pro, I eagerly sent off my beloved £400 scissors for sharpening. However, what was not explicitly communicated was that this service did not include special delivery, leading to the unfortunate loss of my treasured tools in transit. Faced with this devastating situation, I reached out to the store in hopes of finding a resolution. Regrettably, there was no offer of a refund or any form of compliance from their end. This left me feeling not only disheartened by the loss of my scissors but also let down by the lack of customer support during such a distressing time. While I grapple with the absence of my prized scissors, I hope that my experience serves as a cautionary tale for others considering utilizing Capital Hair & Beauty's scissor sharpening service. In moments like these, the true test of a company's worth lies in their response to adversity, and sadly, in this instance, that test was not met. As I navigate this setback and look to rebuild my hairstyling arsenal, I urge fellow customers to approach their services with caution and perhaps seek alternative means for scissor sharpening to avoid any potential pitfalls. Remember, behind every tool is a story, and in this case, mine took an unexpected and disappointing turn.

Exceptional Service and Quality Products at Capital Hair and Beauty

I cannot express my gratitude enough for the exceptional service and high-quality products I have received from capitalhairandbeauty.co.uk. I recently placed two separate orders just a minute apart, and while I received one without any issues, the other seemed to have gone missing in transit. Despite the initial hiccup, the customer service team at Capital Hair and Beauty went above and beyond to assist me in locating my missing parcel. Upon realizing that my GHD Max Straighteners were missing, I immediately reached out to the customer support team. Not only did they promptly respond to my concerns, but they also took immediate action to investigate the whereabouts of my order. They provided me with constant updates and worked tirelessly to resolve the issue, ensuring that I was informed at every step of the process. The dedication and empathy displayed by the team truly reassured me during what could have been a frustrating experience. Their commitment to customer satisfaction is unparalleled, and it's evident that they prioritize their customers' needs above all else. Thanks to their swift intervention and unwavering support, I was able to provide my client with the products they had been eagerly anticipating. The gratitude and relief expressed by my client upon receiving the GHD Max Straighteners were immeasurable, and it wouldn't have been possible without the incredible efforts of the Capital Hair and Beauty team. I highly recommend capitalhairandbeauty.co.uk to anyone seeking top-notch products and outstanding customer service. Their dedication to excellence and commitment to resolving issues swiftly make them a standout choice for all hair and beauty needs. Thank you, Capital Hair and Beauty, for your unwavering support and for exceeding my expectations. Your exceptional service has undoubtedly earned my loyalty as a customer for life.

Resolved with Exceptional Care and Support

Reflecting on my recent experience with capitalhairandbeauty.co.uk, I encountered a minor hiccup with my order. I had placed two orders within minutes of each other, one successfully delivered, and the other seemingly lost in transit. Despite the initial confusion and frustration, the team at Capital Hair and Beauty went above and beyond to rectify the situation promptly. After contacting their customer support team, I was met with understanding and empathy. They diligently investigated the missing parcel, providing updates and reassurance every step of the way. Their proactive approach in communication and problem-solving truly stood out to me. Not only did they track down the whereabouts of my GHD Max Straighteners, but they also ensured swift delivery to me and my eagerly awaiting client. The dedication and commitment displayed by the team not only resolved the issue efficiently but also salvaged my professional reputation and customer satisfaction. I am genuinely impressed by the exceptional care and support I received from Capital Hair and Beauty. Their willingness to go the extra mile and their genuine concern for their customers' satisfaction are qualities that set them apart in the industry. Thank you, Capital Hair and Beauty, for turning what could have been a frustrating experience into a testament to your outstanding customer service. I highly recommend their services to anyone seeking not only quality products but also a company that values their customers' trust and loyalty.

Outstanding Customer Service and Quality Products from Capital Hair and Beauty

I recently had the pleasure of experiencing exceptional customer service from Capital Hair and Beauty. Despite a small hiccup in my order, their dedicated team promptly resolved the issue, ensuring that I received the highest quality products. Upon receiving my order, I noticed that two items were missing. Feeling concerned, I immediately reached out to their customer service team. To my delight, they not only apologized sincerely but also assured me that the missing items would be dispatched immediately. True to their word, the products arrived within a couple of days. The professionalism and efficiency demonstrated by the customer service team was truly remarkable. I felt reassured and valued as a customer, knowing that my concerns were being addressed promptly and with the utmost care. I wholeheartedly recommend Capital Hair and Beauty to anyone in need of top-notch products and stellar customer service. Thank you for going above and beyond to ensure customer satisfaction. I will certainly be a returning customer for years to come.