Users Voice for Cardsdirect

0% users rated Terrible
1% users rated Poor
2% users rated Average
4% users rated Very Good
94% users rated Excellent
Pie Chart Review Representation for Cardsdirect
Cardsdirect Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 06 Jun 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 4.9 1.4 2.4 2.2 4.4 2.3
Oct 2022 5 3.5 2.6 1.4 4.4 3.6
Nov 2022 4.8 5 4 1.1 2.7 5
Dec 2022 5 5 5 5 5 1.8
Mar 2023 4.7 5 2.6 1.3 4.6 5
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Detailed Cardsdirect Review by

Introduction

Cardsdirect is an online retailer that specializes in personalized Christmas cards, holiday cards, and other types of business and personal cards. For over 20 years, they have been providing customers with high-quality, customizable cards for all occasions.

Pros and Cons

Pros: - A wide variety of designs to choose from - Customizable options for personalization - Easy to navigate website - Quick turnaround time for orders - Competitive pricing for all budgets Cons: - No free shipping options - Limited selection of non-holiday and non-business occasion cards

User Experience

Cardsdirect's website is easy to navigate, with clear categories and filters that allow you to search for cards by type, theme, style, and color. The design tool is intuitive, and you can add your own images and text to create a completely unique card. The checkout process is straightforward, and you can track your order's progress on the site.

Pricing and Value for Money

Cardsdirect offers a wide range of prices, from budget-friendly options to more expensive choices. Their prices are comparable to other online card retailers, and they often have sales or discounts available. While they don't offer free shipping, they do have a rewards program that can help offset the cost of future orders.

Alternatives

Some alternatives to Cardsdirect include Shutterfly, Minted, and Vistaprint. Each of these retailers offers customizable cards, but they may have different design options or pricing structures.

Customer Service

Cardsdirect has a customer service team that is available by phone or email to answer any questions or concerns you may have. They also have a helpful FAQ section on their website with answers to common inquiries.

Product Quality and Selection

Cardsdirect's cards are high-quality, with thick cardstock and vibrant colors. They offer a wide selection of designs for all occasions, including Christmas, Hanukkah, and more. While they primarily focus on business and holiday cards, they do have a small selection of cards for other occasions as well.

Website Usability

The Cardsdirect website is easy to use, with clear categories and filters that make it simple to find the right card for you. The design tool is user-friendly and allows you to customize your card with ease. The site also loads quickly and is easy to navigate.

Returns and Exchanges

If your order arrives damaged or with a printing error, Cardsdirect will replace your order free of charge. They also have a satisfaction guarantee, and if you're not happy with your order, they will work with you to find a solution.

Promotions and Discounts

Cardsdirect regularly offers sales and discounts on their cards. They also have a loyalty program that rewards customers with points for each order, which can be redeemed for future discounts.

Reputation

Cardsdirect has a strong reputation for quality cards and excellent customer service. They have an A+ rating with the Better Business Bureau and many positive customer reviews.

Payment Options

Cardsdirect accepts all major credit cards and Paypal as payment options.

Loyalty Programs

Cardsdirect has a loyalty program that rewards customers with points for each purchase. Points can be redeemed for discounts on future orders.

Customer Reviews

Cardsdirect has many positive customer reviews online. Customers praise their high-quality cards and excellent customer service.

Community Involvement

Cardsdirect is involved in their community and supports various charitable organizations. They have partnered with organizations such as Toys for Tots and the American Heart Association to donate a portion of their profits to those in need.

Shipping and Costs

Cardsdirect offers fast and reliable shipping options, with turnaround times ranging from 1-5 business days depending on the type of card you order. They offer a variety of shipping options, including ground shipping, express shipping, and overnight shipping. Shipping costs vary depending on the type of shipping you select and the weight of your order.

Cardsdirect Recent User Reviews

User Rating

5 stars

75

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Reviewer Name: April Woody

Review Submission Date: 2022-12-05

Review Title: Business Friendly Cards!
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Review Description: Our second year ordering business holiday cards. Have loved them both. This year we were really excited about the "Industry Specific" choices! The signatures from last year were saved making this year even easier to order. We have all been happy with the results and look forward to sending them to our customers!

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Reviewer Name: Sara Donahue

Review Submission Date: 2022-12-05

Review Title: Christmas Card Success!!!
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Review Description: Company was great to work with and was quick to make the minor edit to your Christmas cards. Cards a great quality and look beautiful & the price is beyond competitive compared to other main distributors. My only feedback would be that maybe post production clean up could be improved. The cards were a little messy and had to have the cut debris cleaned off before we could package them up.

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Reviewer Name: End Point Corporation

Review Submission Date: 2022-12-05

Review Title: I really love the reliability of…
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Review Description: I really love the reliability of Cardsdirect. Each year I wait too long to deal with the holiday cards for the company. But Cardsdirect always comes through with speedy service to keep me on schedule. The product is very good quality also.

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Reviewer Name: Janie Terrell

Review Submission Date: 2022-12-05

Review Title: Love the cards!
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Review Description: Love the cards!! They look professional for our business, ease of ordering, super quality cards and envelopes, no writing inside with our name already printed on them, and the peel and stick envelopes are Fantastic to top off the processing of the cards again this year!! Thank You!!!!!!

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Reviewer Name: Mike McIntosh

Review Submission Date: 2022-12-05

Review Title: Great selection of Cards, Easy to Design, Fast Service
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Review Description: Great selection of Christmas Cards, Easy design tool, Fast service. We will order from Cards Direct next year as well.

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Reviewer Name: CatherineL

Review Submission Date: 2022-12-05

Review Title: Great cards, wrong envelpes
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Review Description: The cards are great quality but I have the wrong size envelopes with the card I ordered! Frustrating. I assumed they would send me the correct size envelopes with the matching card. Sigh....

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Reviewer Name: Mary McKenna

Review Submission Date: 2022-12-03

Review Title: I'm happy with the cards I ordered…
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Review Description: I'm happy with the cards I ordered however the names of my husband and I as the senders should have been larger. I had never ordered before and I didn't realize I could have had the print larger. My error I guess.

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Reviewer Name: Human Resources

Review Submission Date: 2022-12-02

Review Title: Great experience!
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Review Description: Great experience...Being able to get sample cards before ordering was perfect, we got to see what the cards would look like in real time. We also appreciated how perfectly printed and packaged everything was. We will definitely be ordering from them again!

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Reviewer Name: Pamala Southerland House

Review Submission Date: 2022-12-02

Review Title: When I screw up I go to chat and James…
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Review Description: When I screw up I go to chat and James is wonderful and so has everyone else been. They fix my screw up and never comain how many times I hit them up ( which is every single time I make a card) but they even understand I only want my logo on back, my customer only needs me but I need YOU

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Reviewer Name: LEE G WILLIAMS JR

Review Submission Date: 2022-12-02

Review Title: The process is very seamless!
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Review Description: The process is very seamless! Being able to see a sample of the card before placing the order is 100%. The cards are beautiful and made of Great Quality! Our customers will be happy with the Christmas card we are sending them.