Caribbeanwarehouse Reviews

Voted Average (3/5)

63 Votes

63 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

17% users rated Terrible
24% users rated Poor
25% users rated Average
8% users rated Very Good
25% users rated Excellent
Write a review
A ashlie high
51 days ago

Exemplary Customer Care That Exceeded All Expectations

Having recently booked a vacation through, I was thrilled to experience the exceptional service provided by the team at Blue Bay Travel. From the moment I reached out, the ladies there displayed unparalleled professionalism and attentiveness, ensuring that every detail of my trip was perfectly tailored to my needs. What truly set this experience apart was the outstanding assistance I received from Emily, the manager. Her dedication to ensuring my satisfaction went above and beyond anything I could have imagined. Her commitment to going the extra mile made all the difference in creating a seamless and unforgettable trip. In a world where customer service can often feel impersonal, the team at Blue Bay Travel truly stands out for their warmth, expertise, and genuine care for their clients. I am immensely grateful for the five-star treatment I received and wholeheartedly recommend their services to anyone seeking a personalized and stress-free travel experience. Thank you again, ladies, for your exceptional hospitality!
S Susan
51 days ago

An Unforgettable Journey with

I had the pleasure of working with Kev from, and I must say, it was truly a delightful experience. Kev's professionalism and attention to detail made all the difference in planning my dream vacation. His dedication to tailoring the perfect package based on my preferences and budget was truly commendable. What stood out the most was his unwavering responsiveness and willingness to go above and beyond to ensure my satisfaction. Having been a loyal customer of for several trips, I can confidently say that the level of service provided by Kev and the team surpasses that of other travel agencies. Unlike other companies where you can easily feel like just another number, creates a personalized and memorable experience for each customer. I wholeheartedly recommend to anyone looking for not only a great deal but also a customer-centric and personable service. With Kev by your side, you can rest assured that your travel needs will be taken care of with utmost care and dedication. Thank you,, for yet another exceptional booking experience!
S Sandy Tonks
51 days ago

An Unforgettable Experience with

When I think of exceptional service and unwavering dedication, is the first name that comes to mind. Their team is not just friendly; they are exceptionally helpful, patient, and go above and beyond to ensure your satisfaction. I have been a loyal customer of Bluebay for many years, and with each interaction, they continue to exceed my expectations. From the moment you reach out to them, you are greeted with a level of warmth and expertise that is truly remarkable. No question is too small, no request too big – they handle each query with a level of professionalism that is rare to find. Their commitment to providing top-notch service shines through in every interaction, making you feel valued and appreciated. I can confidently say that is always the best choice for all my travel needs. Their consistency in delivering exceptional service has not only earned my trust but also my loyalty. Thank you, Bluebay, for setting the bar high and for being a shining example of what outstanding customer service truly means.
M Mr Roger Reynolds
52 days ago

Rachel’s Exceptional Service Shines Bright at

From the moment I connected with Rachel at, I knew I was in for a stellar experience. Her warm and friendly demeanor coupled with her utmost professionalism truly set her apart. Rachel's dedication to delivering top-notch service was evident as she went above and beyond to ensure my needs were not just met, but exceeded. One standout moment was when Rachel proactively explored alternate airlines to help me reduce my deposit - a gesture that truly showcased her commitment to customer satisfaction. Her attention to detail and genuine care for her clients make her an invaluable asset to the team. I wholeheartedly echo the sentiment to highly recommend Rachel for anyone seeking a seamless and enjoyable booking experience. Thank you, Rachel, for making my interaction with a truly exceptional one.
P Paul Horrell
53 days ago

Embracing Royalty: A Tale of Exceptional Customer Care

Embarking on a journey to book a dream holiday with, I was pleasantly surprised by the treatment received - an experience where customer truly reigns supreme. The outstanding level of customer service extended to me was beyond comparison. Every interaction felt personalized, emphasizing the value of each individual's needs. When the need arose to modify our holiday plans, a sense of apprehension loomed. However, Karen, a shining beacon of the team, swiftly took charge. Her professionalism, coupled with a warm demeanor, instantly allayed my concerns. She not only presented various options with great clarity but also exhibited empathy and unwavering politeness throughout the process. Amidst this exceptional service, Debbie and Teresa stood out as well, radiating positivity and a friendly disposition that made every interaction a delight. Their easy-going attitudes infused a sense of comfort and assurance, adding to the seamless experience. In a world where customer service often falls short, truly sets the gold standard. If there was a rating beyond 5 stars, without a doubt, they would deserve it. Such a commendable team, led by Karen, Debbie, and Teresa, deserves all the applause for their dedication to making every customer feel like royalty.
L Linda Brown
53 days ago

A Heartwarming Experience with Caribbean Warehouse

I cannot express my gratitude enough for the exceptional service provided by the lovely Karen Oates at Our interaction was nothing short of delightful; Karen not only assisted me with my holiday and flight details but also went above and beyond to share invaluable information that I was unaware of. Her assistance left me feeling confident and well-informed, and I am truly thankful for her efforts. Karen's warm and friendly demeanor made our conversation a joy, and I am genuinely looking forward to reconnecting with her for assistance with my seat numbers. The prospect of speaking with her again brings a smile to my face. Thank you, Karen, for your outstanding support. It is individuals like you who set companies like Caribbean Warehouse apart and create memorable customer experiences. I am truly grateful and eagerly anticipate future interactions with your team. Warm regards, Linda Brown ✨
53 days ago

An Unforgettable Booking Experience with Caribbean Warehouse

When I stumbled upon, I was pleasantly surprised by the ease of navigation on their website. Every step of the booking process was smooth, ensuring a stress-free experience. What truly sets them apart is their exceptional customer service. I had a few questions, and reaching out to them was a breeze. Speaking directly to David Coulter was a game-changer; his assistance and professionalism made me confident in my bookings. Having planned multiple holidays through Bluebay Travel, each interaction reaffirmed my trust in their services. This upcoming trip marks the first of three bookings this year, and I am filled with anticipation. Here's to hoping that the holiday experience exceeds all expectations, just like the seamless booking journey provided by Caribbean Warehouse.
J John Brady
53 days ago

Caribbean Dream Experience: A Seamless Journey from Click to Call

From start to finish, my experience with was nothing short of exceptional. Navigating through the website was a breeze, offering a plethora of enticing options that sparked my wanderlust. However, what truly set them apart was the personalized touch of a telephone booking with Claire. Her warm and knowledgeable assistance not only eased any apprehensions but also added a personal touch to the entire process. It felt like planning a dream vacation with a friend who had my best interests at heart. Claire's attention to detail and willingness to go the extra mile truly made all the difference. Thanks to Caribbean Warehouse, what could have been a mundane booking process turned into an exciting journey in itself. I am beyond pleased with every stage of the booking, and I cannot wait to embark on the tropical escape that awaits me. Thank you for making my travel dreams a reality!
K karen stanbrook
53 days ago

Turning Dreams into Reality

I cannot thank enough for making my dream vacation a reality. From the moment I reached out, Kelsey's exceptional service stood out. There was no pushy sales pitch; instead, every query was met with genuine care and attention. Kelsey's dedication to ensuring I had all the information I needed was truly remarkable. Even when faced with questions she didn't have immediate answers to, she went above and beyond to promptly find a solution. This level of dedication and personalized service is what sets Caribbean Warehouse apart. My experience with them was not just good; it was outstanding. Thank you for turning my dream getaway into a memorable reality!
S Simone Benn
55 days ago

Exceptional Service from Molly at

From the moment I connected with Molly at, it was evident that I was in good hands. Her efficiency and attention to detail were exceptional, as she not only met but exceeded my expectations by finding me the perfect booking. What truly set Molly apart was her warm and personable approach; she listened attentively to my needs, offered valuable insights, and made the entire process a breeze. Her expertise and genuine care for her customers shone through every interaction, making me feel valued and understood. The level of service I received from Molly was unparalleled, leaving me impressed and grateful for her dedication and support throughout the booking process. I cannot recommend Molly highly enough for her outstanding professionalism and genuine commitment to ensuring a memorable experience. Thank you, Molly, for your exceptional service!
S Sharon Pickup
55 days ago

Unmatched Customer Care and Lightning-Fast Service

Embarking on our second holiday arranged by Sarah-Jane at was an absolute delight. The level of service we received was truly outstanding, with Sarah-Jane going above and beyond to ensure every aspect of our trip was flawless. Her knowledgeable guidance on the destination and hotel selection was invaluable, and her commitment to securing us a fantastic deal truly exceeded our expectations. We were not only impressed by the efficiency of the service but also by the genuine care and attention to detail that was provided throughout the booking process. Our experience with has proven to be exceptional, and we are already looking forward to our next adventure with them. Thank you, Sarah-Jane, for making our holiday dreams a reality with your exceptional service and expertise.
S Sarah
55 days ago

Exemplary Service and Personalized Care at its Finest!

My recent experience with left me beaming with satisfaction. I must give a special shoutout to Molly-Faith for her exceptional service. Her patience and attention to detail truly went above and beyond, ensuring that all my requirements were not only met but exceeded. With my trip to the Maldives planned for October, the excitement is palpable, all thanks to their seamless assistance. I wholeheartedly recommend their services to anyone seeking a memorable and stress-free vacation. Thank you, Molly-Faith, and the entire team, for making my travel dreams a reality. Can't wait for my upcoming adventure! Warm regards, Sarah 😊
J Julie Townsend
56 days ago

Gratitude Overflowing: Jodie’s Exceptional Support Made Our Holiday Dreams a Reality!

Jodie's exceptional help and support through truly made our entire booking experience unforgettable. She not only patiently addressed all our queries but also took the time to meticulously guide us through every step, ensuring we had clarity and confidence in our decisions. Her genuine enthusiasm and excitement about our upcoming holiday destination warmed our hearts, making us even more thrilled about our trip. Jodie's dedication to ensuring our satisfaction and comfort truly sets her apart in the realm of customer service. Our heartfelt thank you goes out to Jodie for turning what could have been a stressful booking process into a joyful and memorable experience. Her professionalism, patience, and passion for her work shine through, making her an invaluable asset to the team. Jodie's personalized touch and unwavering support have not gone unnoticed, and we are immensely grateful for her exceptional service. Thank you, Jodie, for making our holiday dreams a reality!
S Steve Hafferty
56 days ago

Transforming Stress into Ease: A Mauritius Holiday Tale with

Embarking on the journey to plan a holiday can often be synonymous with stress and anxiety, but my recent experience with has reshaped this notion entirely. With a heart full of anticipation, I sailed into the realm of vacation planning, destined for the pristine shores of Mauritius. Guiding me through every step of the reservation process was the exceptional Teresa, a true gem in the world of travel assistance. Her warmth, professionalism, and efficiency transformed what could have been hours of tiresome planning into a mere hour and twenty minutes of delight. Despite a minor hiccup necessitating a change in our hotel accommodations, Teresa navigated the situation with grace and expertise, ensuring that our holiday plans remained intact and impeccable. In her capable hands, what could have been a stressful ordeal seamlessly morphed into a joyous adventure. As I eagerly await my upcoming holiday, I am grateful beyond words for Teresa's exemplary service and the seamless experience orchestrated by To Teresa and the entire team, I extend my heartfelt thanks for turning my travel dreams into reality with unparalleled ease and efficiency. Mauritius, here I come!
G Grumpy Old Goth
56 days ago

An Unforgettable Voyage: My Journey with Caribbean Warehouse

Embarking on a holiday to Mauritius through Blue Bay Travel, facilitated by, was a decision that filled my heart with anticipation. As the sun-kissed shores of Mauritius welcomed me back, memories of the seamless experience orchestrated by the team behind the scenes at Caribbean Warehouse flooded my mind. The journey began with a simple online booking process that not only offered me a great price but also introduced me to a team that valued communication like no other. Each email I sent was met with a prompt and personal response, reassuring me that my queries were heard and understood. What truly set Caribbean Warehouse apart was the human touch embedded in every interaction. The effortless telephone access allowed me to connect with several staff members, each proving to be a well of knowledge and a beacon of assistance. Their dedication to providing a personalized experience left a lasting impression on me. Reflecting on my voyage, I see areas where small enhancements could further elevate the customer experience. Clear guidelines on online check-in procedures and detailed flight meal information, if available, would streamline the pre-travel preparations. Additionally, proactively gathering information on food allergies from customers to relay to hotels could enhance the stay of guests with dietary restrictions. Even though there were minor areas for improvement, the exceptional service provided by Caribbean Warehouse remains unmatched in my eyes. Their commitment to the "human touch" exceeded my expectations and solidified my loyalty as a customer. I eagerly look forward to future adventures where Caribbean Warehouse will undoubtedly be my trusted companion, making each journey as unforgettable as the last.


Caribbean Warehouse is a leading online travel platform that specializes in providing Caribbean holiday packages to travelers around the world. With an extensive selection of hotels, resorts, cruises, and tours, Caribbean Warehouse aims to offer their customers unforgettable experiences in the stunning Caribbean region. In this comprehensive editorial review, we will delve into various aspects of the website, including its pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
    • Wide variety of Caribbean holiday packages available.
    • Competitive pricing compared to other travel platforms.
    • Easy-to-use website with intuitive navigation.
    • Affordable payment options with various currencies accepted.
    • Positive customer reviews and a strong reputation in the market.
  • Cons:
    • Limited destinations outside the Caribbean region.
    • Occasional delays in response from customer service.
    • Lesser-known loyalty programs compared to major travel platforms.

User Experience

Caribbean Warehouse offers a user-friendly interface that makes searching and booking Caribbean holidays a breeze. The website design is visually appealing and allows users to easily navigate through the various sections. The search functionality is comprehensive, enabling users to filter their search by destination, hotel, price range, and travel dates. The booking process is straightforward, with clear instructions and secure payment options.

Pricing and Value for Money

Caribbean Warehouse strives to offer competitive pricing for their holiday packages, ensuring customers get the best value for their money. The website often features exclusive deals and discounts on hotels, resorts, and cruises, making it an excellent choice for budget-conscious travelers. The pricing transparency is commendable, displaying all applicable fees and taxes upfront, thus avoiding any surprises during checkout.

Customer Service

Caribbean Warehouse provides customer service through various channels, including phone, email, and live chat. While the majority of customers are satisfied with the support received, there have been occasional delays in response during peak periods. However, once connected to a representative, the staff is knowledgeable, friendly, and willing to assist with all inquiries and concerns.

Product Quality and Selection

Caribbean Warehouse collaborates with reputable hotels, resorts, and cruise lines in the Caribbean region, ensuring high-quality accommodations and services for their customers. The platform offers a diverse selection of properties to suit different preferences and budgets. Whether travelers seek a luxurious beachfront resort or a cozy boutique hotel, Caribbean Warehouse has options to cater to all tastes.

Website Usability

The Caribbean Warehouse website is designed to be user-friendly, providing a seamless experience for customers. The website's layout is intuitive, allowing visitors to easily navigate between different sections and search for specific destinations or hotels. The inclusion of informative content, such as destination guides and customer reviews, adds value to the overall browsing experience.

Returns and Exchanges

Caribbean Warehouse has a well-defined cancellation and refund policy, which allows customers to make changes to their bookings or cancel them, subject to certain terms and conditions. However, it is essential to review the specific cancellation policies of each hotel or resort before making a reservation, as they may vary. The website provides clear instructions on how customers can initiate returns or exchanges and obtain refunds, if applicable.

Promotions and Discounts

Caribbean Warehouse frequently offers promotions and discounts on their travel packages, making it more affordable for customers to experience the Caribbean. These promotions can range from discounted room rates and complimentary upgrades to added amenities or resort credits. Customers can find these deals prominently displayed on the website, helping them save money while enjoying their dream Caribbean vacation.


Caribbean Warehouse has built a strong reputation within the travel industry, known for their expertise in Caribbean travel and reliable service. The company has been operating for several years, garnering positive reviews from satisfied customers who have enjoyed their Caribbean holidays booked through the platform. The consistent positive feedback and high customer satisfaction ratings contribute to the overall trustworthiness and reliability of Caribbean Warehouse.

Payment Options

Caribbean Warehouse offers various payment options to accommodate customers from different countries. Customers can pay for their bookings using major credit cards, including Visa, Mastercard, and American Express. Additionally, alternative payment methods such as PayPal and bank transfers are also accepted, providing flexibility and convenience to customers.

Loyalty Programs

While Caribbean Warehouse does not have its own loyalty program, they occasionally partner with hotels and resorts that offer loyalty programs. Customers can earn rewards, loyalty points, or membership benefits through these affiliated programs, enhancing the overall value of their booked Caribbean holidays.

Customer Reviews

Customer reviews play a crucial role in the travel industry, and Caribbean Warehouse understands their significance. The website features genuine customer reviews and ratings for each hotel and resort, enabling potential customers to make informed decisions based on the experiences of others. This transparency adds credibility to the platform and helps customers assess the quality of accommodations and services.

Community Involvement

Caribbean Warehouse actively engages with the community through various partnerships and initiatives that promote sustainable travel and support local communities. The platform collaborates with local suppliers and organizations to offer authentic experiences that respect the environment and contribute positively to the Caribbean region.

Shipping and Costs

Since Caribbean Warehouse primarily offers travel packages and services, there is no physical shipping involved. The costs associated with bookings include the price of accommodations, flights (if included), taxes, and applicable fees. The website ensures transparency by displaying all costs upfront to avoid any unexpected charges during the booking process.

In conclusion, Caribbean Warehouse proves to be a reliable and user-friendly platform for planning and booking Caribbean holidays. With competitive pricing, a wide range of options, and a solid reputation, customers can trust Caribbean Warehouse to deliver exceptional value and unforgettable experiences in the stunning Caribbean region.