Users Voice for Cariloha

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0% users rated Poor
0% users rated Average
0% users rated Very Good
0% users rated Excellent
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Cariloha Overall rating
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Review article published on: 04 Dec 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Apr 2022 5 5 5 5 5 5
May 2022 5 5 5 5 5 5
Jun 2022 5 4 5 4 2.9 5
Jul 2022 5 1.8 4.5 5 2.7 1.3
Mar 2023 1 2.2 4.3 3.7 2.8 1.3
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Detailed Cariloha Review by

Introduction

Cariloha.com is an online retailer that specializes in bamboo-based clothing, bedding, and bath products. The company is committed to offering soft, comfortable, and eco-friendly products that are a perfect fit for a sustainable and healthy lifestyle. Cariloha's mission is to provide the highest quality products at affordable prices while providing exceptional customer service.

Pros and Cons

Pros:
  • Soft and comfortable bamboo-based products
  • Affordable prices
  • Wide variety of products available
  • Free shipping on orders over $100
Cons:
  • Products may shrink in the wash
  • Not all products are made from 100% bamboo
  • Limited options for plus-size clothing

User Experience

Cariloha.com is easy to navigate with a simple layout and clear product descriptions. The website is also mobile-friendly, making it easy to shop on-the-go. Customers can filter products by category, price, and size, and add items to their cart for easy checkout.

Pricing and Value for Money

Cariloha's products are competitively priced, with most items falling in the mid-range price category. While some customers may find the prices to be slightly higher than other retailers, the quality of the products justifies the cost.

Alternatives

Some popular alternatives to Cariloha.com include The Bamboo Bedding Co., Ettitude, and Sheets & Giggles. These retailers offer similar bamboo-based products at comparable prices.

Customer Service

Cariloha's customer service team is available via phone, email, or chat to assist customers with their inquiries. The company also offers a 90-day satisfaction guarantee and free returns on all products.

Product Quality and Selection

Cariloha's products are made from high-quality bamboo fabric that is soft, comfortable, and durable. The retailer offers a wide selection of products, including clothing, bedding, bath products, and accessories.

Website Usability

Cariloha's website is easy to use and navigate, with clear product images and descriptions. The website also features a blog section that provides useful information on bamboo products, sleep tips, and travel advice.

Returns and Exchanges

Cariloha offers free returns and exchanges on all products within 90 days of purchase. Customers can initiate a return or exchange through the website or by contacting the customer service team.

Promotions and Discounts

Cariloha regularly offers promotions and discounts on their products. Customers can sign up for the company's newsletter to receive updates on sales and special offers.

Reputation

Cariloha has a solid reputation for providing high-quality bamboo-based products and exceptional customer service. The company has received positive reviews from customers on various review websites and is highly rated for its commitment to sustainability and eco-friendliness.

Payment Options

Cariloha accepts multiple payment options, including credit cards, PayPal, and Amazon Pay.

Loyalty Programs

Cariloha does not currently offer a loyalty program.

Customer Reviews

Customers have generally been satisfied with Cariloha's products and customer service. Reviews praise the softness and comfort of the bamboo-based products, as well as the company's commitment to sustainability.

Community Involvement

Cariloha is actively involved in the community, donating to various organizations that support sustainability and environmental initiatives. The company also participates in local events and fundraisers.

Shipping

Cariloha offers free standard shipping on all orders over $100. Standard shipping typically takes 5-7 business days. The company also offers expedited shipping for an additional fee.

Costs

Cariloha's products are priced competitively, with most falling in the mid-range price category. While some customers may find the prices to be slightly higher than other retailers, the quality of the products justifies the cost. Free shipping is also available on orders over $100.

Cariloha Recent User Reviews

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Reviewer Name: PublicName

Review Submission Date: 2022-03-01

Review Title: No response for weeks, still trying
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Review Description: Have been trying to initiate a mattress return for weeks. Got the RMA, but Cariloha will not return emails requesting help with scheduling pickup. The RMA is about to expire, and I'm at a loss for what to do once that expires and I'm stuck with a mattress that I tried to return within the guaranteed trial period.

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Reviewer Name: Abby

Review Submission Date: 2021-12-14

Review Title: Falls short on quality
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Review Description: Falls short on quality; customer pays for shipping and returns. The product comes at a premium price tag (even with sales/promo codes), but when the quality isn't as expected you have to pay $10 - $15 dollars to return the item.

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