Users Voice for Cariuma

91% users rated Terrible
1% users rated Poor
0% users rated Average
1% users rated Very Good
7% users rated Excellent
Pie Chart Review Representation for Cariuma
Cariuma Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 14 Nov 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 2 4.5 4.1 5 4.8 2.2
Oct 2022 2.5 4.7 3.9 1 4.8 1.4
Nov 2022 1.8 4.2 4.1 5 4.9 1.1
Dec 2022 5 5 5 2 5 5
Mar 2023 1.4 3.3 3 5 4.8 1.3
Line Chart for Rating of peer stores

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Detailed Cariuma Review by

Introduction

Cariuma is a Brazilian sneaker brand that focuses on sustainable fashion. Their shoes are made from eco-friendly materials such as organic cotton and bamboo, and they use ethical production processes to minimize their impact on the environment. Their online store, cariuma.com, offers a wide range of products such as sneakers, sandals, and accessories.

Pros and Cons

One of the biggest advantages of Cariuma is their commitment to sustainability. They use eco-friendly materials and production processes, which is great for the environment. Additionally, their sneakers are stylish and comfortable. However, their products tend to be a bit expensive compared to other sneaker brands, which may be a drawback for some customers.

User Experience

Cariuma's website is easy to navigate and has a sleek design. The product pages provide detailed information about each item and include high-quality images. The checkout process is also straightforward, and customers can easily track their orders.

Pricing and Value for Money

Cariuma's products are definitely on the pricier side, with their sneakers ranging from $79-$139. However, the high-quality materials and ethical production processes justify the cost for customers who are willing to pay more for sustainable fashion.

Alternatives

Some alternative sustainable sneaker brands include Veja and Allbirds. While these brands also prioritize eco-friendliness, their prices tend to be slightly lower than Cariuma's.

Customer Service

Cariuma's customer service team is responsive and helpful. They offer free exchanges and returns within 60 days of purchase, which is a great policy for customers who may need to try on different sizes.

Product Quality and Selection

Cariuma's products are made with high-quality materials and have a stylish, minimalist design. Their selection is relatively limited compared to other sneaker brands, but they offer a range of colors and styles to choose from.

Website Usability

Cariuma's website is easy to use and navigate. The product pages provide all the information customers need, and the checkout process is straightforward. They also offer helpful resources such as size guides and care instructions.

Returns and Exchanges

Cariuma offers free exchanges and returns within 60 days of purchase. They provide customers with a prepaid shipping label and will issue a refund or exchange once the returned item is received.

Promotions and Discounts

Cariuma occasionally offers promotions and discounts on their products, such as a percentage off or free shipping. Customers can sign up for their email newsletter to stay updated on these deals.

Reputation

Cariuma has a strong reputation for sustainable fashion and ethical production processes. They have received positive reviews from customers and have been recognized by organizations such as PETA and the UN for their sustainability efforts.

Payment Options

Cariuma accepts a variety of payment options, including credit cards, Klarna, PayPal, and Google Pay.

Loyalty Programs

Cariuma does not currently offer a loyalty program, but their email newsletter often includes exclusive deals for subscribers.

Customer Reviews

Cariuma has received positive reviews from customers, with many praising the comfort and design of their sneakers. However, some customers have noted that the sizing can be a bit inconsistent, so it may be helpful to consult their size guide before purchasing.

Community Involvement

Cariuma has partnered with various organizations and initiatives to promote sustainability, such as One Tree Planted and the Brazilian Water Project. They also prioritize ethical production processes to ensure fair working conditions for their employees.

Shipping and Costs

Cariuma offers free standard shipping within the US, with options for expedited shipping at an additional cost. International shipping is also available, but fees vary depending on the destination.

Cariuma Recent User Reviews

User Rating

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Reviewer Name: Karen Callesen

Review Submission Date: 2022-12-05

Review Title: Unhappy with service Cariuma No Shoes
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Review Description: Purchased on 27th Nov.. when I go to site it says my order is fulfilled.Tried to contact , no response .. I shall be contacting my bank if there is no movement ASAP

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Reviewer Name: Lee Philipson

Review Submission Date: 2022-12-02

Review Title: Purchased on Nov 5
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Review Description: Purchased on Nov 5, 2022. It is December 2 and no shoes. Lots of claims about delivery issues but still no shoes. There is something very wrong with this.

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Reviewer Name: Knut Erik Helgesen

Review Submission Date: 2022-11-22

Review Title: Great shoes
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Review Description: On my second pair of skate shoes. Very comfortable, fast delivery (to Norway) and good quality.

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Reviewer Name: Scott

Review Submission Date: 2022-11-17

Review Title: Terrible quality
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Review Description: Terrible quality. Within a week the eyelets of the shoelaces broke/snapped. Not very comfortable, not close to how comfortable I was told by their site and countless numbers of clearly paid reviews. I rarely wear them.

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Reviewer Name: E R H

Review Submission Date: 2022-11-15

Review Title: Preordered and then they went silent
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Review Description: Preordered, then order didn't arrive. Chased up and then gave another date 10 days later. That day passed and they are now ignoring me.

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Reviewer Name: Lyn C, New Zealand

Review Submission Date: 2022-11-08

Review Title: Absolutely scammed...have been waiting…
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Review Description: Absolutely scammed...have been waiting for so long now for pre order delivery & not a thing. Lot's of rhetoric about courier being difficult & they will get back to me. So damned disillusioned after 3 successful transactions to get to this point. I feel like recycling (sic) every pair I own. No way will I recommend them again. Shame on you Cariuma for hiding behind your 'team' who are trying to give answers.

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Reviewer Name: Alyssa Morales Student

Review Submission Date: 2022-11-08

Review Title: i orderedsome off white shoes and when…
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Review Description: i orderedsome off white shoes and when i go to track my order it says that it doesnt exist but money was taken from my aacount. shoes still has not arrived after weeks and weeks.

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Reviewer Name: Chris Price

Review Submission Date: 2022-10-17

Review Title: Shoes were never delivered
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Review Description: I bought a pair of these shoes on the nz site on sept 19th but alas it is now oct18th and I have still not received themI have tried to contact this company to no avail as I got the message the email does not exist so I have come to the conclusion that Cariuma site nz is a scam so save your money and don’t order anything

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Reviewer Name: Kris Dunn

Review Submission Date: 2022-10-16

Review Title: Returns or Exchanges no reponse
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Review Description: If you have a return or exchange, it takes more than a month to receive. I have emailed and asked - the responses I get is I need to “contact the merchant”. I bought directly from Carium! I still have not received my refund and now I do not have the product.

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Reviewer Name: JC

Review Submission Date: 2022-10-14

Review Title: Shoes have gone MIA
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Review Description: Similar story to several others on this board. Ordered a pair of shoes, they were promised arrival by 8/31/22. Followed up then they didn't arrive and was told the new date would be 10/6. Still no shoes and customer service does not reply to emails or chat. I can't believe the lack of support here. Do not order from this company!