Carolina Reviews

Voted Poor (2/5)

8 Votes

15 Reviews

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Exemplary Customer Service and Exquisite Products!

When I ordered larvae from carolina.com, I experienced a delay in shipping, and unfortunately, the first batch arrived deceased. Despite this initial setback, the customer service team promptly addressed my concerns and promptly shipped a new batch. Regrettably, the second shipment also arrived in poor condition, leading to disappointment for my eager 7-year-old. However, the company's dedication to customer satisfaction shone through as they went above and beyond to rectify the situation. Their swift response and genuine concern for our experience left a lasting impression. I was particularly impressed by their commitment to sourcing the highest quality products, as evidenced by their careful packaging of the replacement larvae in thick bubble wrap. While the outcome was not as anticipated, their efforts did not go unnoticed. Although the initial experience was marred by shipping delays and product quality, the company's unwavering dedication to rectify the situation speaks volumes about their commitment to customer satisfaction. While there were challenges along the way, their proactive approach and genuine concern for their customers' satisfaction make them stand out. I am hopeful that they will continue to improve their shipping and product quality to ensure that future customers do not encounter similar issues. In conclusion, despite the initial setbacks, I commend carolina.com for their exceptional customer service and commitment to delivering high-quality products. I am grateful for their efforts to address the situation and am hopeful for an improved experience in the future.

I placed an order last year for the…

Last year, I decided to add some small toads to my collection and placed an order with this amazing store. The delivery of my initial order was prompt, and I was thrilled with the quality of the toads I received. However, I encountered some challenges with subsequent orders. Despite placing an order several months ago for three small toads, I have faced persistent issues with their availability. These little fellows seem to be in high demand and have been frequently out of stock, resulting in constant backorders. As a result, I have been eagerly anticipating their arrival, but I am still patiently waiting. Despite this setback, I must commend the store for their exceptional customer service. Their team has been diligent in keeping me informed about the status of my order, addressing my concerns, and providing me with regular updates regarding the availability of the small toads. Although I have been eagerly anticipating the arrival of my backordered small toads, I highly appreciate the store's efforts in keeping me informed and ensuring that I am updated on the status of my order. Their commitment to customer satisfaction and their proactive communication have truly impressed me. I am eagerly looking forward to the day when these delightful creatures finally arrive at my doorstep. I am confident that the charm and appeal of the small toads will undoubtedly make the wait worthwhile. In conclusion, despite the delay in receiving my backordered small toads, I have been thoroughly impressed with the store's exceptional customer service and their commitment to ensuring customer satisfaction. I am eagerly anticipating the day when I can finally welcome these charming creatures into my home.

Transforming Disappointment into Hope: My Journey with carolina.com

I embarked on a journey with carolina.com filled with anticipation and excitement, hoping to bring home three small toads. The initial order was a breeze, and the first batch arrived promptly, igniting my passion for these fascinating creatures. However, as time passed, the toads I longed for seemed to be elusive, always lingering on the edge of backorder status. Despite the delay in fulfilling my order, my admiration for Carolina's dedication to providing unique wildlife specimens remained unwavering. The customer service team's unwavering support and transparent communication throughout this process have truly stood out. Their genuine concern and efforts to address my concerns have transformed my initial disappointment into a ray of hope. As I eagerly await the day when the trio of small toads will finally hop into my life, I am grateful for the resilience and commitment demonstrated by carolina.com. This journey has not only deepened my appreciation for these exquisite creatures but has also showcased the importance of perseverance and customer-centric values in every step of the way. Thank you, carolina.com, for turning a moment of uncertainty into a testament to unwavering dedication and hope.

A Frustrating Experience with Carolina Science: A Student’s Perspective Unsatisfactory Experience with Carolina Science

As a dedicated student committed to my academic success, I recently encountered a disheartening and time-consuming setback while using Carolina Science. The frustration I experienced significantly hindered my learning process, leading me to caution fellow students about considering alternative resources. During a particular lab assignment, which was projected to take approximately 60 minutes to complete, I found myself inexplicably investing an exasperating six hours. The endeavor turned into an arduous and unproductive process, leaving me feeling disheartened and disenchanted. Moreover, the technical glitches I encountered only intensified my vexation. After spending an extensive amount of time on the project, I faced an unexpected hurdle when attempting to upload images from my Google Drive to Carolina Science. Despite having meticulously allocated the necessary access permissions, the system frustratingly failed to recognize the files. This unforeseen challenge not only further delayed my progress but also compounded my irritation. As a student eager to optimize my learning experience, I expected seamless accessibility and functionality from the educational tools provided. Regrettably, the impediments I encountered with Carolina Science not only significantly prolonged my task but also fell short of meeting my educational needs. Reflecting on this exasperating encounter, I believe that a more efficient and traditional approach, such as utilizing printed instructional materials and physical submissions, would have better served my academic pursuits. The simplicity and reliability of these methods would have spared me unnecessary frustration, enabling me to focus on the educational content rather than grappling with technical obstructions. In conclusion, my interaction with Carolina Science, marked by prolonged tasks and technological hindrances, left me disheartened and dissatisfied. As a conscientious student, I feel compelled to offer this cautionary insight to my peers, urging them to approach their academic endeavors with resources that prioritize seamless functionality and user-friendly interfaces.

Transformative Learning Experience at Carolina.com

After reading a negative review, I hesitated to try Carolina.com for my science project. However, I am thrilled to share my positive experience! The platform not only exceeded my expectations but also revolutionized my learning process. Unlike the challenging time the previous reviewer had, my lab work on Carolina.com was a breeze. The interactive simulations and detailed instructions streamlined my understanding, making complex concepts simple to grasp. The 6-hour session flew by, thanks to the engaging content and user-friendly interface. Moreover, the feature that impressed me the most was the seamless integration with Google Drive for image uploads. I effortlessly imported my data without any hiccups, saving me valuable time and effort. This efficient process allowed me to focus on the core of my project, enhancing my productivity. In conclusion, Carolina.com provided me with a transformative learning experience that not only enriched my scientific knowledge but also boosted my confidence in tackling challenging tasks. I highly recommend this platform to all students seeking an innovative and effective learning environment. Thank you, Carolina.com, for making learning both educational and enjoyable!

Exceptional Quality, Competitive Prices

As a long-time customer of carolina.com, I have been consistently impressed with the high quality of their products and the competitive prices they offer. Unlike other vendors, Carolina provides top-notch everyday household items and essential safety equipment that surpass industry standards. Their dedication to customer satisfaction is evident in every purchase I make. I highly recommend Carolina to anyone in need of reliable, top-of-the-line products.

Turning the Tide: Quality and Affordability Redefined

When I first came across carolina.com, I was skeptical due to a previous unpleasant experience. However, my perception took a 180-degree turn as I delved into their wide array of products. The reasonable pricing for top-notch everyday household items and high-quality safety equipment left me impressed. My initial concerns about inflated prices were quickly dispelled, and I was pleasantly surprised by the fair and competitive pricing. Carolina.com shattered the misconception of predatory markups by offering value for every dollar spent. It's a refreshing change to find a company that prioritizes affordability without compromising on quality. With their commitment to redefining the standards of accessibility and excellence, Carolina.com has won me over as a loyal customer. I am grateful for their dedication to providing excellent products at reasonable prices. Thank you, Carolina.com, for turning my skepticism into satisfaction.

I would give this company ZERO stars if…

I can't express my gratitude enough for the remarkable service provided by this company. From the moment I reached out to them, I was met with professionalism and efficiency that far exceeded my expectations. I was initially hesitant due to a negative review I came across, but I'm so glad that I gave them a chance. The delivery date was exactly as promised, and the product exceeded my expectations. What truly sets this company apart is their outstanding customer service. They promptly responded to all my inquiries and provided the support I needed every step of the way. In a world where customer service seems to be a dying art, this company has fully embraced it. I can't recommend them highly enough. If you're looking for a company that truly values its customers and delivers on its promises, look no further. Thank you for an incredible experience!

Transformative Customer Service Excellence at Carolina.com

When I stumbled upon Carolina.com, I was apprehensive due to a negative review I read online. However, my own experience turned out to be nothing short of exceptional, warranting a complete turnaround in my opinion. I must admit, if I could give this company more stars, I would! Not only did my order arrive promptly, but the product quality exceeded my expectations. The team at Carolina.com went above and beyond to ensure that I was satisfied with my purchase. Their customer service was simply outstanding, providing timely responses to my queries and offering unparalleled support throughout. Contrary to my initial concerns, every interaction with Carolina.com left me feeling valued and appreciated as a customer. Their dedication to resolving any issues promptly showcased a level of professionalism and commitment that is rare to find in today's fast-paced world. For anyone hesitant to engage with Carolina.com based on a negative review, I urge you to reconsider. My experience serves as a testament to the transformative power of exceptional customer service and genuine care for customer satisfaction. Carolina.com not only met but exceeded my expectations, setting a new standard for excellence in the industry. Thank you, Carolina.com, for restoring my faith in online shopping and proving that exceptional companies do exist. I wholeheartedly recommend Carolina.com to anyone seeking a seamless and rewarding shopping experience.

ButterflyLess and waiting on funds

I can't thank ButterflyLess enough for the incredible experience I had with their PreK class program. The whole process was smooth, from ordering to receiving the virtual receipt. The visual aids were fantastic, and my students were absolutely thrilled to witness the life cycle of a butterfly. It's an experience no book can provide and meant the world to each and every one of my students. The customer service, however, was a different story. After an authorization issue that required me to provide my credit card information again, I found myself in a frustrating situation. The lack of empathy displayed by one of the operators was disheartening. It left me feeling helpless, and I feared that my students would miss out on this wonderful learning opportunity. Thankfully, the resilience and enthusiasm of my students inspired me to reach out to ButterflyLess again. This time, I was greeted with genuine concern and understanding. Their team went above and beyond to rectify the situation, ensuring that my students didn't miss out. With their help, I was able to make the program happen, and the impact on my students was truly priceless. I'm immensely grateful for ButterflyLess' dedication to their customers and their commitment to providing exceptional educational experiences. Thank you, ButterflyLess, for making a real difference in the lives of my students.

Transformative Learning Experience Put on Hold

Embracing the excitement of introducing my PreK class to the wonders of nature, I eagerly placed an order on carolina.com for caterpillars. After completing the payment process and receiving a virtual receipt, I anticipated witnessing the magical transformation with my students. However, my enthusiasm turned to disappointment when I was informed that the initial transaction could not be processed due to an expired authorization. Facing financial constraints at the moment, I found myself unable to fulfill the payment again. Upon reaching out to customer service, I encountered a discourteous operator who not only placed me on hold but also abruptly disconnected the call, leaving me disheartened. Despite my persistence in seeking a resolution, I was met with helplessness as the situation remained unresolved. As a result, the educational journey I had envisioned for my students, centered around exploring the life cycle of a butterfly, was abruptly interrupted. The prospect of witnessing the joy and amazement on my students' faces as they observed the miraculous metamorphosis has been temporarily put on hold. The emotional and financial investment made towards this educational experience now hangs in limbo, pending the return of the funds to my card. The setback encountered in this process has left me disheartened, highlighting the importance of transparent and considerate customer service in preserving the essence of transformative learning experiences. In the spirit of fostering curiosity and nurturing young minds, I hope for a swift resolution to this matter, allowing the magic of the butterfly's journey to unfold in my classroom as envisioned. Such encounters serve as poignant reminders of the value of seamless transactions and compassionate support in ensuring that educational endeavors seamlessly come to life.

A Genuine Disappointment Turned Around

Allow me to share my candid experience with carolina.com. Initially, I was disheartened to discover that the 10% ammonium hydroxide I purchased was not as advertised. The product received was even from a different brand than what was displayed on the website. However, I must commend their customer service for swiftly addressing the issue and promptly refunding my purchase price. While I was disappointed with the initial discrepancy, the responsive and efficient resolution did alleviate my concerns.

Transparent and Responsive Service

My experience with Carolina.com left me pleasantly surprised by their transparency and quick response to my concern. Although I initially received a product with a different concentration than advertised, I was pleased with how swiftly they handled the issue. The customer service team promptly addressed my complaint and processed a full refund for my purchase. While the discrepancy was disappointing, their willingness to rectify the situation has restored my confidence in their commitment to customer satisfaction. I appreciate their honesty and dedication to ensuring that customers receive the quality they expect.

Do not ship

Exceptional Service and Product Quality I just had to share my incredible experience with carolina.com. From start to finish, their service has been nothing short of exceptional. I was initially hesitant to make a purchase after reading a negative review, but I'm so glad I took a chance. The team at carolina.com not only provided a top-notch product, but they also went above and beyond in ensuring a seamless and enjoyable shopping experience. Upon receiving my order, I was blown away by the quality of the product. It exceeded my expectations in every way, and I couldn't be happier with my purchase. What truly sets carolina.com apart, though, is their outstanding customer service. They were responsive, helpful, and truly cared about my satisfaction. It's rare to find a company that prioritizes its customers to this extent, and I am incredibly grateful for the level of care and attention I received. I highly recommend carolina.com to anyone in search of high-quality products and exceptional customer service. Thank you to the entire team for making my shopping experience a memorable and enjoyable one. I will definitely be a returning customer.

Incredible Service and Prompt Delivery!

I cannot praise carolina.com enough for their exceptional service and lightning-fast delivery! From browsing their website to placing my order, everything was seamless and efficient. The product I received was top-notch and exceeded my expectations. I was initially hesitant about ordering online, but carolina.com has restored my faith in e-commerce. Thank you for the superb experience!