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15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Review article published on: 25 Jul 2019

Last updated by on 10 Mar 2023

"I'm the author of two non-fiction books: Wanderland shortlisted for the Stanford Dolman Award and Wainwright Prize, and the award-winning Wild Times."
Dec 2022 5 5 5 2.2 5 5
Jan 2023 5 1.5 5 5 4.1 4.1
Feb 2023 5 5 5 1.3 5 5
Apr 2023 5 5 5 1.2 5 5
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Detailed Carolwright Review by


Carol Wright is a popular online shopping destination that has been providing quality products to customers for more than 40 years. With a vast selection of merchandise ranging from beauty and health products to home and garden items, Carol Wright has something for everyone. A user-friendly website, competitive pricing, and exceptional customer service make shopping at Carol Wright a breeze. In this editorial review, we will take a closer look at various aspects of Carol to help you make an informed decision.


  • Wide range of products available in one place.
  • Good pricing and value for money.
  • Easy to navigate website with good search function.
  • Free shipping is available on many items.


  • No loyalty or rewards programs available for customers.
  • Limited product reviews available on the website for some items.
  • No live chat support available for customers.

User Experience:

The Carol Wright website has a clean and simple layout that makes it easy to find what you are looking for. The search function works well, and the product pages display all the essential information customers need to make a purchasing decision. Navigating the site is smooth and hassle-free. The site loads quickly, and the checkout process is straightforward.

Pricing and Value for Money:

Carol Wright offers competitive pricing on its products, and many items are marked down regularly. The company has a sale section on its website where customers can find discounted products. Many items also come with free shipping, and the company offers a price match guarantee, which ensures customers will always get the best price.


Carol Wright's main competitors include online shopping sites like Walmart, Amazon, QVC, and HSN. While its selection may not be as extensive as these giants, Carol Wright offers quality products at competitive prices.

Customer Service:

Carol Wright has a dedicated customer service team available to answer any questions or concerns customers may have. The company provides a toll-free number, email support, and a contact form on its website. However, there is no live chat support available.

Product Quality and Selection:

Carol Wright has a wide range of products available in various categories, including home and garden, apparel, health and beauty, and electronics. The products are of high quality, and the company has an excellent return policy in case a customer is not satisfied with their purchase. Product reviews are available for some items, although they are limited.

Website Usability:

The Carol Wright website is easy to navigate, with clear categories and a helpful search function. The site is responsive and loads quickly on both desktop and mobile devices. The checkout process is easy to follow, and users can select from various payment options.

Returns and Exchanges:

Carol Wright offers hassle-free returns and exchanges for products that customers are not satisfied with. Customers can return items for a refund or exchange within 60 days of purchase.

Promotions and Discounts:

The company offers regular promotions, including markdowns on select items and free shipping on many products. Customers can also sign up for the company's email list to receive exclusive discounts and updates on new products.


Carol Wright has a good reputation online, with many positive customer reviews praising the quality of its products and customer service.

Payment Options:

Carol Wright accepts all major credit cards, including Visa, Mastercard, American Express, and Discover. Users can also pay via PayPal.

Loyalty Programs:

Carol Wright does not offer any loyalty or rewards programs for customers.

Customer Reviews:

The company has many positive customer reviews online, which praise the quality of its products and customer service.

Community Involvement:

Carol Wright does not have any specific community projects but supports various charities through donations and sponsorships.

Shipping and Costs:

Carol Wright offers free shipping on select products. Shipping costs vary based on the item's weight and delivery location. Customers can check the shipping cost at the checkout page. In summary, Carol Wright is an excellent online shopping destination with a wide selection of quality products and competitive pricing. Its customer service is top-notch, and the website is easy to navigate. While there are some limitations, such as no loyalty program or live chat support, Carol Wright's positives far outweigh these minor negatives. With a good reputation and a history of providing quality products to customers, Carol Wright is an online shopping site worth checking out.