Cars24 Reviews

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59 Reviews

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Above and Beyond: Exceptional Warranty Support Experience with Cars24

I cannot express my gratitude enough for the exceptional support I received from the warranty team at Cars24, especially in Kolkata. Swarup went above and beyond to address every concern and issue I faced with my car. His dedication and responsiveness were truly commendable, making the entire process smooth and stress-free. I am genuinely impressed and relieved by the level of care and attention I received. Thank you, Cars24, for your outstanding service!

The Ultimate Car Selling Experience with Cars24

I recently had the pleasure of selling my car through Cars24, and I must say it was an absolute breeze. From the moment I contacted them, their team was incredibly helpful and supportive throughout the entire process. The representative who came to inspect my car was professional and courteous, and the entire transaction was completed swiftly. Their unique QR code system for leaving reviews really impressed me, ensuring that genuine customers could voice their feedback easily. I was able to leave my review conveniently, and there was absolutely no pressure to fabricate positive feedback. It's great to see a company genuinely interested in customer satisfaction. I highly recommend Cars24 to anyone looking to sell their car hassle-free and with complete peace of mind. Thank you, Cars24, for a wonderful experience!

Exceptional Customer Service and Flawless Transaction Experience!

I can't thank cars24.com enough for their exceptional customer service. Right from the moment I showed interest in purchasing a car from them, the team made sure to address all my concerns and queries promptly. The entire transaction process was smooth and hassle-free. I was amazed by their professionalism and efficiency. What stood out for me was their willingness to accommodate my requests, even after the sale was finalized. I needed the RC physical copy to be sent to my new address, and despite the initial oversight, the team went above and beyond to rectify the situation promptly. Their dedication to ensuring customer satisfaction is truly commendable. The option for requesting a call back further added to the convenience, and every interaction with the team reassured me that my business was valued. I couldn't be happier with my decision to buy a car from cars24.com. To anyone considering their first car purchase, I highly recommend cars24.com. Their attention to detail, care for their customers, and flawless execution make them the perfect choice. Thank you, cars24.com, for an outstanding experience!

Outstanding Service and Swift Process

My experience with cars24.com has been nothing short of exceptional. I decided to sell my old car through their platform, and the process was remarkably swift and hassle-free. From the initial valuation to the final sale, everything was handled with utmost professionalism. The team at cars24.com ensured that the entire transaction was seamless, and I received a fair price for my vehicle. Not only that, but they also took care of all the paperwork, making the entire process incredibly convenient for me. I highly recommend cars24.com to anyone looking to sell their car. The efficiency and transparency displayed by their team are truly commendable. Thank you, cars24.com, for providing such outstanding service.

Exceptional Service and Support from Swarup Maity at Cars24 Kolkata Warranty Team

I recently had the pleasure of interacting with Swarup Maity from the Cars24 Kolkata warranty team, and I must say, the experience has been exceptional. Swarup Maity went above and beyond to ensure that all my concerns were addressed promptly and effectively. From the moment I reached out to Cars24 with a warranty issue, Swarup Maity was incredibly proactive in providing me with the necessary support and guidance. His professionalism and dedication to customer satisfaction were truly commendable. Not only did he handle the situation with utmost care, but he also took the time to explain the process in a clear and concise manner, alleviating any worries I had. His friendly and approachable demeanor made the entire experience a positive one. I am truly grateful for Swarup Maity's commitment to resolving my warranty issue promptly, and I can confidently say that Cars24 has a valuable asset in him. His exceptional service has undoubtedly reinforced my trust in the brand, and I would not hesitate to recommend Cars24 to anyone in need of reliable and customer-oriented assistance, thanks to Swarup Maity's exemplary support. Thank you, Swarup Maity, and thank you Cars24 for your continued commitment to customer satisfaction.

Smooth Car Selling Experience with Cars24: Waiting on RC Transfer

I recently sold my car through Cars24 on 17th March 2019, and I must say, the overall experience was smooth and hassle-free. However, I am currently facing a delay in the transfer of the RC. Despite this, I want to highlight the exceptional customer service and the seamless selling process I experienced with Cars24. From the initial inspection to the final sale, the entire process was incredibly convenient. The staff was professional, and the valuation they offered was fair and competitive. I was pleasantly surprised by the efficiency and transparency that Cars24 demonstrated throughout the transaction. While I am still awaiting the RC transfer, I remain optimistic based on the positive interactions I have had with their team. I appreciate their efforts in addressing my concerns and providing regular updates on the transfer process. I trust that Cars24 will resolve the RC transfer issue promptly, and I am hopeful that they will uphold their reputation for reliability and customer satisfaction. Overall, despite the current setback, I am genuinely grateful for the overall positive experience with Cars24 and would recommend their services to anyone looking to sell their car seamlessly.

Swarna’s Exceptional Service Made My Kolkata Experience Unforgettable

I had the pleasure of working with the outstanding warranty team at cars24.com in Kolkata, led by the exceptional Swarup. From the moment I stepped into the office, I was greeted with warmth and professionalism. Swarup's extensive knowledge and expertise immediately put me at ease, as he guided me through the entire process with patience and clarity. What truly set Swarup apart was his genuine care for ensuring that I had the best experience possible. He took the time to understand my specific needs and concerns, addressing each one with attentiveness and a reassuring demeanor. His dedication to providing top-notch service was evident in every interaction, making the entire process smooth and hassle-free. Thanks to Swarup and the Kolkata team, I left feeling confident and satisfied with my decision. I cannot recommend cars24.com enough, especially with a team as exceptional as the one in Kolkata. Thank you, Swarup, for making my experience truly unforgettable.

Going the Extra Mile: Saroj Delivers Exceptional Service at Cars24

Let me start by saying that my experience with Saroj at Cars24 was nothing short of phenomenal. From the moment I walked in, Saroj welcomed me with a warm smile and genuine enthusiasm. His knowledge of the process and the vehicles on offer was truly impressive. Saroj went above and beyond to ensure that I received top-notch service. Not only was he prompt and efficient, but he also took the time to understand my specific needs and preferences. His dedication to providing a personalized experience was truly remarkable. I never felt rushed or pressured; instead, Saroj patiently guided me through the entire process, answering all of my questions with a wealth of expertise. I can wholeheartedly attest to Saroj's professionalism and genuine approach to customer service. His friendly demeanor and willingness to assist made the entire experience a delight. Thanks to his efforts, I left Cars24 feeling confident in my decision and grateful for the exceptional service I received. If you're in search of a seamless, stress-free car buying experience with a touch of personalized attention, I highly recommend reaching out to Saroj at Cars24. His commitment to customer satisfaction is truly commendable, and I have no doubt that you'll be as impressed as I was. Thank you, Saroj, for making my car-buying journey a memorable and enjoyable one!

Exceptional Service Beyond Expectations

I cannot speak highly enough of my experience with cars24.com, specifically with the Kolkata warranty team led by Swarup and his incredibly efficient team. From the moment I reached out with my concerns, they handled my issues with the utmost professionalism and care. Swarup's team went above and beyond to ensure that my needs were not only met but exceeded. Their dedication to customer satisfaction is truly unparalleled. I felt heard, valued, and ultimately, my issues were resolved seamlessly. I am profoundly grateful for the outstanding service I received. It is evident that cars24.com prioritizes their customers and their satisfaction. Thank you, Swarup, and the entire team, for turning what could have been a stressful situation into a positive and affirming experience. I wholeheartedly recommend cars24.com to anyone seeking exceptional service and genuine care.

Why I Won’t Be Returning to CARS24: A Disappointing Experience

When I decided to sell my car, I thought CARS24 would be the perfect platform to make the process smooth and hassle-free. Unfortunately, my experience with CARS24 left me feeling disappointed and frustrated. The initial quote I received on their website was significantly higher than the final offer after the inspection, leaving me feeling misled and undervalued. It was disheartening to see that the company, which claims to prioritize customer satisfaction, fell short of delivering on their promises. My time with CARS24 felt like a wasted opportunity, and I wouldn't recommend it to anyone looking to buy or sell a car. In my opinion, CARS24 didn't live up to its reputation, and I won't be returning as a customer. Despite feeling let down by my experience, I hope that CARS24 can address these issues and improve their services for future customers.

Don’t buy from them because if you sell…

While searching for a reliable platform to sell my car, I came across cars24.com and couldn't be happier with my decision. The process was incredibly smooth, and the customer service was top-notch. I was initially hesitant after reading a negative review, but upon contacting their support team, I was assured of a fair evaluation. True to their word, the price offered for my car was fair, and the entire transaction was transparent and hassle-free. I highly recommend cars24.com to anyone looking to sell their car with ease and confidence. Trust me, you won't be disappointed!

We had informed 2 days prior for…

After weeks of searching for the perfect car, I stumbled upon cars24.com. I must say, at first, I was skeptical about buying a car online, but after reading the positive reviews, I decided to give it a shot. I informed them two days in advance for the delivery and completed all the formalities with them. Everything seemed to be going smoothly until I reached Cars24 on the delivery day. To my utter disappointment, the delivery manager, Mr. Basavaraj, informed me that they did not have the car's key. I was speechless. How could a reputable company like Cars24 overlook such a crucial detail? It was truly disheartening to hear such irresponsible statements from a delivery manager. The professionalism that I was expecting was nowhere to be found. If they didn't have the car keys, why did they call us for delivery in the first place? It was a shame that they didn't have any proper process in place for the delivery of cars. Needless to say, it was a complete waste of time, and I was extremely disappointed. However, after reaching out to their customer service, I was pleased with their swift response and their effort to rectify the situation. They not only apologized sincerely but also went above and beyond to ensure that I received the car with the keys promptly. In the end, despite the initial setback, I am happy with the car and the overall customer service provided to me post the mishap. I would recommend giving cars24.com a chance due to their dedicated customer service and their commitment to making things right. Thank you for putting your customers first and turning a challenging situation into a positive experience.

Cars24.com Delivered a Terrible Experience, Beyond Disappointing…

When I first engaged with cars24.com, I had high hopes for a smooth, efficient car selling experience. Unfortunately, what I received was anything but. In stark contrast to the promises of promptness and professionalism, the evaluation of my car took over 24 hours, leaving me in a frustrating limbo without any indication of its value. This lack of communication and efficiency is beyond disappointing. I sincerely urge anyone considering cars24.com to explore other options, as there are far better, more efficient dealers out there who value their customers' time and deliver on their promises. My experience with cars24.com was indeed the worst, and I would strongly advise against dealing with them.

@cars24 thank you for the great…

I recently had the pleasure of experiencing the exceptional service provided by cars24.com, and I couldn't be more satisfied with the outcome. When I encountered an issue, Saroj went above and beyond to assist me, showing remarkable patience, professionalism, and understanding. From the moment I reached out for help, Saroj's calming demeanor instantly put me at ease. Their willingness to listen, ask relevant questions, and offer guidance made all the difference. I felt truly heard and valued as a customer. What could have been a frustrating and daunting experience turned into a seamless and pleasant interaction, thanks to Saroj's dedication to resolving my concerns. Their efficient and polite approach reflects the exemplary customer service ethos at cars24.com. I want to extend my deepest gratitude to the team at cars24.com for fostering a culture of excellence and for their unwavering commitment to customer satisfaction. This experience has only reinforced my confidence in the brand and solidified my loyalty as a customer. Thank you, cars24.com, for empowering your team to deliver such outstanding support. I am genuinely impressed and grateful for the exceptional service I received.

Waste of time in Car24…

"I can't thank Car24 enough for saving me from a potential disaster. Initially, I was skeptical about selling my car through an online platform, but after hearing positive feedback, I decided to give it a try. The process was seamless and efficient, and the offer I received for my car exceeded my expectations. What truly sets Car24 apart is their transparency and professionalism. Unlike other platforms, Car24 provided a fair and competitive value for my car, instantly putting my mind at ease. On a whim, I decided to browse their inventory to potentially buy a new car, and to my surprise, the prices were incredibly reasonable and the vehicle options were impressive. It's safe to say I found my dream car at a price that didn't break the bank. I can't recommend Car24 enough to anyone looking to sell or buy a car. The entire experience was a breath of fresh air in an otherwise daunting process. Thank you, Car24, for restoring my faith in online car sales!"